Won't let me use iTunes store

When I want to download a song or redeem a gift card, it says my network connection timed out. But when I check my wireless connection, everything is fine with it. Do you have to have a wired internet connection to download iTunes music?

Hi There
You can try restarting your iPod by holding the power and home buttons until the iPod turns itself off and then back on.
You could also try restarting the wi-fi that your iPod connects to.
Hope this helps
J.C

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Apple TV won't let me access itunes store

I type in my correct password but can't access itunes store. I have subscribed to itunes match an it works on my other devices.

Welcome to the Apple Community.
First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

Quicktime error that won't let me use iTunes

I have used an iPod video 60GB since Dec 2005 with Windows XP Pro. Recently, my Quicktime Pro began to show a failed codec type-thing when I would try to play a .mov. I uninstalled Quicktime Pro and attempted a reinstall but it will not allow me to install anything before version 7.1.3.
I unistalled iTunes, pondering if I could refresh the system and registry, and reinstalled iTunes+Quicktime, but it still will not allow me into iTunes or use Quicktime Pro even after I payed for the key again.
Frustrating. Any suggestions?
Dell Dimension 8200 Windows XP Pro

I have the same problem, but I can't get past step 1. I can't uninstall the existing Quicktime. It says "fatal error during installation". No matter what I do, I can't get past that step. I try to repair it first, in hopes that I can uninstall it after the repair. But during the repair process, it asks me for the install folder where quicktime.msi can be found, and I can't find it on my system anywhere. It's almost like the uninstall utility has already removed that file in its attempt to uninstall the software, but didn't go all the way. Now, it seems, I'm stuck between a rock and a hard place. Any suggestion?
Quicktime version 7.0d0 is installed, iTunes
requires Quicktime version 7.1.3 or later.
okay. let's try a slightly different method of
swapping out your QuickTime, involving a few extra
explicit precautions.
head into your Add/Remove programs. uninstall
QuickTime.
Next, we’ll manually remove any leftover program
files and folders.
1. On the Start menu, click My Computer (or
double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click
Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and
QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your
PC by doing a repair install of
itunes.
switch off antivirus and antispyware applications
prior to the repair install.
go into Add/Remove and select itunes. click "Change"
and then click "Repair".
if the repair install goes through okay, restart the
PC and try launching itunes again. does it launch
properly now?

I don't know my security questions and don't know what to do it won't let me use iTunes even though I know my password what do I do?

I don't know my security questions what do I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102790)

Why won't Itunes let me use my store credit to gift an item

I want to gift a couple songs to my boyfriend, but when i try to gift the songs it asks for my credit card information. i have over $100 in itunes store credit from gift cards. i want to use that money to purchase the songs i will be gifting. why won't itunes allow that? i looked up tutorials and gifting should be easy and all you submit is the other person's email but thats not happening for me.

sadly Apple does not allow you to gift using iTunes Store credit
that's just the way it works I have tried myself and I know it doesn't let you
Sorry
nchra007

My iPhone 5 won't let me use my apps until I connect them with iTunes after downloading ios7. Solutions?

My iPhone 5 won't let me use my apps until I connect them with iTunes after downloading ios7. There's just a thing that pops up and says that in order to activate banners and push notifications I have to connect the app with iTunes. The thing won't go away no matter how many times I push ok, and it doesn't give me another option. Solutions?

Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck!

HT204053 I just put a $25 iTunes card on my account but it won't let me use it. It just keeps asking me for credit card info

I just put a $25 iTunes card on my account but it won't let me use it. It just keeps asking me for credit card info

Is it an account that you've just created ? If it is, then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card's details after entering them.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054

I'm I'm using a video editing program that will only accept music in MP3 file form, so it won't let me use any of my itunes music. Is there a way to convert itunes music files to MP3 files?

I'm using a video editing program that will only accept music in MP3 file form, so it won't let me use any of my itunes music.
Is there a way to convert itunes music files to MP3 files?

There is HangTimes' never fail method:
http://www.bulletsandbones.com/GB/FAQPages/NeverFail.html

I bought some ringtones and alerts from itunes and it won't let me use them for text alerts or voicemail.

I bought some ringtones and alerts from itunes and it won't let me use them for text alerts or voicemail. Am I doing something wrong? Other ringtones I have downloaded work.

What does won't let you use them mean exactly?

I bought a text message tone on iTunes and it won't let me use it as a message tone??

I bought a text message ringtone tone from iTunes and it won't let me use it as a message tone... Only as a ringtone

What does won't let you use them mean exactly?

I can log into my apple id, but it won't let me on Itunes

I'm studying abroad in two days and I wanted to update my ipod, mostly with a lot of apps since my flight is 9 hours. I tried logging into Itunes using my normal email and what I thought my password was. I wasn't sure on the password so I had my password reset and tried to log in on my itunes. Didn't work so I changed my email twice and my password about 5 times and it still won't let me into Itunes, but when I have to log onto here or any where else on apple.com my apple ID and password works perfectly....What can I do to fix this? I need to get this solved fast please!

Hello, TonyanAsia.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when experiencing this issue.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H.

New iOS7 update won't let me restrict iTunes radio/images for my kids. Help?

The new iOS7 update won't let me restrict iTunes radio/images for my kids. I've never had this problem with Apple before. I've always had the ability to restrict the iTunes store, and anything else I needed to restrict. I'm not a religous nut, I just don't want my kids looking at some of that stuff. I'm really disappointed with this feature. If anybody has any help I would appreciate it! Switching music to clean only blocks music, not album covers and artist pictures. I've always loved the parent friendly features of Apple. I hope they fix this soon! My family loves Apple, and I don't want to have to switch!

Hi. Yes I've looked all through restrictions and there is nothing that will block it. This is weird. Apple usually always thinks of this stuff. Usually they provide ways to both choose a parental level or block it from being used all together. I can't do either. On some of my devices I want to restrict what I'm seeing/hearing from iTunes radio but on some I want to block it all together. I've been all through restrictions and there is no option for either.

My iPad won't connect to the iTunes store. How do I correct this?

My iPad 1 won't connect to the iTunes store? Why?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I have iwork on two computers, but my account doesn't show record of it for my being able to reinstall on the new computer. Is there a time limit? I tried airdrop, but it won't let me use it.

I have iwork on two computers, but my account doesn't show record of it for my being able to reinstall on the new computer. Is there a time limit? I tried airdrop, but it won't let me use it.

Sounds like you installed iWork from before there was the Mac App Store.
If you installed it from a Family DVD you are entitled to install that on 5 computers and can do that from the DVD.
If not then you need to purchase it from the M.A.S. and will be able to install it on any of your computers using the same Apple I.D. However Apple is promising a new version before Christmas so it may not be a good time to buy now.
Peter

My iPad won't connect to the iTunes store, is anyone else having this problem?

My iPad won't connect to the iTunes store, I've never had any problems before. Also I have the sling box app and it isn't working either. It now says remote streaming is not enabled on this device and I have used sling box in the past with out any problems. Any help would be appreciated.

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

Won't let me use iTunes store

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