Wmdc usb device not recognized

I  am have a 800w and when o connect to my computer withing the 1sync it get disconnected error message on my computer
USB device not being recognized due to a malfunction
has anyone got the error message ? is there a fix for this
Post relates to: Treo 800w (Sprint)

Hi phonedrn8,
The only think I can think of is if you don't have the right version of WMDC. The WMDC package has the USB driver bundled with it. If you're using Vista 64-bit and you use the 32-bit WMDC, this error would likely occur. To check your version of Vista, click the Start Menu, right click Comptuer, and select Properties. About 2/3 of the way down the new window, it'll tell you 32 or 64 bit.
Then, head over to http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx#download and make sure you download the version that's correct for your system.
Post relates to: None

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