Won't detect iPhone

When i try and connect my iPhone to my MacBook Pro it doesn't detect the phone in the 'device' section. But shows that it is connected on the phone and iTunes. But i needed to transfer my pictures and movies across to my mac.

I believe that the newest iTunes is 7.3.2.
I would try to download again.
http://www.apple.com/itunes/download/
Also, make sure that you uninstall all Apple software, ie. Quick Time, etc...

Similar Messages

  • Computer won't detect iphones

    Why won't my computer detect iphones? I know for a fact that it isn't the cables OR the the USB ports, so don't even try with that. I have tried all the ports and I know my cable works, I have it plugged into a wall right now. I have tried with my own iphone, and two of my friends tried as well. My computer just will not detect them.

    What computer are you using?
    iOS: Device not recognised in iTunes
    Windows: http://support.apple.com/kb/TS1538
    Mac: http://support.apple.com/kb/TS1591

  • ITunes won't detect iPhone after iOS 7 Update

    Since I've updated to iOS 7, iTunes (11.1) won't detect my iPhone 5. Any advice..

    Hello FahadSheikh,
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    ... Hope you can solve this issue FahadSheikh!

  • Itunes 10.6.1 won't detect iphone

    I just tried to update my software and not only can I not connect to my phone anymore but Itune won't detect my phone at all now, so I am sitting here like a freak with no phone, Help!

    Make sure you check the Apple Mobile Device Service as described in steps 2 & 3 at the bottom of this article: http://support.apple.com/kb/TS1538.  This is often the issue on a Windows computer.  It also could be a failing usb to doc cable or a dirty connector on the bottom of your phone.  Also be sure you aren't connecting through a usb hub; connect directly to a usb port on your computer.

  • ITunes won't detect iPhone 5

    iTunes on my mac sync one of my iPhone 5 just fine. However, other one won't sync. It won't even detect in iTunes. I can see the sync symbol on the phone but itunes won't show the iphone in application. Here is the log file.
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    Marker - May 27, 2014, 9:56:07 PM
    May 27 21:56:10 tests-mbp.home iTunes[3112]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:52
    May 27 21:56:10 tests-mbp.home iTunes[171]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:52
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    May 27 21:56:10 tests-mbp.home iTunes[171]: tid:133b7 - unable to query device capabilities
    May 27 21:56:12 tests-mbp.home com.apple.usbmuxd[17]: HandleUSBMuxConnect Client 0x10020a7f0-AppleMobileDeviceHelper/com.apple.SyncServices.AppleMobileDeviceHel per requesting attach to 0x2e:62078 failed, no such device
    May 27 21:56:12 tests-mbp.home AppleMobileDeviceHelper[280]: AMDeviceConnect (thread 0x7fff7b985310): Could not connect to lockdown port (62078) on device 46 - 131dc6e7fa9259aec48dc28aa34588e1a1808a29: 0xe8000084.
    May 27 21:56:12 tests-mbp.home AppleMobileDeviceHelper[280]: 280:2073580304|DeviceLinkListener.c:_copyMobileDeviceValue| ERROR: Could not connect to attached device: This device is no longer connected. (132)
    May 27 21:56:17 tests-mbp.home syncdefaultsd[3329]: **** globally delaying apps from syncing, next sync will be in 1s
    May 27 21:56:17 tests-mbp.home AppleMobileBackup[3387]: WARNING: Backing up 131dc6e7fa9259aec48dc28aa34588e1a1808a29
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    May 27 21:56:20 tests-mbp.home com.apple.usbmuxd[17]: _SendAttachNotification Device 98:b8:e3:74:7f:bd@fe80::9ab8:e3ff:fe74:7fbd._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.
    May 27 21:56:21 tests-mbp.home syncdefaultsd[3329]: **** globally delaying apps from syncing, next sync will be in 1s
    May 27 21:56:48 tests-mbp.home MDCrashReportTool[3395]: 3395:3674112|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyAndProcessRemotePath:usingConnection:]| ERROR: Could not remove remote path at ./DiagnosticLogs/security.log.20140527T121006Z

    You're most likely connecting a mobile device with a USB cable that is either faulty or incompatible. Try another cable and disconnect all other USB devices. The device itself, the USB port on the Mac, or another device on the bus could also be at fault.

  • ITunes won't detect iPhone after upgrade

    I recently upgraded my iTunes (7.3.1) and now it won't sync w/ my iPhone or even detect it. Any suggestions on what I ca do? I removed itunes software,restarted computer and downloaded again- still nothing. in fact now it won't even charge through the USB port!
    Thanks

    I believe that the newest iTunes is 7.3.2.
    I would try to download again.
    http://www.apple.com/itunes/download/
    Also, make sure that you uninstall all Apple software, ie. Quick Time, etc...

  • ITunes 10.3.1 won't detect iPhone. What can I do?

