Won't log in, applications won't open

Hello. I've had some problems with my iBook G4 12" lately. I upgraded the RAM from 256 to 768 and it ran very well. The next day, I turned on my computer, logged in, the screen went blue and came right back to the log in. I logged in again and it just keeps returning to the log in screen. After hours of trying, I popped in the Tiger disc and formatted it and reinstalled Mac OS X. It then worked fine. Now, 2 weeks later, this problem came back. I log in, and then the screen just stays blue. I logged into another account on the computer and when I click on any application to open it, it just keeps bouncing forever and doesn't open. Does anyone know the problem? Could it be a hard drive issue?

The problem may be with your new ram. The fact that it manifested after having it installed is rather suspicious. Having it removed is worth a try. Additionally your ibook came with a hardware test cd. This is either a separate cd or part of the OS installer cd/dvd. The test is not 100% accurate but it is quite good at indicating whether there is a problem with any of the hardware components.

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  • Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min.  EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST  Click the [Support] links for help with non-Apple products

    Problem description:
    My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
    EtreCheck version: 2.1.5 (108)
    Report generated December 27, 2014 at 9:15:58 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
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      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
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      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
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      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
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      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
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  • Application won't open. I keep getting an error Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Item to be removed is not in the menu in the first place'

    I'm trying to open this application called Embrilliance. I keep getting and error and the application quits and won't open. I'm using OS Yosemite. I have the same program downloaded on my boyfriend's computer and he's also using OS Yosemite and the application works just fine.
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    Process:               Embrilliance [782]
    Path:                  /Applications/Embrilliance.app/Contents/MacOS/Embrilliance
    Identifier:            com.britonleap.Embrilliance
    Version:               1.136 (1.136)
    Code Type:             X86 (Native)
    Parent Process:        ??? [1]
    Responsible:           Embrilliance [782]
    User ID:               501
    Date/Time:             2014-11-27 13:06:06.763 -0500
    OS Version:            Mac OS X 10.10.1 (14B25)
    Report Version:        11
    Anonymous UUID:        4DF271F8-2E17-B455-4F0F-0273ED7AC67A
    Sleep/Wake UUID:       2845239D-1DF0-424E-80D7-2312B52C05DE
    Time Awake Since Boot: 3300 seconds
    Time Since Wake:       280 seconds
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BREAKPOINT (SIGTRAP)
    Exception Codes:       0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Item to be removed is not in the menu in the first place'
    Application Specific Backtrace 1:
    0   CoreFoundation                      0x962f9343 __raiseError + 195
    1   libobjc.A.dylib                     0x95a06a2a objc_exception_throw + 276
    2   CoreFoundation                      0x962f91ca +[NSException raise:format:arguments:] + 138
    3   Foundation                          0x99e142b1 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 118
    4   AppKit                              0x94bc3526 -[NSMenu removeItem:] + 303
    5   Embrilliance                        0x000b84e5 _ZNSt15underflow_errorD0Ev + 667821
    6   Embrilliance                        0x000b8eeb _ZNSt15underflow_errorD0Ev + 670387
    7   Embrilliance                        0x000d6599 _ZNSt15underflow_errorD0Ev + 790881
    8   AppKit                              0x950ea34d -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1312
    9   AppKit                              0x94ba6917 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 56
    10  AppKit                              0x94b9a851 loadNib + 462
    11  AppKit                              0x9518b996 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 330
    12  AppKit                              0x94b99e4b -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 273
    13  AppKit                              0x94b99bb5 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 428
    14  AppKit                              0x94b94da0 NSApplicationMain + 690
    15  Embrilliance                        0x00011460 Embrilliance + 66656
    16  Embrilliance                        0x00002ed5 Embrilliance + 7893
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation       0x962f9cd7 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
    1   com.apple.CoreFoundation       0x962f9659 __raiseError + 985
    2   libobjc.A.dylib               0x95a06a2a objc_exception_throw + 276
