Won't log in, applications won't open
Hello. I've had some problems with my iBook G4 12" lately. I upgraded the RAM from 256 to 768 and it ran very well. The next day, I turned on my computer, logged in, the screen went blue and came right back to the log in. I logged in again and it just keeps returning to the log in screen. After hours of trying, I popped in the Tiger disc and formatted it and reinstalled Mac OS X. It then worked fine. Now, 2 weeks later, this problem came back. I log in, and then the screen just stays blue. I logged into another account on the computer and when I click on any application to open it, it just keeps bouncing forever and doesn't open. Does anyone know the problem? Could it be a hard drive issue?
The problem may be with your new ram. The fact that it manifested after having it installed is rather suspicious. Having it removed is worth a try. Additionally your ibook came with a hardware test cd. This is either a separate cd or part of the OS installer cd/dvd. The test is not 100% accurate but it is quite good at indicating whether there is a problem with any of the hardware components.
Similar Messages
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Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% coreaudiod
5% CarboniteDaemon
4% iMovie
3% JustCloud
3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
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I'm trying to open this application called Embrilliance. I keep getting and error and the application quits and won't open. I'm using OS Yosemite. I have the same program downloaded on my boyfriend's computer and he's also using OS Yosemite and the application works just fine.
Here's the full error message:
Process: Embrilliance [782]
Path: /Applications/Embrilliance.app/Contents/MacOS/Embrilliance
Identifier: com.britonleap.Embrilliance
Version: 1.136 (1.136)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Embrilliance [782]
User ID: 501
Date/Time: 2014-11-27 13:06:06.763 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 4DF271F8-2E17-B455-4F0F-0273ED7AC67A
Sleep/Wake UUID: 2845239D-1DF0-424E-80D7-2312B52C05DE
Time Awake Since Boot: 3300 seconds
Time Since Wake: 280 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Item to be removed is not in the menu in the first place'
Application Specific Backtrace 1:
0 CoreFoundation 0x962f9343 __raiseError + 195
1 libobjc.A.dylib 0x95a06a2a objc_exception_throw + 276
2 CoreFoundation 0x962f91ca +[NSException raise:format:arguments:] + 138
3 Foundation 0x99e142b1 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 118
4 AppKit 0x94bc3526 -[NSMenu removeItem:] + 303
5 Embrilliance 0x000b84e5 _ZNSt15underflow_errorD0Ev + 667821
6 Embrilliance 0x000b8eeb _ZNSt15underflow_errorD0Ev + 670387
7 Embrilliance 0x000d6599 _ZNSt15underflow_errorD0Ev + 790881
8 AppKit 0x950ea34d -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1312
9 AppKit 0x94ba6917 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 56
10 AppKit 0x94b9a851 loadNib + 462
11 AppKit 0x9518b996 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 330
12 AppKit 0x94b99e4b -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 273
13 AppKit 0x94b99bb5 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 428
14 AppKit 0x94b94da0 NSApplicationMain + 690
15 Embrilliance 0x00011460 Embrilliance + 66656
16 Embrilliance 0x00002ed5 Embrilliance + 7893
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x962f9cd7 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 com.apple.CoreFoundation 0x962f9659 __raiseError + 985
2 libobjc.A.dylib 0x95a06a2a objc_exception_throw + 276
3 com.apple.CoreFoundation 0x962f91ca +[NSException raise:format:arguments:] + 138
4 com.apple.Foundation 0x99e142b1 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 118
5 com.apple.AppKit 0x94bc3526 -[NSMenu removeItem:] + 303
6 com.britonleap.Embrilliance 0x000b84e5 0x1000 + 750821
7 com.britonleap.Embrilliance 0x000b8eeb 0x1000 + 753387
8 com.britonleap.Embrilliance 0x000d6599 0x1000 + 873881
9 com.apple.AppKit 0x950ea34d -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1312
10 com.apple.AppKit 0x94ba6917 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 56
11 com.apple.AppKit 0x94b9a851 loadNib + 462
12 com.apple.AppKit 0x9518b996 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 330
13 com.apple.AppKit 0x94b99e4b -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 273
14 com.apple.AppKit 0x94b99bb5 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 428
15 com.apple.AppKit 0x94b94da0 NSApplicationMain + 690
16 com.britonleap.Embrilliance 0x00011460 0x1000 + 66656
17 com.britonleap.Embrilliance 0x00002ed5 0x1000 + 7893
