WMV files do not want to convert!!!!

I urgently need to convert an WMV into a Final Cut Pro 7 compatible video file.
I imported the above mentioned file into the imTOO Video Converter for Mac and chose the appropriate settings and proceeded to convert the file.
The progress bar finished exporting in half a second, which is very unusual. When I open the converted file it displays no video nor any audio , as seen in the screen grab.
The WMV file does not seem to open with VLC, Quicktime, Windows Media Player nor does it play in Final Cut Pro.
What should I do!

i do have the most recent WMV components installed! i downloaded them but have not paid for anything. When i try to open the file using Flip4Mac a message tells me that Quicktime player must be installed. i have Quicktime 7 installed on SL 10.6.1
Could it be that when the file was copied onto my mac from an external hard drive, that the file did not copy across completely? my colleague tells me they work fine on his mac! strange!

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I am a new first time user of adobe to convert pdf. files to word, etc. I must add that I am 75 years old and not a computer literate fellow. I have a fairly large pdf file that I want to convert to word so I can cut ?

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Haakwine you have posted to the Downloading, Installing, Setting Up forum. Which specific Adobe software or service are you trying to use to convert PDF files?

Can anyone confirm if you can in fact shoot/edit (perhaps using a less than best video setting) on a Canon XA20 or Sony HXR-NX30U with iMovie 10 (Mavericks)? I do not want to convert files. Thx.

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Hi road.north,
Welcome to the Support Communities!
The article below will help you determine which cameras are supported for iMovie '10
Apple - iLife Help - iMovie Supported Cameras
http://help.apple.com/imovie/10/cameras/en/index.html?lang=en_US
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I have an Intel iMac running OSX 10.6.8. I would like to use Final Cut Pro 10.1. I know I need OSX 10.9 for this. Can I run both 10.6.8 and 10.9 on the iMac ? I do not want to convert completely to 10.9 because of my existing software. Thanks for any help

I have an Intel iMac running OSX 10.6.8. I would like to use Final Cut Pro 10.1. I know I need OSX 10.9 for this. Can I run both 10.6.8 and 10.9 on the iMac ? I do not want to convert completely to 10.9 because of my existing software. Thanks for any help

It would depend on how old your IMac is, how mush memory you have, it it can be upgraded by OWC, etc. I have a 2006 Macbook Pro and would NOT put Mavericks on it or espeacially FCP 10.1.1 on it because the most memory it can have is 4 GB. You need at least 8 GB to work with Final Cut Pro 10.1.1. IMHO.
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I have a pdf File tht I want to convert to a word program. how do I do that?

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Hi Patrick,
You have subscribed for this service yesterday, uaually it would take 24 hrs to get this service activated. I can see that your service is now up and running.
Kindly check the below mentioned article on how to get started with ExportPDF:
http://forums.adobe.com/docs/DOC-2412
Let me know if you have any issue while accessing the service,
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Pdf file could not have been converted to docx

I don't get any results, just (in german) that the file could not have been converted to docx by Adobe ExportPDF.
It's 16 pages, 4.6 MB. At least the service could make a mess out of it, but it doesn't do nothing though I paid 20 bucks for it.
Why is this happening? What can I do either to solve the problem of get my money back?

And the answer is to this FAQ is ...
Don't start the conversion right out of adobe reader.
But: go to the website, upload your file and everything works smoothly.
Yes, go to https://exportpdf.acrobat.com/app.html ...
not a very complicated but too complicated to know for the german support helpline

PLAYBOOK : WMV files are not functioning (unknown code)

I recently bought a PLAYBOOK - updated tot OS 2.1.0.1356
PROBLEM = my system doesn't play .WMV-files (created by Windows- Movie Maker or PowerStory3).
MP4-files and AVI are playing fine, but I prefer not convert every WMV to another working format.
Anyone a solution ? (or a good working android-application ?) thx !
PLAYBOOK 64 GB

Several problems exist.
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Back up your Mac prior to making any changes to its file system. Time Machine has not been configured properly To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
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You inadvertently installed adware. You do not need to download or install anything to fix it.
For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.
3.
That Mac's Hosts file appears to have been modified. Fixing a modified Hosts file requires specific instructions. Apple Support Communities contributor and EtreCheck author etresoft recently added a User Tip discussing that concern, and how to correct it: Fixing a hacked /etc/hosts file

I DO NOT want to convert my CS6 applications to Creative Cloud because I do not want recurring charges

I was asked to install a new version of the Adobe Applications Manager, and it apparently was a Trojan for installing Creative Cloud, which I do not need and do not want.
How do I make sure that my Adobe Applications (for which I paid a lot of money) continue to work withOUT Creative Cloud?
Adobe's support (as seen in this forum) is not an encouraging sign that they will answer, and there appears to be no way to contact them directly.

