Won't print blue

HP Officejet Pro L7590 won't print blue despite all cleaning etc done???? !!!!

My HP L7590 stopped printing blue also. I did everything I could-even changed color cartridges and still I get a pinkish color-no blue.

Similar Messages

  • HP all in one J4550-won't print blue

    I have a 5 month old printer, HP all in one J4550.  Last month we put in a new color cartridge (from Rapid Refill, a very reputable place for re-manufactured ink cartridges) & now we are totally missing one color, blue. I have gotten a replacement thinking it was the cartridge and am having the same problem. I have done all of the cleanings and I've even swabbed the contacts with alcohol.  Any other suggestions?  Is it possible that the remanufactered cartridge ruined something?  Help!!
    Thanks everyone

    When you say commands what do you mean about that? Like it wont print? Or wont scan?
    Please let us know.
    I do work for HP. But i speak for myself.
    Click the Kudos star as a way to say "thank you" for helpful posts.
    Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
    For more information you can always check the RULES FOR PARTICIPATION

  • My printer won't print.  It show the blue bar barely moving

    Help.  I am new to apple.  I purchased this computer from a friend.  I installed my printer just fine and it worked.  Then I had an upgrade available to install to os X Maverick.  Now it won't print.  Says it is but nothing happens.  I ran a test page from the utilities and it printed the test page.  I uninstalled and reinstalled but still - nothing.

    "Reset the printing system" as described here: Mac OS X: How to reset the printing system
    After you do that you will need to add the printer again according to the instructions here:
    OS X Mountain Lion: Set up a printer
    The instructions are essentially the same for Lion.
    If you purchased your Mac second-hand, you really ought to prepare it according to the following:
    What to do before selling or giving away your Mac
    If your friend did not do that already, you will encounter continual problems until you do.

  • Remote laptop won't print to new HP4622 wireless printer

    My new HP 4622 won't print from wife's laptop (Compaq Presario CQ-60-224NR w/ Windows Vista) in another part of the house on my home Centurylink DSL network with very good connectivity.  I have the printer installed at my desktop (Gateway Microsoft XP SP3) and it prints fine from the desktop.  Does the printer software also need to be installed on the laptop?  I sent a .jpg file to the printer from the laptop and it printed one line of unicode? code per page until I cancelled the job from the print queue. I have gone thru the installation guide a couple of times and nothing is fixed.  Test results say that everything passed and install is successful.  I downloaded and tried the print doctor wizard and it says no problems found.  I have McAfee total protection running, could there be a firewall problem?  I'm not sure about enabling ports or that sort of thing.  I dumped a perfectly good Lexmark X7170 all-in-one because it wasn't wireless and we couldn't get it configured to print peer-to-peer.  Now I have a new wireless printer and con't get to print remotely either.  Hope you can help.  Let me know if you need more info.  Thanks.
    This question was solved.
    View Solution.

    Hi Ken,
    I would recommend giving the printer a static IP address for the wireless connection (not USB):
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Enter your router's IP (on the Network Config Page) for the gateway.
    - Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
    - Click 'Apply'.
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you will have delete and re-add the printer on your computer. Do it this way:
    0. Go to Start > Control Panel > Devices & Printers and delete all instances of the printer.
    1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Get its IP from a Network Test printed from the front panel of the printer.
    2. Click >> Start >> Control panel >> Devices & Printers.
    3. Click the Add a printer
    4. Select Local printer
    5. Select Create a new port and select Standard TCP/IP Port and click Next button.
    6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
    7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
    If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
    8. If you are asked, use the currently installed driver.
    9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
    10. You may be asked to share the printer. Choose NO.
    11. The Print Test Page box appears. Go ahead and print it.
    12. Click Finish.
    If you're still experiencing issues try changing the channel on your router to 11 and the encyption to WPA.
    Say "Thanks" by clicking the blue Kudos star in the post that helped you.

  • PDF's won't print

    I have a user who cannot print PDF's to a HP 4520 color laserjet printer.  The user can print anything else (docs, spreatsheets, text files, pictures, etc) to the printer, but not PDF's.  The user has XP with all the latest upgrades and Acrobat Pro V8.  Anyone else can print PDF's to the printer.  The user can also print to another printer, just not this one.  Acrobat has been uninstalled, the registry cleaned and reinstalled with the latest updates as has the printer.  Logging onto the PC as administrator instead of the user has the same results.  The print spooler is running.  It appears as if Acrobat is not sending the PDF to the print spooler.  It makes no difference if the PDF is self created or one generated by someone else, they just won't print.  I have been through the trouble shooting sheet presented by Adobe, but no help.  The "chat" also has been no help, and was thoroughly discusted with one of the agents when asking for assitance and was just dropped when he asked if there was anything else he could help with and I told him he had not given me any information that would help.  Any assistance would be appreciated.

