Won't go into disk mode

My ipod has the sad face on it, but it also indicates low battery. It won't charge, so I can't put it into disk mode to fix it. Do I need a new battery??

Problem Solved.

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My ipod won't go into disk mode

i've tried and tried and it won't go into disk mode. it shows an apple then a folder with the ! and when plugged into the computer sometimes it'll say don't disconnnect for about 10 seconds and then it'll go back to the apple.
also it sounds as though the drive is stuck in a loop; a weird repetitive whirring sound when i hold it up to my ear.

If you can't get it into disk mode and restore the iPod it most likely needs service, especially with that noise it's making.
Service request.

My iPod classic won't go into disk mode

I have an iPod Classic (120GB) here. When I turn it on, it gives me a screen with the Apple logo first and after a few seconds a screen with a red circle, a cross in the circle and the text: www.apple.com/support/ipod . I followed all the steps on that page, however my iPod won't go into disk mode. The iPod is not seen by my iMac and iTunes. What to do?

See Here
iPod doesn't appear in iTunes
From Troubleshooting Here
http://www.apple.com/support/ipodclassic/
iPod issues? Try these five steps first: Reset, Retry, Restart, Reinstall, Restore.

IPod Nano 5th Gen is stuck on the Apple Logo, won't go into disk mode and won't connect to computer.

My iPod Nano 5th Generation won't turn on; I've held down "Menu" and the center button which makes the Apple logo come up, then it just stays on that. I've followed steps I've seen on here trying to get it into disk mode by holding down the "Play/Pause" button and the center button immediately after the Apple Logo appears but it doesn't respond to that at all. I've charged it and upgraded my iTunes but nothing seems to do anything to it. When I plug it into my computer there is nothing to say it's plugged in on iTunes or My computer or anything. It's driving me crazy and I'm hoping there's a way I can fix it without it having to be sent off.
Any advice would be cracking!
Thanks,
Tilda

Did you ever get this resolved? I'm having the same problem and can't figure it out.

Ipod won't go into disk mode for recovery

This morning my IPod (80GB Video Ipod) wouldn't play, so I rebooted it, but it would not restart and it gets the red X sign. I followed the directions to get it to go into disk mode, but it still won't. It keeps going to the red X screen! I can't seem to find anymore help on how to fix this!!!
Anybody had this problem? How did you get it fixed, please don't tell me that you can't because I have only had my ipod for a few months!
How do I get my ipod into Disk Mode?!

For anybody experiencing the problem I described above, I have bad news and good news...
Bad news - The hard drive on your 5th gen iPod is shot if you are having the same problem as me with getting the "red x" and not being able to go into disk mode. It is irreparable...sad.
The Good News! - As long as your iPod is under warranty and has not had any water damage and can pass a visual inspection from an apple employee for physical damage they will replace it! Simply set up an appointment at an apple store with a "Genius Bar" employee. It only took about 5 minutes from start to finish for me to explain my problem, have the guy run like three super quick tests and then swap out my broken iPod for a brand new one.
Good luck all!

Ipod won't go into disk mode

for the last week and a half my ipod has not been able to start, everytime i turn it on i get the apple logo then the big red x that tells me to contact ipod support. i've restarted it a thousand times, made sure it was charged and when i plug it into the computer it doesn't register that the ipod is plugged in. when i tried to get the ipod into disk mode, it continued to give me the red x. is there a way to fix this? is my ipod killed for good?

Problem Solved.

4GB nano won't go into disk mode

I tested to see if it would go into disk mode but it wont, I did exactly what it said here on the site. Is there something wrong with my nano?

If you can't get it into disk mode and restore the iPod it most likely needs service, especially with that noise it's making.
Service request.

The terrible "RED X" has shown up, and my iPod 6th gen. won't go into disk mode. Tried slamming it against a table, but that doesn't work. What do I do?

I've had this thing for a long time and it started having the "go to support page on the apple website" red x on the screen. I can't restore it to Disk Mode because it won't let me. I've tried slamming against a table like some people have recommended and I can hear it trying to work on the inside but not totally, and nothing has changed. What do I do?

There isn't much else you can do other than have the iPod's Hard Drive replaced. Apple can exchange your iPod for a refurbished one of the same generation and capacity or you can send it to a third party service center to have them actually put in a new HD for a little less.
B-rock

IPod classic won't sync, doesn't go into disk mode what do I do next?

Here we go, another iPod classic problem. A few days ago I noticed a lag while going through my artists list. Went home, tried to sync, iTunes said I had a corrupted file please restore. Not the first time this has happened so I thought it would be an easy fix. Nope. Restore didn't happen. Now my classic doesn't turn on unless plugged in to my PC. Went through the motions for everything Apple reccomends, nothing. The screen looks like it's in disk mode, but doesn't say disk mode on it. It won't go into disk mode, so I can't reformat it on Win 7. Shows up in windows as removeable drive but does not show up in iTunes so I can't change settings or do another restore.

Main Issue: Short; in disk mode all I get is a screen that says "Okay to disconnect" with a check mark
In Disc mode, yes that is all you see on the Ipod Screen, as the iPod becomes an external hardisk and not a media player with Menu. I's main function is to store files to/from the Mac.
Hard reset (using the menu and middle buttons
Reset the iPod - you ust press the Menu and center button for about 10 secs till the logo comes ON.
I need to be able to put in disc mode to at least run diagnostics on it and can't even do that.
If you want to go into disk Diagnostic, read this excellent post from tt2.
https://discussions.apple.com/message/17028567#17028567
Today, the ipod is not even being recognized by the computer to say that it's there. There is no "connecting" screen, not even a charging symbol.
*Exception: It will charge when hooked up to a charger in an outlet which leads me to believe it's a software issue in the ipod.
You can try all the above, but you should know that when connecting the iPod to a Mac, do not use the Keyboard USB port, or any USB Hub. if you are using a Macbook Pro, only one USB port can be use for the iPod, the other one is not a high Power USB 2.0 port, which shared the Internal bus with iSight and other IO devices like Mouse, infraRed, Bluetooth etc.
So take a look at your Mac user manual and see which USB port to use.
Have a nice day!

