Won't burn after updating to iTunes 6.0.1

I've read several post that are similar, but I seem to have a different error message. Mine say "Disc burner or software not found" when I try to burn a disc. I have an Apple superdrive and it will not burn either purchased music or ripped mp3's from audio CD's. I can drag files from iTunes to Toast 6 and burn a CD long as the files aren't purchase music. But that doesn't solve burning purchased music. Drive and iTunes always worked before upgrading iTunes to version 6.
Anybody else having this problem? I hope Apple hurries up and fixes this.

Finding this Post took some time but I thought it was me talking when I read it. I was having the exact same issue. I have a G3 I've been upgrading like mad, including a Sonnet G4-500 CPU a Maxtor 60gb & 80gb HDs 1gb of RAM a new LaCie Firewire800 PCI card Graphics card etc. the latest was installing Panther 10.3.9 on the new 80gb HD and also swapping out the old CD-ROM and replacing with the (Apple standard) Pioneer DVD-RW DVR-110D combo drive in it's place. got everything up and booted and poof! no burning. Toast worked read/write no problem. iTunes could read and import no problem, but wouldn't burn a CD.
Downloaded "PatchBurn 3.1.3" installed, re-booted and all is OK in burner land again :>)
I wanted to just post my additional thanks to the lead to Patchburner, and I'm going to donate to the cause. It's worth a $20 donation just for my joy of not throwing this computer out the window!!

Similar Messages

  • Cd's won't burn after update to iTunes 6

    New poster here (but have been reading for months).
    I am an official idiot. Backround: After much stress, I solved my burn problms that started after updating to iTunes 5, thanks to this forum. I went from the error at the very end of the burn to at least being able to burn very slowly.
    Finally updated to version 6, after reading here that nothing changed about burning from v5 to v6, and thinking I'd waited long enough that the bugs would be out of v6-- HA!
    Now I can't burn at all --itunes hangs up right after reading the tracks. I can hear the disc spin then stop completely.Help!
    Here are my diagnostics:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Hewlett-Packard Presario V2000 (EC178UA#ABA)
    iTunes 6.0.1.3
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: ATI RADEON XPRESS 200M\ATI RADEON XPRESS 200M
    IDE\DiskHTS541080G9AT00_______________________MB4OA56J, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomPIONEERDVDRW___DVR-K15_________________1.11___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    D: PIONEER DVDRW DVR-K15, Rev 1.11
    Media in drive is blank.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 10 16 20 24.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    Thanks in advance for any input
    HP L20005US   Windows XP Pro  

    I'm suddenly having burning problems also. Was working fine and will burn using other programs so I don't think it's the drive. I can click to start burning a playlist, it runs through checking the playlist, checks all of the songs, then the entire program freezes. It doesn't give an error message to help me figure out the problem. Not trying to burn songs from iTunes store, just my own compilation. Using the same disks I always have. The only thing I've done recently is run a Microsoft Security Update. Here is the info from my CD Diagnostics:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Computer Corporation Dimension 2400
    iTunes 6.0.1.3
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G /GL/GE/PE/GV Controller
    IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomSAMSUNGDVD-ROM_SD-616E_________________F501___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomNEC_CD-RW_NR-9200A_____________________1.01___, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    D: SAMSUNG DVD-ROM SD-616E, Rev F501
    Drive is empty.
    E: _NEC CD-RW NR-9200A, Rev 1.01
    Audio CD in drive.
    Found 11 songs on CD, playing time 41:57 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:18:22
    Track 3, start time 07:05:22
    Track 4, start time 11:03:33
    Track 5, start time 14:37:00
    Track 6, start time 18:31:39
    Track 7, start time 22:32:62
    Track 8, start time 26:29:02
    Track 9, start time 29:49:57
    Track 10, start time 34:07:30
    Track 11, start time 37:50:71
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 16 20 24 32 40.
    The drive CDRW speeds are: 4 8 16 20.
    I noticed that they have an iTunes 6.0.2. Should I just upgrade? If I download from the main iTunes page will I lose all of my songs?
    Thanks in advance for any help you can provide!
    Dell   Windows XP  

