Won't let me play songs or open iTunes Store

Whenever I open iTunes, it opens fine but then when I try to click on a song or go to the iTunes Store, an error message pops up and says iTunes has stopped working. Then no matter what I do next, iTunes shuts down. I've tried reinstalling it but nothing changed.

I'm having the same problem. I had an earthlink account ages ago, and made my first purchases with this account. Now I can't play any of the music I purchased with that old account - according to my last iPod update, that's 86 songs, and I really don't want to type in my new authorization info 86 times.
My earthlink account has been dead for years. This issue just showed up. I think it may be related to the iTunes 7.x upgrade.
Can someone please tell us how to tell iTunes to authorize all purchases made with an old account? Requiring us to re-authorize one song at a time is amateur. I expect more from Apple.

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TS1389 I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22

I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22

Delete and redownload them if doing so is free in your country.
(83692)

Switched computers due to a crash. I authorised the new one. It won't let me play songs in my library that were purchased from I-tunes

Switched computers due to a crash. I authorised the new one. It won't let me play songs in my library that were purchased from I-tunes. Please help.

All content that you download from iTunes is tied to the account that downloaded it, and it can't be transferred to or merged with another account - so you will need to authorise that old account on that computer if you want to use its content.
If you still have access to the email accoun then you can try getting the password reset via this page : http://appleid.apple.com, then 'reset your password
If you don't have access to the email account then you could try contacting iTunes support and see if they can help you get access to the account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

HT204053 I transferred my library to a new computer. Now have a different apple ID and it won't let me play songs from the previouse library and pops up with my old apple ID, which I don't have the password? Any ideas?

I transferred my library to a new computer. Now we have a different ID and it won't let us play most of our library? It prompts us to use our old apple ID with a different email and lost password? Any ideas how to be able to play our extensive, expensive catalog?

All content that you download from iTunes is tied to the account that downloaded it, and it can't be transferred to or merged with another account - so you will need to authorise that old account on that computer if you want to use its content.
If you still have access to the email accoun then you can try getting the password reset via this page : http://appleid.apple.com, then 'reset your password
If you don't have access to the email account then you could try contacting iTunes support and see if they can help you get access to the account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

ITunes won't let me play songs I purchased

Hello,
I am trying to play music in my iTunes that I had purchased via my AOL account, and iTunes will not let me play them. The screen comes up to sign in with my member ID and it will not let me access the song. Prior to today, I never had this problem as I got rid of AOL and now have a new Apple Id. Does anyone know why itunes is not letting me play prior songs that I purchased from another account?
Thank you

I'm having the same problem. I had an earthlink account ages ago, and made my first purchases with this account. Now I can't play any of the music I purchased with that old account - according to my last iPod update, that's 86 songs, and I really don't want to type in my new authorization info 86 times.
My earthlink account has been dead for years. This issue just showed up. I think it may be related to the iTunes 7.x upgrade.
Can someone please tell us how to tell iTunes to authorize all purchases made with an old account? Requiring us to re-authorize one song at a time is amateur. I expect more from Apple.

Can't play song purchased from iTunes Store

I recently purchased a song from iTunes Store, and the song appears in my library. However, when I double click on the song to playback, it skips to another song. It won't play at all. Help?! How can I get the song to play (or at least get my $1.29 back)?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Major problem.. I need to transfer the music from my ipod to my computer. but it seems that iTunes will only let transfer purchased songs from the itunes store?? :S

my computer recently crashed and i lost everything from it, literally.
I dont have my cds anymore as they were stolen from my car so the only thing that has my music on it is my ipod. I dont have it backed up at all
I've tried to tranfer it back onto the computer via itunes importing but it will only import purchased songs i got from itunes store.
Does anyone know how i can transfer the other music i got from other sources? please help

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Itunes won't let me play songs from search results

Hi, I'm hoping someone can please help me out. Since I updated itunes on Windows 7 I have been unable to play any songs which come in as results when using the search feature. This means I need to manually search through the library to find individual songs. I've since updated it again to 11.1.3 and it's not resolved it. Any help will be gratefully received. Thanks!

I have this same problem, however, my search feature consistently works as long as I do not input more than one character. For example: if I search for "ani" it finds Ani Difranco but I won't be able to click any of the search results. If I search for "a" I will receive search results that are clickable. I am also running the latest iTunes version and cannot resolve this issue.

My iTunes won't let me play songs from my iPod saying I am unauthorized...

...I had to replace my Macbook Pro, I now have a new one. When I plug in my iPod it says it can't upload the songs because I am not authorized and I need to go to store > authorize. I did, 5 times and it said it was successful, I am only on 2 out of 5. But my iPod still says I am not authorized to play the songs on my new computer! Please help, i want my songs back.

The easiest way I think is to use Music Rescue and take the tracks from your iPod to a folder your new computer (or an external HD) and then import them to iTunes on the new computer manually. Once the tracks are in iTunes then reconfigure the iPod to the new computer.
Apple doesn't make an easy way to do this within the Apple equipment for security reasons and as you probably already know, an iPod is linked to the computer that you use to update or charge the battery and the only way to recharge the iPod independent of the linked computer is to use a wall charger or the like.
I think this is the problem that you are describing ..... good luck.

Itunes won't let me play songs

MY itunes is telling me I have to authorize my computer to play some songs. Then it tells me it is already authorized but still wont play the song how do I fix this so it will play the songs and stop repeating it self?

I'm having the same problem. I had an earthlink account ages ago, and made my first purchases with this account. Now I can't play any of the music I purchased with that old account - according to my last iPod update, that's 86 songs, and I really don't want to type in my new authorization info 86 times.
My earthlink account has been dead for years. This issue just showed up. I think it may be related to the iTunes 7.x upgrade.
Can someone please tell us how to tell iTunes to authorize all purchases made with an old account? Requiring us to re-authorize one song at a time is amateur. I expect more from Apple.

My 5th generation ipod touch won't let me preview music in the itunes store

I can download music just fine; but I can't preview the music BEFORE I buy. Does anybody know why this? I have downloaded ios 7.
Thank you!

Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?

IPod Touch 5th gen won't let me put songs on it?

Soo I bought a new iPod the other day and I tried downloading my purchased songs onto it from the iTunes on it and it said they were downloading....but when I go to my music nothing is there. I have tried doing it at least five times and nothing shows up. It also won't let me put songs from my iTunes on the computer on it. It just doesn't show up on my iPod. When I go on iTunes and plug in my iPod it says I have like over 400 songs on it...but like I said, when I go to music on my iPod...there's nothing. Has this happened to anyone else? Can anyone help?
Thanks!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

Just bought a new hp laptop. Downloaded iTunes. Won't let me play any selections. Says "computer not authorized". What do I do to make it happen?

Just bought a new hp laptop. Downloaded iTunes. Won't let me play any of my selections. Reads "computer not authorized". What do I do to make this happen?

On your Computer... Open iTunes...
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
When prompted, enter your Apple ID and password, then click Authorize.
See Here > http://support.apple.com/kb/HT1420

Won't let me play songs or open iTunes Store

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