Wmv file crashes my premiere pro

I realize all of the limitations of wmv files in terms of editing and quality.
however, i need this one small clip which happens to be a WMV. file. (only 15 mb)
when i import it, it crashes my premiere pro.
any ideas

I am running the newest trial of premier elements downloaded from the internet
i have Core [email protected] ghz (which is factory overclocked per intel specs)
16 gb memory
os is ssd drive
data drive is standard sata drive
GPU processor
Nvidia gforce gtx 470
wmv file is only 16 mb large, and when i import it and pull it onto a video track,
Premier pro just stops responding.

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Why do mxf files crash Adobe Premiere Pro CS5

I can import Sony HD XDCam .mxf files and I can play them and I can edit with them.
But SOME of these files, not all, when played back - get to the very end of the video file - there will be a slight stutter (in the last second or two of the clip playback) - then clip ends - then Adobe has a short freeze up (5 seconds) - then a pop up saying Adobe has encountered a problem and must SHUT DOWN. And then it shuts down.
I am importing HD XDCam .mxf files from Sony PDW F350 camera - optical disc. Audio on four channels mono. High def files. I can set inputs and outputs before the end of the clips and they do export. But playing back - I get the freeze and the SHUT DOWN... only on certain files. What's up?
Cannot work this way. Thanks for any help.

Greetings.
I have Adobe PPro 5.0.3
Windows 7 Ultimate 64 bit
Only certain Sony mxf files will do this: At the end of the video clip - either in source window or from timeline - and I tried it only with video track on time line - at the END of the clip about 1 second from end, there is a stutter stop - then freeze for a few seconds - then a pop up from WINDOWS saying
Windows is collecting information....
ADOBE HAS STOPPED WORKING
Then shut down.
I tried un connecting from the internet, but it still has this problem.
I have Matrox Mini ox2 with Max. Mercury excelleration is on.
Everything seems to be working fine with other clips in the bin and in other projects.
These Sony HD XDCam clips came not from a camera recording - rather from a export file to disc - at a TV station using AVID Newscutter - and a U1 deck (I believe.) These mxf files were in AVID - then I exported the files to a HD XDCam Disc - then imported them into my computer into ADOBE.
Perhaps there is a problem with the AVID copy? Or settings?
Thanks for any help.

Error converting a Premiere Elments file (*.prel) into Premiere Pro

When opening a Premiere Elements File (*.prel) in Premiere Pro it does not load. Premiere Pro crashes in the process and I get the following message before shutting down: "Premiere Pro has encountered an error. [\SRC\AEVideoFilter.ccp-1651]"
I use Premiere Pro CS5 and import from Premiere Elements 9 on Windows Vista.
Thanks

Welcome to the forum.
When the PREL comes from a version of PrE, that is rather contemporary with one's version of PrPro, it should Open fine. If not, try to Import it into a similar Project. Now, there ARE some caveats:
PrE has some functions that do not exist in PrPro, such as Instant Movies/Themes, and those can cause issues.
PrE has some 3rd party Effects and Transitions, that do not exist in PrPro, but PrPro should not crash, only alert you to those. However, a few have caused some major issues.
There could well be other issues, that I am just not remembering.
As a test, create a simple Project in PrE, and Save. Open (or Import) that PREL into PrPro, and test.
Good luck,
Hunt

Playing wmv files crashes windows 7

playing wmv files crashes windows 7. same happens when online streaming video

Hi,
I recommend asking your question in the Windows forums here:
http://answers.microsoft.com/en-us/windows
This forum is meant for reporting issues with the MSDN/TechNet forums, not product support.
Good luck.
Don't retire TechNet! -
(Don't give up yet - 12,830+ strong and growing)

How do i import director 7 files into current premiere pro

how do i import director 7 files into current premiere pro
I have a project created in Macromedia Director 7. I was told by sales that this would import into Premere Pro.
However I have no Idea how! Any help would be appreciated.

I'm happy to announce to you all that my "mp4 importing" issues has been sorted out. Now I import mp4 shot with the same Windows Phone 8 Device into Adobe Premiere Pro CS4. Only that for the moment, it doesn't play as fast as with ordinary player.
But how did I get it to work, you may wonder;
I simply installed Itunes on the system, I also installed an app called media monkey. I can't say which of the apps did the magic but the next time I tried to import mp4 files into Premiere Pro after these installations, it imported seamlessly.
Obviously there's a link between the required codecs and the itunes itself.
You may want to try it and hope it works for you.
Kindly inform us if it works.
Thank you all.
Cheers.

