Won't allow log in

Hello, I work at a K-8 school and each teacher has a MacBook Pro. One of my teachers cannot log into her Mac. She can log onto other computers in the school, and others can log into hers. Any advice?

Hi. I have a 160gb HD with 22.72 GB free. The imac is set on file vault and since it has been acting up it hasn't been performing the operation where it frees up file vault space before the computer shuts down (hope that makes sense). it should've done this since I deleted about 20 gb of movies and about 5,000 emails from mail.
I do run file back-ups every day. 1 to my .mac account and then another fuller back-up to a 320 gb external HD. Both of these 2 back-ups I do using Backup 3.1.1. I have also copied my complete home folder to a separate partition of the external HD.
If I do a complete re-install of the operating system can I just copy the copy of my home folder back onto my imac to restore all my files and preferences back to normal?
Thanks.

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Mac won't allow log in, shut down, restart or sleep

This morning I started my Mac but it wouldn't allow me to log in, shut down, sleep, restart or anything else. I phoned for help and was told to shut down by holding the button on the back. Then unplug Mac from the power source and leave for a couple of minutes. Reconnect plug into socket and re-start using the button on back. This fixed it! Apparently, static power can remain in the system sometimes, causing this kind of problem. You need to disconnect from the power source and wait to allow all the static to drain from system, before re-connecting. Hope this helps.

As a followup, upon the advice from someone else I created another user account (non admin) and logged in as that user. From that account I could successfully power down.
I'm still convinced the issue is related to Software Update as examining the logs showed none of the Software Update related entries as above:
04/05/2011 09:56:40          com.apple.WindowServer[760]          Wed May 4 09:56:40 macpro.local WindowServer[760] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
04/05/2011 09:56:44          com.apple.coreservicesd[87]          ThrottleProcessIO: throttling disk i/o
04/05/2011 09:56:50          com.apple.loginwindow[759]          2011-05-04 09:56:50.297 migCacheCleanup[781:903] Flushing Cache Locations...
04/05/2011 09:57:12          com.apple.WindowServer[840]          Wed May 4 09:57:12 macpro.local WindowServer[840] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.

I bought a second hand MacBook Air and it won't allow me to install updates as up pops the previous owners log in details. How do I go about amending this?

I bought a second hand MacBook Air and it won't allow me to install updates as up pops the previous owners log in details. How do I go about amending this?

The seller was remiss in not properly preparing the Mac for sale. That task has now fallen to you. You will encounter continual problems until you perform the following. Ignore references to DVD since the MacBook Air has none.
If you are unable to do that contact the seller and request instructions, or arrange for its return and a refund of your costs.
Refer to What to do before selling or giving away your Mac
If you enabled FileVault, disable it in System Preferences > Security & Privacy.
"Deauthorize" your iTunes account. Same for Audible if you have one.
System Preferences > iCloud > de-select "Back to My Mac" and "Find my Mac".
Sign out of iCloud. Select "Delete from Mac" when it appears.
Next: Remove all your personal information by completely erasing the Mac's internal storage.
If your Mac shipped with a grey System Install DVD, start your Mac with that disc inserted in the optical drive while holding the c key to boot from it instead of its internal volume, which should be erased before selling it.
If your Mac did not ship with discs, boot OS X Internet Recovery:
using three fingers press and hold the following keys: ⌘(command), option, and R.
With a fourth finger press the power button to turn on the Mac.
Keep the other three fingers where they are until you see the "spinning globe" icon.
This method forces the Mac to download its originally installed OS from Apple's servers, which will not require an Apple ID to install.
Remove any Open Firmware password if you created one: select Firmware Password Utility from the Utilities menu and remove it.
Select Disk Utility from the Utilities menu.
Remove any partitions you may have created.
Select the Mac's hard disk icon, then select the "Erase" tab.
Select the "Security Options" button and erase the disk.
The more "securely" you erase the disk, the longer it will take.
The fastest method is sufficient since all but the most expensive techniques and equipment will be able to recover securely erased data.
When it finishes, quit Disk Utility.
Select Install Mac OS X from the Utilities menu.
An Apple ID will not be required. If a prompt for an Apple ID appears, return to Step 5.
Do not create any user accounts.
When it finishes, shut down the computer.
If you want to install the bundled apps that were included with your Mac, restart by using your Applications DVD if one was included, and install the bundled apps. Apps bundled with newer Macs that shipped without discs cannot be transferred. Its new owner must purchase them from the Mac App Store using his or her own Apple ID.
If the Mac is being sold to someone outside the family consider the following additional information:
System Install DVDs that came with your Mac should remain with it forever, and must be included with the sale.
Consider including your AppleCare certificate if you bought it, printed documentation, even the box if you still have it. AppleCare stays with the equipment and is transferable.
Execute a bill of sale showing the Mac's serial number.
Once no longer in your possession, remove the Mac from your devices in My Support Profile.

