Won't print webpages in black and white

Printing works fine when I am printing documents and other files, but when I want to print a webpage, printing is only done in color. Even though I check 'Print black and white' on my computer's print preview page, and the print preview is in black and white, the printer still prints webpages in color. What do I need to do to ensure that the commands I type on my computer reaches the printer? How do I make sure the printer is following the instructions I give it? I am able to change it to black and white when I go into control panel > devices and printers > preferences > color > grayscale. But when I have this checked it will only print in black and white and never color. I am not able to figure out how to change it so that it prints black and white OR color depending on my command in the print preview page. This is becoming very costly because of the uneccessary color ink that is being used so your help is appreciated.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using?
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I've currently run out of coloured ink and don't have any budget to buy more at this time however I do have plenty of black. Unfortunately despite changing the print settings in the control panel and in word to black and white only, the printer is still not printing in greyscale but still trying to use the last bit of colour ink and so therefore simply not printing the bits that are in colour at all. Does anyone know why this is happening and how I can fix this?
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leuchttisch wrote:
I would also like to know how to print without any colored ink.
What operating system? Different drivers may have different features.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Autogyro wrote:
Charles Dyer wrote:
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This question was solved.
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I am absolutely disgusted by this; clearly a scam from HP to make more money by selling extra ink cartridges!! I will make sure to never buy any products from the shoddy rip off merchants at HP ever again!!
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banhien wrote:
Hi,
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Regards,
Happytohelp01
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Try the troubleshooting steps in this page. Does the diagnostic page print properly?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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From the application used to print open the print dialog.
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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Won't print webpages in black and white

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