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x966628d2 kevent64 + 10
1 libdispatch.dylib 0x91f5273f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x91f523a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x96661e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97ce736d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97ce4eea start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x96661e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97ce736d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97ce4eea start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x96661e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97ce736d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97ce4eea start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x96661e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97ce736d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97ce4eea start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x96661e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97ce736d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97ce4eea start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x026f7370 ecx: 0x00000000 edx: 0x00000000
edi: 0x962f928e esi: 0x03865800 ebp: 0xbfffd048 esp: 0xbfffd040
ss: 0x00000023 efl: 0x00000282 eip: 0x962f9cd7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x09e98000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 3
Binary Images:
0x1000 - 0x924ff7 +com.britonleap.Embrilliance (1.136 - 1.136) <15C51CA3-BD47-3F07-B2BB-E93CCCF83587> /Applications/Embrilliance.app/Contents/MacOS/Embrilliance
0xe8c000 - 0xe8cfff com.apple.quartzframework (1.5 - 1.5) <6D85B29E-D684-3DDE-8F02-D292D86A014F> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0xe8f000 - 0x1402ff7 com.apple.QuartzComposer (5.1 - 325) <BBF0AE36-52FB-36FC-AF41-493A2ECA0A9E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x1669000 - 0x1713ff7 com.apple.PDFKit (3.0 - 3.0) <951B630D-691F-33C0-A8CB-1B4FC86C0128> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x1764000 - 0x178aff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <5712F712-4A1C-35BF-AE1D-F55DA1D9877D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x17a8000 - 0x1a33fff com.apple.imageKit (2.6 - 838) <F8830E45-BD83-3E23-BB81-376F7DBC49D7> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x1bdb000 - 0x1cc2fff com.apple.QuickLookUIFramework (5.0 - 675) <B85FDA00-F7AD-31A9-955D-67F70B3E2066> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x1d45000 - 0x1d48fff com.apple.AppleSystemInfo (3.0 - 3.0) <1530F7BC-4F0A-3827-B113-EA6A1899CE4A> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x1d4e000 - 0x1dd8ff3 com.apple.CorePDF (4.0 - 4) <DA26FFBC-901A-3EF5-AF2F-9699683CB185> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x1e19000 - 0x1e78ffb com.apple.QuickLookFramework (5.0 - 675) <56D079F9-5BA5-3C34-A074-E61A003CBA41> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x1eaf000 - 0x1eb9fff com.apple.DisplayServicesFW (2.9 - 372.1) <01C3D99D-7F75-3401-95E8-5175E028EE21> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x1ec3000 - 0x1f1bff3 com.apple.ImageCaptureCore (6.0 - 6.0) <C44A39AC-CE81-3447-A860-DD01B13AA8BB> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x4771000 - 0x47b3ff3 com.apple.CloudDocs (1.0 - 280.1.2) <0F6DAB87-5A29-38A4-9D39-EA299E06BA13> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
0x9ae7000 - 0x9ae7ffb +cl_kernels (???) <A90883E7-9ABE-4DB2-9A37-DCF826162CA1> cl_kernels
0x9af6000 - 0x9af6ff9 +cl_kernels (???) <C7D9B835-EF6A-4125-B6EA-0935E7D0EADC> cl_kernels
0x9af8000 - 0x9be3ff7 unorm8_bgra.dylib (2.4.5) <92A32497-932A-3966-91AD-DEA4CA456A5A> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x8fe3d000 - 0x8fe70e03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
0x90008000 - 0x90027ffb libresolv.9.dylib (57) <C2C3810A-A45E-3375-B41D-6E1BECE1BA3C> /usr/lib/libresolv.9.dylib
0x90028000 - 0x90043ff7 com.apple.CFOpenDirectory (10.10 - 187) <12F3D599-88CE-3952-8987-7F6CEA2A809A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x90044000 - 0x9043aff3 com.apple.CoreGraphics (1.600.0 - 772) <0D322365-219E-3D67-96BB-2B2416ACB4F5> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9043b000 - 0x90443fff libsystem_dnssd.dylib (561.1.1) <45CDAF46-03DE-33DB-A627-14F245993EF2> /usr/lib/system/libsystem_dnssd.dylib
