WMS did not transfer SO text row and data availability

I tested and saw WMS did not transfer sales order Text Row type data to Delivery and Invoice.  How can I add it to Delivery note then will transfer to Invoice?  I will have couple rows to match each item in each SO.  
Not sure WMS will store Serial number data in their database only since I did not see the shipped Serial number information in SAP now.  Is this normal for WMS software for the Text Row Type be dropped and data only stored in their database.

Dear Lily,
I am not sure about the issue.
First, I would like to ask you what WMS stands for and what it does.
Second, are you speaking about 2 different issues:
- the text row is not copied from sales orders to deliveries and to invoices
- serial number selection not saved?
Please, give us a clear scenario that we can test and try to reproduce.
Marcella Rivi
SAP Business One Forums Team

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