File Export Adobe Premiere Pro Project

Which script (a line of code, probably) implements this menu item: File>Export>Adobe Premiere Pro Project?

This may be helpful:
http://aenhancers.com/viewtopic.php?f=8&t=889
Mind that even when you can activate a menu command by this method you may not be able to control the resulting dialog via scripting. That's one of the reasons why this method of accessing commands isn't published.
If there's a function in After Effects that you'd like scripting access for, feel free to send us a feature request (yes, they do get looked at!):
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

How to import wmv video tracks in Premiere Pro CC on mac?

Hi,
Is there a way to import wmv video files in premiere without converting them before?
I'm aware, that exporting is another topic, i'm only intrested in importing.
I only found the information, that AME is able to import WMVs after installing Windows Media Player for Mac (http://forums.adobe.com/message/4031104), but is this also possible in the same way for Premiere Pro?
Thanks a lot in advance.

Were you ever able to find a solution for this? I am working on a project that has some .WMV files and trying to import them in Premiere Pro CC on a Mac. Thanks!

Web WMV files crash safari

I installed Flip4Mac on my computer.
Later, I upgraded to QT Pro.
Now, when I try to view web embedded WMV files in Safari, the program crashes.
Does anyone know why this might be happening?
I didn't like QT Pro so I don't need/want it. I tried throwing away QT and then downloading the basic version again. But it still crashes.
macbook pro Mac OS X (10.4.8)

"there've been lots of restarts including after i re-installed QT last night."
But did you repair permissions? It's highly recommended that you do so after installations, upgradings and/or downloadings.
As for Safari crashing, it may be due to QT/Flip4Mac, then again it may not. I do not use Safari. Until a Safari knowledgeable user comes along, suggest that you cross-post that part of your issue in the Safari Forums where the Safari users hang out.
"how can i uninstall QT and Flip4Mac completely thus allowing me to reinstall everything fresh and hopefully get rid of this problem."
To uninstall Flip4Mac, go into your Applications Folder>Flip4Mac Folder.
Open up the Flip4Mac folder & double click the PDF User Guide file. Inside you will find detailed instructions on how to uninstall Flip4Mac.
I am not sure how to uninstall QT to be honest. You may wish to check out the following link *as a guide.*: Undo Quicktime 7
"I'm a relatively new Windows to Mac convert, so my understanding of "uninstalling" doesn't seem to jive with the way OS X works."
Usually, it is just a simple matter of just dragging the application to the trash & empty. However, you will run into a few applications that scatter things around your system & just dragging the app to the trash will not do.
You may need to use SpotLight to make sure you got everything or a 3rd party app to help you search like AppZapper.
BTW: To The Apple Community!

NVIDIA Diplay driver crashes in Premiere Pro CS5.5

I have been editing AVCHD video in the latest version of Premiere Pro CS5.5 for some time now and then suddenly about 3 weeks ago I started having problems where the NVIDIA display driver for my GTX 580 would crash and then recover but kick me out of Premiere Pro in the process. I had the Mercury Playback Hardware engine enabled. Chaging it to software render mode fixed the issue and ultimately rolling my video drivers back to a previous version seemed to eliminate the problem completely allowing me to enable hardware render mode again.
I turned off auto updates on my video card since then and last night the problem suddenly came back. This time software render mode crashes too. I can even have Premiere Pro open and not be doing anyhting and sometimes after a while it just randomly crashes. It happens with all my projects and never in the same place on the timeline.
I deleted all of the render files and recreated them and even imported the project into a new project. This did not fix it.
I tried reinstalling old and new drivers using the "clean install" feature. No good.
I edited the TDR settings in my registry increasing the delay time before it recovers as recommended by Microsoft when this issue occcurs and this did not resolve my issue.
I am really concerned now because from everyhting I have read it should be working in software render mode. Since it's not I am at a loss.
I have other programs that use CUDA hardware rendering and none of them have an issue. It just seems to be with Premiere.
I also checked the temperature of the video card and that's fine. No overheating issues with my MOBO either.
I read somewhere that it could even be caused by a drop in clock speed on the card so I downloaded a utility to overclock my card and that didn't resolve the issue either.
Any ideas? I'm in crunch time on a major project and I can't render, export or do anything without it crashing.
I have Windows 7 Ultimate 64 Bit, 12 GB of RAM, terabytes of hard drive space and an intel 6 core processor. My specs are well above the requirements. I have had this card since December and like I said, the issues just started a few weeks ago.
Thanks.