    Maybe the file name assigned to a pdf is not compatible with your  printer's memory. Example, if the file name includes brackets [ ] { } or other  punctuation, or is very long, the printer won't recognize it.  One print  job that stalls will hold up the entire print queue, so  delete your job from the queue.
    First, look at the file name  displayed in the print server's list of print jobs.  The same file name  also appears in the top blue bar of your Acrobat pdf  display.  Are there brackets, per cent signs, or other punctuation marks  in the file name?
    This file name works:
    ti50000
    These would not work:
    ti50000[1]  because of the brackets
    sarif00099659%47%000%%000%0000  because of the length and  the percent signs
    You can rename the  file by saving the pdf to your desktop. Click on the Acrobat toolbar  icon for Save (a picture of a floppy ) and rename  the file.  You can use any name - the author's last name, for example -  as long as you don't  include punctuation or too  many characters. Now send this file to the printer.
    Brgds

  • HP OfficeJet Pro L7590 suddenly won't print yellow ink.

    My OfficeJet Pro L7590 suddenly won't print yellow ink.  The cartridge isn't empty.  It still prints everything else.  Things that require yellow ink come out a different color (ie: green comes out blue).  I've cleaned the printheads several times from the "tools" menu and the report says the printheads are in "good" condition.  I've also tried soaking the printheads in hot water for 5 min like was mentioned on here.  Still nothing.  Any suggestions?

    Hi - you've worked through all the steps in the support document here? http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01957673&tmp_task=solveCategory&lc=en&dlc=en&cc... 
    If you have, and still see bad red and green blocks on the PQ Diagnostic page (as described in the document), you may have to replace the black/yellow printhead (even if the printhead health is reported as 'good'). You can check your warranty on that printhead here: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c00206040
    I work on HP's behalf.

  • I have a canon pixma mx360 all in one printer and it won't print

    my printer won't print I just replaced the ink. I tried to trouble shoot the printer, and it said that I had a printer error in the que.
    I cleared the que and it still won't print. can you please help me figure this out? my printer is a pixma canon mx360 all in one
    ink jet.

    Hi wendasa,
    If you have any antivirus or firewall programs on your computer, please temporarily disable them and then try to scan again.  Sometimes these programs can block the scanning process of the printer.  If you are still unable to scan, we can try scanning using the Microsoft Paint program to see if the scanner function of the printer is working.  To attempt to scan using Microsoft Paint, please follow these steps:
    1.  Launch Windows Paint by pressing the Windows Key+ R, then typing mspaint, then clicking OK.
    2.  Once inside of Paint, in the upper left corner you will see a blue square; please click on that and select FROM SCANNER OR CAMERA.  A window will appear asking you what device you want to use.  Please select the PIXMA MX360, then press the OK button.
    3.  In the next window, you should have the option of selecting a document type; please select one, then press the SCAN button in the window.
    Are you able to scan using Microsoft Paint?
    If this is a time-sensitive matter, additional support options are available at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • 6500 All in One - Won't print in black, no error message

    Twice now I've returned a black cartridge to Staples, thinking there was something wrong with it because the printer would print fine for the first 20-40 copies, then just stop.  When it happened a third time, I started thinking maybe it's not the ink cartridges.  The printer just won't print in black.  I can change the font color to blue and all's well.  When I try to print something in black, the printer ACTS like it's printing but nothing shows up except any color items.  The diagnostics don't show any problem, the printer has no error message, even shows the ink cartridge full (which it is) ... but it just won't print in black.
    This question was solved.
    View Solution.

    Try soaking the printheads as described in this post.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Won't print black ink

    HP5510 All In One.  Printer started printing in very light blueish gray ink.  Changed the black cartridge (NEW HP ISSUED not refurbished) and it still didn't work.  Cleaned printeheads, aligned printer, unplugged printer and still didn't work.  I then ran out of yellow ink so I replaced it and it still wouldn't print black.  Then I ran out of blue ink working on all these issues and replaced blue cartridge now it won;t print at all.  I have repeated all the above steps. Now my magenta ink is low. 
    When this problem started all the colored cartridges were close to full. The ink has been depleted with repeatedly following the directions to correct the black ink issue.  
    I have put the printer in greyscale, black ink only and still the issue is unresolved.  The printer is not in warranty.

