Won't open after reinstalling twice get a page with a green puzzle but it won't stay open long enough to read it.

After working with mcafee for 2 hours on a server host issue they did something that got rid of the site advisor on firefox and when they tried to fix that problem they couldn't get firefox to open after reinstalling it twice!
Help...i want firefox back! i'm using internet explorer right now as my default and i've always disliked it!
please help...brian

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
If that still gives problems then create a new profile.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
See also:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
*http://kb.mozillazine.org/Profile_folder_-_Firefox

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