WMP11 doesn't see my Treo Pro

Not sure how to get WMP11 to see my Treo Pro.  Active sync works fine, but WMP doesn't detect the Pro when connected via USB.
How can I get this to work?
Thanks.
Post relates to: Treo 750 (Cingular)
This question was solved.
View Solution.

Yes, it was inserted and visible via folders.
I worked with tech support on the issue and after doing the following two steps, both the Treo and card could be seen by WMP11 and I was able to sync them.
First, we went to Settings/Connections/USB to PC and unchecked the box "enable advanced network functionality". We then did a soft reboot.  After it was connected via Active Sync for several minutes, WMP11 could see the devices.
 ...Rich
Post relates to: Treo 750 (Cingular)

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