WMP12 errors upon opening, but still plays fine

WMP 12 latest version, windows 8.1 update enterprise, HP elitedesk G1
When opening a wmv or mp4 file, WMP opens, then shows the error "Windows could not play the file".
HOWEVER, if you click close to close the error message, and then move the timeline slider 2 seconds into the video, and click play, the video plays just fine.
I have updated the sound card and video card drivers and disabled advance features, etc.
Is there a way to get the PC to ignore the perceived error, skip the message, and play it anyway? Because it will play.....

Hi,
Could you please have a share with the full error message?
Please try to run the Windows Media Player settings/library troubleshooter:
1. Press Win+S, on the search box, type troubleshooter;
2. Choose troubleshooting, on the open window, select view all;
3. Find the Windows Media Player troubleshooting options and click to run.
Besides, please also take a try to reinstall Windows Media Player 12 via
turn Windows features on or off.
WMV and MP4 file type is supported in WMP12:
File types supported by Windows Media Player, so please also take a check with the file itself to see if it is corrupted.
Best regards
Michael Shao
TechNet Community Support

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