WMI Performance counters not shown in SCOM Performance view

Hi,
We're unable to see %CPU usage, avg cpu queue length and many other WMI counters on a Performance View for one of our servers.
- The agent is displayed as healthy.
- We are getting data from counters generated by script.
- WMI counters are shown as enabled.
- We're able to see the counters locally on server manager, on performance counters.
- we have run lodctr /R, without success.
- no alerts on the scom agent or server.
- no overrides for these counters exist.
So definitely it looks like the WMI infrastructure is working ok but somehow data is not being sent to the server. Any hints on debugging this issue?
Thanks in advance

Ops Manager, Ops DW, or both? If performance collection is ENABLED for this server, and it's a W2K8 box, and you can see the perf in perf monitor on the server, then you should look to see if other performance is missing. If there are no performance
counters being collected, then you can do a few things, but before doing that, do some spot checking.
Is this rule enabled? Did someone override disable it? If enabled, and no overrides, then create a view (my views or whatever that custom workspace is) targetting the generic class of "said" target for the collection rule. Do you see any
computers listed? How many computers are listed? Jot that down. Go to discovered inventory in the monitoring pane, and change scope to the targeted class for the collection rule. Count what is returned, do the number of servers returned
match?
If you have the same number of green healthy objects in both the custom view and the discovered inventory scope, then you are good, if there are a few missing, you need to troubleshoot those agents.
If you are missing all of them, you probably have a problem with your RMS/SQL, which means you have to start traces on SQL and or at the very least look at the ops manager event log on the rms.
So, back to the "missing a few" scenario. You could start to do logging, etc, but instead of that, reinstall the agent on one of the machines not showing up in both views. Wait a few hours. Check the views again, and keep an eye on the
ops manager event log on that sick agent. Increase the size of the log file, if you have too, so you don't over right events.
After a few hours if it's not showing up, you can either start down the path of enabling tracing on the agent (there are kbs on how to turn this on, and the logs are not hard to go through), or you can uninstall the agent. Run cleanmom on the box.
Reinstall the agent.
I would perform the repair, clean mom, before I troubleshoot the agent, but that's just me. Keep in mind, any data that is collected and or queued will be lost when you do the clean mom. But since you have no data as it is, no real loss.
While the agent is showing up in the console, and before you start down the previous steps, I would verify that you have events collected as well (another query) and stop a service on the box that is supposed to be monitored, see if it triggers and alert
and a state change. Also peek at the RMS ops manager event log, you might have some SQL problems.
Good luck.
Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/ If my response was helpful, please mark it as so, if it answered your question, then please also mark it accordingly. Thank you.

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