Won't accept disc...

Why won't my iMac accept a disc in the disc drive anymore (I've checked and there isn't anything else in there)? Also, is there an external drive that I could get and hook up via a USB cable that would do the same thing as the optical drive?

1.          Go into Spotlight from the top of your iMac on the menue bar.
2.          And search for "CDs & DVDs" (It's also in the System Preferences)
Click on it and a small CDs & DVDs window will pop up with options of what happens when you insert a disk into the drive
3.          By then, try inserting a disk in (while that window is open. This kinda wakes up your drive to accept the disk). It should accept it.
4. If nothing happens, then manually open the program that should be opening when you insert the disk or go to Finder (Eg. if it's an audio disk, then open iTunes)
5.          If opening the program still does not activate the drive to start spinning the disk, then close the programs and windows you opened, and repeat step 1-4 and the disk should be spinning and automatically opening the proper program.
Yes, you could get a USB external disk drive. (It's simply a device that reads CDs & DVDs except it's outside your computer and plugs into your computer through USB) I don't know what it's called but a simple Google search for keywords: external disk drive dvd rewritter superdrive
Apple sells one called SuperDrive. But I believe other brands sell the same device cheaper. It's just Apple's SuperDrive is really thin and looks tight. But you can get other good looking ones too.
Hope that helps!

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My disc drive won't accept discs as if there's a disc in it

Hello,
I am 99.9% sure there is no disc drive, yet my mac won't accept a disc. I went to Finder>Devices and sure enough, I don't see a disc icon. Is there something I'm doing wrong? Suggestions?

***I am 99.9% sure there is no disc IN MY disc drive, yet...***

My iMac won't accept discs of any kind

I don't know when this started but for the last couple months my iMac has stopped accepting discs. I used to watch movies and burn cds all the time and somehow it just stopped working. Any tips or help on what may be the problem would be greatly appreciated.

Is the disc inserting all the way, then ejecting? Or you can't insert a disc?
Does the superdrive show up in the system profiler?
You could set up another account profile and see if the drive works on that account. If so, then it's a software issue.
There might be something stuck in the drive? It's happened to me twice.
1) My son dropped a coin in my iMac, couldn't insert a disc. I took the drive out opened it up, the coin had dislodged a spring causing the drive to remain locked in the "disc inserted position"
2) A piece of label had come off in my iBook. The disc would load, spin then eject. Again found the label after I had taken the drive out and opened it.

CD/DVD drive won't accept discs?

I'm trying to play a DVD in my disc drive. I have an HP Pavilion slimline, model should not matter because it is just an issue with playing discs. It has the Vertical disc drive.
So I have the small DVDs that go in video cameras. There is clearly a small round circle that will accept them. I have played these types in computers with the horizontal drive. My issue is with this being a vertical drive and a smaller disc, it will not stay in the tray.
So should I not be bothering because it won't take these discs or is there some sort of adapter I need to make it stay?

Some drives have a lip or tab to help hold the smaller DVD's in place for the vertical operation. Apparently that one does not. The only solution that seems to be using an external DVD drives that lays horizontal.
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Mini won't accept discs

I have a mini with a superdrive. There was a CD in the drive and the drive ejected it. Since then it will not accept any discs. The discs don't go in the drive all the way. The usual function, in which the drive "grabs" the disc and pulls it in, is not working.
The disc that was rejected was not in use when it happened -- and it was a standard brand I had used many times that had been burned on a G5 so it shouldn't have been a problem.
I have tried a restart, but that did not solve the problem. Any advice?

Welcome to Apple Discussions Barry
I agree with X5-655. It is time to get it looked at. If you have an Apple Store near you, take it in for the Genius to look at. This sounds like something is misaligned. It's probably always been that way, but now is more so.
My mini has never been "fond" of the install DVD that came with it. Recently, I wanted to do an Erase & install of the original software & it would not mount this DVD. It also wouldn't burn a CD anymore. I took it to the Apple Store yesterday & it is now in waiting for a new combo drive.

