WOL and ARP Tables in BT Home Hub 2

Hi,
I have noticed several posts on the forum around the matter of WOL and also using port-forwarding to games devices but have not seen any definitive answer to my question.
I am wanting to use WOL in order to access my home PC from a netbook when away from home without having to leave it on all the time.
I have my PC set up to WOL using WOL Magic Packet Sender and DynDNS. This all works fine until the Home Hub refreshes its ARP table and it no longer finds my PC.
I have managed to set things up so I have a telnet connection to the hub and can run arp -a to see the existing entries. However, whenever I try to do an arp -s inet_addr mac_addr it comes up with Segmentation Error. I have tried deleting all reference to my PC and adding the static entry from my netbook but this gives the same result. I have tried both with DHCP and static addresses in the PC.
Does anyone know if it is possible to set up a permanent ARP entry in the Home Hub, please? BT online support say they are not trained in such matters (after disconnecting me twice) and suggest phoning in for chargeable help.
Cheers,
Joan

I'd like to do this too. I had it set on my previous ISP's Thompson 585v7 router, which is hardly cutting edge so I'd hope it's possible with the Home Hub.

Similar Messages

Just bought a new Macbook Air (and a new to Mac) and having trouble connecting to home hub. Hub can be found yet when I enter my password, I receive the message "timed out". Can anyone help me?

Just bought a new Macbook Air (and a new to Mac) and having trouble connecting to home hub. Hub can be found yet when I enter my password, I receive the message "timed out". Can anyone help me?
G

Go into your router's page and disable password protection and try connecting again.

Poor service and the saga of the Home Hub 2.0

Since upgrading to Total broadband 3 earlier this year, I've had problems with the Home Hub 2.0 (type a). It keeps locking up/crashing. Its the home hub rather than the broadband connection, which when used with a Linksys modem router works fine.
I've run through usual fault finding and rectification - hard reset, plugging into test socket, countless line tests. of course trying to get BT call centre staff to understand its the home hub thats playing up/at fault, not the connection, is like banging ones head against a very hard wall. For a piece of equipment less than a year old it should work without problem. And I was tempted to go to PC world and buy a replacement modem, but decided to preserve with BT's 'help' desk.
Over the past 3 or 4 months I've probably made one help desk call about the same issue each month. Have to repeat myself time and time again and get fobbed off with another excuse, or promise of call back.
Eventually got through to a supervisor - after insisting when a call log was closed and marked 'resolved' when we were still having the problems and hadn't had a call back. Repeated my issues for the 4th or so time, went through what I had done to date (restore to factory settings, checking its logs, etc etc) he finally consented to send a replacement home hub.
I get an email telling me it would be delivered on the 6th before 6pm. But of course it wasn't. And I did as the email said, and tried to phone the number to say it hadn't arrived only to get an answer phone message saying the help desk was shut.
So wasted my lunch break today on the phone to BT trying to find out where it was, only to learn that BT had posted it to a previous address which I haven't lived at for 4 years. Well done BT, it takes real skill to be that rubbish.
Fingers crossed another new one is on its way to the right address.
I have however a couple of questions, which as I can't face phoning the call centre again I thought I'd post on here:
1) How on earth did BT manage to send the replacement home hub it to the wrong address? Especially since the original one was sent to the correct address & my delivery address is set correctly on the web portal and the agent handling the call confirmed the address? - and what are you going to do to ensure it doesn't happen again (dare I mention data protection - as the home hub pack presumably has some personal details on it..)
2) In the final call today I was asked for my date of birth and mothers maiden name so they could add it to the account - afterwards having not been asked by BT for this before on countless calls I wondered is this standard practice - or should I now be worried?
3) How do you have a sensible discussion with someone - preferably in the UK - about the customer experience? As mine as has been rubbish (you might be able to tell from the tone of this post), and I'm regretting ever having upgraded and wishing I had instead gone to another broadband provider.
4) Given that issues with certain models of home hubs seem to be known issues (at least to google) why do the call centre agents always focus on the broadband connection -(typical conversation with an Agent "..so your connection keeps dropping", Me: "No the connection is fine. The home hub has crashed again". Agent "So your connection has dropped"? and on and on) rather than actually listening to the customer. (Can you reset it - yes already have, several times and so on)
Any answers from a moderator would be welcome.
I am actually happy with BT's broadband product, and don't want to have to go through the hassle of changing provider, I'm just disgruntled at how bad the home hub has been, and how poor the customer service has been.
Thanks.