0x90444000 - 0x90736ffb com.apple.CoreImage (10.0.33) <75B23F45-8D99-3521-89AE-AF2AF4487096> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x90737000 - 0x9074afff com.apple.ProtectedCloudStorage (1.0 - 1) <0A330FB7-44EE-359F-BAB7-48351AACD305> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x9074b000 - 0x9074bfff com.apple.audio.units.AudioUnit (1.12 - 1.12) <64ED443E-25D5-3A2C-A028-0D0C7FAF57C6> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9074c000 - 0x9074eff3 com.apple.EFILogin (2.0 - 2) <414F4023-49B5-3FB8-8778-55D4025EB6E8> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x916f1000 - 0x9172dff3 com.apple.RemoteViewServices (2.0 - 99) <2839C2F1-88DA-3843-87BF-441A374A8967> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x9172e000 - 0x9176bff7 libsystem_network.dylib (411) <4D5BCDE3-5155-3D97-84C5-778D56A5122A> /usr/lib/system/libsystem_network.dylib
0x9176c000 - 0x91863fff libFontParser.dylib (134) <95F8F2D1-B28D-3687-95A9-45033FEE0504> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x91aef000 - 0x91b48ffb libAVFAudio.dylib (118.3) <65762748-F772-3959-8D14-197AFB778132> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x91b4a000 - 0x91b4cffb libRadiance.dylib (1231) <2F86BE82-404D-335C-B83E-F71D3C4969B8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x91b4d000 - 0x91b68ff3 com.apple.openscripting (1.4 - 162) <EB1D1BA6-C0B0-3D3B-AE54-676324FFF3E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x91b69000 - 0x91b82fff libsystem_malloc.dylib (53.1.1) <58CD8BC7-55D1-3862-8E5D-728EE2EBE447> /usr/lib/system/libsystem_malloc.dylib
0x91bb3000 - 0x91d3effb com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <44BCEAB8-306D-307F-92C8-6656F3578220> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91d3f000 - 0x91d5cfff libCRFSuite.dylib (34) <781A92EF-410E-39B2-953D-FEE12748D834> /usr/lib/libCRFSuite.dylib
0x91d5d000 - 0x91e5dff7 com.apple.LaunchServices (644.12 - 644.12) <4C578D41-6004-38F8-A0DF-81B15BA3864E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x91e5e000 - 0x91e67fff libGFXShared.dylib (11.0.7) <AFC7CCD1-D935-3968-8CE3-303C13354F2B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x91e68000 - 0x91efdff3 libsystem_c.dylib (1044.1.2) <819FD4E2-3B29-38F0-AC5C-BEE865489F5F> /usr/lib/system/libsystem_c.dylib
0x91f4e000 - 0x91f75fff libdispatch.dylib (442.1.4) <B26A176C-39F7-3362-B128-27B1211068B9> /usr/lib/system/libdispatch.dylib
0x91f76000 - 0x91fe1ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <632A811D-4706-3ED7-85E3-DD2CDB47CF8F> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x91fe2000 - 0x91fe6ffb libcache.dylib (69) <55501A00-AF64-3554-8F46-8D5AFEDEC332> /usr/lib/system/libcache.dylib
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0x96ad5000 - 0x96ad7ff7 libsystem_sandbox.dylib (358.1.1) <12A90EA1-A218-3B6B-A441-E1A8F866FA44> /usr/lib/system/libsystem_sandbox.dylib
0x96ad8000 - 0x96b4efff com.apple.securityfoundation (6.0 - 55126) <64E4CE02-8BE6-3408-99A5-23E5CF7545BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x96c66000 - 0x96c66fff liblaunch.dylib (559.1.22) <2FDDB7A5-C022-3C40-A263-1DC74F0B446D> /usr/lib/system/liblaunch.dylib
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0x96df7000 - 0x96e6efff com.apple.CoreUtils (1.0 - 101.1) <7169E4D1-0771-36AD-85C8-60CF37FFF16E> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x96e6f000 - 0x96e6ffff libkeymgr.dylib (28) <06DDCEF8-EB84-3F68-9E19-FD1A12B764FD> /usr/lib/system/libkeymgr.dylib
0x97784000 - 0x977c7fff libGLU.dylib (11.0.7) <3519CD46-386A-3702-A5EE-AE59923C5AA7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x977c8000 - 0x977f4fff com.apple.ChunkingLibrary (2.1 - 163.1) <2B0CBB85-EF91-351A-8750-A185996E4CDB> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x977fe000 - 0x9780dff3 com.apple.opengl (11.0.7 - 11.0.7) <C4738E5F-C178-3A01-B941-C638E6A14D7C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9780e000 - 0x97848fff com.apple.MediaKit (16 - 757) <430EC569-B083-3608-B91F-3EC6B6065519> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x97849000 - 0x97878fff com.apple.CoreVideo (1.8 - 145.1) <A59466FC-6B5A-3B36-BDD4-AC9CD581B7A1> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97879000 - 0x9787cfff libextension.dylib (55.1) <6FF35E52-648C-3F90-932C-5EB9FFEEEB49> /usr/lib/libextension.dylib
0x9787d000 - 0x9787efff libsystem_blocks.dylib (65) <5D98F022-E863-31D4-8ADE-D53B2AE0D331> /usr/lib/system/libsystem_blocks.dylib
0x9787f000 - 0x97885ff3 libsystem_platform.dylib (63) <509993B7-3F26-3360-B899-0BBB15152516> /usr/lib/system/libsystem_platform.dylib
0x97886000 - 0x9788ffff com.apple.CommonAuth (4.0 - 2.0) <88D8A3D8-5F27-3545-8CD2-456FFDE5383D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x97890000 - 0x97c78ff7 libLAPACK.dylib (1128) <4E3D1289-2C98-3E53-BB8D-AD911357FF66> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97c79000 - 0x97ca5ffb libsandbox.1.dylib (358.1.1) <A62AE9BC-7FF4-33D1-AB30-7497832770E7> /usr/lib/libsandbox.1.dylib
