Won't connect to Internet explorer....just got this computer a week ago brand new

I just got this computer brand new a week ago. It started trying to watch vid on the net and it workstation show the picture. Then 2 days later it won't connect to Internet explorer at all. I'm so frustrated I mean how is this possible to have problems already. If I can't fix this tomorrow I'm taking it back. Please help thank you

Before you go there call your provider first and have them check the provisioning on the phone. They will ask if you did this when you go to the Genius Bar.

Similar Messages

  • I need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)

    i need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)

    Do you see a lightning bolt near the battery , Battery is charging (supposedly(  IF  not return to where  you purchased it  (also make sure that the charger is on)  if still not charging with lighting bolt bring it back

  • My home button just stopped working, the white mark isn't red so it isn't water damaged. could i replace the phone for free? i just got this phone a week ago

    my home button just stopped working, the white mark isn't red so it isn't water damaged. i did get it wet but i put it in rice as soon as i could and dryed it off as much as i could but it still hasn't turned red and the button still isnt working. could i replace the phone for free? i just got this phone a week ago

    No water damage will show up to Apple you have voided any warranty you may have

  • HT1918 When I go to use my account, it tell me my security code for my credit card is wrong? I just update this a few weeks ago, and was working fine till last night.

    Can not use my account, telling me the security code on my credit card is wrong, just update this a few weeks ago, was working fine until last night.

    Take a look here:
    http://support.apple.com/kb/TS1646
    If that doesn't help, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • Wifi, phone calls, nothing works after IOS7. I got this phone a week ago!!!

    The title says it all.  I got this phone (4S)  as a replacement for a damaged one.  I upgraded to IOS7 straight away and can now not make phone calls and my wifi is blanked out.  What the **** are you people playing at?  I need this thing to work and you come out with an operating system that doesnt do fundamental things like make phone calls or download data. 

    This indicates corrupt files.
    A restore should resolve.

  • I have the Samsung Galaxy S5. The lens/glass for the camera seems to be cracked.  It refracts light now when taking a picture.  Just got the phone 2 weeks ago.  Is it possible to just have the glass/lens replaced?

    The lens/glass on Samsung Galaxy S5 is cracked.  Is there a way to just replace the lens?

    Samsung charges about $75 to for shipping and part replacement.

  • TS4009 It says I have no storage and I have never backed up on I cloud! I just got this phone a year ago!

    Help with iCloud as I just tried and it says I have no storage ???? Never used it and have little to store

    Welcome to the Apple Community Shannon.
    You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > Backup & Storage > Manage...... on your iOS device. Or System Preferences > iCloud > Manage...... on a Mac.

  • TS1424 My computer that I downloaded ALL the Itunes on crashed 3 weeks ago and I just got another computer last week,  Itunes says to reauthorize my computer,,,can't seem to get it done!!

    The computer I used to download all my Itunes on crashed,,I'm using a different one that has let me get access to all of my other accounts. Itunes shows me a message to authorize my computer I'm now using,,,,I've done everything they've said to do and I can't authorize my current computer.  HOW do I authorize my computer ???

    " When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
    Correct.
    " How can I get that music to show up in my library now on my new computer?  "
    Copy it from your old computer or your backup copy of your old computer.
    The sync is one way - computer to ipod.

  • Mac Mini won't connect to internet using Apple products (Safari, iTunes, AppStore). Date and time are frozen to the moment CPU is booted up. Firefox works. Cannot update.

    For the past few days my Mac Mini has been having issues.
    Safari won't connect to internet, but Firefox does.
    Time and date are frozen. Only resets when copmuter is re-booted.
    Unable to update via App Store and iTunes won't connect either.
    Please advise.

    Hi again,
    Let me ask for some better help for you that is familiar with this problem (if in fact it is a similar problem with the IP address and your ISP.
    The other topic concerning this can be found at:
    http://discussions.apple.com/thread.jspa?threadID=2725608
    It is a somewhat lengthy thread but may just apply to your situation.
    Anyways I will see if I can call on some better help for you. Hang in there. Best to arm yourself with enough info before contacting Comcast so they might know what you are dealing with fully.
    littleshouders
    edit: I have posted for some extra help for you that may have a better idea of what's going on if it is your ISP and their modem and how it handles the IP address causing Safari and iTunes not to connect. Hang in there it may take awhile but I'm sure someone will pop in to help.
    Message was edited by: littleshoulders

  • AOL Broadband, will connect to laptop, but not connect to internet explorer. WRT54GS v.6

