Won't boot up unless I unplug power cord first

After shutting down my iMac, if I leave the power cord plugged in like overnight, I cannot boot up. It sounds like the computer is already on because I can hear the fans whirring and hear a click, but I do not get the ping and the screen stays black. But if I shut down the computer and say within 5 minutes try booting up again, there is no problem. I took it into the Apple Store once and they kept it for a week but they said they could not recreate the problem. Is there a problem with unplugging the computer after shut down every time. I am still under warranty until December 2010.

Hi, 2 ideas:- (1) go the SMC & PRAM reset route. (2) Take it to your local Apple Approved Service Agent..
SMC -> http://support.apple.com/kb/ht1411
PRAM -> http://support.apple.com/kb/HT1379
......L

Similar Messages

After reading and resetting everything with Keyboard I still get blank white screen. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans at full speed.

After reading and resetting everything with Keyboard I still get blank white screen on 2nd? page of boot. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans run at full speed, machine boots then runs normal except the dvdrw will not . The mid 2011 IMAC had the same problem with LION. I changed hard drives, formatted, and installed a clean install of latest os x mavericks. Any help would be greatly appreciated.
EtreCheck version: 1.9.15 (52)
Report generated August 30, 2014 at 6:56:41 PM EDT
Hardware Information: ?
    iMac (21.5-inch, Mid 2011) (Verified)
    iMac - model: iMac12,1
    1 2.5 GHz Intel Core i5 CPU: 4 cores
    4 GB RAM
Video Information: ?
    AMD Radeon HD 6750M - VRAM: 512 MB
        iMac 1920 x 1080
System Software: ?
    OS X 10.9.4 (13E28) - Uptime: 0 days 0:16:53
Disk Information: ?
    ST3120026AS disk0 : (120.03 GB)
    S.M.A.R.T. Status: Verified
        EFI (disk0s1) <not mounted>: 209.7 MB
        Untitled (disk0s2) / [Startup]: 119.17 GB (87.12 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    HL-DT-STDVDRW GA32N
USB Information: ?
    Apple Inc. FaceTime HD Camera (Built-in)
    CHICONY USB NetVista Full Width Keyboard
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Apple Internal Memory Card Reader
Thunderbolt Information: ?
    Apple Inc. thunderbolt_bus
Gatekeeper: ?
    Anywhere
Kernel Extensions: ?
    [loaded]    com.nvidia.CUDA (1.1.0) Support
    [loaded]    com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
    [loaded]    com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
    CUDA: Path: /System/Library/StartupItems/CUDA
    FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Launch Daemons: ?
    [loaded]    com.adobe.fpsaud.plist Support
    [running]    com.arcsoft.eservutil.plist Support
    [running]    com.bjango.istatmenusdaemon.plist Support
    [loaded]    com.oracle.java.Helper-Tool.plist Support
    [running]    com.sophos.autoupdate.plist Support
    [running]    com.sophos.configuration.plist Support
    [running]    com.sophos.intercheck.plist Support
    [running]    com.sophos.notification.plist Support
    [running]    com.sophos.scan.plist Support
    [running]    com.sophos.sxld.plist Support
    [running]    com.sophos.webd.plist Support
Launch Agents: ?
    [running]    com.arcsoft.esinter.plist Support
    [running]    com.bjango.istatmenusagent.plist Support
    [loaded]    com.nvidia.CUDASoftwareUpdate.plist Support
    [loaded]    com.oracle.java.Java-Updater.plist Support
    [running]    com.sophos.uiserver.plist Support
User Login Items: ?
    Macs Fan Control
    Firefox
Internet Plug-ins: ?
    FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 2.0 - SDK 10.9
    AppleAVBAudio: Version: 203.2 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
    CUDA Preferences Support
    Fan Control Support
    Flash Player Support
    Java Support
Time Machine: ?
    Time Machine not configured!
Top Processes by CPU: ?
         1%    WindowServer
         1%    fontd
         0%    firefox
         0%    SystemUIServer
         0%    SophosWebIntelligence
Top Processes by Memory: ?
    229 MB    firefox
    156 MB    SophosScanD
    152 MB    InterCheck
    131 MB    com.apple.IconServicesAgent
    115 MB    SophosAntiVirus
Virtual Memory Information: ?
    424 MB    Free RAM
    1.53 GB    Active RAM
    1.37 GB    Inactive RAM
    699 MB    Wired RAM
    1.26 GB    Page-ins
    0 B    Page-outs