Firefox keeps remembering a website and won't allow me to log out and will not return to login page. been to cookies, saved passord options, nothing helps

firefox keeps remembering a website and won't allow me to log out and will not return to login page. been to cookies, saved password options, says no password is saved but it is. nothing helps

It might be that you are logged in with HTTP authentication (either basic or digest). This authentication is arranged by the browser, so you would have seen a pop-up dialog asking for a user name and password while logging in. It seems that these are cached by the browser and it requires you to restart the browser to log out...
http://en.wikipedia.org/wiki/Basic_access_authentication
http://www.tolaris.com/2009/09/08/logging-out-of-http-auth-with-firefox/
Because I found that having to restart the browser quite annoying I stumbled on this question and also on the HTTP Logout add-on that allows you to log out without restarting your browser. Not many sites use HTTP Authentication, but you might give it a try.
https://addons.mozilla.org/en-US/firefox/addon/http-logout/

Trying to setup my new ATV and it won't set date and time, and won't allow me to log in with my apple ID.

Trying to setup my new ATV and it won't set date and time, and won't allow me to log in with my apple ID to homeshare OR to test te network, which I know is correct since I changed it. I live in an apartment complex and the router is in my roommates room. ANY suggestions? I'm at the point where I may return this because it has been nothing but a hassle. I'm very annoyed and just want the product that I paid for to actually work.
The ABOUT section says Network Time: Skipped (reachable) and Activation: Failed (skipped)
I'm also using my MacBook Pro as the homesharing with iTunes up to date.

I had a similar issue wuth my new Apple TV. If you (or your roommate) are able to change the router firewall settings, do that first. I don't know the ports that you need, except that 123 is one of them (to set the time). Then restart the Apple TV. See if that will get you through the activation process. I actually ended up restoring mine to factory settings, but I'm not sure if that step was really necessary.
I understand your frustration, though. Getting the Apple TV to work was such a pain -- it almost feels like it is not really an Apple product.

How do I verify my apple account when it won't allow me to log into my aol account in order to confirm it??

How do I verify my apple account when it won't allow me to log into my aol account in order to confirm it??

It's my grand moms iPad that she just got ... A lady came and set up her Apple ID and left the password on a piece of paper ... She wanted me to download some games for her so I tried and it told me to confirm my Apple ID account first and that a verification email has been sent to the account ... So I went to aol and used the Apple ID email and password thinking that's the right account and it won't log me in what do I do?

HT5569 My mini won't allow me to log into FaceTime and I messaging it says connect to the internet but everything else that requires internet works

My mini won't allow me to log into FaceTime and I messaging it says connect to the internet but everything else that requires internet works.. I've reconnected to the internet, reset the iPad and I've changed the password to see if any of these things would help.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

App store keeps asking for old owner's password when I try to download updates, even though I am logged into my Apple account. It won't allow me to change ID to mine.

I bought a used iMac recently, and sometimes the app store asks for the user password of the previous owner (and displays former owner's ID). It won't allow me to change ID to mine, even though I am signed into store with my own account (and this is shown in dropdown menu). How can I make the store recognize my ID for downloads?

It is showing updates because your machine is tied to the original purchase and will remain so until you wipe the drive.
As you purchased it used and the seller obviously did not do what he was supposed to do and that is erase the hard drive and reinstall the original system, you will run in to far more difficult problems when you need to reinstall for whatever reason. The new licensing requirements are that any mac is sold with the original OS - any OS or app obtained at the app store is NOT transferable and the buyer needs to purchase their own license. That means you will not be able to reinstall the OS.
At some point, you will need to try to get either the original install disks (from the seller or Apple) and wipe your drive and reinstall. Then you can download your own licensed copy of Mavericks and any apps you want.

