Won't play, won't update, won't do anything--help!

When I try to play music on my iPod, it just starts flipping through every song on the playlist, about one per second, and won't play anything. My mac also won't recognize it at all when I connect it. The "Do Not Disconnect" symbol is flashing on the iPod like it's connected, but nothing's happening. I don't get any frowny faces, just nothing will happen. I don't think it's the firewire connection or computer software because my housemate's iPod loads and works just fine. I reset the settings on the iPod but it still won't work.
Any ideas?

u]For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”

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ITunes won't play songs after update

I updated to 11.1.4 today. I had to restart Apple Mobile Devices and Bonjour to get my pc to see my iPhone and my Time Capsule respectively. However, if I open iTunes and click on a song to play, it stays stuck at 0:00 and won't play. If I move the slide bar to jump in the middle of a song, it stays stuck where I moved it to without playing. Any ideas?

It may pay to tear down and reinstall iTunes in the following manner...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

NuVo N200 won't play or reflect updates

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Thanks
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The N200 can't play lossless WMA, as can none of the Creative players.

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I'm trying to watch an HD digital movie on my samsung laptop through my iTunes and it won't play. I'm not sure why as I've watched this movie on this laptop before. any advice?

<http://www.apple.com/quicktime/mpeg2/>
<http://www.squared5.com/>

Hi! I got movies on my external hard drive that are AVI kind and won't play on my macbook pro? need some help please!!

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Although vlc mentioned above is a much more powerful and better player you could try installing Perian if you insist on using the quicktime player. It may supply the codec it needs.
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I have a 32 GB iPod Touch, Windows Vista, the latest version of iTunes and Quicktime as well as the latest iPod software.
I noticed the other day that a bunch of my songs were missing album art. I have a library with almost 7,000 songs and I have album art for everything. I went to the songs to attempt to fix the album art and noticed that it said, Album Art Not Modifiable, in the Album Art preview screen. I thought that was weird and it wouldn't let me add new album art to these albums.
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I thought something was wrong with my files and that I would have to re rip or download the songs. However, by chance I opened one of the songs in Window Media Player and it worked, so I knew the files were fine.
I did a search online and found several people with the same problem and a few things to try. But nothing worked until I stumbled upon a solution of setting the ID3 tags to version "None", then setting them to version 2.4. I tried it and it worked.
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Thank You

Thanks for replying, Please read our Operating System details before taking a guess about what 'could' be the problem...
I think I figured it out anyway, Windows Media Player might be adding extra information that iTunes does not like, either Windows Media Player and/or iTunes 7.7.1 don't conform to ID3 v2.4 standards...
Please fix your software, Apple. I know how you love to be unique and mock PC users with your one-sided advertisements but at least conform to the ID3 standards.

Music won't play on computer & most won't transfer to ipod..

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You may need to de-authorize and re-authorize the computer again. However, the exclamation point next to the tracks means the music file is not located in the default iTunes library. You need to steer the iTunes program to locate its library to the folder where your transferred music is kept. The iTunes library can any folder you choose beside the default location in the My Music folder in My Documents.

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I encountered the same problem yesterday and found the solution after seeing this same issue posted on Apple support over multiple dates since September. I followed the advice of one commenter and did a restore procedure of the iphone and that solved the issue. The commenter provided a link to a non-apple web site and the instructions differed only slightly from Apple's instructions here: http://support.apple.com/kb/HT1414. I can't find the original advice or that site right now but here's what I did:
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Hi Rick,
Interesting thread on Quark's forums. Mark Douma posts here, too. Very knowledgeable with the how fonts work in direct relation to the OS.
I just opened a bunch of OpenType fonts and launched Quark. No problems. But as Mark noted, you'll see the bug pop up after a restart and then try to open the document that uses the OpenType fonts.
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I have the exact same problem. It just started doing this yesterday out of nowhere. I have been reading the postings and it looks as if heaps of people are having this problem. Do you know if Apple is doing anything to address this issue? I was thinking about trading this one in for a 20 GB iPod since they aren't even going to be making the mini's anymore.

Past iTunes purchases won't play after last update

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Recently updated iTunes to 11.1.1.11 and now my Disney movies won't play - the audio keeps dropping out. Any help?