0x97ca6000 - 0x97cd9fff com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <103A5EA0-9B75-3B23-BE72-C4DD52744A6A> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x97cda000 - 0x97ce3fff com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97ce4000 - 0x97cecfff libsystem_pthread.dylib (105.1.4) <D90BD4F4-8DFA-3683-9C26-313D2F4F8C41> /usr/lib/system/libsystem_pthread.dylib
0x97ced000 - 0x97d27fff com.apple.LDAPFramework (2.4.28 - 194.5) <AB471BFC-FDB3-347E-ABC0-BB7836662278> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x97d28000 - 0x97e9dff7 com.apple.QTKit (7.7.3 - 2890) <16C43187-DFFE-3BB3-AA2C-741FBEBB5585> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x97e9e000 - 0x983f9ffb com.apple.MediaToolbox (1.0 - 1562.19) <6BAB878B-526B-314F-824B-95D9D2FED1D2> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x983fa000 - 0x98414ff7 liblzma.5.dylib (7) <D0BC984D-5B33-328C-8F1E-7E9C41813433> /usr/lib/liblzma.5.dylib
0x98415000 - 0x98729fef com.apple.CoreAUC (211.0.0 - 211.0.0) <78C567D8-532D-3A08-BF7D-0C25A859F64A> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9872a000 - 0x9873aff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <DBECFAD5-DB53-390C-AE92-09549733C861> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9873b000 - 0x98761ffb libxpc.dylib (559.1.22) <CB6B442F-8BE4-37B6-9A00-4753BC1C368C> /usr/lib/system/libxpc.dylib
0x98762000 - 0x98785ffb com.apple.framework.Apple80211 (10.0.1 - 1001.57.4) <FA330995-5E22-352D-8089-6F4EE2E178A5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x98935000 - 0x989cffff com.apple.ColorSync (4.9.0 - 4.9.0) <091CDCEC-1B25-3FE7-94C2-8AEFA6564E95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x989d0000 - 0x98e03ff3 com.apple.vision.FaceCore (3.1.6 - 3.1.6) <EF92C25B-3E33-379F-A862-75C2FCA8B386> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x98e04000 - 0x98e0fff7 com.apple.CrashReporterSupport (10.10 - 629) <BB92BB57-6F2F-3348-BEF4-58036DF40FA4> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x98e10000 - 0x98e17fff com.apple.XPCService (2.0 - 1) <9A59D63D-446A-33A4-BB21-56E42417DA93> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x98e18000 - 0x98e46ff7 libarchive.2.dylib (30) <8758D35F-ADF8-30F6-8EB2-9B852876EAC8> /usr/lib/libarchive.2.dylib
0x98e47000 - 0x992edff7 com.apple.JavaScriptCore (10600 - 10600.1.17) <51DEC6FC-6F6F-39F2-A286-CCAA88285016> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x992ee000 - 0x994e4fff libicucore.A.dylib (531.30) <BD09E200-FF42-3E9D-814C-0BC8F2C0EAC9> /usr/lib/libicucore.A.dylib
0x994e5000 - 0x994f1ff3 libcommonCrypto.dylib (60061) <024B3913-15C6-3005-9E5A-EB24918F6977> /usr/lib/system/libcommonCrypto.dylib
0x994f2000 - 0x99531fff com.apple.NavigationServices (3.8 - 215.1) <46D8B66D-CB59-36F5-BD26-FD8309337BB3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x99532000 - 0x99534fff libsystem_coreservices.dylib (9) <20E66A47-8D67-344A-A393-73926F0E5FB2> /usr/lib/system/libsystem_coreservices.dylib
0x99535000 - 0x99546fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
0x99547000 - 0x9956afff libJPEG.dylib (1231) <33D03A5B-CED8-3FDC-8892-723DD6E423FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9956b000 - 0x9956fffb com.apple.TCC (1.0 - 1) <BFA66EA1-2839-3648-80F6-96AE136A6838> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x99570000 - 0x999abfeb com.apple.vImage (8.0 - 8.0) <56F6B317-9D70-3DC5-9868-BB6D7CB6E55D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x999ac000 - 0x999deff7 com.apple.GSS (4.0 - 2.0) <36CBBD76-19AC-333E-AB52-A93800ABC89A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x999df000 - 0x99a12fff com.apple.CoreServicesInternal (221.1 - 221.1) <045D0E8B-6935-3A11-B56B-45FF9A5474FF> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x99a13000 - 0x99a6effb libTIFF.dylib (1231) <14F5E31A-4ABC-3DF7-AB85-9DB406D3613C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x99a6f000 - 0x99d0aff3 com.apple.RawCamera.bundle (6.00 - 761) <DC69A768-9B78-3B56-94AD-3A3E5965C8A3> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x99d0b000 - 0x9a06affb com.apple.Foundation (6.9 - 1151.16) <76BF64BB-34C4-3409-BB6F-CAACDEE7681A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9a06b000 - 0x9a06cfff liblangid.dylib (117) <34A0F807-755F-300B-B01F-AABAE3838451> /usr/lib/liblangid.dylib
0x9a06d000 - 0x9a06ffff com.apple.securityhi (9.0 - 55006) <E278B0FD-7303-381A-BDBC-C590C71EE86E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9a070000 - 0x9a082ff7 libsasl2.2.dylib (193) <B5813595-A89D-39D4-BB06-F6013D3BD98C> /usr/lib/libsasl2.2.dylib
0x9a083000 - 0x9a08efff com.apple.AppSandbox (4.0 - 238) <D05DB10E-06C7-3220-B63A-FDD1AFCAA30B> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x9a08f000 - 0x9a093fff libheimdal-asn1.dylib (398.1.2) <71FCB9F7-A330-3C02-89F3-B483B1C67E54> /usr/lib/libheimdal-asn1.dylib