  • Ipod classic won't mount after updating to itunes 11.0.2

    ipod classic won't mount after updating to itunes 11.0.2.
    I updated to itunes 11.0.2 today, after delaying it for a looong time (I have it @ work and don't like the new layout).
    Since then, none of my ipods will mount/show up/update. I've tried all USB ports, 3 ipods, 3 cords. Wondering if you know of any issues. I've restarted the mac about 15-20 times today since as soon as I hook up an ipod, itunes immediately spins the beach ball and won't let me click out of it.
    I've restarted the ipods 10+ times each.
    All of the ipods DO show up on my desktop though. Just not in itunes anywhere with 11.0.2.
    One more thing: It's not the cables or the ipods: they both mount fine when connected to my laptop (running old *** 10.4.11 and itunes 9.)
    Machine is a Mac Pro running 10.6.8.

    Finding this Post took some time but I thought it was me talking when I read it. I was having the exact same issue. I have a G3 I've been upgrading like mad, including a Sonnet G4-500 CPU a Maxtor 60gb & 80gb HDs 1gb of RAM a new LaCie Firewire800 PCI card Graphics card etc. the latest was installing Panther 10.3.9 on the new 80gb HD and also swapping out the old CD-ROM and replacing with the (Apple standard) Pioneer DVD-RW DVR-110D combo drive in it's place. got everything up and booted and poof! no burning. Toast worked read/write no problem. iTunes could read and import no problem, but wouldn't burn a CD.
    Downloaded "PatchBurn 3.1.3" installed, re-booted and all is OK in burner land again :>)
    I wanted to just post my additional thanks to the lead to Patchburner, and I'm going to donate to the cause. It's worth a $20 donation just for my joy of not throwing this computer out the window!!

  • 3G Clickwheel Ipod won't mount after update to ITunes 7.0

    I recently updated to iTunes 7 and ever since my iPod won't mount. I can't see it on my desktop, and iTunes says the iPod is corrupt. I checked to make sure the Firewire port is working, and as far as I can tell, it is. I have tried to connect the iPod using both USB and Firewire, with the same result. I have also tried another Firewire cord, and that didn't work either.
    I don't think the iPod is corrupt, because it was exactly after I updated to 7.0.1 that it stopped mounting. I thought 7.0.2 would resolve this issue, but it has not. The iPod works as it should when not connected to my computer.
    I do NOT want to reload the iPod to factory settings, because over 1900 songs would be lost (my hard drive crashed last year, and this is the only place I have of many of these songs). This seems to be a known problem with the new version, but I don't know how to resolve it. Any suggestions?
    iBook G4   Mac OS X (10.4.8)  

    I have the identical problem with my Ipod & Imac. I haven't updated my Ipod for awhile, and although it works just fine independently, once I plug it into either my Imac or Ibook, the computer will not recognize it so I can't add new songs.The ipod doesn't show up in ITunes, in System Profiler, Disk Utility. I'm using Itunes 7.02 and judging from some other newsgroups I have read, there are many Ipod owners with this problem. I hope Apple gets it fixed soon.
    Imac G5 Mac OS X (10.4.3)

  • Applications won't open after update to iTunes and QuickTime

    I just allowed a software update for iTunes and QuickTime. After rebooting, I found that the Finder will not start, nor Mail nor most other applications. TextEdit will start, which gives me the Menu bar so I can switch users, but all users have the same problem.
    I cannot see the hard drive icon without the Finder. If I hit the Finder button, it wiggles and then dies. Safari starts, but "quits unexpectedly" when I try to browse with it.
    I bought the G5 with 10.2 installed, then upgraded to 10.3 I have the 10.3 upgrade disks, but don't know if I can use these to do an archive and re-install.
    I can see the hard drive by doing an "open" from TextEdit, but of course I can't use that to open another application. I've booted of the 10.3 upgrade disk and used Disk Repair, but it found no problems. Lots of permissions problems, but I doubt that is causing the trouble.
    I'm in a real fix here. Any suggestions?
    Thanks,
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    G5   Mac OS X (10.3.9)  