Never mind ... cleaned the cache, cleaned the disk, cleaned the Java cache - it works.

I've tried going through those steps prior to posting. This link that others and you have provided takes me to these instructions. There are no specific steps to uninstall and reinstall itunes. I did so anyway a couple times to see if anything changed. It did not. If I'm missing something, please let me know--it's really appreciated. I'm not using windows and it is my understanding that when you delete itunes (which I did through terminal) it deletes everything, so you don't have to go searching for random files as you would with Windows.
Note: This article is for Mac OS X users. If you're using a Windows PC, please refer to these troubleshooting suggestions.
Follow these steps to resolve your issue:
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
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Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Restart your Mac.
Looks like I'll be making that phone call...

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Thanks for this! I was having a simliar problem wherein my colleague's keynote presentation was transferred to my Macbook Air but not all the video files were playing, instead a black box appeared with the tracker at the bottom but with no audio or video. I had to change the file to a zip file then change it back to a .key just to be able to view the "package contents". That's when i found out that the videos that didnt play were mp42. My quicktime player said that it didnt have the codec to play it so i just downloaded Flip4Mac and now everything works fine! Whew!

Itunes won't play music - exclamation points by all songs - need help!!

I have been on this board several times and still can't locate the answer to allow me to play my music in Itunes. Here is my situation. If you can help, I would appreciate it.
I have had my Itunes library stored on my external hard drive. I hadn't accessed Itunes in a while and when I did, my music is no longer being recognized by the program. All I get is the exclamation point next to each song and when I click on the song I am asked to relocate the song itself. Since getting the exclamation point no matter what I do short of relocating every song individually (over 4000 songs), I decided to call "apple cares". I had no success with them as they couldn't help.
I have now unistalled/reinstalled my Itunes twice, I have redirected my preferences to my external drive and consolidated my library several times, I have tried to use my older less updated library on my regular hard drive only to have the same exclamation points appear.
I am at a loss as to what I need to do. I really don't want to lose my music - imported from cds or purchased - nor do I want to spend the rest of 2007 relocating each and every song.
If you have any suggestions, I would appreciate help. You can email me directly at [email protected]
Thanks in advance!!!
Debra

Thanks for replying, Please read our Operating System details before taking a guess about what 'could' be the problem...
I think I figured it out anyway, Windows Media Player might be adding extra information that iTunes does not like, either Windows Media Player and/or iTunes 7.7.1 don't conform to ID3 v2.4 standards...
Please fix your software, Apple. I know how you love to be unique and mock PC users with your one-sided advertisements but at least conform to the ID3 standards.

Nano won't play songs and iTunes won't recognize it.

After disconnecting my Generation 5 Nano from my clock radio yesterday, the nano would freeze every time I tried to play a song. Any song. I've tried about everything, with my goal now to just "restore" the nano.
I reset it 25 or more times with select/menu.
I reset the settings numerous times.
Tried resetting it by going into Safe Mode (select/play) many, many times.
Tried to restore by hooking up to iTunes, which doesn't recognize my nano (although the computer sees it).
Upgraded to iTunes 11 -- No change.
Tried a different computer. No change. Still not recognized, although, again, the computer (Windows) does.
Tried different USB ports. No change.
Tried "iOS: Device not recognized in iTunes for Windows" and all the different Windows fix possibilities -- nothing worked.
The only thing that has changed through all of this is that now when I click on a song, the screen swipes briefly over the acyual cover art song screen, then comes back to the song to click on again. So, now it's now freezing, just not playing. Other things like a few short saved videos, games, etc, do work fine.
If appears to me that I have a catch 22. I need to restore the nano, but can only restore through iTunes, which doesn't recognize my Nano.
Is there any other way to restore it?
Dennis

Replying to myself. Kept trying different areas of the ipod this evening, clicking various buttons, including some I'd never used before. All of a sudden I could see my Nano in iTunes. I quickly clicked on Restore before iTunes changed its mind about recognizing the iPod. Moved some songs onto it and it appears to be back to normal. Keeping my fingers crossed.

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- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
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- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or bad speaker or other hardware problem..
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

Won't play, won't update, won't do anything--help!

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