I'd start by getting rid of the following software responsible for these extensions.
Kernel Extensions: ?
    [loaded]    com.nvidia.CUDA (1.1.0) Support
    [loaded]    com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
    [loaded]    com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
    CUDA: Path: /System/Library/StartupItems/CUDA
    FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Use the uninstaller provided with the Sophos software. You can uninstall CUDA via the preference pane. Be sure you remove the com.nvidia.CUDA extension which is located in the /System/Library/Extensions/ folder. Not sure if Fan Control has an uninstaller so you will have to do it manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
Be sure to remove your two Login Items. Finally do this:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

Mac won't boot properly unless in safe mode

Recently I updated my MacBook Pro to OS X Yosemite. I then started the process of the data encryption.
I don't know what happened, but maybe the encryption failed, because now every time I turn my mac on, it won't boot properly unless it's in safe mode.
Either it will have a black screen with a visible cursor, or just the desktop with no dock or the bar along the top and no icons, or it does boot up properly, but works extremely slowly. Like if I was to press the apple symbol on the top-right of the screen, it would take 5 minutes to actually open it. Nothing works properly.
And so I opened up my system preferences, and discovered that the Encryption is stuck on half-finished. But I can't stop it. If I try to turn encryption off it says I have to wait till it's finished. But it never does, the progress bar never moves.
If I open System Preferences while in Safe Mode, the progress bar for Encryption is grey, and underneath it says "connect to power to continue encryption". But it IS connected to power.
Have I stuffed my Mac? Is there a way to get it working again?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA$|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

My MP560 canon printer says: error has occurred, B200. Unplug power cord and contact canon

my MP560 canon printer says: error has occurred, B200. Unplug power cord and contact canon

Hi hthpggy,
To try and resolve the issue, please remove the power cord from the back of the printer and leave it out for at least 10 minutes, then plug it back in and turn it back on. If the error persists, the printer will require servicing to resolve the issue.
Please drop us a line by clicking on the Contact Us link to start the process!

Mac Mini Doesn't boot up unless I unplug and replug

If I shut down my Mac Mini it will not start up again unless I unplug the machine and plug it back in. I have a hub attached, which has a light that stays on, so I know its still receiving power. Any thoughts?

In addition to what DaddyPaycheck said .... What does your Mini report in the window that opens if you do
Apple menu > About this Mac? (It's helpful to know more about your Mini's specs.)
(My personal experience has been that the problem you describe always comes down to an issue with a USB cable or device.)

Emac won't boot up unless I zap the pram

I have a 2003 Emac that used to be a server and was on all the time. We have now traded it out for a newer server and redid the harddrive. Now it will not boot up unless we zap the pram each time and than sometimes that doesn't even work. I have redone the hard drive again thinking maybe it was the operating system but that didnt fix the problem. I changed the battery with no luck. There is no chime at all when it gets powered up and than makes a soft noise that I can's describe. Any thoughts. Thanks

I doubt that "" would describe any of the beeps described in Power On Self-Test Beep Definition, but have you tried pulling and re-seating the RAM? If there are two DIMMs in the eMac, pull one, then the other, and see if that makes any difference.

Mac won't boot after I pressed the power button for it to sleep

Ok so, I decided to take a break and instead of turning off my PC, I put it on sleep by pressing the power button...and screen obviously goes black.
After an hour and a half I decided to return to my PC...and on pressing the power button it won't boot (nothing: no sound or sign of life).
Thought it may be due to the battery, however seems like it's fully charged as when I connect my adapter to it, the led light is green....
What am I going to do???? And I don't download or watch films or anything of the sort!!!!!!