I am not at home so I haven't tried rolling back further but I can confirm the version drivers that I tried are 320.18 which was working for a while, 320.49 and 327.23.
For reference I have Premiere Pro CS5.5.2 and the latest Windows 7 64-bit updates installed.
The mobo is an ASUS P6T Deluxe.
When I reinstall the NVIDIA drivers I use the clean install option which completely removes the previous version before reinstalling. I found that I have to reinstall this is the best way since uninstalling from the control panel only adds the drivers back on a reboot.

Completely Broken Playback/Multiple Crashes after Premiere Pro CC 14 Update

I am experiencing a critical error when using the updated version of Premiere Pro CC 14 (Build 8.1.0). When scrubbing through a basic timeline (of any project) I am having trouble even navigating my timeline without crashing my project. When I try to cue playback or render playback, I am met with crunchy audio (even when using different types of audio files, wav, flac, mp3, etc) or the audio is choppy, or it does not playback at all and has completely dropped out. This will also happen with the video from time to time.
I have found the best way to make this update of Premiere crash is to push play in my timeline and move my marker back in time repeatedly. After about 4-5 movement, it will crash. If I jump anywhere in the timeline, the playback with both the video and audio is choppy and drops out. I will try to post a video of this later if my description is not doing it justice.
I am working on a 12 core Mac Pro (2.4 GHz 6 Core Intel x 2) with 20 GB of Ram. I am editing locally. I have an ATI card. I have the most current update of my CUDA drivers. I have tried to change the playback settings, audio and audio hardware settings to the best of my knowledge to help resolve the problem but nothing seems to work. I have also toggled between the MPBE settings when creating a new project to see if this was the issue, it does not seem to be helping in any way.
This update has completely brought my work day to a halt and it is critical that I resolve this issue as soon as possible. An update should not make things worse! I was not having any issues until I updated.
I've attached some screenshots and can post the error report (it's very long so I won't put it in this initial post).
Thanks for the help!

Hi Ryan,
ryanghills wrote:
I have an ATI card. I have the most current update of my CUDA drivers.
If you have an ATI card, then why are CUDA drivers installed? Do you use Resolve? Can you try removing them? Avoid installing NVIDIA CUDA drivers on computers with AMD GPUs Though a bug was fixed in 8.0, it may have resurfaced in 8.1. This would be worth testing.
ryanghills wrote:
An update should not make things worse! I was not having any issues until I updated.
Premiere Pro CC 2014.1 is a major release. As a user, you have to be aware of things like:
Is your GPU driver is compatible with your system? You might need to update the driver.
Are your third party plug-ins compatible with the new version of Premiere Pro? They might not be.
Are your preferences corrupt? You might try resetting preferences.
Are disk permissions current? You may need to repair disk permissions.
Another big issue is that some of the permissions folders may be set to Read Only by OS X. Can you check that out? Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)
Also, give us more info on your system. I see an AJA preset in there: FAQ: What information should I provide when asking a question on this forum?
Thanks,
Kevin

Can I import I-life files into Adobe Premiere Pro CS4?

Okay, so not exactly an Apple question, but there are so many smart, helpful people on here, and the Adobe forum doesn' t seem very active.
I recently got Adobe Premiere Pro CS4 (the movie editing software). I tried to import files from I-photo, but those folders wouldn't even open. Tried to import files from the movie folder, which were in .mpg format, but got a message that it is an incompatible format.
Those were just simple movie files taken with a small digital camera. Does anyone know how I could use this footage in Adobe Pro? I have access to other Adobe software as well, perhaps there is a way to convert the files? If I try to import something to Adobe from I-movie, should that work? Or from I-DVD? Also, is it possible, with Adobe or regular Mac software, to import regular DVD footage (that is not in form of a computer file, but just something that plays in your DVD player) or perhaps convert it into a computer file? I have some old VHS footage that was copied onto a DVD and would like to edit it, or at least have it on my computer as a file.
Also, if I can't use those files, are there any places on the internet where one can download some simple footage to try out in Adobe? I'm new to it, so I'm just trying to get some files together so I can try out how it works.
Lastly, if anyone knows of a good online tutorual for CS4. It's an older version, and on the Adobe site they only have tutorials for the newer one.
Thanks!