Superdrive won't accept discs, superdrive won't accept discs

last week i bought a usb superdrive for my new imac, and today after ejecting a disc it won't take a disc at all , makes no sounds nothing , plugged it into a diiferent computer and it ejected the disc i was trying to put in, but wouldn't let me insert one. i've checked that the computer is saying that there is a superdrive connected, but it comes up pale grey instead of black, and says no media present even though trying to insert disc.

A PRAM reset will not erase your HD. Because your machine is so new you should be callling AppleCare. You have 90 days of free AppleCare telephone support. If you havne't already I'd STRONGLY recommend you buy AppleCare. This will extend the warrranty to 3 years and also give you 3years of phone support. It is also transferable if you have time remaining and buy another iMac. If you don't know how to contact Apple directly please click
http://support.apple.com/kb/HE57?viewlocale=en_US&locale=en_US

PB Super drive won't accept discs

Thanks to anyone who reads this.
My PB's superdrive will take the disc into the drive, sounds like it is trying to mount it on the hard drive, then ejects it. I tried running disk utility (for grins), ran MacJanitor, I even tried the "sleep the PB and knock on the back of the SD" trick twice - no avail.
Is a trip to the Genius Bar in my future? And yes, it is out of warranty. I recently shelled out almost $400 to have the logic board replaced...time for a new mac?
Thanks in advance...

My 2.5 year old PB 15" 1.5GHz has a Matshita DVD-R UJ-825 which has started to reject dvds, audio cds etc. I thought it may need cleaning to used the dvd cd cleaner which eventually it accepted after several tries. Doesn't like the dvd although sometimes it starts to accept it then the idvd software opens then crashes. I managed to take some word doc files from a data cd but it was thinking about it for a while.
I have carried out the previous advice:
reset PMU
made sure all the discs were clean
let the machine cool as I thought the problem was because it was getting hot.
I live in Spain at the moment, bought the laptop in the UK. So we don't have any Apple shops for further advice etc.
Not sure what else to do?
Any advice gratefully received.
Antanya

IDVD won't accept disc.

Every time I go to burn a DVD from iDVD, it'll pop open the disc drive, and ask me to insert a blank DVD. So, I insert a 4.7 gig, 120 minute video Memorex DVD-R. But, the message "Waiting for device to become ready" will appear, and then it'll pop the DVD-R out. I've tried several blank DVDs, and nothing.
Has this ever happened to anyone else? Any idea what I need to do?

Im having the same problem but with fuji film DVD+R. and in the log i get this message
Applications/iDVD.app/Contents/MacOS/iDVD: The function CGSGetIntegerForCStringKey is obsolete and will be removed in a Tiger update. Unfortunately, this app, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
now anyone want to tell me what the **** this means?

My CD drive won't accept discs anymore.

What might be wrong with it and how can I fix it? I'm not covered by AppleCare and what I need to use the drive for is time-sensitive. Please help!

ktmullaney,
if cleaning your SuperDrive’s lens does not help, and you are under a time crunch, then I’d recommend purchasing an external DVD drive to allow you to meet your deadline — a full investigation of your SuperDrive can wait until you have time enough to do it properly.

I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

As you have discovered... you cannot use the install discs from another Mac...
Re the iMac running OS X 10 5 8... and for your New Mac...
See Here for keeping your Mac Happy...
http://support.apple.com/kb/HT1147
http://www.thexlab.com/faqs/maintainingmacosx.html
http://www.thexlab.com/faqs/performance.html

I had final cut express 4 already installed on my new macbook but can't open it because it is asking for my serial number which is on the disc. I've put it in with and without dashes and dots and it won't accept it. What do I do?

I had final cut express 4 already installed on my new macbook pro at the shop but I'm trying to open it up and it wants my serial number. I've typed in the number on the disc labelled 'product serial number' but it won't accept it. The number has lots of dots and dashes in it and I've tried typing these as well, but to no avail. What can I do?