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    5   com.apple.AppKit               0x94bc3526 -[NSMenu removeItem:] + 303
    6   com.britonleap.Embrilliance   0x000b84e5 0x1000 + 750821
    7   com.britonleap.Embrilliance   0x000b8eeb 0x1000 + 753387
    8   com.britonleap.Embrilliance   0x000d6599 0x1000 + 873881
    9   com.apple.AppKit               0x950ea34d -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1312
    10  com.apple.AppKit               0x94ba6917 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 56
    11  com.apple.AppKit               0x94b9a851 loadNib + 462
    12  com.apple.AppKit               0x9518b996 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 330
    13  com.apple.AppKit               0x94b99e4b -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 273
    14  com.apple.AppKit               0x94b99bb5 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 428
    15  com.apple.AppKit               0x94b94da0 NSApplicationMain + 690
    16  com.britonleap.Embrilliance   0x00011460 0x1000 + 66656
    17  com.britonleap.Embrilliance   0x00002ed5 0x1000 + 7893
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x966628d2 kevent64 + 10
    1   libdispatch.dylib             0x91f5273f _dispatch_mgr_invoke + 245
    2   libdispatch.dylib             0x91f523a2 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib         0x96661e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x97ce736d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x97ce4eea start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib         0x96661e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x97ce736d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x97ce4eea start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib         0x96661e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x97ce736d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x97ce4eea start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib         0x96661e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x97ce736d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x97ce4eea start_wqthread + 30
    Thread 6:
    0   libsystem_kernel.dylib         0x96661e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x97ce736d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x97ce4eea start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000001  ebx: 0x026f7370  ecx: 0x00000000  edx: 0x00000000
      edi: 0x962f928e  esi: 0x03865800  ebp: 0xbfffd048  esp: 0xbfffd040
       ss: 0x00000023  efl: 0x00000282  eip: 0x962f9cd7   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x09e98000
    Logical CPU:     0
    Error Code:      0x00000000
    Trap Number:     3
    Binary Images:
        0x1000 -   0x924ff7 +com.britonleap.Embrilliance (1.136 - 1.136) <15C51CA3-BD47-3F07-B2BB-E93CCCF83587> /Applications/Embrilliance.app/Contents/MacOS/Embrilliance
      0xe8c000 -   0xe8cfff  com.apple.quartzframework (1.5 - 1.5) <6D85B29E-D684-3DDE-8F02-D292D86A014F> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
      0xe8f000 -  0x1402ff7  com.apple.QuartzComposer (5.1 - 325) <BBF0AE36-52FB-36FC-AF41-493A2ECA0A9E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x1669000 -  0x1713ff7  com.apple.PDFKit (3.0 - 3.0) <951B630D-691F-33C0-A8CB-1B4FC86C0128> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x1764000 -  0x178aff7  com.apple.quartzfilters (1.10.0 - 1.10.0) <5712F712-4A1C-35BF-AE1D-F55DA1D9877D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
    0x17a8000 -  0x1a33fff  com.apple.imageKit (2.6 - 838) <F8830E45-BD83-3E23-BB81-376F7DBC49D7> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
    0x1bdb000 -  0x1cc2fff  com.apple.QuickLookUIFramework (5.0 - 675) <B85FDA00-F7AD-31A9-955D-67F70B3E2066> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
    0x1d45000 -  0x1d48fff  com.apple.AppleSystemInfo (3.0 - 3.0) <1530F7BC-4F0A-3827-B113-EA6A1899CE4A> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
    0x1d4e000 -  0x1dd8ff3  com.apple.CorePDF (4.0 - 4) <DA26FFBC-901A-3EF5-AF2F-9699683CB185> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x1e19000 -  0x1e78ffb  com.apple.QuickLookFramework (5.0 - 675) <56D079F9-5BA5-3C34-A074-E61A003CBA41> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x1eaf000 -  0x1eb9fff  com.apple.DisplayServicesFW (2.9 - 372.1) <01C3D99D-7F75-3401-95E8-5175E028EE21> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x1ec3000 -  0x1f1bff3  com.apple.ImageCaptureCore (6.0 - 6.0) <C44A39AC-CE81-3447-A860-DD01B13AA8BB> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
    0x4771000 -  0x47b3ff3  com.apple.CloudDocs (1.0 - 280.1.2) <0F6DAB87-5A29-38A4-9D39-EA299E06BA13> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
    0x9ae7000 -  0x9ae7ffb +cl_kernels (???) <A90883E7-9ABE-4DB2-9A37-DCF826162CA1> cl_kernels
    0x9af6000 -  0x9af6ff9 +cl_kernels (???) <C7D9B835-EF6A-4125-B6EA-0935E7D0EADC> cl_kernels
    0x9af8000 -  0x9be3ff7  unorm8_bgra.dylib (2.4.5) <92A32497-932A-3966-91AD-DEA4CA456A5A> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
    0x8fe3d000 - 0x8fe70e03  dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
    0x90008000 - 0x90027ffb  libresolv.9.dylib (57) <C2C3810A-A45E-3375-B41D-6E1BECE1BA3C> /usr/lib/libresolv.9.dylib
    0x90028000 - 0x90043ff7  com.apple.CFOpenDirectory (10.10 - 187) <12F3D599-88CE-3952-8987-7F6CEA2A809A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x90044000 - 0x9043aff3  com.apple.CoreGraphics (1.600.0 - 772) <0D322365-219E-3D67-96BB-2B2416ACB4F5> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x9043b000 - 0x90443fff  libsystem_dnssd.dylib (561.1.1) <45CDAF46-03DE-33DB-A627-14F245993EF2> /usr/lib/system/libsystem_dnssd.dylib
