Won't print from Photo Card

I have a new Photosmart Premium printer and it will not print from an XD card. The printer displays the photos and I can select all the photos etc. but it will not print - after going through the motions of starting the printing process, shaking and making lots of printer noises, the printer pauses and after a lengthy delay it spits out a blank page and cancels the print job.........
The photo printing works well from the computer but I chose this printer for the XD card option for quick printing. Please help!

Need a little more information here......there are several models called Photosmart Premium. Is it a C410a, C309g, C309c or which model?
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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