Hi EKandrew,
To be honest I have not heard of the hub locking up before. The questions you have been asked by our helpdesk are aimed specifically at your connection as most problems tend to occur here, either with slow speed or hub drops etc.
Could you be more specific in how the hub locks/crashes? What do you notice when this happens? What way do you have your connection set up?
As much info as possible would help
In answer to your questions:
1/ Sometimes we have an old address still on your account and this has not been updated for packages/correspondance.
2/ Nothing to worry about, we ask these questions for additional security. If you have quoted your account number previously this is normally enough for most things however the advisor probably just noticed we didnt have this info on file.
4/ As above, this is not a common problem and most issues that come to us are to do with your connection.
Thx
Craig
BTCare Community Mod
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Best parent controls for iPads and iMac running on BT Home Hub

Hi,
Despite the great sounds coming from the big ISPs about parental controls, they're determined to make a really simple concept absolutely impossible.
Firstly, I'm not trying to lock-down my family's access to the net, but I have two boys aged around ten, and being boys they're inquisitive, so are probably getting closer to stumbling across some seriously dodgy content... And I want to try to prevent that... It should not be hard. If I could limit the times they were online, just if browsing gets out of hand (they're kids remember) that would be a handy option as well.
So on to the technical details... We have a standard BT broadband account that comes into a new BT Home Hub. This is currently our WiFi point. We run a laptop, two ipads, iphones and an ipod touch on Wifi, and have a desktop ethernet'd to the Home Hub. BT offer a downlaodable Family Protection package that allows user accounts to be configured, but this does not appear to work on an iPad or Touch.
Very shortly, we're about to retire the PCs from family life and install an iMac. So we're getting into a properly Mac environment. I was also considering installing a Time Capsule for back-ups and had considered stringing this in series on the Home Hub, then networking all of the Apple devices off of the Time Capsule.
Ideally, the controls would be at a us level, or at least by device. I've come across some App options, but this seems like an unecessary layer of proprietary complexity.
So how Do we deploy parental controls? The simplest option, that BT have failed to realise, would be a network solution that filters everything coming into the house and stops it before it even hits the Home Hub - but that doesn't appear to be an option.
So what options do we have? Any ideas? I had heard suggestions that I could manage user control via the Time Capsule, but that's proving hard to confirm.
Happy to supply any further information to help with this query.
In summary, how do I stop **** getting onto my boys' iPads/Touchs... Should be simple????
Cheers, Mombee.

Sorry, but the Apple routers do have any type of parental controls on them.
If you have not already done so, you might want to take a look at the parental control options offered by OpenDNS.
OpenDNS Parental Control ...

BT Home Hub 3 and Android 4.2.1 WI-FI issue

Hi, i'm seeing a really annoying issue on my nexus 4 running android 4.2.1. The wireless works perfectly when i am connected at home to the HH3. Everytime i leave the house and go out of the home hubs range, when i return, the BT HH3 shows as "Not in range" even when standing right next to it.
As soon i toggle Wi-Fi off then back on on the nexus 4 it connects instantly with a signal strength of excellent. The hh3 is set to channel 13 and looks to be not conflicting with another router on wifi analyser.
If anyone has seen anything similar on another android device when using a HH3 i would appreciate any feedback or potential fixes.