IPod Classic won't sync or go into Disk Mode.

My iPod suddenly decided to now work, and displays a red cross (X) on the screen. I looked up what to do, and apple.com told me to set to disk mode. I spent a few minutes reading it and looking up tutorial videos on how to do it, and mine will not cooperate. I hold down the Menu and Center button until the screen goes black, then I'm supposed to hold down the center/Play button after the screen fades, but the screen doesn't fade for that long and goes back to the cross. I'm just trying to get it to read in my Windows XP so I can restore it.

Hi, did you ever find a fix for this? My iPod Classic has just done the exact same thing - red X, won't be detected on Windows, and won't go into disk mode (will go into Config mode, but I can't see anything in that mode that will help).
Would really like to be able to put this into disk mode so I can try to restore my files...

IPod Classic will not turn on, refuses to go into disk mode.

Hello Apple Community.
Last night I went out to a party, and while I was asleep, some questionable so-and-so poured alcohol on me, and this alcohol got all over my pants, and subsequently, the iPod.
I am using a 160GB White iPod Classic, and I have never had this problem with it before.
When i attempt to turn it on, I am shown the Apple logo for a moment, then a big red X with a circle telling me to come here.
I tried the steps for fixing the (X), but I can't even put it into disk mode.
The iPod makes an uncomfortable groaning noise, with some occassional clicking when I turn it on, and my younger brother in his infinite wisdom thought smacking it would be a good idea, especially since I told him that would not help in the least.
It hasn't made the noise again, but it still won't work or go into disk mode.
My question is in 2 parts;
1.) Is there any way I myself can fix my iPod? (i.e. Hair-drying it, formatting it etc.)
2.) If not, will Apple replace the hard drive inside, or the iPod itself in it for free?*
*The iPod was given to me as a gift Xmas 2011, purchased in August of 2011.
The site says it is still under warranty, but I want to know if this moron's action have voided that.
I have all the original packaging (and accessories), minus the receipt.
One last note; My care for the files on the ipod is literally zero, I have them all on my PC and don't care if they get erased, as long as I can fix this darned device.
Thanks in advance.

There is nothing, I can suggest except for what your brother did, which doesn't work.
Do bring it in to Apple Store and let them have a look, no harm in trying.
Good Luck!

HT1363 My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.

My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes. I have the latest version of iTunes. Windows has all the most recent updates too. I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

6th gen ipod nano has white screen and won't go into disc mode

My ipod nano has a white screen - it will play music, and it is recognized by itunes. It won't enter disc mode. I can't seem to find any other helpful steps to follow online other than put it into disc mode and restore it via itunes. When I attempt to put it into disc mode holding power/Vol down together the screen will turn back, but when I then hold down Vol down/Vol up together while the screen is dark it just goes back to white screen. I did plug it into the computer and restore it via itunes, and the screen is still white. Any ideas? Thanks!

Hi LizS5,
It sounds as if you have already done much of the troubleshooting suggested in this article, but I would suggest you work through it in order to get your iPod nano back up and running -
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Specifically -
Try putting the iPod into disk mode:
Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
While the device is in disk mode, sync it to iTunes and try to restore.
And if the issue is not resolved -
My issue is still not resolved. What do I do next?
For information on servicing your iPod, go to the iPod Service FAQ
Thanks for using Apple Support Communities.
Best,
Brett L

Ipod Classic says it needs fixing when connected. Won't connect in disk mode

I've just added all my music to a new memory stick and attempted to sync my ipod classic 160gb for the first time in about 5 years. However my laptop froze not long after it started and I had to restart the laptop.
Today I've tried syncing it again but every time I plug it in it says it needs fixing. I tell it to fix it but either it does nothing, or tells me it can't be fixed as another program is using it (even though all other windows are closed). I've tried restarting it by holding down the select and menu buttons but that didn't help at all. I then put it into disk mode as I read I could then select it in itunes and restart it. It just says 'ok to disconnect' and won't go to 'do not disconnect' or show up in itunes, and sometimes comes up that it needs to be fixed but can't as the disk can't be found.
The iPod itself still seems to be perfectly usable, and has all my old music on it.
I've looked at loads of things on google but none of it helps.

I've just added all my music to a new memory stick...
How is the "new memory stick" related to this problem? Does it have ALL of your music, including the music that is currently on the iPod?
Do you use a Windows PC or a Mac?
Is the latest version of iTunes installed, or do you use an older version?

HT1363 My ipod click wheel will not go into disk mode. All I get is the red circle with the X in it

The only thing my ipod will do is display the red circle with the X in it. I can not put it in disk mode, it won't work. It's the 160 GB classic with the click wheel. Is there anything else I can do to make it work again?

If you are unable to get the iPod into Disk Mode, the Hard Drive is likely damaged and beyond repair. You'll probably want to have it replaced either by Apple or a third party service center.
Here are Apple's repair prices.
http://www.apple.com/support/ipod/service/prices/
B-rock

Won't go into disk mode

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