This is a forum. None of the users here -at least not to my knowledge - are Adobe professional
Ninety-nine point nine percent correct. We are blessed with a few Adobe employees here, unlike some fora, but those folk are probably at NAB right now. Also, they are in other departments, so would have to walk "down the hall," or make a call, just as we would.
When it gets to issues on licensing, installation, etc., we're pretty much at a loss. Most of us have never encountered such issues, and only know what we have read in others' threads, when they have bothered to report back. Even then, that is third-hand info.
Last time that I had an Adobe installation issue was AI 3, IIRC. My upgrade version did not have the old database of S/N's. Mine was 00-000-003, and things had changed drastically. One call to Adobe, and a total time of about 5 mins. (including hold time), and I was given a number to plug in, and then everything installed perfectly. That was in about 1989, so is not quite contemporary. Still, that is the last and only first-person account that I can offer. Most here have zero personal experiences, as they came to the party later, and have just not had any such issues.
We'd love to help, but just do not have the experience.
Good luck,
Hunt

Is there any way to create a file compatible with Premiere Pro

Is there any way to create a file in Premiere elements that is compatible with Premiere Pro and that can be used in Premiere Pro

Consternation
The important information that I do not see mentioned nor offered by you.
1.What version of Premiere Elements are you using and on what computer operating system it is running? What version of Premiere Pro do you want to use?
The Premiere Pro Import Supported Formats seem to indicate that it will accept the Premiere Elements project.prel (project file) on Windows Only.
Adobe Premiere Pro Help | Supported file formats
This may or may not be possible depending on damaged projects or outdated elements.
2. If you want to export your Premiere Elements Timeline to a file saved to the computer hard drive and subsequently import that into your Premiere Pro version, that "should" work. You would go to the Premiere Elements Publish+Share/Computer/ and make a selection based on what the Premiere Pro Import Supported file formats are and what you need. I can help you with that. But, details first.
But, just a "beware"...when you get to Premiere Elements 11 or 12 (if that is the version involved) Publish+Share/Computer/ there are several categories, but all you see is Adobe Flash Video, MPEG, and AVCHD. The rest of the list that includes AVI and QuickTime which both need to be scrolled to all of the time to see them, not just sometimes, with the thin scroll bar to the right of the list of choices. You can export files
with AVI file extension, under Publish+Share/Computer/AVI
with MOV file extension, under Publish + Share/Computer/QuickTime
And, if you do not have QuickTime installed on your computer with Premiere Elements, you are not going to have presets for the QuickTime export.
Remember, there is more to an export than just its file extension. Know your other export properties as well.
In many cases, you can customize the export settings to suit your requirements.
Problems will exist if you are trying to go from Premiere Elements Windows to Premiere Pro Mac or vice versa.
I would be glad for the opportunity to help you with this issue, but details are needed.
Looking forward to your follow up.
Thanks.
ATR

Using a .WMV file in DVD Studio Pro

Hello All,
I'm so dangerously close to having this whole thing down, that the challenges are becoming excrutiatingly painful.
I've completed my edit.
I've exported my FCP edit to Quicktime.
I've downloaded Flip4Mac
I've exported a version of the FCP to a WMV file format.
Now I want to import both assets (QT and WMV) to DVD Studio Pro. I'm trying to make it so there are two seperate versions on the DVD.
As I attempt to link a button to the WMV file, I get the rainbow wheel turning, and it never stops.
So, I guess there are a few questions:
1. How can I force the rainbow wheel to quit. Until now, I've just shutoff the computer (not a good idea).
2. Is it possible to combine the QT and WMV files on the same DVD?
3. Am I totally confused?
Thanks.
DG

Hi
She can't play it on her PC, nor can I at home.
Ussually it's a DVD player software matter. Windows Media Player is not intended for DVD playing. Did you use it when it failed? Try with the free and cross plataform VLC Player.
Some threads in DVDSP forum about PC compatibility (USe the search feature and you'll find a lot of them):
http://discussions.apple.com/thread.jspa?messageID=6020916
http://discussions.apple.com/thread.jspa?messageID=6095226
http://discussions.apple.com/thread.jspa?messageID=6374894
EDIT: SOMETHING ELSE
* DVD Authoring/burning tips thread *
Alberto
Message was edited by: Silal