I have a HTC Desire with Android 2.1, and a home hub 1, and have no problems. Do you have another router you can try, or perhaps use as an extra wireless access point?
I do know that people seem to have problems with the HH3, for some reason, but I cannot see why it should be an issue with an Andriod device, as they normally remember wireless settings.
Channel 13 can cause issues with some devices.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

BT Home Hub and Airport Express

Although the BT Home Hub is 'Mac' compatible, there is still little information on using it with Airport networks. I hope that the following makes sense (I am no expert) and is useful?
Connect the Airport Express via Ethernet cable to the Ethernet 1 port of the Home Hub
Open Airport Admin Utility
Airport Tab>Base Station>enter a base station name
Airport Tab>Airport Network>Wireless Mode>Create a Wireles Network(Home Router)
Airport Tab>Airport Network>Name>enter a network name
Airport Tab>Airport Network>Wireless Security>enter your preferred security level and ensure it matches the Home Hub security level
Airport Tab>Airport Network>Channel>choose the same channel as your hub, do not use automatic
Airport Tab>Airport Network>Create a closed network>leave this unchecked
Airport Tab>Airport Network>Mode>if you have a mix of 11b and 11g cards leave the mode at 892.11b/g Compatible
Airport Tab>Airport Network>Wireless Options>leave these alone if you want to avoid problems
Internet Tab>Connect Using>Airport (WDS)
Internet Tab>Configure WDS Host>MAC Address>enter the MAC address of the Home Hub(i.e the primary WDS base station
Internet Tab>Configure WDS Host>MAC Address>tick the box Also allow wireless client computers
Internet Tab>Configure WDS Host>Configure>Using DHCP>the IP address will be assigned in the range 192.168.1.6*and the Subnet mask should read 255.255.255.0 and Router address should be 192.168.1.254
Network Tab>Uncheck Distribute IP addresses
WDS Tab>Enable this base station as a WDS>check this box>from the drop down list choose>remote base station
WDS Tab>Allow wireless clients on this base station>check this box
WDS Tab>Main AirPort ID> enter the MAC address of the Home Hub or use Select to scan for the Home Hub wireless network and you should pick up the MAC address etc automatically
Click to Update these settings.
Go to bthomehub.home and ensure that you have WDS dis-ABLED in the settings. You will have to log on as admin (password is defaulted to ‘admin’, but it is worth changing it!).
To do this after logging on as admin go to>Home Network>Interfaces>WLAN At this point you should be presented with Wireless Access Point click on Configure (top right) Scroll down the screen that follows and click Configure WDS and you will be presented with the Wireless screen. Click Scan for wireless access points. The BT Home hub will scan for available networks and once it has found these you should click apply but DO NOT ENABLE WDS! Click back from this screen to Home Network and you should see your wireless Mac(s) and their various connections
Best wishes and hope this works for you! My iMac/Mac Mini and PowerMac G4 now connect perfectly through the Airport Express and I have extra Extreme and Dual Ethernet Airports for printer and Windows file sharing. I am running OS X 10.4;10.3 and 10.2 variously without seeming conflict. Airport firmware is 6.3
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet BS
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet BS
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet BS

I have now changed settings as you advised from WDS to Ethernet for the Express>BT Home Hub connection.
I know from previous posting that the ABS Snow does not support WDS.
Hers is what I want to achieve, however so far, with the exception of the Mac Mini (untested/unconfigured for use with Extreme)it all works?:-
Power PC 400 AGP OS 10.2.8>Airport Extreme PCI Card>Wirelessly connect via Express(connected via Ethernet to BT Home Hub)
Mac Mini 1.4 OS 10.3.6>Ethernet>ABS Extreme>Wirelessly connect via Express (connected via Ethernet to BT Home Hub)
iMac G4 Flat panel OS 10.4>Airport Original Card>Wirelessly connect via Express (connected via Ethernet to BT Home Hub)
Samsung PC Windows XP(SP2)>802.11G Card>Wirelessly connect via Express (connected via Ethernet to BT Home Hub)
All four of the above connect to the ABS Snow on a separate wireless network for file sharing and printing.(I set this up via help/info from the discussion forum and given it works without hiccup have left it as it is!)
Hope this helps and any further assistance/advice is appreciated-I am keen to get it right since the BT Home Hub is relatively new-UK based Home Hub forums http://www.digitalspy.co.uk/forums/forumdisplay.php?f=77
Thanks,
Graham
Power PC 400 G4 AGP Mac OS X (10.2.x) iMac G4 800 10.4; Mac Mini 1.42 10.3.6;Airport Snow;Airport Express;

Reading Area - Home Hub 5 - Performance and Phone ...

