Won't connect to itunes or charge unless its in diagnostic mode.

My ipod classic won't connect to anything.  My mac doesn't recognize it, my ipod player doesn't recognize it and my car radio plug in doesn't recognize it.  It won't charge unless I put it in diagnostic mode, but once its charged it will play just fine with headphones.  Help! What can I do to fix it?

I also already uninstalled and reinstalled itunes again and that didn't do anything either.

Similar Messages

  • IPad 2 Won't Connect into iTunes, and Charges at About 1% per Hour on Charger or iTunes.

    Hi there,
      The title says it all really.
    When I connect iPad 2 to iTunes it doesn't connect - it does through wifi however.
    When connected to either iTunes or charger it doesn't say it's charging however it will if wifi etc. are off at about 1% or so per hour.
    Yes! I have tried restarting both the computer and the ipad, different outlets, charges, computers and leads, etc., etc., etc.
    Maybe someone has some ideas?
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    iPad Charging
    "The fastest way to charge your iPad is with the included 10W USB Power Adapter.
    iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter.
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    Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain."

  • IPod Touch is disabled, won't connect to iTunes and will not go into recovery mode.

    Hello! I had lost my iPod touch for several months and finally found it. However, I didn't remember the passcode. Now it's disabled and says to connect to iTunes. iTunes is saying that I must enter in the passcode before it can connect. I tried following apple's instructions on putting it in recovery mode, but when the home button is held down, only the apple logo appears until the disabled screen comes up again.
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    Try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My ipod got very low battery and now won't connect with itunes?

    My ipod got an extremely low battery and now it won't connect to itunes or charge when connected with the usb. I had not trouble connecting before this

    Let it charge for awhile. 
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    After charging for at least an hour try resetting the iPod.  Also see:
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  • IPod Touch 4th Gen won't connect to my computer, charge or connect to iTunes.

    Okay, here is the issue. My computer runs Windows Vista. Ever since I have updated iTunes to 11.0.2, my iPod touch hasn't been able to connect to the computer at all. I don't know if there is any correlation between the update and my issue, but I need someone to be the judge of that. Apple has suggested that you uninstall iTunes, QuickTime, etc. restart the computer and then reinstall them. So I have done that multiple times, and my iPod still won't connect to the computer. My sister's iPod touch, 4th gen just like mine won't connect to iTunes or the computer either. I have spent a lot of time looking up possible solutions, but none of them work at all. I've done everything Apple suggests in troubleshooting and such, but nothing works. I was hoping someone else might be able to give me a solution. One that hopefully does not involve uninstalling and reinstalling Apples programs, which I have done several times.
    I have tried all accessable USB ports on my computer, and I have switched between the four different USB cords that we have, so this isn't the issue. My PS Vita will connect to the computer with no issue at all, so it isn't the USB ports either. I can plug my iPod Touch into my PS3 and it will charge the instant I plug either end of the cable in, the same for my sister's. I can plug it into the dock on my mother's alarm clock and it will charge just fine. I'm open to any suggestion, so please help me out here.
    -Jay

    So you tried everything here:
    iOS: Device not recognized in iTunes for Windows
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Try connecting to another computer to help determine if you have an iPod or computer problem.

  • My iPod Nano won't connect to iTunes and I need to charge. Sometimes it turns on but then, when I try to connect it when it turns on. It just turns off all over again. Please help?!

    Well, I have an iPod Nano and it's not turning on. When I try to connect it, since I have to charge it. It won't work. It always turns off and on.

    you dont have to connect to itunes to charge a nano you just plug it in to the computer and it will charge if you give it time.i hope that my advise helps.:)

  • Ipod will connect to computer & charge but won't connect to itunes.

    for some reason, my ******** ipod that ive had no problems with since i got it (a few months ago), won't connect to itunes but yet will charge. ive tried a different usb port, and ive tried to reset my ipod, but it still wont connect. i dont want to have to re-install itunes & have to save all my music to a different place (blah blah) but i guess if i have to i will.
    HELP. because i really need to add new music to my ipod & this is really starting to make me mad.

    Hi kirsten,
    If your iPod is "********", do we want to bother to fix the problem?
    Assuming it isn't "********", have you tried the 5 R's?
    The 5 R's
    If that doesn't do it, check this out:
    iPod shows up in Windows but not in iTunes
    maz

  • My iPod Touch 5th generation is in recovery mode, and my iPod won't connect to iTunes so I can restore it, any ideas on how to fix it?

    Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use one of these program
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                         
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar              

  • I dropped my ipod touch 3 generation into some water.  Now it shows me the itunes logo and the usb cord picture.  I restored my ipod, and now it won't connect to itunes or my computer. What should I do?

    I dropped my ipod touch 3 generation into some water.  I let it dry off completely befor turning it back on.  Now it shows me the itunes logo and the usb cord picture.  I restored my ipod, and now it won't connect to itunes or my computer. What should I do?

