Won't add artwork

I posted earlier that the artwork button was dimmed. Now I find that even if it is not dimmed I cannot add artwork to some albums. I imported a CD I had bought, and it did not import the artwork.
I have spend hours adding artwork and I had artwork for every tune and album, but now some of it is gone and can't be readded. What is wrong?
Roy

I assume adding artwork is a tag-affecting change - but I can't
add on this track - it just reverts to the black image.
I take it the tags themselves are hidden. I see no direct
editing options for them although I read than they can be
set to different types - and there are utilities available to
clean, fix, re-set, etc.
Ok, now I see your edit - this isn't an mp3, it's .aiff.
Message was edited by: Tom Meade1

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Some songs won't add artwork so I need ID3 Tags but ID3 isn't in popup menu

When I Get Info on a track I get this menu but
there's nothing for Change ID3 tags. Should
there be or am I in the wrong place?

I assume adding artwork is a tag-affecting change - but I can't
add on this track - it just reverts to the black image.
I take it the tags themselves are hidden. I see no direct
editing options for them although I read than they can be
set to different types - and there are utilities available to
clean, fix, re-set, etc.
Ok, now I see your edit - this isn't an mp3, it's .aiff.
Message was edited by: Tom Meade1

Help! Trying to add artwork to my imported dvds but it's not working!

Hi there,
I have been steadily transferring my dvds to itunes for the last few weeks, and have not had a problem adding artwork until now. I always sort them into genre and add the artwork at the same time, but for some reason when I click okay it moves the movie to the right section but no artwork appears, and when I go to add it again the artwork button is disabled- it's there, but I can't click it. I don't know how else to add artwork to it so if anyone has any ideas that would be appreciated!
Many thanks!

I am not sure I can help with the automatic artwork download as I haven't seen that problem before. The automatic download it is an imperfect system. It does make mistakes, particularly on older movies and CD's. The other way to get artwork is manually adding a picture to the info section for each movie.
1) Use a search engine to find a desireable picture of appropriate size. Usually typing in the movie/album name is enough to give you many proper choices.
2) Copy the picture from it's source.
3) Within iTunes, right-click on the movie/album with the missing artwork and select GET INFO.
4) The farthest right tab is labeled "artwork". Select it. Then paste your found picture into the box. Click OK.
Obviously this takes a little work, it is the only way aorund improper artwork and may serve as a temporary work-around for you.
*iTunes may think is has already downloaded the artwork, and thus won't let you do it again. Check the "artwork" tab under GET INFO to see if there is a picture there. Also check to see if the "clear albumn artwork" choice is available (right-click on movie). You could clear and try again.

Can't add artwork to new movies

Until last weekend, I could add artwork and pictures to movie files I was importing to iTunes. Now I can't. I add the artwork in the usual way, and it immediately reverts to showing the thumbnail of the video, and when I check for artwork under 'Get File Info', there's none there.
Sometimes, this can be rectified by playing the movie in iTunes (or at least skipping to the last 10 seconds, then letting it play out), and sometimes not. I haven't changed the configuration of my computer in the last two weeks.
I'm using a Macbook, OSX 10.5.8 and iTunes 9.1.1.
I can't be the only one having this problem.....

Some video file formats don't take embedded artwork, and iTunes won't attempt to update a file if it can't get write access to it. Read-only flags, security permissions or even Explorer trying to create a preview image might prevent access.
The artwork cache is divided into two sections, one for art downloaded directly from the iTunes store and not embedded in tags, the other holds a cached copy of anything embedded. Neither has any practical limit other than the capacity of the drive.
It might be worth downloading the latest build (10.2.2.14) directly from http://www.apple.com/itunes/download/ as the software update tools won't find it. It might not make a difference, but it can't hurt to try.
tt2

Can't modify or change song information or add artwork.

I have been having trouble with iTunes since updating to the latest version. I keep my music on an external drive due to the library size. I had to create a separate iTunes folder and music folder to keep on the external drive. I also had to manually delete thousands of duplicates that were in those folders. Now, when I import songs from a dvd, I can't change the song information or add artwork (not modifiable), but I could before doing the above changes. Can anyone help?

Did you ever find an answer?
I am having the same issues. All of a sudden I can not make changes to file names/artwork on music/movies stored on my external usb drive.
Copying a file, that won't let me make changes to it, to the desktop and comparing permissions shows the exact same permissions.
Files stored on the internal HD have no issues with making changes.
Like I said, this all of a sudden started happening. This is happening even on my home movies that I digitized and backed-up on the external usb drive. I used to be able to make changes, add artwork, etc right up until sometime in late AUG or early SEPT. Now I am left with some files with artwork and a lot without.