    I'm having a similar problem only with disk utility after updating iTunes and Quicktime. I am unable to repair permissions, but otherwise the machine is working great as before. When I try to repair permissions using either Cocktail or Onyx it just keeps going, going, going and going but never finishes. It will run for several hours before I have to force quit the application. Repairing permissions has never taken more than 15 minutes prior to this update.
    I decided to try using disk utility while booted to osx, I get a message that says communication between the disk managment tool and disk utility has been lost and operation cannot continue. The same error occurs when running disk utility off the startup cd. I restored using my backup then ran disk utility and all was okay using all of the methods mentioned above. I installed the updates again and the same problem occurs when trying to repair permissions.
    Guess I will reload my backup and wait for a fix from apple unless someone chimes in with ideas on what could be wrong. Thank goodness for backups!!! This is the first software update that has given me any problems. Oh, one other thing. I installed the updates on my titanium powerbook running 10.3.9 and didn't have any problems. The setup on my tibook is essentially the same as my powermac G4. What gives? Anyone else having problems after installing the updates?

  • Quicktime and iTunes Won't Open after updating to iTunes 7.3.1

    So this morning I downloaded iTunes 7.3.1, but I winged it as usual. And I only winged it because the option to upgrade was in Korean, and for some reason I can't change it to English. But anyway, I updated as usual and my computer restarted. Then I tried to open up iTunes and I got a error report. And it took me to a Windows Error Reporting and said the problem was my hard drive. And said to go to run, type in EVENTVWR, and double click on application and than double click on an event ID of 1005. That didn't work, so of course my iTunes and Quicktime(which won't install even after I tried to repair it) arn't having a temp. problem. So I tried the second solution and typed in CMD after I clicked run. And then a black window popped up and I was suppose to type in chkdsk /f, but when I tried to start typing the window just closed itself. And after I got home this evening, I tried opening iTunes and it said to reinstall iTunes and I did. So I tried opening it agains after I reinstalled it, and the same error popped up and quicktime still will not open.
    So any suggestions on what to do?
    Sony   Windows XP  
    Sony   Windows XP  

    Okay. That's looking like a badly broken QuickTime (although it's not the most common message people see under those circumstances).
    So we'd better try swapping out your existing QuickTime. Since it's giving you "fatal errors", it's unlikely that you'll be able to use Add/remove Programs to uninstall it. So we'll try getting it out of there by other means.
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC (Run CleanUp, find "QuickTime in the entries in CleanUp, select the QuickTime entry and click "Remove"):
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    switch off antivirus and antispyware applications prior to the repair install.
    go into Add/Remove and select itunes. click "Change" and then click "Repair".
    if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

  • IPod Won't Sync After Updating to iTunes 10

    Whenever I click sync to add the music that I purchased in the online store, it says that it is syncing the ipod, but then stops and then loads on the ipod screen for it being okay to disconnect. I've reinstalled itunes 10, tried itunes 8 (wouldnt work because library was converted to itunes 10) and it still does this same exact thing where it won't sync my music from the library on my computer to the ipod.
    Help please.

    Since upgrading iTunes I've noticed that not all of my podcasts will sync - one or two are always left out. Syncing again will get the stragglers, but it used to work just fine.
    Another issue, possibly related, is I've seen an accumulation of 'Other' data on my iPod that I can't identify. I'm beginning to think it might be abandoned audio files from auto updating smart playlists that remove selections after they've been played. Doesn't happen with podcasts, though, because that smart playlist refuses to auto update on the iPod.

  • Re: Quicktime and iTunes Won't Open after updating to iTunes 7.3.1

    i have been trying to install the itunes for about 2 or 3 hrs str8.....im gettin very agitated too
    when i click for it to download the itunes it says ty for downloading but nothing never pops up....when i try to install the quick time it says the same but nothing NEVER happens....its like i cant install either of them if my life depended on it and im tired of all my time being wasted

    Okay. That's looking like a badly broken QuickTime (although it's not the most common message people see under those circumstances).
    So we'd better try swapping out your existing QuickTime. Since it's giving you "fatal errors", it's unlikely that you'll be able to use Add/remove Programs to uninstall it. So we'll try getting it out of there by other means.
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC (Run CleanUp, find "QuickTime in the entries in CleanUp, select the QuickTime entry and click "Remove"):
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
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    switch off antivirus and antispyware applications prior to the repair install.
    go into Add/Remove and select itunes. click "Change" and then click "Repair".
    if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

  • Both iPod and iPad won't connect after update.

