Won't let me restore to Factory Settings

The family has 2 identical 'Hewlett Packard (HP) Pavilion P6210UK / Athlon II X4 620 2.6GHz / 4GB / 1TB / LightScribe DVD-SM / Windows 7 Home Premium / Desktop PC (VG245AA)' My machine has started to run very slow these past few months and after various virus checks, registry scans etc... which came up with nothing, I decided to back up all my work etc... onto an external hard drive and resore machine to factory settings, at the same time my son said he's do the same with the family machine downstairs, he went through the Recovery Manager and it set the machine back to square 1, however my machine won't let me do this, it's asking for a recovery disc, or if I go the pressing F8 route after I've put my password in it has 3 options but the 'System Recovery' option in greyed out, it quite simply won't let me click on it. Now I was to understand that once I'd backed up what I needed the machine would reformat itself from a copy of Windows 7 already stored internally on the machine like our other PC did. Please can anyone help me by telling me another way to reset my PC back to it's factory settings ?
Thank You !

Hi,
If both PCs are identical, have you created a set of Recovery DVDs on either PC - if you can create these discs on either one of your machines, they should work on the other one. See the link below for a guide on creating your Recovery Discs.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01867124
The only other solution would be to order a replacement set of Recovery Discs using the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Similar Messages

My phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?

I attempted to update to iOS 8 and now my phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?

Hi, kformagg
I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
It worked very well.

OS won't install after restoring to factory settings

I restored my HP DV5 laptop to original factory settings. Once the restoration was complete, the computer restarted, but every time it boots back up and begins to install windows, a window pops up stating that an error was encountered during installation. I click on "ok" and the whole problem repeats. This is actually the second time I have restored the factory settings because after the first time, the screen would randomly go black and whatever program I was in would stop functioning ( the computer would still be on though). I have run a primary hard disk drive and memory test. Both have passed with no errors.
This question was solved.
View Solution.

A few links to read
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01612373&tmp_task=solveCategory&cc=us&dlc=en&la...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01611761&tmp_task=solveCategory&cc=us&dlc=en&la...
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=48356&tmp_task=solveCategory&cc=us&d...

I've added to ios6 to my new ipod touch with no problems. I'm trying to now restore the factory settings but the screen is frozen with an itunes sign and lead pointing towards it. The ipod won't even switch off. Can anyone help as it's driving me crazy

I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipad won't start up. I downloaded iTunes on my pc while my iPad was charging - could this have caused the problem? I don't want to restore to factory settings and lose data. Any ideas or solutions? Thanks, Linda

My ipad won't start up. I downloaded iTunes on my pc while my iPad was charging - could this have caused the problem? I don't want to restore to factory settings and lose data. I also recently successfully paired my ipad with a bluetooth keypad. Any ideas or solutions? Thanks, L

FYI, your iPad will charge much faster if you plug it directly into an electrical outlet.
When doing the reset, as Jackkcc suggests, make sure you let go of both buttons fairly promptly after the apple image appears, then wait another 10 seconds or so for the iPad to start up. Note that a reset does not alter any data or settings.

All the apps that I have downloaded are "waiting" and whenever I try to sync apps on my computer with my phone, the apps section is greyed out and won't allow me to do anything. I have tried restoring to factory settings but it didn't work.

How can I access my apps? They are all greyed out in itunes. I have tried restoring my iphone to factory settings but that didn't work. I have a feeling it may have something to with the restrictions settings on my phone restrictions are on) but it won't allow me to change the restrictions without putting in a passcode. I don't remember ever having a passcode and after several attempts have not been able to get the right code.
Also. on my phone, in settings, personal hotspot, iCloud and Twitter are greyed out. And, the App Store icon is missing from my screen as well.
Can anybody help me with this?
Thanks

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

TS3899 My email on my iPhone won't allow me to trash old messages -- I get "unable to move message" "message could not be moved to the mailbox Trash" I have restored to factory settings, asked AT&T about it (no help).

my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
What do I do now?

I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
Message was edited by: Rich JG

I recently when to England. When I returned to the US, my iPhone 5 wouldn't find the 4G network. I've tried restoring network settings, I've tried hard resets. I finally wiped the phone, and now, it won't let me restore anything. Help!

I recently when to England. When I returned to the US, my iPhone 5 wouldn't find the 4G network. I've tried restoring network settings, I've tried hard resets. I finally wiped the phone, and now, it won't let me restore anything. I'm kind of stuck - this is both my personal and my work phone, so I'm really in a bother here. Help!

I had "do not disturb" on in England. I did take it off airplane mode periodically, but I never actually used the network. I stuck to local wifi to do brousing and a bit of messaging. It periodically told me I was on an English network, but I didn't actually use it. And I had data roaming shut off all together.
when I try to restore, I get this message:
Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes. If this problem persists, contact Apple Support at apple.com/support.
When I try it through iTunes, I get a similar message.
and the network just keeps saying, "Searching..."

