Won't open images saved in .mov format

I have a bunch of .mov files that are images, they are not actual movies. Some of the pictures are interactive. When opening the files, quicktime opens, but does not display a background and displays a processing mouse cursor, after waiting several minutes nothing changes. When the play button is pressed the background turns black. No error messages or warnings are produced.
Things I've tried:
1. running QT in safe mode
2. disabling the Direct3D video acceleration
3. changing IDE ATA/ATAPI controllers to support DMA
4. installing a universal codec (this just seemed to mess up my computer, maybe I did something incorrectly?)
5. converting the .mov to .avi file types, the converted file also will not display anything.
6. using quicktime installed on XP instead of Vista
My OS is Windows Vista and I am using QT 7 Pro. A co-worker can open and manipulate the files. Said co-worker is also using QT 7 Pro.
Any help is appreciated. Thanks.

If you have a file that was saved without the compatibility option, you need to do more than just turn compatibility on and then resave. You need to Save As -- and you can use the same filename -- for the compatibility option to be incorporated.
That being said, it shouldn't matter between CS4 and CS3 unless you are doing some fairly advanced Smart Objects things where the two are different, and even there I think you would get the equivalent in CS3.

Similar Messages

PDF file won't open after saving it from the web. get error message file is damaged.

My PDF files won't open after saving them to Docs from the web. I get error message file is damaged. Can someone help me correct this problem on Mac Air w Mountain Lion?

I wonder if the image is being embedded somehow and there is not enough scratch disk space to render the file. Just a hunch. Check your hardrive to see how much free space is available. Also, check your RAM and see if you can upgrade ( install more, install much more ) to max out as much RAM as possible. At a minimum, check for fragmentation and do a "Correct Permissions" via Apple's Disk Utility.
But, weird things start happening when a font becomes corrupt. Not that one is, but it may be in your best interest to acquire a font management utility like Font Agent PRO ( if you don't have one already ). A good font management program can detect and disable corrupt fonts.
CS1 and OSX10.4 should be fairly compatable with the 7500, but you may have gone as far as you can go. Think about upgrading to a G4 or a G5. I believe the 7500 was pre G3 ( which I think is the minimum requirements for CS1 ).

QT Player X won't open QTVR or Wired Movies after Update?

Just did the auto update thing and when do went to work on my QTVR files - the default X player won't open them now - pushes it over to QT Player 7 - next I checked my wired movies (chaptering) and same things - wow bummer when updates make your life ****!

QuickTime X can't open lots of different formats and QTVR files are one of them.
It's been that way since Snow Leopard was released and is not the result of any recent update.

Bridge won't open images

When I double click an image in Bridge, the image won't open in Photoshop. That's only one of numerous problems I am having with the Bridge that came out with PS CS3, but this has just occurred in the last day. I restarted the computer, but that doesn't work. Any suggestions?

AFAIK, you need to open Bridge, use cmd K to access Prefs, and make sure the box that enables that double click action is checked. hth, kl

CS4 opens fine, but won't open images

Hello,
I'm hoping someone here can help me.
I'm on my third uninstall/reinstall of PS CS4 with the same issue. I can open the application just fine, but I can't open any files. Photoshop just hangs up when I try to open anything and won't respond. It seemed to start with PS just running laggy when it came to opening and saving files, with intermitent "not responding" notices in the top bar, but after a few seconds those went away... then a few days ago, it just stopped responding once opened.
I know about the Wacom tablet driver problem, and I do use an Intuous3 (and I downloaded the new drivers) but even with the removal of all the drivers and the tablet from my computer completely, I'm still having the same problem.
I'm running 11.0.2 on a Windows machine running Windows OS7:
Processor: AMD Turion II Ultra-Core Mobile 620 2.50GHz
RAM: 4GB
64-bit OS
Graphics card: ATI Mobility Radeon HD 4530
Thank you.

Have you tried trashing the Preferences?
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

CS 5 won't open images from Lightroom 3

Hi,
I just upgraded to CS5 from CS3, and I've been using Lightroom 3 since it came out. The installation went fine. After working on some images in Lightroom 3.3, I tried to open them in CS5 12.02, and strange things started to happen. Some times the images open, some times they don't. This applies to NEFs, TIFFs, and PSDs. Sometimes when I try to open an image from my Lightroom catalog, CS5 mysteriously opens small jpegs of photos that are not even in my catalog. In fact, they are images I don't even recognize and did not even know were on my computer.
I called Adobe Customer Support. They were helpful, and they had me set CS5 as my external editor as well as being the primary editor. They also helped me reset my preferences for both Lightroom and CS5. This seemed to work, but when I opened Lightroom and CS5 the next day, the problem started happening again, even when I open images in CS5 using the second external editor.
I spent over and hour on the phone with Customer Support the first time, and I'm trying to get help elsewhere before I call again.
I have a MacBook Pro running Leopard 10.5.8 with 4 GB of RAM.
Any help would be very much appreciated! Thanks!