0x9a0b7000 - 0x9a108fff com.apple.opencl (2.4.2 - 2.4.2) <33B19D84-C463-3762-B1AB-C5CB8F7DC87F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9a109000 - 0x9a109fff libunc.dylib (29) <CE960997-9D4A-3848-BAC7-B2255E6765FD> /usr/lib/system/libunc.dylib
0x9a10a000 - 0x9a189fff com.apple.SystemConfiguration (1.14 - 1.14) <89A67A1E-850F-3ED1-AB7D-9057A5B0FF0D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9a18a000 - 0x9a190ff7 libsystem_trace.dylib (72.1.3) <E1985F9C-78FC-3098-8683-81F0DCEE54BB> /usr/lib/system/libsystem_trace.dylib
0x9a191000 - 0x9a239ff7 com.apple.CoreMedia (1.0 - 1562.19) <ECB3338A-318A-3612-BBC1-11E0E99DB595> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9a23a000 - 0x9a248ff7 com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <637E7AB2-1077-319C-A6A2-D0D0F01951BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x9a249000 - 0x9a61fff7 com.apple.HIToolbox (2.1.1 - 756) <5204085A-4D56-3430-889F-11C42E43729B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9a620000 - 0x9a62eff7 libz.1.dylib (55) <DF3B8F77-8931-3A6B-8BDF-DB67315050E6> /usr/lib/libz.1.dylib
0x9a62f000 - 0x9a669fff com.apple.AirPlaySupport (2.0 - 215.10) <BA87CB33-2E42-389A-AFC1-0ABEE42C3E38> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x9a66a000 - 0x9a6bdfff libstdc++.6.dylib (104.1) <D0EB2C99-5939-3ABA-9C18-D9AD75CE23A1> /usr/lib/libstdc++.6.dylib
0x9a6be000 - 0x9a6c0fff libCVMSPluginSupport.dylib (11.0.7) <A87C589A-DA64-3D62-8BDE-065784993B1A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x9a6c1000 - 0x9a6c6ff7 libmacho.dylib (862) <48DE74F8-09E3-344F-A82F-665083A3BF8F> /usr/lib/system/libmacho.dylib
0x9a6c7000 - 0x9a6c9ffb libCGXType.A.dylib (772) <9F0C0190-2E25-361D-9713-33C3DDADE8F3> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9a6ca000 - 0x9a6ccffb libsystem_secinit.dylib (18) <3CBA3BD3-8BA2-358D-BD1A-A1C3DF5D84E6> /usr/lib/system/libsystem_secinit.dylib
0x9a6cd000 - 0x9a7b6fff libcrypto.0.9.8.dylib (52) <8BA9026A-18DA-3F45-9850-85DF4378F284> /usr/lib/libcrypto.0.9.8.dylib
0x9a7b7000 - 0x9a7feff3 com.apple.AppleJPEG (1.0 - 1) <C14A2B49-A664-3EDE-9B9B-6A678ED7F8DE> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x9a8ba000 - 0x9a90bfff libcups.2.dylib (408) <08C5D411-533C-345A-B820-092C96215F2E> /usr/lib/libcups.2.dylib
0x9a90c000 - 0x9a95ffff com.apple.CoreMediaIO (601.0 - 4749) <96E6B0EE-1251-39BA-A186-0D2DA82CB69C> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x9a960000 - 0x9aa64ff7 libJP2.dylib (1231) <77B25D2E-F9DE-3565-894A-970DE207B0EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9aa65000 - 0x9acf8ff7 com.apple.CoreData (110 - 526) <C2C79A0B-70B1-3D88-951D-1C19D35B78E1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9acf9000 - 0x9ad03ffb com.apple.audio.SoundManager (4.2 - 4.2) <4312D0A7-4B6F-3A1E-9A47-24C6E8C65E51> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9ad04000 - 0x9adb3ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <5BCD60EC-DAD3-369F-B836-49086A6A6D39> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x9adb4000 - 0x9aec0fe3 libvDSP.dylib (512) <54403134-29AE-3806-89D7-2CBA7B455736> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9aec1000 - 0x9b0c5ff3 com.apple.CFNetwork (720.1.1 - 720.1.1) <8485A7F6-5217-355E-8501-385C557A97EA> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9b0c6000 - 0x9b1b6ff3 com.apple.DiskImagesFramework (10.10 - 389.1) <2C988912-3B5E-3E13-A172-01221AAC91E6> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x9b1b7000 - 0x9b22bfff com.apple.Heimdal (4.0 - 2.0) <5D2BE254-CFCD-3A15-9A89-1CBBDE0FF265> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9b22c000 - 0x9b235fff libcopyfile.dylib (118.1.2) <FAF3268F-C580-33D3-A5B4-74B8A8713216> /usr/lib/system/libcopyfile.dylib
0x9b236000 - 0x9b23efeb libcldcpuengine.dylib (2.4.5) <7DB7526E-F292-3C24-B78A-BB7C2C9038BC> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x9b23f000 - 0x9b242fff libpam.2.dylib (20) <E2F34522-448A-3392-BC1D-6625BEB612B9> /usr/lib/libpam.2.dylib
0x9b243000 - 0x9b2cfff3 com.apple.PerformanceAnalysis (1.0 - 1) <CB175B15-8AA3-3ECA-88ED-E561D7722DFB> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9b2d0000 - 0x9b34afff com.apple.ApplicationServices.ATS (360 - 375) <7E075657-314E-3130-97A7-AFD826000C7B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9b34b000 - 0x9b34dfff com.apple.SecCodeWrapper (4.0 - 238) <5F089303-4DBE-36D2-84B3-F53CDA3718AC> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x9bed8000 - 0x9c09cff3 com.apple.QuartzCore (1.10 - 361.11) <9CED60CF-9B7F-3288-A7E9-3AE087F9E076> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9c09d000 - 0x9c101ff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9c102000 - 0x9c1ccfff com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9c1cd000 - 0x9c1f3ff3 libc++abi.dylib (125) <E9AF8CA1-D54D-37E3-8363-A3E8C0840F71> /usr/lib/libc++abi.dylib