    0x90444000 - 0x90736ffb  com.apple.CoreImage (10.0.33) <75B23F45-8D99-3521-89AE-AF2AF4487096> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
    0x90737000 - 0x9074afff  com.apple.ProtectedCloudStorage (1.0 - 1) <0A330FB7-44EE-359F-BAB7-48351AACD305> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
    0x9074b000 - 0x9074bfff  com.apple.audio.units.AudioUnit (1.12 - 1.12) <64ED443E-25D5-3A2C-A028-0D0C7FAF57C6> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x9074c000 - 0x9074eff3  com.apple.EFILogin (2.0 - 2) <414F4023-49B5-3FB8-8778-55D4025EB6E8> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
    0x916f1000 - 0x9172dff3  com.apple.RemoteViewServices (2.0 - 99) <2839C2F1-88DA-3843-87BF-441A374A8967> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    0x9172e000 - 0x9176bff7  libsystem_network.dylib (411) <4D5BCDE3-5155-3D97-84C5-778D56A5122A> /usr/lib/system/libsystem_network.dylib
    0x9176c000 - 0x91863fff  libFontParser.dylib (134) <95F8F2D1-B28D-3687-95A9-45033FEE0504> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x91aef000 - 0x91b48ffb  libAVFAudio.dylib (118.3) <65762748-F772-3959-8D14-197AFB778132> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
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    0x9b34b000 - 0x9b34dfff  com.apple.SecCodeWrapper (4.0 - 238) <5F089303-4DBE-36D2-84B3-F53CDA3718AC> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
    0x9bed8000 - 0x9c09cff3  com.apple.QuartzCore (1.10 - 361.11) <9CED60CF-9B7F-3288-A7E9-3AE087F9E076> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x9c09d000 - 0x9c101ff7  com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x9c102000 - 0x9c1ccfff  com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x9c1cd000 - 0x9c1f3ff3  libc++abi.dylib (125) <E9AF8CA1-D54D-37E3-8363-A3E8C0840F71> /usr/lib/libc++abi.dylib
    0x9c1f4000 - 0x9c21efff  libxslt.1.dylib (13) <0F55B64A-6C55-304E-ACE0-B531027AA066> /usr/lib/libxslt.1.dylib
    0x9c21f000 - 0x9c23eff7  com.apple.GenerationalStorage (2.0 - 209.11) <34CF76B2-8052-359D-816D-092608FB6919> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x9c23f000 - 0x9c242fff  com.apple.xpc.ServiceManagement (1.0 - 1) <942B9491-B97C-36DB-A9F0-3EA3273FCD2C> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
    0x9c243000 - 0x9c244fff  libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
    0x9c245000 - 0x9c25cfff  libsystem_asl.dylib (267) <85BD88AD-618E-3325-AC31-10DBAB8E9AF3> /usr/lib/system/libsystem_asl.dylib
    0x9c25d000 - 0x9c283ffb  libPng.dylib (1231) <A9ACFC7E-9F25-3F15-AFAB-C74C3DAA1D06> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x9c284000 - 0x9c28bfff  libMatch.1.dylib (24) <428CD037-5261-39A6-83EE-A7D9ABF446EB> /usr/lib/libMatch.1.dylib
    0x9c28c000 - 0x9c295ff7  libsystem_notify.dylib (133.1.1) <B8503E99-214B-3AC3-A7CA-CC837ABD7B25> /usr/lib/system/libsystem_notify.dylib
    0x9c296000 - 0x9c333fff  com.apple.ink.framework (10.9 - 213) <F47949BC-ABEE-329B-B568-71C6FEF761F6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x9c334000 - 0x9c339fff  com.apple.print.framework.Print (10.0 - 265) <7C3984BB-8337-3B90-A414-17C181A45744> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x9c33a000 - 0x9c33cfff  libquarantine.dylib (76) <9ADD861F-A66E-3AD1-A77E-C622E91BD203> /usr/lib/system/libquarantine.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 1211
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=202.6M resident=98.0M(48%) swapped_out_or_unallocated=104.7M(52%)
    Writable regions: Total=84.0M written=9364K(11%) resident=15.6M(19%) swapped_out=0K(0%) unallocated=68.4M(81%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    Activity Tracing                   2048K
    CG backing stores                   800K
    CG image                            116K
    CG shared images                    240K
    CoreAnimation                       512K
    CoreUI image data                    56K
    Foundation                            4K
    Kernel Alloc Once                     4K
    MALLOC                             50.0M
    MALLOC (admin)                       48K
    Memory Tag 242                       12K
    OpenCL                               16K
    Stack                              66.6M
    VM_ALLOCATE                        17.2M
    __DATA                             13.8M
    __IMAGE                             528K
    __LINKEDIT                         45.3M
    __OBJC                             3472K
    __TEXT                            157.3M
    __UNICODE                           544K
    mapped file                       132.3M
    shared memory                         4K
    ===========                      =======
    TOTAL                             490.8M
    Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
    Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: IR Receiver
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
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    The purpose of this step is to determine whether the problem is localized to your user account.
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    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
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    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