Hi Folks
Looking for some advice. Engineer installed Home Hub 5 on 29 Aug. Engineer assured me that once the systems sorted themselves out, my speed would go from 15MB on installation to around 25MB
Instead of which speed dropped to 8MB and the Phone stopped ringing on incoming calls. Called BT, sent an engineer who said it was the voltage thing at the exchange and he switched me to a different circuit. Phone started ringing. But still only 8 MB.
In addition, my wireless connections are fine, but my ethernet connection fails. At which point, it seems I have to shutdown the Desktop (Windows 7 ) , and then re-start the Home Hub, and then switch on the Desktop - and it, more often than not comes back. NIC drivers are up to date.
Today, phone rings continuously on an incoming call. Incredible interference on the line. Speed test shows...
8.04 MB from Exchange to House, 7.01 MB download.
Are these connected? Anyone else had trouble connecting to Ethernet. Any advice gratefully appreciated.
Regards
Solved!
Go to Solution.

Hi shirts
I believe it was a sub-contractor - white unmarked van.
Telephone
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date High Low High Low
FTTC Range A (Clean)
25.5
18
5.1
3.3
Available
FTTC Range B (Impacted)
20.5
10
4.4
1.3
Available
WBC ADSL 2+
Up to 1
1 to 5
Available
WBC ADSL 2+ Annex M
Up to 1
Up to 0.5
1 to 5
Available
ADSL Max
Up to 0.5
0.75 to 4
Available
WBC Fixed Rate
0.5
Available
Fixed Rate
0.5
Available
Other Offerings
FTTP on Demand
330
30
Available
Fibre Multicast
Available
Copper Multicast
Available
Interestingly, the exchange to the home is now apparently happy - but I'm down to 6.9MB on BT Help app.
1. Product Name: HomeHub52.
Serial number: +076284+1414003738
3.Firmware version: v0.07.01.0235-BT (Type B) Last updated [Unknown]
4. Board version: 01
5. VDSL uptime: 0 days, 00:18:39
6. Data Rate: 2429 / 8782
7. Maximum Data Rate: 3054 / 9698
8. Noise Margin: 6.7 / 5.2
9. Line Attenuation: 0.0 / 27.8
10. Signal Attenuation: 0.0 / 0.0
11. Data sent/received: 10.9 MB / 135.8 MB
12. Broadband username: [email protected]
Two further things that might be relevant.
1) The BT engineer who visited to mend the phone took the adsl filter of the socket. Said there was a built-in filter.
2) I have a grey box on the outside of the house which the phone line comes into. It's probably 20 years old. There are wires coming out of that for extensions in the kitchen and a bedroom. So the externsions do not come out of the Master Socket - if that is what the sub-contractor installed.
Quiet line test makes exactly the same noise
For all ADSL and WBC Fibre to the Cabinet (FTTC) services, the stable line rate will be determined during the first 10 days of service usage.

Home Hub 5 firewall rules and TP Link routers

I am not yet a BT customer but am looking to sign up for Infinity and I understand I will get a Home Hub 5 unit ... however I would prefer to use my TP-Link AC1750 which has proven to be excellent with it's WIFI signal. My TP-Link is a cable version, not the ADSL version.
I understand the HomeHub 5 now contains the VDSL modem built in (rather than separate) so I suspect I'll need to hang my TP-Link off one of the HomeHub 5 Gbe ports and disable Wireless on the Home Hub. Has anyone tried this? Do you know if the firewall rules can be set to put my TP Link in a "DMZ" , i.e. no firewall protection, because I'd prefer to do that as my TP Link is a router/firewall combined and it will make it easier for getting my VPN ports working etc.
Alternatively do you know if the cable you would normally plug into the HomeHub5 "Broadband WAN" plug is just straightforward Gbe, i.e so I can put it straight into my TP Link and not use the HomeHub 5 at all?
Thanks
Solved!
Go to Solution.