derMueller wrote:
Another expirience is, when I try to open directly from Photoshop any other image, Photoshop ignores the XMP and opens the original file without any modification.
That's normal if the raw files were originally edited in Lightroom. Lightroom stores all edits in the catalog, not the xmp sidecar. You can set Lightroom to write to xmp as well, but that slows it down a little and so it's off by default. The Lightroom shortcut ctrl/cmd+S will also save to xmp.
I do have a warining at several images in Lightroom = "metadates have been changed - would you like to overwrite data or import ?"
That's related to the above, and also normal if you go the other way - edit in ACR and then move to Lightroom. It'll then be in xmp, but not the Lightroom catalog.
As for the missing on-screen image, that's a common video driver bug (although I suppose other causes are possible). For Windows you can download updated drivers directly from the manufacturer's website, but that's not possible with Mac. You'll have to wait for Apple to fix it.

LR4 won't open images in CS6

I cannot get LR4 to open images in CS6 using "Edit in". LR opens CS6 with no problem but no image appears. I have tried everything I know - uninstalled both, reinstalled both, cleared out registry, checked I have latest upgrades and both using same ACR (7.2) etc but it still won't work. Using Windows 7 by the way.

This question comes up at least once a day - have you searched?
http://forums.adobe.com/community/search.jspa?peopleEnabled=true&userID=&spotlight=false&c ontainerType=14&container=3316&rankBy=date&q=edit+in+cs6

LR3 Won't Open Images in CS5!

Hello!
I've been running both LR3 and CS5 for months and months, and now suddenly, when I go to "Edit in Photoshop CS5..." an image, it won't open in CS5! It always worked great before. Now, instead, CS5 does nothing, or throws up an open dialogue box of its own. What gives? And, sometimes, after trying to open images to edit them in CS5, I'll notice that CS5 now has, in its "Open Recent..." drop down menu under the File menu, some strange file names with an .ini suffix, or long strings of letters and numbers that mean nothing to me. I'm running Mac OS 10.5.8 Help! This is very strange!
Tom

My issue is resolved! I simply updated LR from 3.4 to 3.5, and also updated to the latest CS5, and everything is working fine now. My problem does have one similarity to yours, though: I recently added an external hard drive, where my LR catalogs and images are now being stored. I don't know if adding the external hard drive caused LR3 (or CS5) to somehow lose track of where the image was that needed to be opened!
Anyway, all is working fine now, and I'm a happy camper.
Tom

CS6 won't open images

I can't get images to open in CS6. Get the following message. "Adboe Photoshop CS6 stopped working. A problem caused the program to stop working." Reistalled several times. This error also happens with Elments 10. Installed older verson of Elements 7 and this works fine. HP ENVY 64 bit, plenty of ram, gigs etc. Spent several hour with HP support, checking system, no virus's etc. Can open images in Bridges...Camera Raw

I'm just suggesting that I have to look at all here...that's all. I' m looking for help, trying to resolve an issue has not been changed on my part since I install CS6 7 month ago along with NIK, no updates, no nothing. You guys got plug - in on CS6 to run third party software, that's why it's there...Correct? Somewhere, other than yourself, someone at Adobe must have come across these issues with plug-ins and have some sort of guidance. I read all the issues with CS6 and they are not all related to third party software. So don't come like to me like Adobe doesn't have issues with a $675.00 program and you all "walks on water." It always the "others guys fault. I expect support. for Adobe, NIK, Epson and all the other folks That I buy from I'm a photographer, not a software expert. Expect Adobe to help resolve an issue, not blame others....Hope I', clear on this. One way or the other I'll get this resolved with or without Adobe's help.
And if I do run another plug in and it doesn't work then for sure I would expect Adobe to replace the CS6

CS3 Suddenly Won't Open Images

I've been using CS3 forever with few problems. All of the sudden, today it quit opening images. The program loads and opens without any problem, but I can't open any images. I have rebooted about 5 times and disconnected all plug-in equipment (ipod, printer, etc.) Can anyone tell me how to fix this??
I found a thread on this topic in the Mac forum, but it hasn't helped me. The problem there seemed to be images on a disk, but the images I'm trying to open are on my harddrive. VERY FRUSTRATING! Thanks in advance for any help!!

hit file> open. then hit ESC. then try to open again.

QTPro 7 won't open image sequence?

I recently bought a new ASUS computer with Windows 7 and added QTPro7 to create .mov's from jpg image sequences. I've done it numerous times on my older HP6226
with Windows Vista.
It works sometimes, but not others and I can't see why...i.e. I tell it to open a sequence, select the first image in the sequence, and nothing happens...other times it works fine.
Any suggestions welcome.
Thanks!