    Both iPod and iPad won't connect after update.  iTunes says "can't allocate a resource"

    I had the same problem after updating to iOS 7 today. I did follow the advice on another site, but additionally rebooted my iMac. Worked after that.
    Follow these steps to reset the Lockdown folder:
    Disconnect all iOS devices from your computer and quit iTunes.
    From the Finder, choose Go > Go to folder.
    Type the following and then press Return:
    /var/db/lockdown.
    The Finder window should display one or more files with long alphanumeric file names.
    In the Finder, choose Edit > Select all. Then, choose File > Move to Trash. Enter an administrator password if prompted.
    Note: Do not delete the Lockdown folder itself. Delete only the files contained inside the Lockdown folder.
    Reconnect your iOS device and open iTunes
    My Additional step: reboot the Mac. Your iPad should give the first indication that it has worked by asking you to "trust this computer" or some such. Agree. Then iTunes should have reopened with your iPad showing and syncing.

  • ITunes won't open after update; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5

    iTunes won't open after update - help, please; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5.

    i had a problem similar to yours and better yet, i have the fix for it. i downloaded maverick 4 months ago and was without itunes ever since. all itunes icon did was bounce. itunes would never open and whats more, is when i would try to update it, i would get a "thank you for downloading itunes!" page , but the download would never work. so i scoured the net for solves. nothing that worked. <4 months later> then last night i took a new approach. i decided even though maverick would not allow me to uninstall itunes, i would find a way to uninstall itunes. then i would reinstall back to 11.1.5 i was successful and heres what i did.
    step one-
    Back up your iTunes Library.itl file, found under ~/Music/iTunes
    (even tho i didnt, i only had 3 artists in there at the time. and they didnt get erased but i advise you back up just in case.)
    step two-
    download itunes 10.7 from apple. i used this link Download it from Apple here
    (i pulled the link from Aarons website (awesometast.com). you download 10.7 however you want but i used the link above and have had no issues).
    although im not sure you need to do this step ( you may be able to download 11.1.5 itunes without 10.7, i did because i was following intructions from http://awesometoast.com/downgrading-to-itunes-10-7-from-itunes-11-on-osx/
    step 3-
    open Terminal
    step 4-
    enter in these 3 commands hitting return after each line. 1st line nothing seems to happen, 2nd line nothing seems to happen and 3rd line gives you a warning and requires password to continue. when i did it, my password didnt appear as i entered it and i hit return without looking, so i entered it in again, although im not sure i had to the 2nd time.
    killall iTunes
    killall "iTunes Helper"
    sudo rm -rf /Applications/iTunes.app/
    step 5-
    drag off and dump the itunes icon (which now has the ? shadow in it) off your dock.
    step 6-
    install 10.7 itunes you downloaded earlier. (not sure if this part is neccesary. you may be able to just download 11.1.5 but i downloaded 10.7 because i was following Aarons steps.) itunes now works.
    step 7-
    go to apple and update to 11.1.5 itunes. install it. open it and you have itunes 11.1.5 in perfect working order. assuming you have a decent internet speed for the downloads, the whole process takes very little time.
    with those steps above, you can solve itunes just bouncing and not launching issues and also the "thank you for downloading" and nothing downloads issue. enjoy. also i would like to give a shout out to http://awesometoast.com and thank Aaron for the knowledge that enabled me to get itunes back into my life.

  • My Iphone 4 won't connect to Itunes after update on Itunes?

    After updating my Itunes it won't connect, I've tried using different USB cables but nothing works. It just comes up saying that can't connected to Iphone unknown error. Tried connecting my Ipod to and still nothing.

