Won't let me update, restore, or access music

I hope I can ask this question in a concise way.
Anyway, I am trying to hook up an iPod Nano 8g to my Powerbook running on OSX.
Itunes is recognizing the iPod. However, it automatically put songs from my itunes library onto the iPod. I do not want all the songs on there. So, I tried to remove the songs.
However, it will not allow me to access them. When I Select "Manage manually," iTunes freezes with the message, "Waiting for iPod" without allowing me to access the songs on the iPod.
I have updated my iTunes, done the "5 Rs" and am just at the point that I want to chuck this thing out the window. Also, the one time that it did allow me to access the music, the songs were in grey and not accessable.
Please help before I throw $250 out the window.

Click on MAS, then click under purchases tab. Do you see these apps waiting for you to ACCEPT them?
If not, then something bad went wrong somewhere, so contact iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • HT1751 I need to uninstall and reinstall iTunes (it won't let me update). So, how do I copy or back up my iTunes library of over 1,500 songs? Can I use a Flash Drive to do so?

    I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool  to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.

    Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to  'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
    The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
    Thanks for the info.

  • ITunes claims my 5th gen ipod has old software, but won't let me update

    I have two ipods... one an old 3rd gen scroll wheel ipod that just seemed to go kaput... it wasn't showing up in the iTunes source list or on my desktop. So I followed some directions on the apple site to try to restore it:
    "Step 1
    Delete the file using Terminal
    Open Terminal (/Applications/Utilities).
    Type: sudo rm -R /System/Library/Extensions/iPodDriver.kext
    Press Return.
    Enter the administrator account password when prompted.
    Quit Terminal.
    Restart the computer (From the Apple menu, choose Restart).
    Step 2
    Reinstall iTunes
    Download the latest version of iTunes from the iTunes download page.
    Install iTunes.
    Restart the computer after the installation has completed.
    Connect iPod.
    Step 3
    Delete the iPod.plist file
    Remove the following file in the your home directory and launch the iPod updater again
    ~/Library/Preferences/com.apple.ipod.plist"
    Anyway none of this worked for my old ipod (I think it's dead) but here's my new problem. Since I did this I plugged in my new ipod, 5th gen black 60g, and I got an error message that said:
    "Some of the items in the itunes library were not copied to the iPod "Honey" because your iPod software is too old. Go to the summary tab in iPod preferences and click Update to get the latest iPod software update."
    When I went to the Summary page the whole "Version" section is grayed out and it says "Your iPod is up to date."
    What is going on and how can I fix it?
    iPod 5th gen 60g/powerbook g4 1.33ghz   Mac OS X (10.4.7)  

    I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!

  • ITunes keeps crashing and won't let me update to ios 5 + many more problems with iTunes

    Here is alist of all my problems:
    Whenever I try and sync my iPhone     to my computer it doesn’t work and then my iTunes crashes, there are no     error messages it just freezes and crashes.
    After I have done this my iTunes     doesn’t even open and crashes strait away.
    My iTunes also crashes     sometimes when I am just trying to move from (for example) music to     movies.
    My iTunes also refuses to     access iTunes store (no errors it just doesn’t work).
    Sometimes I can get past the     backup issue by cancelling the back up and letting it sync, but no it won’t     even let me do that it freezes and crashes before it can even transfer my purchases.    
    All thishappens if I can even open up my iTunes.
    I amcurrently running ios 4.3.4 as I can even update to ios 5 I am running (tryingto) iTunes 10.5.
    I have trieduninstalling and reinstalling iTunes about a 1000 time and it hasn’t doneanything (done as instructed on http://support.apple.com/kb/HT1923). I havebeen trough tones of pages on the community and on the other support pages thatapple has but I have found no answers. I have also tried to install an olderversion of iTunes but it just comes up with an error message saying all myfiles are configured to iTunes 10.5 and noting work on that either.
    This hasbeen going on for ages and I know there is a lot to deal with in this post butplease if anyone has any ideas, knows, or has dealt with any of the above please help.
    Thank you

    I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!

  • My mac is os x 10.4.1 and it won't let me update it an higher!

    how do i update my mac book?  have os x 10.4.11 and it won't let me update!

    Upgrading to Snow Leopard
    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s iCloud services; fees and
               terms apply.
    Upgrading to Yosemite
    You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
    Upgrading to Yosemite
    To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
        OS X Mavericks/Yosemite - System Requirements
          Macs that can be upgraded to OS X Yosemite
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.

  • TS1702 I have an Iphone 5  6.01.  I have a notice on my app store that I have an update. Tried to update, but it won't.  Connected to Itunes and tried to download update for App.  I can't do that either.  It won't let me update any of the apps.  What is w

    I have an Iphone 5  6.01.  I have a notice on my app store that I have an update. Tried to update, but it won't.  Connected to Itunes and tried to download update for App.  I can't do that either.  It won't let me update any of the apps.  What is wrong?

