Won't let me download archive purchases
Hi-
I recently bought a mac after my PC broke again. Apple have allowed me to download all my archive purchases that were lost on the previous computer.
When I try to download it however it won't let me. It says there are 861 downloads available but doesn't actually show those items as a list of titles and when I click download it just says 'itunes store cannot be accessed at this time.' I can however access it if I purchase a new song for example. can someone please help me with this because it's rather frustrating!
Thanks in advance guys.
Uzair.
Contact Apple for assistance by going to https://expresslane.apple.com ; click ‘iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'. They should be able to explain what the issue is and how to rectify it.
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Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
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http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
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