    Hi @turtleinthesand,
    Thank you for visiting the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5520, you are unable to print in black ink after replacing the cartridge.
    I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
    Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
    If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in?
    I hope to hear from you soon.
    Thanks
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Won't print one color

    My HP printer Officejet Pro 8600 won't print Magenta color.. I have replaced two different cartritges but none worked. Yellow, blue and black works fine.. The picture/text would print but just without red tones.
    All I get is greenish colors... 
    What can be done to fix it..??

    HP c7180 - Won't print one color[ New ]
    12-28-2010 04:50 PM
    My C7180 displayed a message that the ink cartridge was out of date and immediately stopped printing which used Mageneta.    I replaced the cartridge and it still won't print this color.    All other print functions and features are fine.   If a photo or print requires red,  however,  it prints as yellow.   Print tests show a small single horizonal line where the mageneta should be.   Additionally,  I've run the "clean print head" command.   Any ideas or suggestions?    Thanks.

  • Won't Print in Black & White

    Won't print in B&W
    If using, Best, plain paper, prints bolded items in blue, regular print as blank lines.
    If using photo paper, prints everything, some in black, most in green.
    Out of warranty, USA.
    Apparently there is a secret reset sequence, wondering if someone could get that to me please.
    Larry

    Hi @SportNSound,
    Thank you for visiting the HP Support Forums!  I see you are running into some print quality issues on your HP Photosmart 6510 you are unable to print in black ink.
    I would like you to continue troubleshooting here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
    Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
    If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge so the reset is not going to help in this case.
    I hope to hear from you soon.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • The cyan color won't print when using our HP Pro 6500 Officejet printer

    the cyan color won't print when using our HP Pro 6500 Officejet printer.  Can I get help with this?

    This doesn't make sense. The printer is exhibiting behavior noticed when a network printer is connected to a laptop while the laptop is connected to a VPN. But in this case, neither the printer is connected on a network, not is the laptop connected to a VPN per se.
    Are you sure all the latest drivers for your laptop have been installed? That's pretty much the only thing I can think of right now.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • D7150 worked fine now won'tprint after blue ink change

    D7150 worked fine changed blue ink now won't print anything on page; alignment ok what now????

    Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
    How are you charging it? its's best charged plugged into the wall  not via USB. So if you're trying via USB, try using the supplied power block plugged into the wall.

  • Epson CX4800 Won't Print In OSX Mavericks

    I just upgraded to Mavericks. Now my Epson CX4800 won't print. I donloaded the Epson Printer Software Update (2.17) through the App Store Updates. I can print test pages through the Epson Printer Utility 4, but when I try and print any document from multiple apllications, my Epson Printer Utility shows that the document is printing (blue & white striped line), but nothing happens. I have tried deleting and adding the printer, but that does not help.

    Well I unistalled Gutenprint using their generic uninstaller. I tehn uninstalled the Epson drives, then downloaded the new ones and installed the, Same issue.
    I received this from Epson - but it did not work either:
    Power off your product.
    Open System Preferences and select Printers & Scanners.
    Highlight the Epson printer and click on the "-" sign to delete the printer.
    Click Delete Printer to confirm and close Printers & Scanners.
    On your hard drive, select Library > Printers. Delete the Epson folder.
    On your hard drive, select Library > Printers> PPD > Contents > Resources. Delete Epson Printer Name.gz
    On your hard drive, select Library >  Cache and delete the Epson folder.
    Close the hard drive.
    Restart your computer and power on the printer.
    Go to the Epson support website.
    Search for your product or select it from the list.
    Select Macintosh under Drivers and Downloads.
    Choose the printer or scanner driver for your system and click Download Now.
    Once the download has completed, click on the file from your desktop to launch the installer.
    Follow the directions to complete the installation.

  • Blank ink won't print on 5520 Photosmart

    I have done everything....cleaned, aligned, checked and double checked.  I have installed four new cartridges, and my black still won't print.  Everything was fine and then all of a sudden my 'old' black wouldn't work (it was only 1 month old), so I printed a couple of printhead and alignment pages.  No changes.  Still no black.  So I went out and purchased all new cartridges (and all HP) and a substantial cost.  The problem is still there.  I don't need to know about the four steps, etc as I have done them all at least three times.  When the alignment sheet is printed, all I get is blue and a couple of red words at the bottom of the page.  Should I just give up, throw this *!*!*!*!* away, and start using my Canon?  I am so frustrated that I could just cry

    As this is a 5520 I'd advise calling HP Phone Support about, regardless if it's out of warranty, as you may require a replacement printer.
    Can you please let us know how you get on?
    Thanks
    Ciara
    Troubleshooting
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&dlc=en&docname=c03955472
    Phone no.s
    http://welcome.hp.com/country/us/en/wwcontact_us.html
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

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