Won't allow me to access my project.

I'm editing my media project on the latest version of iMovie, and everything started going wrong. First it shut down on me with no warning, but when i accessed it again it worked fine for a while. Then it started saying that the source clips weren't available, although they were still in my event library, and wouldn't play back. It kept freezing - only playing the audio of my project rather than the video. Then the source clip warning went away and it carried on working although it froze every so often and was working slowly. Then it stopped playing back altogether, the playback screen froze and i could only hear the audio. But then i changed the name in the Project Library and it included a full stop, and after that i haven't been able to access it. On right click the only option i have is 'full screen play back mode', and when i do this the screen goes black with the loading symbol in the middle, and the only way to escape this is to force shut down. Help?!

Hello capital2,
Have you or are you able to restore the iPod via iTunes? If so, that would probably be your next step. If you are unable to restore it on your Mac, try it on another machine if at all possible.
[Restoring iPod to factory settings|http://support.apple.com/kb/HT1339]
B-rock

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HT3728 My Time Capsule won't allow me to access my home network each day (intermittently) between about 1000-1800. My modem is working properly, and I can get on-line by hooking my computer straight to my modem, so I know it's the Time Capsule at fault. I

My Time Capsule won't allow me to access my home wireless network for several hours each day -- usually between 1000-1830 or so. My modem is working correctly and I can still get on-line by going straight from my computer (MacBook Pro) to the Ethernet port. It must be the Time Capsule -- any ideas?

Any ideas?
Wireless Interference
Might be caused by a cordless phone in the vicinity. To give you an example, my neighbor.....across the street...used to be able to literally crash my wireless network if he was in his front yard talking on his cordless phone.
I discovered this by accident one day after spending weeks trying figure out why my network would crash at random times.
Other possibilities include a wireless security/camera system near you
Still other things might be an amateur ham radio operator....which should not interfere....but again from experience, I know that this can occur.
Yet another possibility is another wireless network near you that is being turned on and off at random times. Some users power up their modem/router only when they want to do so and leave it off otherwise.
Some general rules to help avoid interference:
Move any cordless phones that you might have as far away as possible from the Time Capsule and/or your computer(s)
Avoid placing other electronic devices....computer, television, amplifier, satellite receiver, etc. near the Time Capsule and/or your computer(s)
Avoid metal surfaces near the Time Capsule and/or your computers
Elevate the Time Capsule as much as possible. Think of it as a water sprinkler....you want to get the room as wet as possible
Experiment with different wireless channels on the Time Capsule. To do this:
Open AirPort Utility
Click on the Time Capsule
Click Edit
Click the Wireless tab
Click Wireless Options
Start with Channel 11 on the 2.4 GHz band and work your way down
It is unlikely that you are picking up interference on the 5 GHz band since there are.....for now at least.....far fewer networks using this frequency.

Ven though i have a year student subscription with creative cloud when i try to open the programmes a window comes up for free trial or to buy the product. I was clicking the free trial option but i guess thats over now so it won't allow me to access the

Even though i have a year student subscription with creative cloud when i try to open the programmes a window comes up for free trial or to buy the product. I was clicking the free trial option but i guess thats over now so it won't allow me to access the programs. Any suggestions?

Hi natasachara,
Please refer to the details about the student plan below:
Creative Cloud Help | Creative Cloud for Students and Teachers / Common Questions
Regards,
Sheena

I'm signed in, I have my serial number, but the system won't allow me to access the server to download a replacement for my premiere eolements 10. What am I doing wrong?

I lost my hard drive and am replacing a lot orf software on the new one.software. Bah!
But Adobe premiere 10 won't allow me to access the server to download a replacemet.
What am I doing wrong?

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 10: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

Hi all... My user ID is Keychain Access won't allow me to access my information in my Keychain. I can't seem to fix it. What do I need to do? I don't really know how to explain it but I can access all the other keychains just not my user account

Hi all...
My user ID is Keychain Access won't allow me to access my information in my Keychain. I can't seem to fix it. What do I need to do? I don't really know how to explain it but I can access all the other keychains just not my user account keychain. Can this be fixed?
Thanks!

That is correct... I know the Admin password but the password for my keychain is not correct and I can't seem to remember what the last password would have been. Any ideas how to reset it? Maybe delete and recreate? I know I may lose some info. Thanks!

HT204053 I started to set up my icloud account, and then changed my e-mail address. Now it won't allow me to access or change it. What can I do?

I started to set up my icloud account, and then changed my e-mail address. Now it won't allow me to access or change it. What can I do?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

I want to delete my gmail on my iPad, yet my iPad won't allow me to access the option. I went on my iPad settings Mail, Contacts, Calendars, although i cannot tap on iCloud, Gmail, or Add Account... How do i fix this?

I want to delete/sign out my gmail on my Ipad, but my ipad won't allow me to delete it.
Example:
I tapped on Settings>Mail, Contacts, Calendars, although I cannot tap on iCloud, Gmail, and Add Account...
how do I fix this?

Sorry, you said Gmail. If that's the case, you can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

Firefox 4 removed important data from MY.MSN homepage and won't allow me to access MSN helps

Firefox 4 upgrade has wiped out important data I had on my My.MSN homepage and will not allow me to access the MSN homepage Menu or Options tabs. How do I get that information back and what happened to my other features?

