Won't allow me to register. Says email already exists but when I use Forgot PW it says no email act

Just got a new HP Officejet Pro 8600.
Want to ePrint, but need acct.
Won't let me register as NEW acct saying I already have an acct.
When I use my ONLY email, it says, not recognized.
Vicious circle. HELP. Tx

Hello,
It may be that you have a SnapFish.com account. Alot of long time customers of HP have SnapFish.com accounts and do not realize it. One of the printer software releases signed customers up automatically, and most people did not know, or forgot, because they never used it. Try going to SnapFish.com and using the forgot password link at the log in screen there. Once you have the password reset, go to ePrintCenter.com and use the SnapFish.com log in information to log in. If that does not help you may need to contact SnapFish.com directly to have them delete the account, or use a different email to register with.
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