    I can connect to my wireless network via my laptop, but not to internet explorer. We have changed every setting imaginable and re-set the modem, router many times. We Ip configed, did ping tests, installed and re-installed the card in the laptop. Done all this 4 times with the tech support from Linksys. Finally, I realized it must the wireless router and/or modem configuration. (The laptop works on every other network in town except ours, and has not security settings enabled).
    I have been on customer service calls for 2 weeks, with AOL and linksys and nothing seems to be helping me. I have 2 wireless routers (thought the first was bad, so bought another brand new), and just had a brand new modem installed. Basically, I have brand new equipment.
    The laptop has no security settings and connect to any wireless network in town. It finds the connection to my WRT54GS v.6, but will not connect via internet explorer.
    I want to uninstall and re-install the router. How do I uninstall the router? (I have instruction for re-installation). Also AOL rep told me, to make sure I configure the router to a certain port range. Any ideas as to how to do this?
    Anyone have problems with AOL high speed and linksys router? Has the high speed cable cord coming out of the wall, not ethernet or DSL.
    We have changed the settings in http://192.168.1.1 till I am blue in the face. None of the channels worked, security didn't work, adding the ip address manually to the laptop didn't work. I am getting no error messages. Am trying to get this wireless modem working because I need it. Should have come to this forum first!

    hi..if you want to uninstall the router...the only thing you need to do is hold the reset button down for 30 seconds...
    i m a bit confused here as to why the ISP techs asked you to forward ports on the router...port forwarding is needed for a specific application or a device that is behind the router....
    the mentioned ports are for AOL messenger ( AIM )....and has nothing to do with the modem...anyways , let us work out together on this issue...carry out the steps i mention and you can revert back with the results and your success rate...
    1) connect the computer to the modem and check what ip address you have on the computer ??
    2) go to start -> control panel -> network connections ->
     let me know what other icons you have besides Local Area Connection and Wireless Network Connection..
    3)connect the computer to the router and the router to the modem...
    access the router using http://192.168.1.1 .. let the internet connection type be on DHCP....check the ip address on the status page of the router ui...
    4) if it is 0.0.0.0 , go to setup tab and go to mac address clone subtab , enable it and hit clone..save the settings and do a power cycle...
    5) check whether you have the ip address...if you have the same ip as coming off of the modem..u should be online and if still 0.0.0.0 , then select PPPoE for the internet connection type and enter the username and password...check whether the ip address comes up....if still negative, ensure that the modem is in bridge mode...
    6)if the ip address comes up as 192.168.1.x , change the local ip add of the router to 192.168.2.1 and do a power cycle..
    let me know for any help !!!

  • How to enable a disabled iPod that won't connect to internet

    trying to enable my disabled 5th generation iPod touch. I have tried connecting to iTunes on the computer, which I couldn't get it to do anything. I then tried using the "Find my iPhone" website and erased the iPod. However, I got a message that says "This iPod will be erased when it connects to the internet". How do I connect a disabled/locked iPod to the internet/wifi while it is waiting to be erased because it won't connect to internet/wifi?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Brand new Apple TV won´t connect to Internet

    I just bought an Apple TV 3rd generation today. Unfortunately I´m having some issues installing it.
    The Apple TV does connect to my wifi network but won´t connect to Internet. I´m currently using Time Capsule as router and thought that all Apple gadgets would have no problems connecting to each other. Both my Macbook Air and iPhone can connect to Internet when using the same wifi. I´ve tried to restart and restore Apple TV a few times and have also restarted my router. Apple suggested that when troubleshooting, but it did not work. Anyone who knows how to solve this problem?

    I´m not sure what just happened, but when I woke up this morning and started Apple TV it worked. Haven´t done any changes in settings...
    Out of curiosity, if the same problem occurs again how would I solve the internet connection problem. Yesterday I just saw computers/settings on the main screen.

  • New iPhone 4s won't connect to internet

    New iPhone 4s won't connect to internet beyond my home wi fi. How can I correct this? I need internet where I go.

    I've got exactly the same problem.
    Upgraded to iOS7 all was fine. 
    It then prompted me to upgrade to 7.0.2 and now my iPhone 4s won't connect to Internet anymore.
    There was also a carrier settings update that I accepted which could have broken things.
    I've tried different APN settings but it still won't connect for me :-(
    Tried a Reset Network Setting, and the problem is the same.

  • Safari won't connect to internet; Firefox will ???

    Safari won't connect to internet; Firefox will???
    Wierdest thing. For some reason Safari won't browse or connect to the internet anymore. When I open Safari the default address is in URL bar, but with highlighted (words only) in blue and it just sits there all day. I can't connect to any web site on the net.
    However, if I open Firefox all is fine and my Mail is all fine also.
    I've repaired permissions a few times and even trashed the preferences for Safari, restarted computer etc, but it still refuses to actually display anything. I get a blank white page, then after about 2 minutes it simply says "Safari can't open the page. Because the server stopped responding".
    As I said, no problem with Firefox.
    Any ideas.

    I thank you for getting me into the right ball-park otherwise I would not have spotted it.
    You're welcome. Glad I could help.
    Please consider marking this post "helpful" next to my name ((you'll need to log-on to the forum).
    Aloha from Big Island.

  • PDF's won't print in Internet Explorer after upgrading to Adobe Reader 11.0.03

    PDF's won't print in Internet Explorer 9 after upgrading to Adobe Reader 11.0.03.
    The print dialogue box won't open....nothing happens.
    Desktop OS is Windows 7 SP1.
    Randy Heil

    Two obvious troubleshooting techniques are to delete and re-install the printer driver (or updating printer driver) and fixing the installation of Acrobat. Have you given those a try?

Maybe you are looking for