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    Hi,
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    If you are using IE 7, try removing it (reverts to IE 6). There seems to be a problem with the windows installer for QT when used with IE 7. This even holds true if you use Firefox or some other browser to download the program. Try using your
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    Download iTunes + Quicktime
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  • Calendar won't open from dock or applications

    I downloaded Mavericks--calendar won't open from dock or applications--help please

    Launch the Console application in any of the following ways:
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    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Mac Applications won't open on startup

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    Specs:
    MacBook Pro (13-inch, Mid 2009)
    Processor 2.53 GHz Intel Core 2 Duo
    Memory 4 GB 1067 MHz DDR3

    Problem description:
    Applications won’t open and won’t respond on latptop startup. It takes several openings and force quits before the application will actually open
    EtreCheck version: 2.0.8 (95)
    Report generated October 31, 2014 at 11:59:01 AM PDT
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.53 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 1:41:13
    Disk Information: ℹ️
      Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 249.20 GB (82.29 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Logitech USB Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) Support
      [loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) Support
      /System/Library/Extensions
      [not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7) Support
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [loaded] com.examsoft.softest.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.rim.BBAlbumArtCacher.plist Support
      [running] com.rim.BBLaunchAgent.plist Support
      [running] com.sophos.uiserver.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
      [loaded] com.ea.origin.ESHelper.plist Support
      [running] com.examsoft.softest.service.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.orbicule.uc.plist Support
      [running] com.orbicule.uclocator.plist Support
      [running] com.rim.BBDaemon.plist Support
      [loaded] com.skype.skypeinstaller.plist Support
      [running] com.sophos.common.servicemanager.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.facebook.videochat.[redacted].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      DirectorShockwave: Version: 11.6.4r634 Support
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 600 - SDK 10.10
      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User Internet Plug-ins: ℹ️
      Picasa: Version: 1.0 - SDK 10.4 Support
      RealPlayer Plugin: Version: (null) Support
    Safari Extensions: ℹ️
      AdBlock
      Reddit Enhancement Suite
      Tumblr Savior
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Growl  Support
      Java  Support
      Perian  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          14% WindowServer
          7% Safari
          6% SophosWebIntelligence
          3% soagent
          2% com.apple.WebKit.Networking
    Top Processes by Memory: ℹ️
      249 MB Safari
      82 MB com.apple.WebKit.WebContent
      53 MB com.apple.WebKit.Networking
      47 MB InterCheck
      43 MB soagent
    Virtual Memory Information: ℹ️
      688 MB Free RAM
      902 MB Active RAM
      744 MB Inactive RAM
      533 MB Wired RAM
      5.06 GB Page-ins
      69 MB Page-outs