HT201210 tried updating my iphone 4 to ios6, stopped and completely shut my phone down tells me that i have to plug into itunes and restore to factory settings but will not let me do this????

tried updating to ios 6 on iphone 4 has completely shut my phone off tells me i have to plug into itunes and restore to factory settings but will not let me do this?? need help???

Interceptor94 wrote:
What should I do short of restoring my phone to factory settings?
Nothing. The message means you MUST restore your phone to factory settings. There's no way around this . Your phone is in recovery mode. That's the only way to get it out.

My iPad 1 is not responding. I restored to factory settings and when it says to hook up to I tunes it still won't work. I have restarted I tunes and uninstalled and installed and still not working. Help!!!!

I restored to factory settings and when it says to hook up to I tunes it still won't work. I have restarted I tunes and uninstalled and installed and still not working. Help!!!! Before I reset it it would say not charging but it was still charging. This could be a hardware problem with the I pad.

Explain exactly what "it won't work" means. The iPad does not respond at all? Does it turnn on? It is not recognized in iTunes when you connect it to your computer?

My 1st generation ipad won't power up. It flickers but then no display. It is fully charged and I have restored to factory settings

The ipad originally lost half of the display on the screen and now won't display at all, other than a slight flicker when you first try to turn on. I have been able to back up the contents and have restored to factory settings. The battery is fully charged. There is about 20gb of memory space available. Please can anyone help in diagnosing the problem?

The screen has probalby died. Or the backlight.
You can look into getting it fixed but you may be at the point of comparing investing to fix an older device or putting that money towards something newer that will have a longer life.

Apple tv 1 won't restore to factory settings

My apple tv 1st generation stopped working. It is caught in a loop. Basically it won't get past the restart screen. Diagnostics say it is working fine. Won't restore to factory settings. I really like the device and am not interested in moving to atv2. Help!

I assume you've unplugged from the mains, waited a few mins and restarted and also that you've done the Factory Restore from the same menu as Restart and Diagnostics.
Unfortunately if you've done those steps you are likely to be stuck.
There is no other official way to restore the shipping AppleTV backup image.
Apple are unlikely to be able to offer assistance if out of warranty though you could try, and even then I have no idea if they'd offer a repair/replacement as the unit is no longer sold.
There might be unofficial ways you could try and kick the thing into action if you Google for AppleTV jacks etc, but you might make trhings worse than they are (difficult to make igt more non-functional than it is).
Your best bet if Apple are unable to help would be to try and source a second hand unit (or maybe old stock). If a second hand unit had a working hard drive of similar capacity you might be able to clone that onto your existing one but that would generally entail opening the units up. No guarantee that thsi would help if some other component was stopping AppleTV from working.
Final though, if anything has changed eg HDMI cable/TV etc then try another or try component out in case HDMI negotiation is somehow tripping it up.
Good luck.
AC

HT4623 Purchased 3gs which was locked to Tmobile germany by previous owner - has been restored to factory settings but wont let me activate and says to try later

Please help, bought 3gs off ebay which stated was locked to tmobile germany. has been restored to factory settings but wil not let me activate

The phone was hacked or jailbroken to unlock it. The hack did damage that is now preventing it from being able to activate at all.
It may or may not be fixable, but we can't help you with it here.
If it was misrepresented by the seller, file a claim with ebay and get your money back.

ITunes won't recognize my iPhone 4, wants me to restore to factory settings?

I'm running iTunes 10.4 with an iPhone 4 OS 4.2.1. I tried to sync my iPhone but got this message:
"iTunes cannot read the contents of the iPhone. Go to the Summary tab and click Restore to restore to factory settings."
This is not a jailbroken phone, or anything like that, so I have no idea what's happened or how I can fix it. Or even how I can back up my phone at all.
I've also tried on three different computers, with the newest and an older version of iTunes (10.3), but I keep getting this same message.
What can I do?

Nope. You obviously didn't read (or didn't remember) the User Guide. I will include a link for you. If you use the iPhone as Apple recommends (so that you do NOT experience data loss), frequent backups are advised, as are synching contacts/calendars with an appropriate cloud service or computer-based contact manager like Outlook.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

HT201210 Iphone 4s connected to laptop for update, but won't complete...in recovery mode...says if I restore will loose media. Want to do a app transfer, but won't allow, Have things I do not want to loose if I restore to factory settings.

Hi! I have connected my 4S to laptop to do software update, but it did not complete. says that phone is in restore mode and that if i continue restore to factory settings, i will loose all data. I have apps and media that I did not transfer but I don't seem to be able to get back and do this. Can anyone help?

Your data in your iPhone is losing in recovery mode, and it is hard to restore.
It is difficult to say it can recover all your data, but you can only have a try. That is a third iPhone data recovery software.
http://easy-iphone-recovery.blogspot.com/iphone-recovery-resource.html

Won't let me restore to Factory Settings

Similar Messages

Maybe you are looking for