0x9c1f4000 - 0x9c21efff libxslt.1.dylib (13) <0F55B64A-6C55-304E-ACE0-B531027AA066> /usr/lib/libxslt.1.dylib
0x9c21f000 - 0x9c23eff7 com.apple.GenerationalStorage (2.0 - 209.11) <34CF76B2-8052-359D-816D-092608FB6919> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x9c23f000 - 0x9c242fff com.apple.xpc.ServiceManagement (1.0 - 1) <942B9491-B97C-36DB-A9F0-3EA3273FCD2C> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x9c243000 - 0x9c244fff libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x9c245000 - 0x9c25cfff libsystem_asl.dylib (267) <85BD88AD-618E-3325-AC31-10DBAB8E9AF3> /usr/lib/system/libsystem_asl.dylib
0x9c25d000 - 0x9c283ffb libPng.dylib (1231) <A9ACFC7E-9F25-3F15-AFAB-C74C3DAA1D06> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9c284000 - 0x9c28bfff libMatch.1.dylib (24) <428CD037-5261-39A6-83EE-A7D9ABF446EB> /usr/lib/libMatch.1.dylib
0x9c28c000 - 0x9c295ff7 libsystem_notify.dylib (133.1.1) <B8503E99-214B-3AC3-A7CA-CC837ABD7B25> /usr/lib/system/libsystem_notify.dylib
0x9c296000 - 0x9c333fff com.apple.ink.framework (10.9 - 213) <F47949BC-ABEE-329B-B568-71C6FEF761F6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9c334000 - 0x9c339fff com.apple.print.framework.Print (10.0 - 265) <7C3984BB-8337-3B90-A414-17C181A45744> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9c33a000 - 0x9c33cfff libquarantine.dylib (76) <9ADD861F-A66E-3AD1-A77E-C622E91BD203> /usr/lib/system/libquarantine.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1211
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=202.6M resident=98.0M(48%) swapped_out_or_unallocated=104.7M(52%)
Writable regions: Total=84.0M written=9364K(11%) resident=15.6M(19%) swapped_out=0K(0%) unallocated=68.4M(81%)
REGION TYPE VIRTUAL
=========== =======
Activity Tracing 2048K
CG backing stores 800K
CG image 116K
CG shared images 240K
CoreAnimation 512K
CoreUI image data 56K
Foundation 4K
Kernel Alloc Once 4K
MALLOC 50.0M
MALLOC (admin) 48K
Memory Tag 242 12K
OpenCL 16K
Stack 66.6M
VM_ALLOCATE 17.2M
__DATA 13.8M
__IMAGE 528K
__LINKEDIT 45.3M
__OBJC 3472K
__TEXT 157.3M
__UNICODE 544K
mapped file 132.3M
shared memory 4K
=========== =======
TOTAL 490.8M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Hi,
I have been asked by one of our customers the following question, please can you help!!!
The issue we have is that Adobe Illustrator CS 5.1 won’t open when we log in to our Macintosh workstations using an account with a network home area.
We have multiple OSX 10.6 workstations and our users have Open Directory accounts with network home areas on an OSX 10.6 server. All the other Adobe CS 5.5 applications (InDesign, Photoshop etc.) work fine with our network accounts, but Illustrator won’t open at all. When a user clicks the Illustrator icon to launch the program, it bobs up and down in the dock for approximately 2 minutes, then the program closes. No splash screen appears. I have tested this with several different accounts (including new ones created for this purpose) on several workstations with the same results.
When I tested this with a local standard user (not Administrator) account Illustrator launched successfully. There are no other differences between this local account and the network accounts other than where the home area is located, and where the account authenticates to.
Thanks,
Elfed.Hi,
I advised my customer to phone Adobe support and insist on getting free support as it is a install/configure issue. -
Installer/Application Manager just won't open
In the simplest terms: Adobe Application Manager for CS5 just won't open. It all started when I tried to update CS5 to the most recent version, but this Application Manager would freeze up after the "Initializing Installer" window was done. After that, AAM not only stops responding, but it slows the entire computer down. I would let it sit for 10-20 minutes, and still nothing. I tried downloading the patch to update AAM, but that did the same thing. I tried uninstalling CS5, but that requires AAM, so I used to AppZapper to get rid of all the CS5 programs. When I tried to reinstall, it put AAM back on my computer and the problem returned. I tried the CS5 CleanUp Utility, which claims it got rid of all CS5 files. AAM still locks up after initialization. I tried repairing disk permissions, same thing. I even consulted the PDApp.log, and there have been no FATAL or ERROR messages. I am at a loss here, as I now have no CS5 programs and no way to get them back. Please help.
