Won't let me edit credit card info

Hi,
I had to have my credit card replaced and thus have a new account number; for some reason when I click "done" after entering the new information, I keep getting a message that says--"Credit card processing is temporarily unavailable." I have been getting this message for several weeks now...anyone have any ideas as to how to fix this? It's driving me insane! I am trying to buy songs with a gift card...and my account has been credited with the money from that...

This sounds like something where you should contact Apple, the following link on Credit cards has a form at the bottom for contacting Customer Service:
http://www.apple.com/support/itunes/store/creditcard/

Similar Messages

  • HT1918 editing credit card info

    I need to update my credit card info. every time i try, it tells me to contact support. I cant find anything that tells me what i am doing wrong. please help.

    I am having the same issue. I can not get it to take my credit card to make my purchase. It tells me to contact support. So far waiting for help. Pleasae repost if you were able to get your cc to go.

  • How do I edit credit card info

    How do I edit credit card info

    Log into your account, either on your phone or in iTunes on the comptuer, go to settings and edit your information.

  • HT1918 not allowing me to edit credit card info

    I must have had an old cerdit card in my iTunes account, so when it prompted me to give a security code to verify my account in iTunes from my iPhone, I couldn't know the old code. So, I went into my account to "edit" my credit card to update it with the new account number, exp date & security code. It won't let me do this! So frustrated. Help! It is still asking for my old code.

    See here https://discussions.apple.com/message/19916952#19916952

  • I recently moved and itunes store won't let me update credit card information

    I recently moved and Apple won't let me update my credit card and billing information!!  Can someone please help?!?!?

    I'm having a same issue, can't store my card information in the system. does anyone knows why?

  • ITunes won't let me edit album/ track info

    Just added some albums to iTunes library but some tracks are missing and have been
    Put into another album, can't change the track info iTunes won't let me, what am I doing wrong?

    Song files can sometimes have their Read Only status activated when moving from disk to disk. In iTunes, select one song giving your trouble, and press Ctrl-R. Right-click the file, and choose Properties. Read Only is probably checkmarked.
    You don't need to uncheck each file individually. You can right-click on your My Music folder and opt to remove the checkmark on all items it contains with one click.

  • Creative Cloud Feature Request: make it easier to edit credit card info

    It is painfully difficult to find the area where my credit card information can be changed.
    This is something that isn't done often so it's hard to remember what was done the last time.
    I would love to see it show up under My Adobe or My Information. This would be much
    easier for everyone... I just know it.
    Thank you for your consideration and for your wonderful products.

    Hi cagiali,
    Please refer the kb: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html and contact our chat support in case of further issues.
    Regards,
    Romit Sinha

  • Won't let me edit song/cd info

    I just upgraded from a Powerbook to a Macbook Pro and had all of my previous data transferred to the new machine. But now when I try to go into itunes to edit the song information all the fields are greyed out and I can't do anything. Has anyone encountered this problem before? It's never been an issue for me and I'm not sure if a setting got switched on that I'm unaware of... any thoughts?
    Macbook Pro 1.1   Mac OS X (10.4.6)  

    Try the following.
    Download and run BatChmod which will simplify using a Terminal command. The most recent version of this free (donationware) utility is a universal binary, so it will run natively on an Intel Mac.
    Drag the complete Music folder with libraries and iTunes Music folder inside and drop it on the BatChmod Icon.
    The file directory address for the music folder should appear in BatChmod's File window.
    Make sure the following are checked off: Owner = R W X, Group = R, Everyone = R.
    Check off "Apply ownership and priviledges'" and "Unlock", click on "Apply" and then provide your password.
    Close BatChmod.
    Let us know if this helps.

  • HT1918 I went and tried to change my billing info , but it says that there is a problem with a purchase and to update my billing info. Is this why it won't let me delete my card info to none?

    I'm basically locked out of the App Store from downloading and up dating. When I try to update or download anything a window pops up saying to check my billing info or that there was a billing problem, so when I tried to delete my NGO and cha ge it to none there was no option for that. So does this mean that I need to correct the problem first before I can have access to the App Store?