Can't Set Poster Frame - or - Add Artwork on 3 MP4 Movies

Hi all,
Itunes 7.2 with a DVD library of MP4 files specifically ripped for Apple TV.
Out of 47 movies, three will not allow me to add artwork. In fact, If I attempt to add artwork, the movie file becomes corrupted with only a white screen showing for the entire movie. Once I replace the move (I have backups) all is fine.
If I attempt to set poster frame - nothing happens at all.
Two Piglet Movies and Peter Pan.
All other, including many other kids movies are perfect.
Big bug here?
Thanks,
Stu

Same exact thing happens for me. Once the screen and thumbnail go white there is no fixing it iTunes 7.2 and 7.3 and 7.3.1 no difference for me. Some movies I can some I can't.
I am Using HandBrake to rip with Buit in settings for Apple TV to rip DVD'S
Sometimes it won't go white but won't change either the artwork from the original rip just stayes and nothing changes or sometimes iTunes just freezes and doesn't respond. I then have to force quit iTunes just for it to not remember any changes that I made that did work...

How to add artwork to multiple tracks

I am having trouble adding artwork to multiple tracks of the same album. I highlight all tracks so the info comes up for the entire album. When I drag the artwork into the box it bounces back onto the desktop and won't add like it used to. I can go through and add art to individual tracks, but that is a very slow process. I am sure I am just missing something.

Instead of dragging artwork into box, double click on box. This opens a window where you can find and select the artwork.

Can't add artwork

I have some videos (m4v) that I can see in the cover flow pane. They show without artwork. When I try to add it (thru the drag window) it won't accept it. This does not happen with music, where most of the artwork is easily pasted and appears in the cover flow right away....any hints?

Hi, i have got the same problem...i got the new version of itunes and i was adding artwork to my albums and it worked for the first 5 albums but then itunes stopped saving the artwork to any other songs....i made sure none of the songs were read only, which they were not.....i can put the artwork on the song but it does not save it, if i click off the song it disappears...and if i add artwork to a group of songs if never shows up, like nothing ever happened....i have uninstalled and reinstalled and its the same....any help would be great..thanks

Why won't album artwork appear on I pod Classic?

Why won't album artwork appear on I Pod Classic?

I have had this problem since iOS4 and I recently (mostly) resolved it in iOS6.
1. First make sure you do not 'Sign In' into iTunes store.
2. I used playlists to resolve the issue. Create a playlist with one song, preferably one that does not have any album art.
3. Create another playlist with all the songs you want to add.
4. With your iTouch/iPhone attached open iTunes. Go to Device->Music. Under Sync Music:choose "Selected playlists,albums and genres". Choose the one song playlist from those shown. Click on the Sync(Apply) button. This will delete all of the songs.
5. Once the deletion is complete choose the playlist with all the songs. Click on the Apply(Sync)button. This will install all the songs again and with album artwork.
6. Once all the songs have been installed click on all the playlists that you want to add (no new songs) and click on the Sync(Apply) button again.
You should now have your songs with album artwork and playlists installed. Hope this helps. The song in the one song playlist won't have any artwork even if it is included. There were some albums whose artwork were not installed. I had a 95% success rate. As I said, it mostly solves the problem for me.

My iPhone's number won't add itself to iMessage or FaceTime!

My new phone number is greyed out and not available to be selected for iMessage or FaceTime. I've changed my iMessage/FaceTime phone number in the past without any issue, but now this new one won't add! I've tried logging out of ALL devices and logging back in, but it didn't help. No matter what I do, I can't select my telephone number to be active for iMessage/FaceTime!
Here's some background:
First phone number on an iPhone 3GS with AT&T: Phone number worked fine on iMessage!
Took my iPhone 3GS (unlocked) to Straight Talk Wireless (a Tracfone prepaid service branded for Wal-Mart) with a NEW number: Phone number worked fine on iMessage!
Upgraded to iPhone 5 (locked to T-Mobile) on Straight Talk Wireless (with T-Mobile-compatible SIM) with the SAME Straight Talk Wireless phone number: Phone number worked fine on iMessage! This newer iPhone also introduced FaceTime and my number worked fine on that too!
Took the same iPhone 5 to Brightspot Wireless (a T-Mobile prepaid service branded for Target Stores) and got a NEW phone number: This new number will NOT add to iMessage or FaceTime no matter what I do! It stays grayed out and cannot be selected!
I have other Apple devices that also use iMessage and/or FaceTime:
iMac on OS X Yosemite Beta with both iMessage & FaceTime
iPhone 4S on iOS 8.0.2 used only as a glorified iPod Touch (kept on Airplane Mode with WiFi only -- it has an inactive dummy SIM so it would activate in iTunes and operate normally) with both iMessage & FaceTime
iPhone 3GS on iOS 6.1.3 (the same as used before with Straight Talk Wireless) now only used as a glorified iPod Touch (kept on Airplane Mode with WiFi only -- this one still has its most recent Straight Talk Wireless SIM in it so it would activate after its restore in iTunes and operate normally) with iMessage only (no FaceTime)
In case it matters, the iPhone 5 in question (with the phone number that won't add) is on iOS 7.1.2.
People have my new number but it's not going to all my devices when another iDevice sends me an iMessage and it's really frustrating for this to not work properly! My only thought is that my iPhone 5's custom APN settings keep erasing themselves after a restart or a loss in signal, causing me to have no MMS or data (except WiFi) until I type the settings back in. I can see why this might make me temporarily disconnected from Apple's servers, but I don't see why it won't add the phone number in the first place! Please help!