Creative Cloud installation should not affect your Creative Suite installation. If something happens and you need to contact Adobe Support directly to deal with eliminating Cloud content you can use the following to contact them via chat:
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

WMV File is not opening on MacBook

I bought a movie online yesterday for $19.99 and it downloaded in WMV format. I though it would work in WMV format since I have Flip4Mac, but it doesn't open. Every time I try to open it it says "The Application attempted to use an unsupported feature". I was able to stream Windows Media Files online, but can't seem to get this to open. I even tried converting to MP4, but I can't be converted cause I bought it and it has digital right copyrights. I put it on my brothers PC and it work fine. What can I do to work on my Mac? I even tried Videolan (VLC), but it just plays as bunch of colors and not image.

Most WMV movies are DRM protected. The Mac version of Flip4Mac cannot play such movies. In fact I believe not even WMV Player for the Mac will play them. It's Windows way of trying to force you not to use a Mac.
You can install Windows on your computer and play the movie from Windows.
Windows on Intel Macs
There are presently several alternatives for running Windows on Intel Macs.
1. Install the Apple Boot Camp software. Purchase Windows XP w/Service Pak 2 or Vista. Follow instructions in the Boot Camp documentation on installation of Boot Camp, creating Driver CD, and installing Windows. Boot Camp enables you to boot the computer into OS X or Windows.
2. Parallels Desktop for Mac and Windows XP, Vista Business, or Vista Ultimate. Parallels is software virtualization that enables running Windows concurrently with OS X.
3. VM Fusionand Windows XP, Vista Business, or Vista Ultimate. VM Fusion is software virtualization that enables running Windows concurrently with OS X.
4. CrossOver which enables running many Windows applications without having to install Windows. The Windows applications can run concurrently with OS X.
5. VirtualBox is a new Open Source freeware virtual machine such as VM Fusion and Parallels that was developed by Solaris. It is not yet fully developed for the Mac - some features are not yet implemented - but it does work otherwise.
6. Last is Q. Q is a freeware emulator that is compatible with Intel Macs. It is much slower than the virtualization software, Parallels and VM Fusion.
Note that Parallels and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc. There are performance differences between dual-boot systems and virtualization. The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system.
See MacTech.com's Virtualization Benchmarking for comparisons of Boot Camp, Parallels, and VM Fusion.
Boot Camp is only available with Leopard. The Boot Camp Beta that was used with Tiger has expired and is no longer available for use. So contrary to the other poster's comment, Boot Camp isn't truly "free." You must purchase Leopard to get it.

Nomad Zen Xtra 40 gig Problems - Looking for Redemption and OS - Do not want to convert to I-

 I've been having issues with my player. It has only been about 8 months, I think, since I have had it. I have wanted a Nomad since the first gig came out, junior in high school. I just now started college, but would be a senior had I started right off. I have been bragging about Creative's Nomad forever and encouraging my friends to go Nomad and not I-pod. They laugh and tell me I do a better job advertising for Creative than Mac does for I-pod. I used hamster logic to con myself into spending the money for a Nomad when my last audio device died because I just about never go without headphones on. Peers from class and almost anywhere tell me they recognized me when I?m out doing errands because my player and headphones. My friends all joke about being a little worried when I stopped wearing my headphones, Nomad, and a lot have asked why. I will let them know if this is not solved. I accept that all my audio players eventually break, but 8 months or so for a 260 dollar player. My RCA Mp3 player lasted longer, was cheaper, and only broke because a friend living with me borrowed it and stepped on it. The reason my nomad is not working seems to be software related on top of things. It has its own protecti've case (Not the one sent with the player-a better one), the plastic film on the screen has never been removed. I take care of it. I would flip if anyone got so much as a finger print on it. My point is I'm a little shocked by its lifespan and the problems it'ss giving me. Other players seemed to keep having similar problems as I have read your forums.
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 I want Creative to redeem itself and customer care by showing me excellent customer service. Please help me get a new OS. I also recommend that you make downloadable backup copies available along with your updates if you do not start including them on your software package. I say this because if I could not get it to work after all the troubleshooting I have done I was going to use a Best Buy Warranty to purchase a new Nomad, but from all the forums and software hunting I?ve done, I find Creative inadequate in customer care, mainly the OS availability. I will not waste anymore time other than waiting for an OS. Meaning even if I can still get it shipped in I won?t. My bitterness is surfacing, but I still very much support Creative. I want to start promoting Creative again, but if left with a blank 260 dollar hard dri've I will use the Best Buy Warranty to get an I-Pod if not given a reason to maintain my strong faith in Creative ,and I will share my negati've experience with others. This is a warning and not a threat. You guys rock and don?t let me forget that!
 Your hardcore fan left dangling, Tripoli

The New OS/Firmware fixed my issue. I had trouble finding it. It says update. I assumed update & not full OS. Once I had it I was unsure if it would work. I could not get it to run on either of the two computers it was pulled from. st from my schools comp. They prob. have a protection of some sort. It is a little wiggy using their com
ps.
My friend's comp? whatever. He never gets rid of old software on his comp. so Something kept it from working. I got it home to my comp. it it worked great. Thanks!!! My ears are no longer naked & I will trust creative more so.

