WMA files won't go on itunes

Hi,
I have all my videos in WMA format and it says on the itunes help thing that WMA files will work on it. But every time I try to drag the files onto it it wont even show them on there and just freezes or doesn't do anything. I looked on the properties and nothing seems different from the couple that would work on it, but now none of the videos will work anymore. which is very irritating.
Any ideas? Thanks

What would you recommend me using? I tried the factory format one but it started randomly looking through my files and my Kaspersky anti-virus didn't like that too much. (As in it deleted it, quarantined everything it touched, and overly destroyed it got to love Kaspersky)
And on the itunes help it says you don't need to, but thats funny because WMA files don't seem to work on it. And online on help websites it says you don't need to.
Thanks
EDIT:
now it won't even let me add a couple videos off my youtube account. They are MP4's and it still won't let them work on it.

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Olympus digital voice recorder. I'm able to play
them through Windows Media Player for Mac. I would
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WMA files won't go on itunes

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