I'm running OSX 10.6.5 on a 2x2.8Ghz MacPro with 32 gigs of RAM (which is why its so troubling when the computer slows to a crawl). Thank you in advance for your help.If you are using IE 7, try removing it (reverts to IE 6). There seems to be a problem with the windows installer for QT when used with IE 7. This even holds true if you use Firefox or some other browser to download the program. Try using your
QT icon in your system tray to see if it recognizes QT being on your computer. Mine said it was not loaded even though I could find it in the Windows ADD/Remove utility. This is what I did to correct my problem.
Remove IE 7
Remove QT
Remove iTunes
Download iTunes + Quicktime
Install iTunes
All of my music came back just fine, playlists and all. You may lose some album art or settings such as compilations but that is all. -
Calendar won't open from dock or applications
I downloaded Mavericks--calendar won't open from dock or applications--help please
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Mac Applications won't open on startup
Whenever I start up my Macbook Pro, it's very slow when I log into my user account. It takes multiple attempts to open up programs such as Safari, Microsoft One Note, or Microsoft Word. The icon will pop up and bounce in my dock, then stop bouncing but not open. I have to right click and select "force quit" because it will tell me the application is not responding. It usually takes 4 or 5 tries before the application can start normally. If the laptop has been on a few hours, this usually won't happen.
I have tried logging in a Guest User account and everything opens up so quickly! Same thing when booting into Safe Mode and logging into my own user account. Rebooting normally, I still have this problem.
I tried following this thread but the fix seems to be user specific
All applications are up to date. This happened in Mountain Lion and now Yosemite (using 10.10 right now).
Specs:
MacBook Pro (13-inch, Mid 2009)
Processor 2.53 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3Problem description:
Applications won’t open and won’t respond on latptop startup. It takes several openings and force quits before the application will actually open
EtreCheck version: 2.0.8 (95)
Report generated October 31, 2014 at 11:59:01 AM PDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 1:41:13
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (82.29 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) Support
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.examsoft.softest.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.sophos.uiserver.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[running] com.examsoft.softest.service.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.orbicule.uc.plist Support
[running] com.orbicule.uclocator.plist Support
[running] com.rim.BBDaemon.plist Support
[loaded] com.skype.skypeinstaller.plist Support
[running] com.sophos.common.servicemanager.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.6.4r634 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 Support
RealPlayer Plugin: Version: (null) Support
Safari Extensions: ℹ️
AdBlock
Reddit Enhancement Suite
Tumblr Savior
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
Perian Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
14% WindowServer
7% Safari
6% SophosWebIntelligence
3% soagent
2% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
249 MB Safari
82 MB com.apple.WebKit.WebContent
53 MB com.apple.WebKit.Networking
47 MB InterCheck
43 MB soagent
Virtual Memory Information: ℹ️
688 MB Free RAM
902 MB Active RAM
744 MB Inactive RAM
533 MB Wired RAM
5.06 GB Page-ins
69 MB Page-outs -
Applications not responding/won't open
All of a sudden today many applications will not open. They bounce for awhile on the dock, and I have to force them to quit. However, they won't even show up in the force quit menu I have to hold down the control key and click force quit twice. This first began with Skype and now it has affected ichat and gizmo project (another online calling program).
I am running 10.3.9 which I updated a few weeks ago (so that I could run Skype).
The only other changes I've made recently are updating itunes and quicktime.
I'm studying in Italy right now so I'm not sure where to go for help. If anyone has any suggestions I would really appreciate it.
Thanks!
iBook G4 Mac OS X (10.3.9)I would use the Accounts System Preferences to create a new user. Log out and log in as the new user. Do the same applications fail to mount for the new user? If so, you have a system-wide problem. If they open for the new user, then your original user has a preference or setting that's causing the trouble. Let us know how this goes and we'll have some more suggestions depending on this troubleshooting step.
-Doug -
I click to open the mail application but it never opens. After waiting a few minutes the amount of notifications I have is shown on the icon but it still won't open. Mail worked fine on my mac until I updated to Mavericks. Please help!! I've already tried restarting and I also tried deleting my mail account off of mail and then adding it back but it still doesn't work. I never made a backup so I can't go back to a previous version and I can't try a clean install.