1. Reset PRAM. http://support.apple.com/kb/PH4405
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

IMac G4 won't boot up after being unplugged for a week

Last weekend we took our 7-year old iMac temporarily out of service while having some remodeling done. Peripherals were disconnected and everything was packed away safely in boxes.
Today, I tried to set our system back up in the same place, using the same electrical outlets, etc. Everything else (DSL modem, Airport Extreme, deskjet printer) is powering up OK and working just fine. However, the iMac itself will not power up at all -- no chime, no fan sound, screen remains dark -- when the power button is depressed.
The power button does not appear to be stuck, as far as I can see. I've tried disconnecting power for over five minutes, disconnecting the keyboard and mouse and other peripherals, using a different outlet. Still nothing. (I haven't tried using a different power cord because I don't have another one that fits.)
Everything was working fine last week before we took the system down.
Any ideas?

Hey Henry,
Several years ago, someone (cough) managed to strip the head off one of the screws while trying to take off the base panel, and I'm not sure it's possible to get into it without special power tools.
Well you need to get in there to at least press the PMU button.
So depending on how stripped the head is you could use a jeweler's straight slot screw driver. What you're trying to do is to press and rock the tip in the stripped area, which will usually be conical, cutting a new groove into the "cone" to get enough purchase to extract the screw.
I have also used a Dremel type tool to cut a new slot. Using the thinnest cutoff disk I'd grind it down on a piece of scrap steel until the diameter is close to but slightly over the head of the screw. Approach the head of the screw from the outer radial direction and use the reduced disk to cut a new slot in the head of the screw. Then use your straight slot screw driver to extract the screw.
There are miniature "Easy Out" type extraction devices that can also do this job but you can only buy them from special distributors.
The last resort is to drill the screw head with a .073" or larger bit to break the head off the screw shank. The shank is .072" in diameter.
OK so with the bottom off here's the diagnostic for a no power situation from the service manual:
"6. Reset PMU. Refer to “Resetting the PMU on the Logic Board” mentioned earlier in this chapter or Kbase article 95165."
The PMU button is on the opposite side of the RAM slot and towards the bottom under some plastic. Only press it once and have the unit unplugged.
"7. Verify the battery is good before replacing modules. A drained battery may be indicative of a crashed Power Management Unit. Does the battery measure at least +3.5v? If not, replace the battery and reset the PMU. If the battery does measure over +3.5v, reinstall the battery and reset the PMU."
Richard

Pavilion Slimline locks up in sleep mode-fan runs high-won't power up unless I pull power cord 1st

Brand new HP Pavilion Slimline 400-314 Desktop - while in sleep mode sometimes will cause the computer to lock up, the power light will be on solid, the fan is running on high. Only way to unlock the computer is to hold the power button in for 5 seconds. I wait for 15-20 seconds, then press the power button to turn it back on. Immediatly the computer starts back up again with the power light on solid and the fan running on high. The only way to break this cycle is to first pull the power cord from the back, wait 30 seconds, and plug it back in. This time when I power up the computer it fires up just fine.
Is this a BIOS issue? Please help as I don't have that much hair left.
This question was solved.
View Solution.

Hello @Lorenz0,
I understand that you are having issues with your computer locking up and not starting properly. The issue you are describing appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Macbook Pro: both external screens go off when unplugging power cord

Hello!
I have my Macbook Pro set up with two external screens one connected thru HDMI and the other with Thunderbolt, I keep the lid always closed. I always have the power cord plugged in but when I for whatever reason unplug the cord both screens go dark and don't seem to "wake up" anymore. When I plug back in the cord I have to open the lid first to make the login window appear but after login my screens are switched. When I close the lid again it goes back to my original set up. The same when I turn on the Macbook and don't close the lid after it right away, the screens are switched until I close it.
Any idea on this?

As this article points out, there are very stringent requirements for using a MacBook in "closed clamshell" mode. #1 is to have the power adapter plugged in:
How to use your Mac notebook computer in closed-clamshell (display closed) mode with an external display - Apple Suppor…

IBook screen goes black after unplugging power cord

I originally posted this topic in the wrong discussion group for iMac G4, the computer is actually an iBook G4.
My wife's iBook bought about 2 years ago shows battery 100 percent charged. But when she unplugs the power cord the screen goes black. Can not be restarted until she plugs in the power cord. It seems like it might be the battery. She got extra batteries when she bought it. Is there a way to tell if it is the battery before having to replace it?

