Won't boot, can't find start up folder

Yet another start up problem. I let the automated software function install two new upgrades last night (Quick time and something to do with the airport), then shut my computer down, something I rarely do because of restart problems.
And, ofcourse, I can't restart it this morning. This time (as opposed to other times), I get the gray screen and nothing else, for a very long time, and then finally a flashing folder with a question mark appears.
I've tried doing a safe reboot -- turning the computer off. Then turning it on while holding down the shift key. Same problem. Other ideas before I call Apple support?

I've now booted from the system DVD, and am "repairing permissions" on the hard drive, per the instructions from German Apple tech support (American tech support refuses any calls from outside of the country, so I have to call the German tech support, even though I don't speak German). It's been "repairing" for about 20 minutes. Not sure how long I have this go on before I stop it.
If Apple has sold me yet another lemon, they had better replace it. And I really hope I can get the data recovered.
I sure miss my iBook and OS9...
Other suggestions regarding repairing the hard drive, replacing the hard drive, preventing this problem in the future, etc., welcomed. Given how often this seems to be happening, the future looks dim for MacBooks.

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    Subj:   New message: "No matter what I try can't download
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