Mov files in Adobe Premiere Pro CS5 - XDCAM (MPEG) resp MPEG 1/2 (xdvc)

Problem description:
I got a bunch of MOV files on a HFS+ formated disk for editing on Premiere Pro CS5 (5.0.3). When I import to Premiere, Premiere says "Codec missing or unavailable". Paragon HFS+ is used to handle the HFS+ formated disk. I copied the data to a NTFS formated disk before using.
The reseach I did give the following indications:
I did try to play in Quicktime and Quicktime told that I would need additional software to play the .mov file. But I could execute show movie inspector and it shows "XDCAM EX 1080i 50 (35Mb/s VBR)".
VLC plays (!) and tells that it is a "Mpeg 1/2 Video (xdvc)"
MediaInfo says "MPEG Video (XDCAM)"
Sound is (L)PCM according to the mov inspector programs.
The MPEG2 format seems to be supported by Premiere (also in HD), forum entries tell me I should be at version 5.0.2 as there Adobe supports the MOV container. So now my question: What am I missing?
I have no idea on the Camera used to film, but it could be a JVC, as it is told that the JVC writes mov files.

Hi Colin,
The explanation is quite simple and it appeared to me sometime during the weekend when executing completly different tasks.
The video source is different! The small clips (and your test clip) are what came from the camera and was transcoded to mov, my test clip was the edit out of FCP! It was by chance the only mov-file left, all others have been deleted after transforming to mp4, not to keep the data in double and fill up the disks with unnessecary data. So I tested this clip, which was the mistake!
Testing one of the original input files confirmed your result!
The difference between the files is having indeed 2 mono audio streams (input mov) vs one stereo stream (edit mov), all 3 obviously PCM.
Input MOV
Audio #1
ID                               : 2
Format                           : PCM
Codec ID                         : lpcm
Duration                         : 2s 760ms
Bit rate mode                    : Constant
Bit rate                         : 768 Kbps
Channel(s)                       : 1 channel
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Delay relative to video          : 4h 14mn
Stream size                      : 259 KiB (2%)
Audio #2
ID                               : 3
Format                           : PCM
Codec ID                         : lpcm
Duration                         : 2s 760ms
Bit rate mode                    : Constant
Bit rate                         : 768 Kbps
Channel(s)                       : 1 channel
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Delay relative to video          : 4h 14mn
Stream size                      : 259 KiB (2%)
Edit MOV:
Audio
ID                               : 2
Format                           : PCM
Format settings, Endianness      : Little
Format settings, Sign            : Signed
Codec ID                         : sowt
Duration                         : 9mn 26s
Bit rate mode                    : Constant
Bit rate                         : 1 536 Kbps
Channel(s)                       : 2 channels
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Stream size                      : 104 MiB (4%)
Thanks,
Lucien.

Trouble Importing MOV files in adobe premiere pro cs3

Hi,
I just bought a Canon 60D camera and I am using adobe premiere pro cs3 for the first time.
I tried to import MOV file footages made by my Canon 60D, but it says that my files are not supported.
I don't know what to do!
Can someone help me?
Thank you.

Hi All,
Let me tell you how I solved the XDV9 codec trouble on my Windows 7 system. The solution is rather stunning because I am using completely free software. First download the Shark007 codec pack for your system here: http://shark007.net/forum/Thread-Setup-and-usage . Please be aware that the codec pack installer comes with a toolbar install option so make sure you de-select this option during the installation process. After installation check the MOV tab on the "Settings Application" program. Make sure "use LAV's splitter" is selected for MOV Playback.
Now comes the crazy part... To convert the XDV9 MOV video clips just download Windows Essentials Movie Maker for Windows 7. At this moment more info about this program can be found here: http://windows.microsoft.com/en-US/windows-live/movie-maker-get-started . Again, make sure to set the right settings during installation otherwise you will be installing a lot of possible unwanted crap like Windows Live Mail, Windows Skydrive etc.
Movie Maker has quite good settings for converting (High Definition or custom settings are supported). Select your clip, or select multiple clips to create an unedited full length clip of all your clips, and then select "create movie". I used the "use recomended settings for this project" settings as it matches the source file resolution and frame rates etc. It is quite some work to convert clips like this but its the only free solution I could find so far.
Good luck!
Rodger

Wmv file crashes my premiere pro

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