Won't print to photo tray, but will print test page

I have most current Vista driver, but can't print to photo tray.  It won't pull the tray in, although it works great when printing test page.  I tried various page/paper settings and "photo tray" light settings, but still won't print from Vista.
Tried 8250 printer properties, changing paper settings, but can't recognize settings, even though it sees the paper and prints the test page.  Seemed to work just fine with XP.
This question was solved.
View Solution.

Plugged into an XP machine, photo printed.
Plugged back into Vista, fooled with the settings, then it worked!
I don't know what exactly fixed it...

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