I'm having almost the same trouble, and yes I did update to Safari 4 while I was still in Leopard 10.5.7. Now, in 10.6.1 my Mail app is suddenly getting this exception in the console log when trying to send via SMTP (to a server that the "connection doctor" validates as OK"):
9/27/09 12:05:32 PM Mail[895] * Assertion failure in -[ComposeBackEnd setAccount:], /SourceCache/Mail/Mail-1076/Compose.subproj/ComposeBackEnd.m:1522
ComposeBackEnd does not support explicitly setting an account
0 Message 0x00007fff87d6f828 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff87d6f78d -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Mail 0x00000001001442fc 0x0 + 4296295164
3 Foundation 0x00007fff874e7722 _NSSetObjectValueAndNotify + 258
4 Mail 0x00000001001428ea 0x0 + 4296288490
5 CoreFoundation 0x00007fff83dbc35c _invoking__ + 140
6 CoreFoundation 0x00007fff83dbc22d -[NSInvocation invoke] + 141
7 Message 0x00007fff87bb2f50 -[ThrowingInvocationOperation main] + 31
8 Message 0x00007fff87bb2890 -[_MFInvocationOperation main] + 275
9 Foundation 0x00007fff874f411a -[__NSOperationInternal start] + 673
10 Foundation 0x00007fff874f3dd8 ___startOperations_block_invoke2 + 99
11 libSystem.B.dylib 0x00007fff85abfcf6 dispatch_call_block_andrelease + 15
12 libSystem.B.dylib 0x00007fff85a9e1e9 dispatch_workerthread2 + 231
13 libSystem.B.dylib 0x00007fff85a9db28 pthreadwqthread + 353
14 libSystem.B.dylib 0x00007fff85a9d9c5 start_wqthread + 13 -
One application won't open for one user
We are doing a rollout of Macbook Pros to a group of people. We have used migration assistant for 20 computers. One application will not open for one user on each of the computers. The applicaiton will open for users that are added, but not the admin user that the application was originally installed. We have tried uninstalling and reinstalling the application with the same results. The one user can not log in. The permissions look right for all files.
How about clarifying some things for me? Does each machine have a different admin user? What user installed the application that won't open (you say there is only one?) How many users on each machine - one or many? How many admin users are there? How many users are Standard or Managed users? What user "can not log in?" Is this on one machine or all machines? Which is the application that won't open, where is it installed, what are the permissions for the application, what are the permissions for the folder in which it's installed?
Are these computers on a network or operating standalone or does each person in the group have their own separate machine?
From where did you migrate for these 20 computers and why did you use Migration Assistant? MA is not the correct tool for doing a multi-system configuration. This is usually done using a net-based installation from a machine running OS X Server or from an XServe or by creating a standard system DVD and installing via ASR. -
Hi there.
I recently canceled my CS Cloud subscription about 3 weeks ago and went back to using CS6. I was using CS6 Creative Suite without a problem until 2 days ago. Now my CS6 programs (AI, Photoshop, InDesign, Acrobat) won't open. Instead the Adobe Application Manager keeps popping up to renew the subscription, see below insert.
I have chatted with Adobe customer support numerous times but when it comes to transferring me to their technical support, the chat mysteriously becomes unavailable. The only time the transfer went through, I was advised to remove CS6 Creative Suite using Cleaner Tool and reinstall, which I did but my CS6 still does not open and the AAM keeps popping up giving me the same message to renew the subscription. The AI/Photohop icons just keep bouncing up and down without opening while the AAM pops up.
What can I do to stop this annoying AAM from popping up and open my CS6? I just want my CS6 to open up again. Has anyone else experienced this issue? Please help!Cloud takes over https://forums.adobe.com/thread/1584746
Uninstall... run the Cleaner... Restart your computer... Reinstall CS6
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
Some applications won't open after updating to OS 10.8.5
I am running the Mountain Lion on a 2009 Macbook Air. I just did an update to 10.8.5 and now some of my applications won't open. A few of the appications that no longer run are Chrome, iPhoto and all Microsoft applications.
I tried uninstalling an reinstalling the apps but that did nothing, I also tried creating a new user account to see if the problem persisted in there and it did. I then tried removing my caches folder from Library which also fixed nothing. I then tried booting it in safe mode and the applications successfully opened in there.
I obviously can't just boot my Macbook up in safe mode whenever I need to use it so if anyone knows how this problem could be solved? They were all functioning normally before I did the most recent update of OS.
I have tried repairing the disk permissions but that resulted in no change also. I do not have the start up disk for Mountain Lion so reinstalling the OS is not possible, nor is booting from disk.
I'm in my final year of college, in the middle of my final year project I REALLY need this fixed.When I try to open iPhoto, Unity, Chrome or a few others it gives me the same error each time. "iPhoto cannot be opened because of a problem. Check with the developer to make sure iPhoto works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X"
But that doesn't make sense because I just updated the OS and all my applications are up to date also. I've tried reinstalling, no joy though. -
When I click on an active link from another application, it opens the firefox application, but won't open open the page - it just opens Firefox or takes me to Firefox. No new tab or window is opened and the link is not displayed.
Firefox sent an email to me to confirm that I had asked the above question. The email had a link to click. When I clicked it from Firefox, nothing happened. Then I opened IE, signed into Comcast, opened the email, clicked the link, and it brought me here.
-
I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. I don't have the original operating software disk. Does anyone have any suggestions?
Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
You will also want to delete the old copy of Mail 4.5, wherever that is. You can't use it.
In the future, do not move any of the preinstalled applications. Leave them where they are. -
Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in
Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in
-
Just did the iTunes update that iTunes said was available, now iTunes won't open. I just keep getting a Runtime Error message.
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
Is anyone else having this problem?
I tried to re-install and got the following message: iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114)
Does this mean I have now lost everything?I just had the same error:
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
I went to http://support.apple.com/kb/ht1925 and did a complete removal and reinstallation of iTunes. You MUST follow the directions here exactly...it's more than just iTunes that must be removed, and it MUST be done in the order in which the support article says. I followed the exact instructions, and iTunes is back on my machine (no more C runtime error) and you do NOT lose your music...it's all in my library, as it was before.
Good luck!
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