Did you check on the status of your battery using "About this Mac" under the Apple on the menu bar? Click on "More Info..." and select Power under Hardware. It will tell you capacity and cycle count.
You may have a dead battery.
Also check out thread:
http://discussions.apple.com/thread.jspa?messageID=11455411&#11455411

Unplugging power cord stops Windows?

Hi,
When I unplug the power cord (when the machine is in a port replicator) Windows stops responding. Does anyone know what can cause this and how to resolve the problem?
Regards,
Allan Kjaer

machine model? xxxx-xxx? w500, w510, w70x?
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Macbook shuts off instantly when I unplug power cord.

Hello everybody.
This afternoon while I was watching a movie on my macbook, (it was on battery power, about 3/4 full) it just shut off. I could not turn it back on, so i plugged the power cord back in, it turned on fine, but whenever I unplug it it shuts down, even though it recognises the battery and charge level and all.
The thing is, when it shuts down it's not like if there was no battery, the screen dims, the battery icon changes to the one it has when its on battery power, and about 1-2 seconds later everything just shuts down. I'm just out of warranty (about 2 weeks ago). Do you guys think this is a hardware issue? I've gone through all the updates i have found on batteries and even reset the power management thing (where you turn the computer off with no battery and hold the power button).
Thanks for any help
-Cedric

I have exactly the same problem, and it only started yesterday after a year of using my MacBook Pro with no problems. My system profile is as below:
Battery Power:
System Sleep Timer (Minutes): 45
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 45
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: No
Battery Information:
Model Information:
Serial Number: Sony-ASMB012-36ed-758f
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0003
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0500
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 3855
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 3905
Health Information:
Cycle count: 324
Battery health: Good
Battery Installed: Yes
Amperage (mA): -1
Voltage (mV): 12487
If anybody can please help me it would be much appreciated. Thanks in advance.

PB freezes when unplug power cord from laptop but not power outlet

Hi. Been having a dilemma with my PB for awhile. When I unplug the power cord from the connection in the PB, my laptop will work fine for a few minutes but always freeze at some point. By 'freeze' I mean the cursor will not move and the keyboard, trackpad, etc will not respond at all. I can restart it and continue to work until it will (always) freeze again. Strangely enough, if I unplug the power cord from the wall outlet but leave it in the side of the PB, I don't have any freezing problems. I'm not that savvy with Apples yet since I made the switch but I've tried resetting the pram thing but to no avail.
Any suggestions?
Thanks!
PB 17" 1G RAM Mac OS X (10.4.8)

Welcome to the Apple discussions.
You might try resetting your power management unit by following directions at http://docs.info.apple.com/article.html?artnum=14449 .

MBP dies when I unplug power cord

Anyone have any ideas? The battery wasn't in the best shape, it had "check battery" for about a year now.
Of course, Apple refused to do anything for me, as it's out of warranty. Until last week I was getting maybe an hour out of it. But ever since upgrading to 10.5.7 last week, as soon as I disconnect the power-cord, 1 sec later, the laptop just dies, requiring a reboot.
Tried resetting PRAM and the PMU/SMC. Reinstalled 10.5.7.
Here's the bat info:
Model Information:
Serial Number: Sony-ASMB012-364d-7644
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0003
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0400
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 3408
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 3517
Health Information:
Cycle count: 287
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12347

"The battery wasn't in the best shape, _it had "check battery" for about a year now. "_
Why did you wait so long for help?
Try the following:
HD/System/Library/SystemConfiguration & look for a file called batteryupdater.bundle. Select Get Info for the file.
If its version number is 1.2 or 1.3 you should be fine If not, or if you cannot locate a batteryupdater.bundle file (by using Spotlight, searching manually or using a 3rd party search feature) then download an update from Apple's website & install it. *If installing has no effect, you probably need a new battery.*
Your battery may be replaced for free. Take your computer to an Apple Store. _The staff will be able to check to determine if your model MBP qualifies for the free battery program._
MacBook and MacBook Pro Battery Update 1.2 Or you can take your case up w/Apple Customer Relations - 1-800-767-2775.
Good luck!

Won't boot up unless I unplug power cord first

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