Won't print all pages or part pages

I just bought a 4501 Envy all in one. I prints first page good then next page only half the page. Getting very frustrated. Can anyone help me fix this problem.

Hello @sduet1,
welcome to the HP forums.
I understand that your new Envy 4501 is not printing full pages.
I would like to help.
Often problems like this are cause by software. On rare occasions it can be a communications issue.
So that I may better assist you I have a few of questions.
1. How is your printer connected to your computer?
is it wireless, USB or LAN?
2. Is your coputer a PC or MAC?
3. What version is the opperating system on your computer?
Windos xp? Windows 8? OS X 10.6?
Also I have included a link to a very common version of this issue for Windows 8.
Wireless HP Printer Prints a Partial Page or Fails to Print All Pages in Windows 8
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Won't print all pages or part pages

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