    Yes.  You need to correct the billing descrepancy before you can use the iTunes store.  Write down what error you are getting, and open a support request at expresslane.apple.com for the iTunes store.  They can check the issue and get a solution for you.

  • Why when I am trying to install a free game app does Apple need my credit card info?

    I am trying to install a free game app and it won't install without my credit card info.  Why?

    To verify that you are who you claim to be in the country where you claim to
    be so you can use that country's AppStore. Also because many free apps have in-app
    purchases.
    You may find this link of interest:
    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…

  • It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help

    It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help

    If you want to use your current ID you will either have to provide a credit card or redeem an iTunes gift card.  Otherwise you can create a new ID without a credit card to purchase free apps by following this exactly as written: http://support.apple.com/kb/ht2534.

  • HT1918 My credit card was replaced and it won't let me change my CC info

    I had to have my credit card replaced and my itunes account won't let me change my payment info for my debit card. When I finish typing all the numbers in, selecting the expiration date, and the security number I have tried to click done and it says "Please enter a valid security code". I have tried several times and it won't work time after time. How do I use my new debit card to pay on my itunes account? I can't download anything because it wants me to verify this information, which is now different, but it won't work. Can anyone help? Please and thank you!

    Why won't it let you? Is there an error? More information is needed to assist you.

  • Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
    (95160)

  • I recently moved my itunes library. Itunes deleted a lot of artist and album info and album art. Now it won't let me edit the info to correct it. Any advice on to correct this?

    I recently bought a new Asus laptop and moved my itunes to it. All of my files are stored on an external hard drive. In the process of importing my files into itunes on the new laptop, some artist and album info has been deleted. A lot of album art is missing as well. I attempted to correct the missing info, but now itunes won't let me edit any track, artist or album info. Any idea what the problem is and how I can fix it? Thanks.

    You can't use your account's balance for gifting, you can only use a credit card - your balance can only be used to buy content for yourself. Until you pay what you owe iTunes then you won't be able to download any items from the store on that account.
    If you haven't got a valid credit card then you can try contacting iTunes support and see if they can cancel the gift or take what you owe them from your balance: http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Trying to set download apps...says it needs my credit card info...I put it in....but then it won't take it because it says I need to enter my zip code.  I live in Canada and have a postal code, not a zip code.  Help

    I am trying to set up my new Iphone 4 and download apps.  I made an Apple Id which is all good.  But when I try and enter in my credit card info it keeps asking for my Zip code and state.  I live in Canada not US.  I changed the phone to Canadian but it still keeps asking for it and won't let me put in my right information which in turn won't let me download any apps.  Can anyone help?

    Postal & Zip codes are same.  Just enter postal code without space.  It will accept.

Maybe you are looking for

  • External Drive Format - Mac Extended vs Fat32

    Hi There seems to be a general consensus that if you are saving iMovie projects to an external hard disk, the format must be Mac Extended (Journaled). There is an Apple support article from July 2003 saying that this is the case. However I have exper

  • I have 2 Iphone 4s's with the same apple id can I delete 1 without it effecting the other

    Hi, Ihave 2 iphone 4s's with the same apple id, can I delete 1 of them without it affecting the other phone?

  • Windows 7 boot disk isn't installing

    I have a Pavilion Dv6t-7000 Quad entertainment notebook and recently it stopped working. When started up it would goto raid volume then goto no boot device found , press f2 for systems diagnostics. I ran the HDD extensive process one time and it said

  • How do you "UNLINK" the audio tracks?

    I have had LOGIC now for about 3 weeks. I am learning tons and enjoying the program overall. I have received some great help from this forum. My latest adventure is creating more audio tracks. I found out recently from this forum that I had the setti

  • ABAP Trial- Generating data

    hi all ! Is there any trasaction I could use to generate the data types, tables, entries, etc. that I could use to follow the ABAP tutorials / certification examples? Im trying to write some of the examples but the program or tables that are used as