Since going to version 5 on XP Pro WMV files are not being opened, nor downloaded!

I can not open nor save WMV or MPG files. What's happened?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

WMV files will not play in WMP using FireFox ver 7, downgraded back to 3.6 and all works just fine. Running XP Pro on four machines and the three that were upgraded to ver 7 could not play the wmv file, you receive a protocol error.

I had all plugin, addons and what not configured along with serching every site possible to try and fix this. Let me know when you get a fix.

hello.   hey, thanks very much for writing back. i got some good info with a search or two. (info about what regedit is and what corresponds to it in OS X -- regedit allows you to edit "preference" keys for individual programs, OSX's equivalent for these keys are the .plists in User & System: Preferences and Application Support)
what i ended up doing was uninstalling Premiere Pro (not the suite, just PPro).   Then i deleted a few preference files:
from User /Preferences/Adobe:
com.adobe.AdobePremierePro.plist
com.Adobe.Premiere Pro.5.0.plist
and from System Preferences:
the file: Adobe Premiere Pro Prefs
and..
/.../Premiere Pro/5.0/...
AMEPrefs.xml     (i noticed that there's also a preference file in Media Encoder's own folder so i didn't sweat this one)
Debug Database.txt
Placeholder Preset.epr
PostEncodeCmds.pref
PresetCache.xml
Trace Database.txt
NOTE:
of course i don't know if deleting any files beyond the 2 .plist files in User Prefs was necessary, but... it seems to have worked.
I then reinstalled Premiere Pro CS5, and fired up an old project and i've got playback of HD and DV files, and snappy editing and rendering, so hopefully i'm good to go.   I'm just going to stick with v5.0.0 because i actually don't remember ever having any trouble with it, and i don't remember v5.0.4 adding anything i was 'missing' or 'needed'
hopefully, this thread will be useful for any future folks that run into trouble - and it's got a solution for both Windows and OS X
happy editing,
peace

Help-just want to convert .mov file

Hi; just upgraded to quicktime pro for one reason.
I have a digital camera that records video in .mov files.
I want to convert the .mov files to mpeg; so that I can edit them in WindowsMovie maker.
I have a 35meg .mov file that I just converted to MPEG4; and now it looks awful. it is only 3mb. can anyone tell me what I'm doing wrong?
i called apple; but of course--they don't offer support.
Jim

First off, you should try to make the editing file an uncompressed format since you are going to wind up re-compressing after the editing is finished and multiple compressions will make any file look bad. Try uncompresed avi or DV stream and see if Movie Maker will accept one of those.
As for the problem with the file you compressed looking awful that is probably because the mpeg4 wound up with a very low datarate. Click on Options in the export file box and make the datarate higher and see if that improves the look.

Can't get a wmv file longer than 30 secs....

If I render my FCE movie (it lasts about 2'30") in wmv format I can't get the entire movie. I only get a 30 secs movie. Why?
I noticed also than if I render, say, an mpeg-4 movie (I get all duration movie) and then I convert it (with QT Pro) in wmv it reduces itself to 30 seconds....
What's the cause of this behaviour with wmv files?

The free app HandBrake cam deal well with .wmvs, converting them to DV etc..
Usually HandBrake is not recommended with FCE but using it on a .wmv file will not cause any degradation worse than the original.
HB converts it to H.264.
You can then open it in QT Player and Export to almost any format you want.
Message was edited by: Ian R. Brown

MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!

I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
QT 7.6.6 "Open File" - both files play correctly.
QT 7.6.6 "Open URL" - both files play correctly.
QT X.1 "Open File" - WMV file plays correctly. MOV file plays video without audio.
QT X.1 "Open Location" - WMV file appears to open but plays with "black" screen and no audio. MOV file plays video without audio.
VLC "Open File" - WMV plays correctly. MOV file doesn't open,
VLC "Open URL" - WMV file plays correctly. MOV file appears to open but nothing plays.
MPEG Streamclip "Open File" - both files play correctly.
MPEG Streamclip "Open URL" - both files play correctly.
GarageBand - WMV file will not import but MOV file does.
iTunes - WMV file will not import. MOV file container is accepted but as soon as iTuness sees the compression formats, it aborts import.
Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
As you can see from these results the files do play but are subject to many different constrints based on old/new video technology support, independent QT subsets and/or container trapping constraints. In short, individual user results will depend on presence/absence of component support, actual compression formats, file container, application being used, and how the application is being used. Unfortunately, most users here can't or won't provide the prerequisite information or a sample file for independent examination. This makes it next to impossible to give advice in these matters or categorize the specific nature of the problem.
SAMPLE WMV FILE
SAMPLE MOV FILE

WMV files do not want to convert!!!!

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