Won't print color

1) I was given this printer as a gift about four years ago. The first time I got the "Low Ink"message,  I replaced fhe cartridges. Now it always tells me I'm low on ink, even after I've installed new cartidges.
2) Just installed a new set of cartridges which, as you know, are exorbitantly expensive. And now it won't print color.

Hello CaptianFly, 
May i know the printer model# / description to assist you better ?
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

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