Won't let me authorize to play a song

I can't play a song I purchased in an album from itunes store. When I click on it it tells me my computer is not authorized to play it and promps me to sign in to authorize it so I do and it tells me the same message over and asks me to resign in over and over and not able to play song. My computer is most certainly authorized to play itunes. This is a bug of some kind yes? Can anyone help? Thanks.
Dylan

Could be a Corrupt Download of that particular song...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Similar Messages

I want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized?

i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?

This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge!

HT1420 itunes won't let me authorize my computer. There is no option for this in the store menu.

I recently got a new computer and reached my limit of devices, so I deauthorized all. Now itunes won't let me authorize any of my computers. I've been through the help and there is simply no option for this. Please help.
Budluc

Look in the File menu.
(66531)

TS1277 My iTunes won't let me authorize my computer. I have Windows 8 and have only 3 devices authorized through my account. What should I do?

My iTunes account won't let me authorize my computer. I have Windows 8 and have only 3 devices authorized through my account. What should I do?

Howdy scrafts,
I would suggest this article named iTunes: Missing folder or incorrect permissions may prevent authorization found here http://support.apple.com/kb/ts1277
Open Computer from the Start menu.
From the Organize menu, choose Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders," make sure that the "Show hidden files and folders" option is selected.
Click OK.
Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed:C:\ProgramData\Apple Computer\iTunes
Right-click the SC Info folder shown and on the shortcut menu, choose Delete.
Restart the computer.
Take care,
Sterling

On a Mac OS X version 10.4.11 and itunes 9.1.1. Can't update to itunes 10.6Trying to get a previously purchased song. Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song. What can I do?

On a Mac OS X version 10.4.11 and itunes 9.1.1. Can't update to itunes 10.6, Mac too old. Trying to get a previously purchased song. Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song. What can I do?

If possible you need to upgrade OS X. However, what you can upgrade to is dependent on what your Mac hardware and configuration is which you have not provided in your profile.

HT1911 I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

My iTunes won't let me authorize my laptop.

I plug my iPod nano in and iTune won't let me drag songs onto my iPod nano because it says my laptop is not authorized and when I authorize it, it says it already is.

Click here and follow the instructions.
(73616)

ITunes Asking for Authorization to Play Downloaded Song

I am having a problem I've never had before. iTunes won't play a song I downloaded 11.0.4 won't play a song I downloaded from the iTunes Store as part of an album. It asks to authorize the computer to play the song. When I enter my name and password, it says my computer is already authorized. But then it wil not play the song! I've tried the troubleshooting tips on the webpage (ie deleting my SC folder, etc) to no avail. The "Info" section on the song, oddly, doesn't indicate that the song was downloaded from the iTunes store (the rest of the songs on the album list me as the downloader). But I also can't re-download the song, because the store thinks I've already downloaded it. The store offers me the opportunity to play the song, but then the same authorization problem happens.
Any help would be much appreciated.

Delete it and then redownload it.
(86043)

Won't let me go to the next song

When I shuffle my songs (or try to play songs from a playlist)the Ipod will not let me forward to the next song. All the forward button does is restart the song, and when it gets to the end of the song it just repeats. Can someone please help me fix this?

Hey there,
Head to Settings and check the repeat setting and make sure it is set to Off and not "One" or "All." See if that helps. If you want the playlist shuffled just go up one setting and make sure it is set to Songs or Albums depending on what you want.
B-rock.

ITunes won't let me transfer all of the songs on my iPod to my library!

Okay, I have had an iTunes account & iPod on a desktop computer for the past 3 years that my parents set up. (I get a monthly allowance that's linked to my parent's credit card.) I just downloaded iTunes onto my new laptop (this computer), and followed instructions to transfer my music from my iPod to my laptop library. It only worked for about half of my songs, and told me that this computer (the laptop) was not authorized to play the songs that had not transferred. I re-authorized the computer, to no avail. Anyone able to help?
(Also, on my iTunes display, there is no "shopping cart", just "store" and "purchased". Why is this?)

If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer
Or...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.

Istore won't let me authorize my computer

While I was living in Germany I bought a lot of music from the German MusicStore. Now I am back in the USA but I had to reload my OS and now I can't play any of the music I purchased in Germany. When I try and authorize my computer it says its not authorized. When I put in my account and password it takes me to my account in the German Music Store but it won't authorize my music.

Error "E_AUTH_NOT_READY" | Digital Editions

ITunes won't let me authorize my computers

I'm unable to add my Mac even though I have 4 devices listed . It says I already have 5 computers authorized on the account but it won't show me what they are so I'm unable to de-authorize them.

Use the Deauthorize All command documented in this article.
(64051)

ITunes will not let me authorize to play music. Claims I already authorized 5 computers. I have not (to my knowledge). Bug? My computer crached last year and a new HD was installed. Computer is Mac from 06 with Mac OS X10.5.8

Have a Mac Power Book bought 2005 when living in the US. Installed iTunes and set up an account. Have since dowloaded music, videos etc worth $1000s to my computer.... Last year 2012 my HD crashed and I had a new installed with operating system OS X 10.5.8. Can't upgrade to later systems. Before the crash I had long since moved out of the US and forgotten my old user ID and password for iTunes as I hardly ever purchased any music or used the program. Luckily I had my library saved on external HD and on my iPod. I just bought an iPod Nano this Xmas and when I was going to download music to it I realized I had problems. iTunes claims being the latest version (10.6.5) but the Ipod Nano want 10.7 to be able to work with iTunes. I then started to try to access my music and iTunes that I had not been using since the crash. It was an upgraded version and had new unfamiliar functions. I tried, to the best of my ability, to set up the account but to my frustration I can no longer access the $1000s worth of purchased music and music videos. ITunes just give me " I have already authorized this computer Including this one, you have authorized one computer out of your available 5". I only have this computer with iTunes! Is it a bug and how can I access my music?? I undestand I most likely will have to purchase a brand new computer to be able to use my iPod Nano I allways loved Mac and it's programs for its simplicity as I am no computer vizard but I am now desperate and at my wits end HELP!!

In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

ITunes won't let me authorize my new computer because I already have 5 computers authorized. One of those computers are broken so I can't deauthorize it!

Ok so i have a new computer and i want all of my songs on it. problem is, i have 2,000 songs on my old computer and i really dont wanna waste a bunch of time downloading them back so i was gonna use homesharing on itunes. another problem is i already have 5 computers authorized for my account. i really cant think of the 5 computers i used to authorize my account besides my old computer, my friend's, and my old laptop. My old laptop is BROKEN so i can't go on itunes to deauthorize it!!! what do i do?! i really can't remember the other 2 computers i used to authorize my account! help me please thanks

Hi songmii,
go into view your account(Store->View Account)
in that screen after you type in your password go to where it says authorizations and to the right you should see, deauthorize all, click that.
after that you just need to authorize the computers you are currently using(Store->Authorize this computer)
that should do it
When I'm saying Store, I mean at the top menu where it says File-Edit-View-Control-Store
hope that helps,
Dane

Itunes 12 won't let me authorize my macbook pro

I'm signed in to my iTunes account on my macbook, that it got yesterday, and can edit the account but when I try to download songs from the account it says that I need to authorize my computer first. I tried to authorize with old answers to similar questions but I just updated to iTunes 12 and the old methods aren't working, can anyone help?

Hello SJGC135,
Thanks for the question. After reviewing your post, it sounds like you are trying to authorize the computer. Was it asking you to answer security questions? I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Authorize your computer in iTunes - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Won't let me authorize to play a song

Similar Messages

Maybe you are looking for