Won't format, re boot, clean up, dock, what do i do

Hi, My (friends) Micro Zen won't dock. Ive tried putting a paper clip in the small hole...no luck.
I've tried clean up and re boot, it just freezes in the process.
I can't get it to play, it won't go past the welcome Creative screen.
I'm really worried about how to resolve this as I only borrowed it from someone a few days ago, was charging it through my USB port and it's never worked since. Please can someone help! And to top it off I only have the internet at work, so probably have limited access to what I can download.
Is there any hope or have I well and truly broken it's

First of all the Zen Micro doesn't have a small hole for placing the player in recovery mode. (That is the microphone and the two little holes in the other end are for a lanyard). Read the instructions at the top of this page for the Zen Micro and putting the player in Recovery mode. It is very easy, if you read the instructions first.
As this player belongs to someone else, I would take it back to them and if it doesn't work on their computer, they could try a format and reinstall the firmware. (Yes, the format will remove everything from the player)
luvmyrescuedogs
Message Edited by luvmyrescuedogs on 04-23-2008 08:42 AM

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