I have a Macbook Pro. iMessage has stopped working. I have provided my apple id and password several times and it won't allow me to log in. Thanks

Can anyone tell me why iMessage on my macbook pro stopped working and why it won't allow me to sign in. The apple id and password are definitely correct.

What happens when you try to sign in?

My iPad has a different Apple ID than the Apple ID on my computer. The iPad Apple ID has an email address that I no longer use. If I try to add the email address that I now use (and which is my Apple ID on the computer), it won't allow me to add it.

My iPad has a different Apple ID than the Apple ID on my computer. The iPad Apple ID has an email address that I no longer use. If (while on the iPad) I go to My Apple ID and try to change or add the email address that I now use (and which already is my Apple ID on the computer), it won't allow me to add it. It says : "Email address is already verified for another Apple ID" I haven't really been aware of this as a problem until I tried (for the first time) to sync my iPad to the computer and became aware that certain things wouldn't transfer. What is the solution to this?

What are you having problems with ?
This post was about having updated the primary email address on an iTunes account via a computer - if you do that you might need to log out of the account on an iPad by tapping on the id in Settings > iTunes & App Store and then log back in with the updated version of the account for that email address change to be recognised on your iPad. If you don't log out and back in then an iPad (or iPhone or iPod Touch) might continue to show the old version of the iTunes account id.

HT201240 This process does not appear to work for me. I'm running 10.8.3. I created a new user for a guest staying with me. They have gone now and I am attempting to either change the password or delete the user. It won't allow me to choose the user I

This process does not appear to work for me. I'm running 10.8.3. I created a new user for a guest staying with me. They have gone now and I am attempting to either change the password or delete the user. It won't allow me to choose the user I created. I am logged in as myself and it states that I am an "Admin". The user I'm attempting to change is listed as a "standard" user and there is a white checkmark inside an orange circular background on the user pic in the list of users.
Can someone help me? I am having a hard time believing that OSx will allow me to create users and allow them use of my computer and it's drives, yet it will not allow me to change the password so I can monitor what they might have been doing while logged on? What if this were my child? This guest left under sketchy circumstances, and I'd really like to be able to ensure they were not using my computer to do illegal things or to have illegal communications.
Any help would be appreciated. (It's odd that it was so simple to "create" a user and set a password for them.......but it's complicated or a little known process to reverse.
Thanks.

Here are two screen shots to show you what I am seeing. The first screen shot shows it allowing me to select (highlighted in blue) my admin user (which is what I am locced in as). The second screen shot shows it allowing me to select the "Guest" user (highlighted in blue). However when I click on the user "Orion" nothing happens. It will not change to highlight that user.

Time capsule won`t allow multiple devices to connect to the internet

I`ve got a 2TB time capsule that worked fine.
I moved to this condo where the is already a wired internet service available to each apartment. The access is made through a login and password whenever You open you browser, if connected directly on the WAN cable. No multiple logs are allowed.
When I used my Time Capsule to create a wi-fi network and serve as a router I could access the internet on my MacBook over the wi-fi just created. No problem at all. But whenever I try to log other devices (iphone, apple tv) it asks for my ap login and password, and of course it states that there`s already an active connection to that user and won`t grant me access.
I`ve then borrowed a tp-lynk router from a friend of mine, created a wi-fi network (without the time capsule on it), it asked for the log in and all but then everything worked fine and I could use all my devices through this network.
Back to the time capsule, I`ve tried different settings. First one was bridge mode, but it didn`t work. Tried DHCP & NAT but had the double NAT issue.
Also I`ve tried this solution https://www.autoitconsulting.com/site/networking/configuring-an-airport-extreme- for-nat-only-mode/
but it would`t work either.
My guess is that somehow Time Capsule is attributing different IP addresses to each device that enters the Wi-Fi network, and that`s the reason I can`t access the net, since the service provider won`t allow more than one connection. On the other hand TP-Lynk was able to connect to the internet service through one IP address and then connect to other devices.
Any idea on how to solve this issue?