*2 weeks later...*
no replies? No matter...I'm just creating an .avi initially, then
saving as an .mov.

CS4 won't open images w/Mavericks; no error message, just no image. Anyone else?

I got a message from Apple a couple of weeks ago to "download Mavericks for free!" and figured, why not? What I didn't anticipate was that my Photoshop CS4 would stop working immediately afterwards, a fact that has disrupted my work and caused big problems for me. Not happy.
I can open the Raw preview screen but when I click to open the image from there, nothing. No image. Yet when I go to shut down Photoshop, it asks me if I want to save the file. Which I can't see! Even jpgs will not open.
The guy at the Genius Bar ran diagnostics on my computer and all was fine. Told me to uninstall then reinstall Photoshop, but that didn't fix it. He said if I wanted to downgrade back down to Lion, I'd have to have my entire compture wiped clean. NOT a good solution. So...
I called Adobe. The fellow there didn't have an answer for me either; also suggested doing an uninstall/install. Told him that didn't help. He said he had no suggestions other than to buy CS6. So...
I've been perusing forums and chat rooms and not finding anything that matches my particular problem. Unlike other users on CS4/Mavericks threads, I don't get an error message regarding licensing and I did download the newer Java (per a prompt after initially downloading Mavericks). At this point I'm assuming CS 4 just doesn't work with Mavericks (I have a 2-year-old MacBook Pro) and I'm really annoyed. Had I known this would happen, I wouldn't have downloaded Mavericks; my computer was working just fine and right now I can't afford new software. So...
Anyone have any suggestions for making CS4 work when the licensing error ISN'T being triggered?

Eustace: thanks for your response.
I trashed the com.adobe.Photoshop.plist, as instructed, then tried to open a file. I was so excited because it opened! Then - to check - I closed Photoshop, opened it up again, tried again and.... nothing. Back to the invisible files. Grrrr.
I notice there is also a com.adobe.Photoshop.plist.lockfile. Should I trash that as well?

PS Elements won't open image

I'm having a strange problem with the PS Elements 9 software on my wife's mini mac computer. The program launches fine, and when I try to open a picture (any picture - I've tried lots) I get the various dialog boxes ("reading Photshop format", color mode conversion progress bar, etc.), but then no window showing the photograph. No error message. Also, none of the windows (info, history, layers, etc.) that I've selected show up. If I go to the file menu to "open recent", it lists the photos I've told it to open but have never seen.
I've tried uninstalling the software and then reinstalling it, but continue to have the same problem. It worked fine when I last used it several months ago. I have various other Photoshop software on my other computers (CS 5, CS 4) and have never had this problem. Any ideas? Thanks.
Mini Mac 4.1 (2.4 GHz Core 2 Duo, 2 GB Ram), OSX 10.6.8
Tom Valens
Forest Knolls, CA

The editor prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts.
Hold down the Cmd+Opt+Shift keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or go to applications and hold down the three keys whilst double clicking on the Photoshop Elements Editor application.
You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Close down Elements and re-open it in the normal way - then wait whilst it rebuilds the preferences.

My newest version of Pages won't open previous saved documents. It keeps saying this version not supported please update, but it already is. Please help.

My previously saved documents in Pages will not open. When I click on one of the documents it is saying, "you need a newer version of Pages to open this document. You can download the latest version of Pages from the Apps Store, but when I click on the apps store, it states that is installed and running the current version. Help, I can't open any of my saved documents.

The problem is that you have both versions of pages on your computer - pages 09 is in the dock with the old ink pot icon - pages version 5 (orange pen and paper icon) is in your applications folder. Delete your pages 09 icon from your dock by dragging it upwards in a puff of smoke - and drag the pages 05 icon from the applications folder to your dock and use that in future. This fixed it for me.
I presume I can uninstall pages 09 now. You need to do the same with numbers and keynote.

PS won't open image from Bridge

If I double click on any psd file or select "Open with Adobe Photoshop CS5" in Bridge, it will start up Photoshop but it just sits there without opening the file.
I've checked the file associations and everything looks good. It seems to know that it needs to open Photoshop but Photoshop doesn't seem to know to open the file. Running OSX 10.6.4 on a MacPro with 6GB RAM, PS Ver. 12.0.1.
Any help will be appreciated.

Further clarification on this problem:
Double-clicking on a *.psd filename in Finder starts up Photoshop CS5 but does not open the file.
I have ensured that all *.psd files are opened with "Adobe Photoshop CS5.app" in the Mac Spotlight utility.
Not sure if this is related but Photoshop does not display any Preview images for *.psd files in it's Open->File dialog. Bridge, on the other hand, does.
So, the problem does not appear to be with Bridge. It seems to be something related to Photoshop itself or some other configuration issue?

Won't open images saved in .mov format

Similar Messages

Maybe you are looking for