    Hey
    Does it charge when connected, if not you may have broken it..
    You can always try an apple Genius at an Apple Store,
    Jason

  • 1st gen iPad won't connect to iTunes

    I have a 1st gen iPad that won't connect to iTunes.  My macbookpro is up to date on all software installations.  The software on the iPad is version 4.2.1  I am connecting with the factory USB cable and it does seem to be making a connection...the iPad begins charging (we've never had chargin problems with it) and it connects with iPhoto.  I've restarted both the computer and the iPad.  I want to update the software on the iPad but can't as it doesn't connect with iTunes.  Any help would be much appreciated. 

    bueller?  bueller?  Any advice on where to go for help?

  • IPOD won't connect to ITunes.  Mac OS Can't repair the disc and Partition Failed.  Help!!

    Hello,
    I am distraught because my IPod Classic won't connect to ITunes.  My Mac won't even recognize it after a few seconds, and I have to keep resetting for the Mac to recognize it.  Mac OS can't repair the disk, and said to reformat.  I tried to partition, but that failed with the error message: couldn't unmount disc.  I don't mind losing all the files, and am really just hoping that it will work again.  I have virtually zero technical knowledge, and thought I might reach out to see if any savvy users know a trick or two that I might try. 
    Thanks for all your help,
    Mary Louise

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use one of these program
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                         
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar              

  • My ipod Touch (3rd Gen 32 GB) won't connect to itunes/computer

    It won't connect to itunes or my computer. when I try to turn it off while it's plugged into the computer, it resets back on.
    It is not charging in the computer. I don't know what to do.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I am locked out of my iPad, I can't back it up because it won't connect to iTunes (because it's locked with a password) and I need it for school, it has all of my school work on it and the school doesn't have or passwords. PLEASE HELP ME!!!

    I am locked out of my iPad 2, I can't back it up because it won't connect to iTunes (because it's locked with a password) and I need it for school, it has all of my school work on it and the school doesn't have or passwords. I can't loose all of my work. PLEASE HELP ME!!!

    Hi ebby,
    Here are the instructions for a disabled device - hopefully you have sync'd with your computer before now?
    http://support.apple.com/kb/HT1212
    Good luck!
    Cheers,
    GB

  • Apple TV won't connect to iTunes and does not show up in my devices list in iTunes.

    My older model Apple TV won't connect to iTunes and does not show up in my devices list in iTunes.  I have two Apple TVs in my house and I can't imagine that this is part of the problem but I mention it just in case.  My other Apple TV is brand new and it connects to iTunes just fine.  I've tried most of the "fixes" and one says to Force Sync but I can't since Apple TV isn't in my device list.  Another "Fix" said to Navigate the Apple TV to Settings --> Downloads --> Check for Downloads, but when I tried that there was no option for "Downloads" under the Settings Heading.  I'm at a loss.  Please help.  Could this be an issue with too many authorized devices?  We have three iPads, two iPhones, laptop, desktop, two Apple TVs, and an iPod and most of them are syncing the same music playlists and whatnot...  have I run out of rope?

    hi, just posting to everyone in general..its not you, or your apple tv, it is itunes.
    ok, ive had the exact same issues for weeks now, as with everyone i had done the lastest upgrade and no longer could see/sync my gen 1 appleTV.........so, i removed the upgrade and went back to the prev version, even though it was showing in my prefs under appleTV, it still wouldnt show in the side panel under devices....i gave up.
    This week i was determined to get it to work!  So i started from scratch, totally removed itunes and started back with version 9 and upgrade each version from there, i had no luck, ic clicked find appleTvs but it wouldnt....however i just d/l version 9.2.0.61 and BINGO!. No sooner has it opened and up popped the side panel devices list, showing my appleTV..all ready to be synced etc. I immediately panicked of course haha..and set it all up and its working perfectly.
    ...Only catch now is that this older version will not be compatiable with my iphone, which i do keep music on...seems we cant win. grrrrrrrrrrrrrrrr   this will be the same for all the latest apple products.
    Apple needs to allow more than one version of itunes per pc OR perhaps they could get their act together and include all of the millions of APPLETV GEN1  owners in there latest upgrading..after all, THEY made the product and THEY do sell the movies/tv shows, perhaps they could stop making all the upgrade all about the music only!......on which i might add why not incluse movies/tv shows in icloud! yet another upgrade that should be included in the APPLETV  GERNERATION 1!..yes we do  still exist!
    at the very least, im happy ive managed to get all my movies etc onto the apple tv, where ill keep them and from now on d/l directly onto my apple tv. I usually d/l to my laptop and then send them to the appletv but while trying to get all this sorted i did a test, i d/l a movie  using my appletv hoping it would somehow let itunes "find" it and getting it to show up in my device list, but it didnt work,  however it did sync/send the movie to itunes..  so at least i could save a back up copy.
    good luck trying, as i said this has been weeks and this is the only solution ive found so far....and going through these forums its obviouse its itunes thats the issue, NOT Our apple tvs.

  • My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

    My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

    My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

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