WNY FiOS programming/CBC/Sabres HD

I'm very disappointed that as Verizon came into the WNY market offering a non-satellite option to Time Warner cable, they have not recognized the demand for or been able to carry CBC and MSG HD.  Hockey is huge here, specifically the Sabres and Hockey Night in Canada.  One of the major reasons of why I will probably leave FiOS and go back to cable when my contract is up is that FiOS is not able to carry MSG HD (for Sabre games), as well as not offering CBC (for HNIC).  I understand it's not Verizon's fault, as the MSG HD issue with Cablevision is in court or whatever, but nonetheless it's very disappointing that a major progamming issue in this region still hasn't been taken care of in almost two years.

This has been a sore subject for a while now...I did switch from TW to Verizon in early November to gain the internet speed and overall better TV performance.  Hockey is the single most important element for my TV needs.  I knew I was giving up Sabres in HD (other than a few VS games but who can stand Doc Emerick?).  The NHL Network carries the early HNIC game most Saturdays but any HNIC involving the Sabres is blacked out). 
I already took steps a couple years back to cover my HNIC in HD needs and I'll be glad to share the tech details if needed.  Even with TW I could not live with HNIC is SD, so I installed a DB8 HD antenna on the roof with a direct feed to my built in HD tuner on the TV (I did later add a +15db professional drop amp to increase the signal strength)...I get CBC (and all the other local HD over the air) at around 95% signal strength.  It's great for getting CBC HD (actually UHF channel 20 in the HD spectrum - or a display number of 5.1) and an uncompressed HD signal beats anything from TW or Verizon in HD...I usually watch the Bills games on the over the air WIVB HD feed to get the FULL HD 'experience'.
One caveat is I'm 56 miles as the crow flies from top of my roof to the tip of the CN Tower where CBC broadcasts from, so if you are in the Southtowns, you start to flirt with 'physics' (after 60 miles, the curve of the earth starts to come into play)...
Regardless, I really like FiOS overall but wish for the sake of a hockey driven community that they work through this with a little more diligence.  If you need any HD antenna guidance, just reply to this entry (I set my e-mail to notify me)...

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    How hard is it to switch outputs on the DVR (I'm assuming it is a software menu change)?  Could it be programmed into a learning remote (keystroke macro) so that you hit one button for TV1, another for TV2, etc.?  Last time i checked this was IMG 1.3.  At that time all of the outputs were consistently on.  There is no switching the output like there is switching a tuner on a TiVO.  When i tested this in my video lab i hooked up a QIP6416 via HDMI and Component.  Each output would show the same channel on either input ont the TV.  Each output will only display whatever channel you have the STB currently tuned to.  If this is not what you mean feel free to correct me. That is what I mean, my current config is one DVR hooked to SD TV1 via cable, HD TV2 via HDMI, and HD TV3 via component - and all three get signal simultaneously.  I was told by a FIOS tech that only one output is "hot" at a time on the FIOS DVR.  I understand that you can't watch channel X on TV1 and channel Y on TV2 simultaneously, but I'm wondering if you can watch channel X on TV1,2, etc.  I went and tested on our QIP6416 model and unfortunatly you cannot only one output is 'hot" at this stage of IMG releases. From the looks of it the outputs are in a heirarchy hdmi ->component->s-video->composite->RF. 
    Can the IR remotes be programmed to run just DVR1 or just DVR2 if you put two in the same room (i.e. different code set for remote 1 and remote 2)? I note about 4 different remotes shown on the FIOS website, does the HD DVR have RF capability or will only IR remotes work with it?  No the FiOS remotes are pre-programmed to work on every single FiOS STB.  You could take your FiOS remote to another FiOS user's home and control their STB.  Makes for some interesting fun. But it is all IR, right?  The DVR's won't accept an RF remote signal?  It is all IR. 
    Can channels be locked out on the guide so you don't see them, both adult and ones that you just aren't interested in? If you can lock them out of the guide, does that mean they won't show up in searches as well?  There is currently no way to remove channels from the normal guide.  We used to support this feature with our old guide produced by microsoft but the feature was left out of IMG.  We have given the option for customers to setup multiple channel lists in guide format under the favorites option.  You can set the guide button to pull up the first of those lists instead of the guide itself.  You can lock the channels out but the titles will still be readable by anyone looking. 
    The "Welcome kit" PDF talks about being able to resolve timer conflicts for series, but I assume you can also assign priority to one time events and/or access a general recording schedule where you can manually resolve conflicts as well.  Is that correct?  Does the recording automatically pad sporting events with extra time on the end or do you have to set that up manually with each sporting event?  Yes our recording schedule does will recognize recording conflicts.  There will be a marker on the program in the guide informing you of a recording problem.  There is also a section in the menu of the dvr that will show you the entire recording schedule with any conflicts.  Yes you can set priority to whatever you want.  No we do not pad for sporting events.  That is something you will have do manually.  Unfortunatly i do not see this changing anytime soon as it appears to be a limitation of our current guide data producer. 
    No OTA tuner in any FIOS DVR, correct?  Correct.
    The VOD descriptions say movies are "rented for 24 hours", but on the VOD list it shows a lot of older movies for free on top of the TV series,sporting events, etc..  Are these all just previews or is there a good inventory of free movies?  In all honesty the free VOD movie selections are pretty limited and most of them are independent flicks or trailers.  As soon as our HD on demand library is at an acceptable volume i believe we will be working in improving this aspect of VOD.  The subscription based movie packages is where it is at though.  The movie packages have pretty sizeable libraries that you get access to for free with the packages.  Personally, i am partial to the Showtime on demand library(lots of good series).  Please keep in mind though that our VOD library will change very frequently.  VOD content is provided to us by the network that wishes to put it up.  They can also will us to take it down as well.  
    I'll probably think of a few more, but that's it for now.
    TheSanchez
    Verizon Telecom
    Verizon Content Management Center
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