Keith,
Thanks very much for your reply. So I can't use the HomeHub 5 as a cable modem, but do you know what kind of broadband/WAN connection BT OpenReach provide that goes into the HomeHub? Is that straight-forward Gbe that I could probably plug into my TP Link, as it's designed to take a Gbe connection? (Currently it is connected into one of the LAN ports of my ADSL router/modem/firewall device as I'm still on ADSL but was planning my upgrade to Infinity)
Alternatively, I could connect my TP Link into one of the Home Hub 5 LAN ports, so long as I can designate that port as a DMZ port (i.e. no firewall protection) so that my TP Link will be the only one controlling the firewall rules. Is it possible to make one port, or one device a DMZ device on the Home Hub 5?
Thanks

No Internet access BT Home Hub 5

I have a problem that has just occurred over the last 3 days. My computers, BT vision box, sky box and NAS connected to my home hub 5 via ethernet or powerline have no Internet access, they will at times see the NAS, although currently they do not. Occasionally they will get Internet access via wifi. All my other devices, smart phones and tablets are fine, via either 2.4ghz band or 5ghz band. No problems here.
On occasion attempting to access a webpage on wired devices I get a message that there has been a dns server error. Until 3 days ago everything worked fine since the purchase of the hub 5 4 months ago. I have so far tried:
1. Restarting the hub
2. Resetting the hub.
Neither have worked.
Any help appreciated.
Steve.

Hi, thanks for the post. I've just tried to follow the instructions you've provided and on both my windows 7 and 8.1 machines the only option offered is to manage wireless connections. Is this unique to Windows 7 and 8? I don't seem to have the option to manage wired connections?
I've lost wired links to my Sky box and other devices again. Wireless remains solid...
Spoiler (Highlight to read)

Home Hub 3.0 vs Home Hub 2.0 packet loss

So I upgraded the BT package that our family is on today, and with it came the Home Hub 3.0. Happy right? Better wireless, less connection problems etc... No.
For some reason, since upgrading, I get random moments of massive packet loss. Up to 50% packets are lost for periods of up to 5 minutes. I've tried resetting the router, tried turning it off for ten minutes etc but still get regular moments of packet loss.
My internet is not interleaved at the moment so that could be a problem, however before switching to the 3.0 i never had any packet loss with non-interleaved internet (on the 2.0 homehub).
Could anyone help me?!
Thanks
Solved!
Go to Solution.

ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 03:12:19
Downstream:
7.813 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
9.1 dB / 24.0 dB
Line attenuation (Down/Up):
35.5 dB / 19.5 dB
Output power (Down/Up):
19.9 dBm / 12.1 dBm
FEC Events (Down/Up):
0 / 202
CRC Events (Down/Up):
91236 / 426
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
619777 / 655
Error Seconds (Local/Remote):
2173 / 506
est1 comprises of Best Effort Test: -provides background information.
Download Speed
4095 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 4095 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8000 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4500 Kbps
I did a quiet line test and it sounded quiet.
Thanks for your answer, just hope someone can help me resolve it now

BT Home Hub 1.0

Hello. I currently have a BT Home Hub 1.0 and I'm considering updating it and buying the BT Home Hub 2.0 that is available in the BT shop. My question may well make people laugh but I just wanted to know if it is just a simple case of swapping them over and installing the 2.0 Home Hub? I have a laptop and use wireless if that makes any difference. Thanks.
Kisten

Yes, just change it over, do not install any software. You will have to enter the new wireless key on your laptop. The wireless network name will start with BTHomehub2.
Why do you want to change it? The Home Hub 1.0 is quite good, and many people prefer it.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Internet constantly dropping off Home Hub 3