Hi, Troubleshooting is like trying to find a needle in a haystack, right? LOL I'm always amazed computers work at all:-)
Hats off to the Microsofts, the Apples, the Adobes and all of the others that do all they do, so I don't mind a glitch here and there.
You are probably correct about the allow/deny selection for Zone Alarm. I used it at one time and I had a hard time with it due to not understanding what an allow or deny would do:-) Glad you were able to see that.
The FF vs 3.6.9 from what I have read was all about Security. I was over there late last night reading. Link here:
http://www.mozilla.org/security/known-vulnerabilities/firefox36.html#firefox3.6.9
Also, here is some additional info and it covers the DLL preloading attack that is going on:
http://www.informationweek.com/news/smb/security/showArticle.jhtml?articleID=227400031&cid =nl_IW_SMB_2010-09-09_h
Microsoft came out on 8/23 on the latter link.
Thanks for the appreciation:-) There are many other volunteers on the other Adobe Forums as well and I'm sure they are all appreciated. Many have been on the other Forums for a very long time. I'm always amazed at the number of posts they have accumulated over the years! Very Hi-Tech people over there!
Regards,
eidnolb

I have my grandfather's old computer. I have deauthorized his account and authorized mine, it still only has his music and won't allow me to access his. So I uninstalled iTunes and reinstalled it, only to have the same problem on the new iTunes. Help?

It still has all his music, even though it is supposedly "deauthorized" and won't work with my iPod without erasing my information. Has anyone encountered this problem, and does anyone know how to fix it?

Yeah... that's how it works. Signing into iTunes does not magically make a library appear.
If you have an iTunes library (media purchased from iTunes) then YOU need to put it on the computer.
Also, since the computer is no longer authorized for his account, any media associated with his account will not be playable.

HT3819 My Laptop picks up my desktop library but won't allow me to access it??

I am trying to transfer my Library from my desktop to my laptop, I have followed the on screen instructions for Home sharing and can see my desktop library folder in the sharing menu. however i can not access any of the sub menu ie music film etc in the folder in fact they are not displayed. Any help would be appeciated. My desktop is using Windows Vista home premium and my laptop windows 8.

Ok all sorted, firewall issue,

My ipod touch will not reset and I can't restore in iTunes since it won't allow me to access wth a passcode on the ipod.

My iPod touch will not reset. I have tried to the sleep/wake and home buttons simultaneously, but after the apple appears it goes back to a screen that shows the spiralling wheel that moves around 5 times, stops for a second and then repeats this cycle over and over. I tried to restore through iTunes, but I get an error message that says that I need to enter the passcode on the iPod which is impossible since it won't stop the wheel. Any ideas?

Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Time Capsule won't allow me to access Apple's Software Updates

I have a 1TB Time Capsule which I have connected in "bridge mode" to my Actiontec router from Verizon FiOS. When I try to update any of my Apple products like my OSx systems, my Apple TV or my iOS software I get download errors. When I go straight through my FiOS router I have no problems. Anyone have any suggestions?

Any ideas?
Wireless Interference
Might be caused by a cordless phone in the vicinity. To give you an example, my neighbor.....across the street...used to be able to literally crash my wireless network if he was in his front yard talking on his cordless phone.
I discovered this by accident one day after spending weeks trying figure out why my network would crash at random times.
Other possibilities include a wireless security/camera system near you
Still other things might be an amateur ham radio operator....which should not interfere....but again from experience, I know that this can occur.
Yet another possibility is another wireless network near you that is being turned on and off at random times. Some users power up their modem/router only when they want to do so and leave it off otherwise.
Some general rules to help avoid interference:
Move any cordless phones that you might have as far away as possible from the Time Capsule and/or your computer(s)
Avoid placing other electronic devices....computer, television, amplifier, satellite receiver, etc. near the Time Capsule and/or your computer(s)
Avoid metal surfaces near the Time Capsule and/or your computers
Elevate the Time Capsule as much as possible. Think of it as a water sprinkler....you want to get the room as wet as possible
Experiment with different wireless channels on the Time Capsule. To do this:
Open AirPort Utility
Click on the Time Capsule
Click Edit
Click the Wireless tab
Click Wireless Options
Start with Channel 11 on the 2.4 GHz band and work your way down
It is unlikely that you are picking up interference on the 5 GHz band since there are.....for now at least.....far fewer networks using this frequency.

I switched to Firefox from Explorer - I agreed to transfer all the Explorer bookmarks - but it won't allow me to access google's Webmaster, citing cookie probl

This is the message that I get. The issue does not arise when I want to get into the Bing Webmaster
"The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept
cookies.

hello cmcleod, please try to [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from google.com]] and reload the page.
for more information also refer to [[Fix login issues on websites that require a username and password]]

IPhoto won't install update and won't allow me to access my photos since I installed the Maverick update

Since I installed the new Maverick update, iPhoto crashes on my Macbook Pro at the final stages of install and I am not able to acces my photos because a widow pop up telling me that iPhoto is being updated but it is not updating. What do I do now?

what version of iPhoto do you have? Have you gone to the App store and downloaded and installed the 9.5 update?
LN

ITunes won't allow me to access my previous purchases to download an older album.

iTunes originally had me download half an album twice and I didn't know that before I bought it. So they have finally fixed it and I want to get the fixed version by redownloading the album from my previous purchases. When I go to click on the purchases link in the iTunes store, it just brings up a white page with nothing on it. Clearly this is a huge issue. If there are anyways to trouble shoot please let me know.

Hello capital2,
Have you or are you able to restore the iPod via iTunes? If so, that would probably be your next step. If you are unable to restore it on your Mac, try it on another machine if at all possible.
[Restoring iPod to factory settings|http://support.apple.com/kb/HT1339]
B-rock

Won't allow me to access my project.

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