  • Suggestions for Fios in the New Year

    I posted this over on DSL reports too, but figured this was a good place to make the suggestions as well.  I'd love some reaction from the folks who work at Fios. 
    1. Ditch FYI and find someone better to provide the guide data.
    2. Add NASA-TV.  NASA-TV is now starting to provide some programming in HD and I think it would be a big draw.
    3. Create a new category of english language news channels from around the world.  I'd love to get news from CBC, Sky News and several others.  (you can find a bunch of them on http://www.livenewscameras.com)
    4. Make FSN provide a full-time HD feed.  Right now, it goes to an SD test pattern when HD programming is not on the air.  There's no reason they couldn't offer all the FSN programming on this channel with the side bars when HD is not on. 
    5. Create a channel to advertise the latest features and programming on Fios.  I say this because we so often have to find out things here on this forum.  It would be nice if they'd tell us directly.  I'm not sure what their original idea for Fios 1 was, but it has yet to be rolled out to most markets. Maybe they could make channel 1 just such a channel. 
    6. Fix the message light on the set top box.  The light never comes on when there's a message in the message center.  It always did when I had comcast.  I can't believe they can't figure out how to fix this. 
    7. Streamline their websites.  In looking up information from Verizon regarding Fios, I have found I usually have to look at 3 or 4 websites to get it all.  There should be one website you go to for all your needs when you sign up with Fios.  I'm sure they'll tell you that's the case - but that has not been my experience.  There are a lot of good features of Fios that are online. (games, NFL network stuff, the ESPN360 access, etc)  They need to advertise this better.  It'll draw and keep subscribers if they do. 
    8. Add an HD only tier.  Give people who want it the option of only watching HD programming for much less than they pay for the full Fios service. It would be pretty simple, if Fios has an HD channel, you get it on this tier.  That would include all the movie channels.  It would not include the NHL center ice channel or some of the other pay per view things.  Offer 100+ HD channels for 50-75 bucks or so and I think you would get quite a few takers even if that meant they couldn't get any SD programming. 

    1. Ditch FYI and find someone better to provide the guide data.
    I can only say that a lot of the info from ESPN this past weekend was totally invalid.
    2. Add NASA-TV.  NASA-TV is now starting to provide some programming in HD and I think it would be a big draw.
    OH YEAH I'm ALL FOR THIS
    3. Create a new category of english language news channels from around the world.  I'd love to get news from CBC, Sky News and several others.  (you can find a bunch of them on http://www.livenewscameras.com)
    4. Make FSN provide a full-time HD feed.  Right now, it goes to an SD test pattern when HD programming is not on the air.  There's no reason they couldn't offer all the FSN programming on this channel with the side bars when HD is not on. 
    Any HD feed any provider gets is from the actual channel so if they aren't broadcasting in it we won't get it. They also have to send it to us so that we can put it on the channel.
    5. Create a channel to advertise the latest features and programming on Fios.  I say this because we so often have to find out things here on this forum.  It would be nice if they'd tell us directly.  I'm not sure what their original idea for Fios 1 was, but it has yet to be rolled out to most markets. Maybe they could make channel 1 just such a channel. 
    I am going to look into this.
    6. Fix the message light on the set top box.  The light never comes on when there's a message in the message center.  It always did when I had comcast.  I can't believe they can't figure out how to fix this. 
    I just go into the message box and remove the messages however if they are still there I'd try a powercycle. I don't have this problem on any box at my house
    7. Streamline their websites.  In looking up information from Verizon regarding Fios, I have found I usually have to look at 3 or 4 websites to get it all.  There should be one website you go to for all your needs when you sign up with Fios.  I'm sure they'll tell you that's the case - but that has not been my experience.  There are a lot of good features of Fios that are online. (games, NFL network stuff, the ESPN360 access, etc)  They need to advertise this better.  It'll draw and keep subscribers if they do. 
    I'm gonna say yes in regards to this but I think the services is what will keep subscribers the most and could keep more if they were steamline I'm a Yes/eh on this one.
    8. Add an HD only tier.  Give people who want it the option of only watching HD programming for much less than they pay for the full Fios service. It would be pretty simple, if Fios has an HD channel, you get it on this tier.  That would include all the movie channels.  It would not include the NHL center ice channel or some of the other pay per view things.  Offer 100+ HD channels for 50-75 bucks or so and I think you would get quite a few takers even if that meant they couldn't get any SD programming. 
    I'd Prefer not to pay extra for HD content and have it provided automatically
    Kudos! Thanks!

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