Hi All
Hoping that someone can assist me as I am about to give up on BT and move to Virgin due to having unuseable Broadband.
I have had issues for some weeks now and spoke to BT who said there was an issue on the line and then arranged after a long wait of over a week for them to test the line, come out and then fix the issue. The home hub was dropping off and the orange light would come on . SInce they have fixed this issue the blue lights are on the home hub but i still have issue with internet constantly cutting out.
I am using Windows 8 and have my home hub near the TV.
Basically the itnernet keeps dropping out and when i look the Home Hub connection on windows 8 will show either no connection at all or limited connection. I then have to reset it or disconnect it and the sign in again and it works again but only for a few minutes. It can drop off every few minutes so is in effect totally unuseable.
Any suggestions as to what this may be.
ADSL settings below: -
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
8 days, 22:37:45
Downstream:
1,600 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
10.0 dB / 12.0 dB
Line attenuation (Down/Up):
63.0 dB / 31.5 dB
Output power (Down/Up):
16.3 dBm / 12.7 dBm
FEC Events (Down/Up):
249631 / 1235
CRC Events (Down/Up):
5743 / 523
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
15551 / 461
Error Seconds (Local/Remote):
0 / 0

further away the better but preferably 3 or 4m
as it is probably your wifi that is dropping and not your internet you can try downloading inssider3 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.
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Home hub dropping connection

New here so sorry if this is in the wrong place, or if I miss any information. I'll try to be as descriptive as possible.
I've had my bt infinity setup for around a month and a half. The home hub has been connected to an extention socket, and my computers are wired to the home hub.
This was working fine until two nights ago, when the home hub power light started flashing orange. There are no other lights showing on the home hub. The Internet was not working at all at this point, and my computer was saying that 'additional login information may be required'
When I open a browser I'm taken through the diagnostics, but it doesn't correspond exactly to the issue, as the broadband light is not also flashing on my home hub.
Last night I tried moving the home hub to the master socket. This appeared to work for a short time, but before long it was back to the exact same situation as the extention socket. The Internet works intermittently on the master socket.
According to bt there are no faults on the line. I have tried resetting the settings on my home hub also. I have tried calling bt but was on hold for quite a while to their technical team. Any help is much appreciated.

By using the test socket on the master socket, you should be removing ALL of the home wiring. This is to ensure your home wiring isn't the cause of your problems. Should the home wiring be the cause, then you would be charged for an engineer's visit, somewhere around £130 !!!
If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........

BT Home Hub 2/BT Infinity Home Hub Backup Files

Hi Guys, I have a Home Hub 2 with some specific DynDNS and port forwarding settings set up on it. I have just ordered Infinity and was wondering if the Home Hub 2 backup file is compatible with the new Infinity Hub? It would save me a lot of messing about adding all the settings back in again!
Cheers

Just ask the engineer, he has software on his laptop which will enable him to copy all setting from old hub to new infinity hub

Home Hub 3; Apple devices

Hi
I've been having some serious and unusual problems with the Home Hub 3 recently!
For some reason, web pages are loading VERY slowly. This includes the Home Hub's configuration pages as well as very simple web pages such as this forum. I can wait 60-90 seconds or longer just to load one page fully. However this is only affecting my MacBook and iPhones on my network - pages loaded from Windows laptops and other smartphones are fine! And, to make matters more confusing, once I open a stream (file download, speed test, video streaming) I have no problems whatsoever and see full Infinity speeds as expected. It's just getting to the page to begin with!
I have tried using both default DNS settings and OpenDNS settings on my devices and this has made no difference.
When I restart the Home Hub, things are fine for a few minutes but then this problem crops up again and only affects my Apple devices!
Any suggestions?
Solved!
Go to Solution.

Hi there,
I'm also a mac user and now use time capsule as my router AND wifi'd back up device - wonderful - easy peasy. But I did use the HH3 for 6 months before i moved - and did not experience any serious issues. It a basic device and did what it said on the tin. I actually found the wifi range perfectly adequate.
some stuff to check:
If you are wireless then check out your channel congestion (i use istumbler) : there's also apps on itunes store that you can put onto mission control. it tells you who esle is on the same channel as you...
The more neighbours around you who use the same channel as you, the more contention you'll have on wifi speed. Check it out as a possible drain on your speed. Perfect = 3or4 channels away from others as they overlap a bit.
also try using the 40Hz option (from within the settings part of the hub) - I don't really understand the details but i'm told it has better range.

WOL and ARP Tables in BT Home Hub 2

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