I have the same issue... tried logging out of iMessages and FaceTime on all devices, reset network settings, start again from the iPhone which number i want to connect etc., but to no avail. It keeps being greyed out and I'm unable to select it no matter what...
O, and whats more frustrating, people are sending me iMessages to the number in question (like when they use the phone number and not the email address), the iMessage goes through from their side, but I never get it on any of my devices! Many people have asked me why I'm not responding to their messages and I have no idea they even sent me!

Podcast Problem - how can i add artwork to apple blog rss link

hi,
i create a wiki blog page on our mac server, on the blog page i add video for podcasting and i enable podcast service on wiki settings. Then i take rss link from safari and i subscribe to itunes but when itunes check my link, there isnt artwork and i cant change the rss link code cause of the link generated automaticly from java. What can i do for this problem or how can i add artwork to apple blog servers rss link ?
Thank you

Bonjour,
The rules are simple: one entry = one page
if an article needs several pages, start this article on blog entry then continue with a page made with welcome page template or blank page template.
you can change the link of the buttons "next" and "previous" to visit the pages you choose.
(select the link > inspector > Link > hyperlink > check enable as a hyperlink > choose "one of my pages" ).
Don't include these other pages in navigation menu.
(inspector > Page > Page > uncheck "include page in navigation menu").

Can't add artwork to iTunes...

I have been adding art work gradually to my iTunes for the songs I ripped from my CDs. I was doing just fine by highlighting the entire album, right clicking, hitting "Get Info", and just adding the art work. But just recently it has decided that enough is enough, and will not add any more. In the art work box where a plus used to show up when you drag a picture over, now a circle with a slash through it appears. And I have tried this with all sorts of bands so I know it has nothing to do with a certain one. Plus the fact that I don't have any .WAV files on iTunes, so I have no idea what it could be.

Hi, i have got the same problem...i got the new version of itunes and i was adding artwork to my albums and it worked for the first 5 albums but then itunes stopped saving the artwork to any other songs....i made sure none of the songs were read only, which they were not.....i can put the artwork on the song but it does not save it, if i click off the song it disappears...and if i add artwork to a group of songs if never shows up, like nothing ever happened....i have uninstalled and reinstalled and its the same....any help would be great..thanks

Can't add artwork to itunes movies

Hi,
I am using Video Converter Ultimate to load my dvd collection in iTunes movies. The converter output is .m4v file. When I add artwork to the "Artwork" tab of the Get Info box It will add but then I get a spinning colored ball and I must force quit iTunes. When I reopen the move in iTunes the movie will not play. The move is there but when playing the movie it is black (no video will play). Any suggestions?
Thank you
VPH

The Movies are M2V formated, and have AC3 Audio (Have an AC3 Plugin' and Have Apples MPEG 2 component). So please can anyone help me get Artwork to my Movie in iTunes?
Sorry to say, it is not possible in this case. The ability to add/contain graphic "artwork" in iTunes is a property of the file container here. M4V and MP4 containers, for instance, can contain one such independent graphic. On the other hand, an MOV (assume you saved your M2V/AC3 data as an MOV) file cannot. On the other hand, your MOV file can have a "poster frame." If you are not a "purist," you can get around this problem by simply adding/drag 'n dropping your graphic to an appropriate point in your MOV file (I would recommend the end of the file), setting it as your "poster frame," and saving the file. In iTunes, this "poster frame" will now show up in your "artwork" display locations. (PS -- this is on a separate track as you attempted to do. In QT Pro, pre-position playhead to end of file and add JPEG track last so its layer is above main movie layer.)

ITunes crashed during "Get Info" now the movie won't add to the library

Hi all,
I've been using iTunes with my Apple TV for over a year now, and this is the first time this has happened, and I'm at a loss on what to do to remedy it.
I added a number of movies to my iTunes (as i have done a number of times before), and selected them all, and clicked on Get Info, to move them from "Home Movies" to "Films", nothing new there, but this time when i clicked ok this time, for whatever reason iTunes stopped responding, and came up with the usual error of "iTunes has stopped responding....", so after I get returned to my desktop I went back in to iTunes and the movies i'd added weren't in "Home Movies" so i figured, "oh well, it must have completed it anyway, and then crashed", so i went and checked my movie list, and they aren't there either.
I figured that it just hadn't saved the fact i'd imported them, and went to add them again, but it just won't add them... i've tried adding them as multiple files, and adding them as individuals, but still to no avail.
Can anyone shed any light, or point me in the right direction for correcting this issue?
Thanks in advance for reading, and any help anyone can offer.

Hi beau_nidle,
Thanks for visiting Apple Support Communities.
If iTunes quit unexpectedly while saving changes, and now will not import the movies again, I'd suggest rebuilding your iTunes library. See this article for help with this troubleshooting step:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
All the best,
Jeremy

I would like to use my deactiveted iPhone 3G for apps and music. How do I add music? When I synch with iTunes it won't add the selected playlists.

I would like to use my deactiveted iPhone 3G for apps and music. How do I add music? When I synch with iTunes it won't add the selected playlists.

See if this link offers any insight,
Use iPhone as an iPod
http://support.apple.com/kb/HT3406

Won't add artwork

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