    Phone not recognised in itunes
    device not recognised by iTunes on PC  or  device not recognised by iTunes on Mac

  • My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help?

    My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help

    Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.

  • After updating to itunes 9, ipod won't sync

    after updating to itunes 9 when trying to sync my ipod classic 160gb i get a message saying cant read ipod disc with exclamation point. help!

    If you have corrupted songs in your itunes music folder it will stop when it gets to that song. Usually it will give you an error message. Delete the corrupted song and try again from the song after the corrupted one. Also, getting a call or text in the middle of a sync will interrupt it I have noticed.

  • AFter updating to iTunes 11, my first generation Apple TV no longer automatically syncs when I open iTtunes nor does it display its playlists in iTunes.

    AFter updating to iTunes 11 my first generation Apple TV wasn't displayed any longer in iTunes. I had to relink it and after that it no longer automatically sysnc when I open iTunes, nor does it display its play lists. It still has its photos and play lists and it is linked up for streaming but does not sync as it used to do. Is it possible iTunes 11 doesn't support first generation Apple TV the same way it used to.?

    Yes, the first generation model still works with iTunes 11. It sounds as though you have set it up as a streaming only library.
    Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.

  • Since trying to update yesterday, my computer won't download any updates and itunes 11.1 says "Internal Error" and gives me the following info when I click on a song or podcast: Exception Name: NSInvalidArgumentException Description: -[_NSConcreteUserNoti

    Since trying to update yesterday, my computer won't download any updates and itunes 11.1 says "Internal Error" and gives me the following info when I click on a song or podcast:
    Exception Name: NSInvalidArgumentException
    Description: -[_NSConcreteUserNotification activationType]: unrecognized selector sent to instance 0x25a06b0
    User Info: (null)
    0   CoreFoundation                      0x922216fb __raiseError + 219
    1   libobjc.A.dylib                     0x920108db objc_exception_throw + 230
    2   CoreFoundation                      0x9222563d -[NSObject(NSObject) doesNotRecognizeSelector:] + 253
    3   CoreFoundation                      0x9216af77 ___forwarding___ + 487
    4   CoreFoundation                      0x9216ad22 _CF_forwarding_prep_0 + 50
    5   iTunes                              0x00df38e2 iTunes + 14624994
    6   iTunes                              0x00df36ae iTunes + 14624430
    7   libobjc.A.dylib                     0x9201c6c5 -[NSObject performSelector:withObject:withObject:] + 77
    8   Foundation                          0x93c12d85 -[_NSConcreteUserNotificationCenter _sendDelegateMessage:sendToAppDelegate:withNotificationFromMessage:] + 335
    9   Foundation                          0x93c12eaf -[_NSConcreteUserNotificationCenter _notificationPresentedMessage:] + 58
    10  Foundation                          0x93c137c2 __block_global_1 + 156
    11  libdispatch.dylib                   0x9371b2cf _dispatch_call_block_and_release + 15
    12  libdispatch.dylib                   0x9371ea80 _dispatch_client_callout + 46
    13  libdispatch.dylib                   0x9371c8e8 _dispatch_main_queue_callback_4CF + 223
    14  CoreFoundation                      0x9211b255 __CFRunLoopRun + 1829
    15  CoreFoundation                      0x9211a7c4 CFRunLoopRunSpecific + 308
    16  CoreFoundation                      0x9211a67b CFRunLoopRunInMode + 123
    17  HIToolbox                           0x90b6fc76 RunCurrentEventLoopInMode + 242
    18  HIToolbox                           0x90b76eb9 ReceiveNextEventCommon + 374
    19  HIToolbox                           0x90b76d34 BlockUntilNextEventMatchingListInMode + 88
    20  AppKit                              0x97621923 _DPSNextEvent + 709
    21  AppKit                              0x97621167 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    22  AppKit                              0x9761d78c -[NSApplication run] + 855
    23  iTunes                              0x0017a898 iTunes + 1546392
    24  iTunes                              0x0017a709 iTunes + 1545993
    25  ???                                 0x00000002 0x0 + 2

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

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