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    1 Message 0x00007fff87d6f78d -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
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    7 Message 0x00007fff87bb2f50 -[ThrowingInvocationOperation main] + 31
    8 Message 0x00007fff87bb2890 -[_MFInvocationOperation main] + 275
    9 Foundation 0x00007fff874f411a -[__NSOperationInternal start] + 673
    10 Foundation 0x00007fff874f3dd8 ___startOperations_block_invoke2 + 99
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    Cloud takes over https://forums.adobe.com/thread/1584746
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    I have tried repairing the disk permissions but that resulted in no change also. I do not have the start up disk for Mountain Lion so reinstalling the OS is not possible, nor is booting from disk.
    I'm in my final year of college, in the middle of my final year project I REALLY need this fixed.

    When I try to open iPhoto, Unity, Chrome or a few others it gives me the same error each time. "iPhoto cannot be opened because of a problem. Check with the developer to make sure iPhoto works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X"
    But that doesn't make sense because I just updated the OS and all my applications are up to date also. I've tried reinstalling, no joy though.

  • When I click on an active link from another application, it opens the firefox application, but won't open open the page - it just opens Firefox or takes me to Firefox. No new tab or window is opened and the link is not displayed.

    When I click on an active link from another application, it opens the firefox application, but won't open open the page - it just opens Firefox or takes me to Firefox. No new tab or window is opened and the link is not displayed.

    Firefox sent an email to me to confirm that I had asked the above question. The email had a link to click. When I clicked it from Firefox, nothing happened. Then I opened IE, signed into Comcast, opened the email, clicked the link, and it brought me here.

  • I have just agreed to software updates on my imac and now can't open my mail.  There is a message saying this version of mail isn't compatible with this latest software.  I have located the updated mail in the applications folder but it won't open. Help!

    I have just agreed to software updates on my imac and now can't open my mail.  There is a message saying this version of mail isn't compatible with this latest software.  I have located the updated mail in the applications folder but it won't open. I don't have the original operating software disk.  Does anyone have any suggestions?

    Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
    At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
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    In the future, do not move any of the preinstalled applications. Leave them where they are.

  • Itunes won't open and i am getting this error message: the application itunes quit unexpectedly. the problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in

    Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in

    Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in

  • Just did the iTunes update that iTunes said was available now iTunes won't open, keep getting Runtime Error message.  R6034 An application has made an attempt to load the C runtime library incorrectly.  Please contact the apps support team for more info.

    Just did the iTunes update that iTunes said was available, now iTunes won't open.  I just keep getting a Runtime Error message. 
    R6034
    An application has made an attempt to load the C runtime library incorrectly.  Please contact the apps support team for more info.
    Is anyone else having this problem?
    I tried to re-install and got the following message:  iTunes was not installed correctly.  Please reinstall iTunes.  Error 7 (Windows error 1114)
    Does this mean I have now lost everything?

    I just had the same error: 
    R6034
    An application has made an attempt to load the C runtime library incorrectly.  Please contact the apps support team for more info.
    I went to http://support.apple.com/kb/ht1925 and did a complete removal and reinstallation of iTunes. You MUST follow the directions here exactly...it's more than just iTunes that must be removed, and it MUST be done in the order in which the support article says.  I followed the exact instructions, and iTunes is back on my machine (no more C runtime error) and you do NOT lose your music...it's all in my library, as it was before.
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