You do need the dashes.
Also double check that O & 0, I & 1 are not being confused.
The serial no. pretty much follows a three numbers then three letters approach.
Al

IMac won't accept blu-ray discs

My iMac won't accept a blu-ray disc when I insert it - the iMac spits it back out after about 10 to 15 seconds. I then tried a normal DVD and the iMac accepted it and started playing it almost immediately. Is it not possible to play blu-ray discs on an iMac or Powerbook? Are there any fixes?

Hi guys,
I in the same situation as Seattle Oz, in that I am thinking of buying an iMac and would like to use it to produce high-definition videos. I currently use a Sony VAIO VGN -- A R21S which has a Blu-ray disk drive. I am told that with the use of Roxio Toast, I can burn to a Blu-ray disc but cannot play it. I find it pretty incredible that a product that is renowned for video editing and allows you to produce a Blu-ray disc doesn't actually have the facility to play it! However that being the case, what does anyone else do, to produce HD quality videos and how do they export them, if not by Blu-ray disc. I would also like to know what format the output is in, when it is burned onto the Blu-ray disc.

What a nightmare, Serial Number is not being accepted. try the numbers on the discs, Yes I legally bought and own it, and it won't accept it.

Final Cut Studio, I just got a new imac and transfered contents from prior computer. And Final Cut Studio opens to the licesning window, and it won't accept the SN. It was workign on prior computer fine. But it will not accept the upgrade, or orginal SN. What is a person to do? How can a consumer use the software that is blocked that they legally paid for because it is not recogining the SN, yes it's spelled correctly and it's not a zero versus an "0".

Thanks, but the conditions on that page are very unrealstic. The Customer as to find a reciept from 3 years ago? With Purchase Date and invoice, heck have you been to apple store, oh we can just email the receipt to you. Well how do you search that years later, Not an option! So that doesn't work.
Apple Store onlne, Does not list software past 18months on their website. How inconvenient. So that option is null too. I did register it so I will try and call the Apple Sales Support tomorrow, as they are not open currently. A lot of work to get a product to work that is legally purchased. This is why piracy so attractive. Because when You play by the rules and buy software and many many hoops to jump through. We shall see but I am sure the phone number will ask, "oh did you buy some apple support for this?" well we can't help you unless you pay.
The solution is to have the software be able to be installed with valid software, and/or have an online access that shows your SN, and allows you to cancel or regenerate a code.
Thanks,
Jason

I recently bought a 2008 mac pro which came with leopard 10.5. I can't load any new programs because it calls for a password, but it won't accept it. I bought new snow leopard 10.6.3 but I can't load it for the same reason. How can I completely reboot.

Help. I recently bought a 2008 Mac Pro from Mac of all Trades. It came with Leopard 10.5 installed. When I set initially started the computer, I followed the instructions on the screen. I was asked to set up a password which I did. Since I'm very forgetful and not too tech savy, I wrote it down as I typed it in. I first went to install Office Mac 2011 but when it asks for a password, it won't accept the one I set up. I was told that if I bought the new Snow Leopard 10.6.3 and installed it, that it would reset everything. Well, it won't allow me to load it without the password. I am new to Apple - this is my first. I have always been able to "reboot" a computer with discs but I'm not sure how to do this one. Is there a way to do it without the password and reset everything? Could somone please email me
Thank You. David Moore
<Email Edited by Host>

If you don't have original install disks for your Mac, you can order replacements disks directly from Apple at a nominal cost. The original install DVDs are required to reset the password.
If you have no data on your drive that you want to keep, you can boot up from the OSX Snow Leopard disk and install OSX SL.
Insert the Snow Leopard DVD and hold the C key during startup. The Mac should boot from the CD/DVD drive into the installer.
Follow the prompts, erase the disk and install OSX Snow Leopard.

DVD drive won't accept disks since Snow Leopard upgrade

I just upgraded my Macbook to Snow Leopard, and now I can't insert disks into my optical drive. It just won't accept them. Help!
Thanks in advance!

Try this:
Repairing the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
No guarantee this will work but it's a start.

Won't accept disc...

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