    I've attempted to uninstall and reinstall iTunes 10.3.1 several times since the program does not recognize any idevice I've plugged into my computer. I'm on Windows 7 SP1. Despite my best efforts, I cannot get iTunes to recognize the device.
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    - Unplugged all other USB devices
    - Checked to make sure all USB cords are working and secure.
    - Unintall iTunes, delete app data in user/AppData/Local/Apple
    - Check to make sure USB driver is updated.
    - Went into Windows services to make sure Ipod Service, Bonjour Service, and Apple Mobile Device services are all on automatic start-up.
    - Turned off Anti-Virus & Firewall to test if those were the issues.
    My iPhone 4 shows up within Windows explorer as an unspecified device. I've going through explorer to check the driver it's using to recognize it, and it does use the Apple Mobile Device USB driver.
    I'm kind of at my wit's end here. One thing I've notice is that even after unintalling and removing any remains in the program files folder, when I re-install, iTunes remembers the location of my music (which is on an external drive). I have no deleted my library file, as I'm not sure if this has anything to do with this issue. Any advice would be apperciated.

    After several uninstalls/reinstalls, I consistently get this message:
    iTunes Setup Assistant
    Warning!
    The Bonjour service has been disabled. Bonjour is required for sharing music with others, playing music through AirPlay speakers, connecting to Apple TV, and using the iPhone and iPod touch Remote. Re-enable the service in Control Panel -> Administrative Tools -> Services.
    Unfortunately, I've gone into Services already only to discover that Bonjour is already running (and starting automatically. I have a hunch that because Bonjour is not working it is the reason behind my iPhone not being detected. I've downloaded the separate download of Bonjour (http://support.apple.com/kb/DL999) but it had no effect. Likewise Renvo Uninstalled did not work (I have a hunch you're trying to promote a product here anyway whiskycollector).
    Let's keep looking for an answer!

  • IPad won't detect iPhone with camera connector

    So I got the camera connector kit and wanted to use it to transfer photos from my iPhone 4GS to my iPad 1. Unfortunately, the iPad doesn't detect it, it just sits there. How do I fix that?

    According to the support page: "In addition to supporting digital cameras and SD cards, you can also import photos and videos from your iPhone*, iPod touch, and iPod nano (5th generation) using the Camera Connector."
    http://support.apple.com/kb/HT4101

  • ITunes 10.1 won't detect iPhone 3G

    I just installed iTunes 10.1 and it has failed to detect my iPhone 3G. It detects it sometimes but that's rare.
    Here is my diagnostics test result
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Dell Computer Corporation Dimension 4600i
    iTunes 10.1.0.54
    QuickTime 7.6.8
    FairPlay 1.10.14
    Apple Application Support 1.4
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.3.0.69
    Apple Mobile Device Driver 1.52.0.0
    Bonjour 2.0.4.0 (214.3)
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    Current user is an administrator.
    The current local date and time is 2010-11-12 19:15:36.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is disabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    Intel(R) 82865G Graphics Controller
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: 523eab5fe6736e614a39aca4861d3906
    ** Device Connectivity Tests **
    iPodService 10.1.0.54 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801EB USB Universal Host Controller - 24D2. Device is working properly.
    Intel(R) 82801EB USB Universal Host Controller - 24D4. Device is working properly.
    Intel(R) 82801EB USB Universal Host Controller - 24D7. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    Intel(R) 82801EB USB Universal Host Controller - 24DE. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Connected Device Information:
    , iPhone 3G running firmware version 4.2
    Serial Number: 870164B6Y7H
    ** Device Sync Tests **
    One or more sync tests failed.

    Hey guys, same problem here...usb driver missing specified file, but don't know what the file may be. I have two drivers for Apple USB driver one being from 07/2010, and the other 09/2010 niether work with iTunes 10.1. I finally got so frustrated that I called ATT support, but to no avail. I also tried uninstalling, and going oldversion.com for a previous version of iTunes, to no avail. I keep seeing the new hardware has been, but the specified file not found. This would start everytime I hooked the iphone to pc. I finally just set my pc back to old condition using a backup on slave drive...issues with iphone getting worse, guess they want you to fork out the money for iphone 4...think i'll switch to ANDROID!

  • ITunes won't detect iphones at all? Running Windows 7 - 64 bit

    I have two iPhone's. One is a 4 and the newer one is a 4S.
    Neither will detect in itunes for some reson and I can't locate in the settings where to make it search for them.
    The USB socket knows they are there as it makes the did did noise as they connect and disconnevt each tiem?
    Please help !!!

    I have the exact same problem after last upgrade to 10.5 safari, now iTunes and Safari can't load any sites and I can't load iTunes app store.
    With those symptoms, I'd check the following document:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    (Itunes uses the same webkit rendering engine for the store as Safari does for rendering web pages, so the same sort of things that can cause a blank Store can also cause a blank Safari.)