Tried DHCP & NAT but had the double NAT issue.
If you got the TC working and had double NAT .. sorry but the TP-Link is exactly the same.. you cannot distribute a single IP without double NAT.. the TC tells you it is a problem.. the TP-Link doesn't.. otherwise there is no difference.
But it is important the double NAT is setup right.. ie you must use different ranges.. please tell us the IP you get from a directly connected computer..
If it is 10.x.x.x then you should move the TC to 192.168. rather than default IP of 10.0.1.1 .. the TP-Link already will use 192.168.x.x. which might also explain why it works better.

I have two apple id's because my hotmail account is no longer active. How can I delete the old one and use or update the new one? Every time I try it won't allow me and now my iPad thinks there are two accounts and they are arguing with each other. Help!

I have two apple id's because my hotmail account is no longer active. How can I delete the old one and use or update the new one? Every time I try it won't allow me and now my iPad thinks there are two accounts and they are arguing with each other. Help!

You can't merge accounts or copy content to a different account, so anything that you bought or downloaded via the old account is tied to that account - so any updates that those apps get you will only be able to download via that account. You can change which account is logged in on the iPad via Settings > Store

New itunes is destroying my life. It won't allow me to search. As soon as I type a single key in the search field. It freezes, then crashes. WHY??????

It won't allow me to search. As soon as I type a single key in the search field. It freezes, then crashes. WHY??????

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

IMac won't allow me to login after few hours

Hi everyone...
My iMac won't allow me to login after few hours. Actually I had a limited broadband connection which is free from 2AM to 8AM. So I have scheduled some downloads to start at 2AM and end at 8AM. Before going to bed, I just put on the screen saver. When I wake early in the morning and move my mouse.. blank screen turns on and colorful spinning wheel appears, but log-in window doesn't appear. This has happened thrice till now. Day before yesterday it was fine. But yesterday and today I got the same problem. Previously also it was working fine. I can't figure out why it is behaving like this...
Initially, in Power save options, I scheduled iMac to wake up at 2AM and sleep at 8AM and then used to put iMac to sleep before going to bed. It was working fine and did the same thing for more than a month. Now I have removed wakeup & sleep scheduled options from Power save options.
Following are the settings/options selected:
1. In energy save options, I have selected the option not to put iMac to sleep when it is inactive for certain time.
2. Put hard-disks to sleep whenever possible is checked.
3. I have scheduled the downloads in Azureus, Transmission and Speed download 5.
Following are the temps and rpms:
Temps:
HD: iMac, Vista: 124 F
CPU A: 117
Airport Card: 151 F
Ambient: 83 F
GPU: 133 F
GPU Diode: 137 F
GPU Heatsink: 137 F
HD Bay1: 124 F
Mem Controller: 121 F
Optical Drive: 110 F
Power supply1: 162 F
Fans:
CPU Fan: 1198 rpm
Hard Drive: 1199rpm
Optical Drive: 998rpm
One more thing, recently I have reset the SMU because it is taking too long to boot up. To my surprise, after restarting, fan (not sure which one) started to make bigger sounds. I then had to reset SMU two times and only then fan started to spin normally without any noise. I'm scared & worried...
Someone please help me where I went wrong.... what can I do to solve this problem..
You know I purchased this iMac for Rs.86000/- INR ($2097 approx.) ... after two months they slashed the prices by Rs.20000/- INR($487 approx.)... so this is how my luck seems to be

Hello and sorry. First, if you reset the SMU. make sure you do not hold the power button down while reconnecting the cable or it will reset the SMC incorrectly.
When you say you are logging in, are you logging onto the internet, or onto the computer/user account?
If it is intermittent than it sounds like your internet and that would be best handled by your internet provider first.
The following article is good for troubleshooting issues and you may wish to bookmark it.
http://support.apple.com/kb/TS1388
Do you have the install dvd's for the computer with you?
http://support.apple.com/kb/HT1782
(another article for running disk utility)
If it is your internet you are referring to than try going to the Apple in the top left corner and clicking on it.
Than click on the System Preferences
Then click on Network
Then click on Assist Me.
Then Assistant
Maybe call it Test Location
go through the steps involved and see the outcome.
Sorry for the delay and if this does not help at all. But I will check back if you return with more information I will do what I can to help you. Also may wanna check out applecare protection plan from apple and also the article below:
http://www.apple.com/support/quickassist
http://support.apple.com/kb/TS1388
If ya can reply back with more information

Won't allow log in

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