    My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine.  We always manually manage our music (no auto sync).  iTunes is up to date on the PCs.  My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines.  He can't load any music from his PC to his iphone 4.  I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s.  How can I switch my main library that it syncs with from the mac to the pc?
    Thanks

  • I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why?

    I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated.  Am I just SOL??

    The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
    Identifying iPod models
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Apple Club - filter apps by iOS version.

  • My phone won't let me update or download apps. We've tried resetting it. I think I need to take my card off my account. How do I do that??

    My phone won't let me update or download apps. How do I fix this?

    Hi Jbcarver09,
    If you feel you may need to change the billing info associated with your iTunes Store account, you may find the following article helpful:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Regards,
    - Brenden

  • My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.

    My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.

    it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
    also, u can try using an itunes gift card instead.

  • I had to create a new Apple ID but it won't let me update apps because my old account keeps showing up how do I stop that

    I had to create a new Apple ID but it won't let me update apps it keeps showing my old account how do I stop that from happening

    Apps are always associated with the AppleID that purchased them, you cannot use another AppleID with them,
    So in order to update them you must use the credentials that were used to purchase them.
    You can chnge the details (Name and Primary email) for an AppleID instead of creating a new one.
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • My phone (iCloud) won't let me update my phone because I don't have enough storage left on ICloud what do I do I can't even sync my phone to my computer. What do I do to get the update without having to pay for more storage

    My phone (iCloud) won't let me update myMy phone (iCloud) won't let me update my phone because it says I don't have enough storage left what do I do in order to get me update without paying? My phone won't even sync to my computer

    Hello Timmy790
    Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Regards,
    -Norm G.

  • HT4623 When I try to update IOS 6 to my I Phone using my computer, it keeps saying  This version of iTunes (10.6.1) is the current version.  It won't let me update and I don't have wi fi

    When I try to update IOS 6 to my I Phone using my computer, it keeps saying  This version of iTunes (10.6.1) is the current version.  It won't let me update and I don't have wi fi

    It seems that you try to update iTunes rather than your phone. To update your phone, connect it to your computer, and on the page of your phone in iTunes, you should have a button "check for updates" or something similar.
    More info here: http://support.apple.com/kb/HT4623

  • I have recently updated my laptop to OSX Mavericks, and now it won't let me update apps...?

    I clicked "update" and a pop-up told me to sign in as usual, but the username input was my old one and it was grayed out so I couldn't edit it and put in my current one.  How do I fix this?

    Greenhunter95 wrote:
    About 10 days before iOS 7 officially came out I downloaded a prerelease and now it won't let me update my software anymore
    That's what happens when you illegally download pirated software!

  • TS1424 My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing- Anybody has seen this before?...

    My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing… I even called Apple SUpport 1-800 # and they said they can't help me...Anybody has seen this before?...

    You need to contact itunes support.
    http://www.apple.com/support/contact/
    There is NO telephone support for itunes.  Use the link above.

  • My iMac won't let me update to OS X v10.6 Snow Leopard.

    My iMac won't let me update to OS X v10.6 Snow Leopard. It's year of manufacture is 2007 and when I try to install Snow Leopard it now says that it cannot be upgraded on the iMac. Normally it wouldn't bother me but Chrome and Firefox no longer support 10.5! Do I need a new Mac?

    Are you using gray system disks from another mac? Normally that message means you're trying, for example, to use disks delivered with a MacBook to install on an iMac. The system disks are locked to the systems they are delivered with and can't be used on other mac hardware.
    If that's the case here, call the online Apple store, which in the US is at 800-MY-APPLE, and order a retail copy of Snow Leopard 10.6.

Maybe you are looking for

  • Multiple SAP SIDs on single Physical machine. Windows with Oracle

    Hi I need bit information regarding this issue, I am installing 3 SIDs on single machine 1. ECC 6.0 EHP4 2. Netweaver PI. 3. Netweaver MI. Operating System : Wiindows 2008 Server. Database: Oracleg 10.2.0.4 . All done successfuly however i am not abl

  • Choppy Sound

    Hi, I am having a problem with importing sound from my JVC camera. I can view it on the camera and it is fine but as soon as I begin to import the sound goes completly choppy. If I leave it for a few hours and come back I can import about 2 minutes b

  • SMS problem after 3.1.2 update

    Hi, I am not receiving any text messages after 3.1.2 update, and my phone has become too slow. Can one help please. Thank you

  • Thumbnails regenerating...HELP

    The thumbnails are constantly refreshing which makes the program run super slowly. How can I get these thumbnails to save?

  • Problems Partitioning extra internal HD in MacBook Pro

    So here is the skinny, I bought a Mac Book Pro late 2011 2.3 i7 750gb 8gb ram moved the 750 to the optical bay then replaced it with a mushkin 240gb SSD, I love it. except I started using time machine on my 750gb internal drive and have run out of sp