  • ITunes won't detect my iPhone 4

    I currently use a MacBook Pro with the 12.0.1 version of iTunes, however I also have an iPhone 4 and recently got an iPhone 5. In order to backup my iPhone 4 and put it onto the 5 i need to be able to sync, but iTunes won't detect my device (iPhone 4). I have completely uninstall iTunes so that I can install an older version that is compatible with my iPhone 4.
    So my question is, what is the latest version of iTunes available that is compatible with the iPhone 4 software of 7.1?
    All help is appreciated, thanks.

    For anyone else having this issue on OS X this post will fix it.
    Steps 7, 8 and 9 may not be required in Snow Leopard.
    http://discussions.apple.com/thread.jspa?threadID=2465013&tstart=0
    Reinstall the Apple Mobile Device Service:
    1. Disconnect your iPhone, iPad, or iPod from the Mac.
    2. In the Finder, locate iTunes in the Applications folder and drag it to the Trash.
    3. Move the iTunes icon to the Trash.
    4. Choose Go > Go to Folder.
    5. Enter /System/Library/Extensions and click Go.
    6. Locate the file AppleMobileDevice.kext and drag it to the Trash.
    7. Choose Go > Go to Folder.
    8. Enter /Library/Receipts/ and click Go.
    9. Locate the file AppleMobileDeviceSupport.pkg and drag it to the Trash. If prompted, authenticate with the administrator password.
    10. Restart the computer.
    11. Choose Finder > Empty Trash and restart the computer.
    12. Download and install the current version of iTunes.
    13. Connect your device to the Mac again and open iTunes & see if you can sync now.
    Message was edited by: kazop

  • ITunes won't detect my iPhone!

    Can somebody let me know why my new iPhone 3G won't be detected on my iTunes using a regular USB cable??
    I have all the latest iTunes and I know my USB works on my regular iPod nano ... but it won't detect my iTunes to charge the phone.
    Any help is greatly appreciated. Thanks!

    This link may be helpful.
    http://support.apple.com/kb/TS1591

  • ITunes won't detect firmware 4.3.3 for iPhone 3GS

    I've read about the problem where it doesn't download it and you have to turn off the firewall etc.  However my problem is that it just won't detect it at all.  I check for updates and it says that my iphone is update to date which is running on a 4.2.1.  I even tried to manualy do by downloading the firmware and going into recovery mode on the phone and shift clicking restore but then it says that the firmware is not compatible with my phone.
    The phone is an iPhone 3GS not jailbroken running on 4.2.1.
    Running Windows 7 64bit.
    I have the most recent version of iTunes.
    I did the whole virus protection being off, firewall off and changing the host file thing.
    Nothing seems to work and I'm not sure what else to do here.  I thought perhaps the 4.3.3 firmware wasn't for the 3GS but reading about it seems it is so I'm not sure why iTunes won't detect it.

    Try getting it from here
    http://osxdaily.com/2011/05/04/ios-4-3-3-download/
    Download the version for your phone, then connect the phone to iTunes and hold SHIFT while clicking Check for Updates. You can then install the file you downloaded above.

  • My iphone 4s won't detect any wifi networks.

    Hi
    My iPhone 4s won't detect any wireless networks.  It was working fine until last night when the connection dropped int he middle of me watching a programme.  At first I thought it was our router, but I reset that about 5 times, and all other devices are working fine on it.  The phone won't detect any other networks either - if I ask to join a network it comes up with the message "could not scan for wireless networks".  I have tried resetting the network settings as suggested on the support page, but it hasn't worked.  Can anybody help?  Thank you.

    If no change after resetting network settings on the iPhone, try restoring the iPhone with iTunes as a new iPhone or not from the backup.
    If no change after that, the iPhone has a hardware problem.

  • My iTunes won't detect my iPhone that has to be restored via iTunes *because if pass code problems* and its running iOS 7.2

    my iTunes won't detect my iPhone that has to be restored via iTunes *because if pass code problems* and its running iOS 7.0.4

    If itunes is comming up and saying it can't read the device because it's locked with a passcode, you may have to put your device into recovery mode first.
    To put your device in recovery mode: (Following these steps will erase your device and reset everything to factory defaults)
    1) press and hold the power button until you see the slide to power off option
    2) swipe to power off
    3) Press and hold the home button while the device is off and connect it to your computer. Continue holding the home button until you see a graphic with the iTunes logo with a picture of a USB cable below it.
    4) iTunes should give you a message that it has detected a device in recovery mode. Click ok and then select Restore iPhone. iTunes will download a fresh copy of iOS and then wipe the device and restore it. Depending on the speed of your computer's internet connection this may take a while. Just leave the iphone connected to your computer until it's finished.
    If itunes is not detecting it at all or is Not giving you the message that the phone is locked with a passcode, you may end up having to reinstall itunes. This seems to be a fairly common problem after the most recent itunes update (11.1.5)
    If this is the case and you happen to be running a windows based computer you will have to uninstall itunes in this order from your programs and features option in control panel:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Then download and reinstall itunes from itunes.com try putting your device into recovery mode again and restore.
    Hope this helps.
    Cheers.

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