Won't quit, won't register protected music accounts

This is a two part question.  First off, for whatever reason my iTunes will not quit unless I force quit it.  It may be related to why my other issue is happening.
The second problem.   I used to have all my protected music at smart.net, and smart.net folded and eventually got taken over by another company, and I moved everything to macmaps.com* before the folding happened, and registered my protected music to macmaps.com afterwards.  I've been having an e-mail conversation with Apple regarding this, and they suggested among other things to delete my /Users/Shared/SC folder, and there is none! 
They also said:
"I have also deauthorized all computers associated to your account ....macmaps.com.   Once you’ve removed the SC folder from your computer, please double-click the song once more, and it should display the authorization window."
When I double click protected music with the smart.net attached info, or macmaps.com account info from iTunes it only plays the music.   It makes no effort to give me an authorization window.  Any idea why not?  I'm running iTunes 11.1.  The rest of the info on my Etrecheck may help you diagnose the issue below.  Only some of my smart.net music syncs with my iOS 5.1.1 iPad Rev 1 when I sync all music.  And it isn't a space issue either.  It was this lack of syncing that got me to recognize something was wrong with my iTunes in the first place and contact Apple.
My EtreCheck says the following is happening.    I tried using TVMobili's uninstallation directions, and it says it can't find it.   So I don't know what else may be to blame for my iTunes failures.
EtreCheck version: 1.9.12 (48)
Report generated July 23, 2014 at 12:48:46 PM EDT
Hardware Information:
  iMac (21.5-inch, Mid 2010) (Verified)
  iMac - model: iMac11,2
  1 3.2 GHz Intel Core i3 CPU: 2 cores
  4 GB RAM
Video Information:
  ATI Radeon HD 5670 - VRAM: 512 MB
  iMac 1920 x 1080
  L22H998 spdisplays_1080p
System Software:
  OS X 10.9.2 (13C64) - Uptime: 0 days 0:7:49
Disk Information:
  ST31000528AS disk0 : (1 TB)
  Restore? (disk0s1) /Volumes/Restore?: 209.7 MB (196.2 MB free)
  10.5 target (disk0s2) /Volumes/10.5 target: 15.22 GB (1.35 GB free)
  EFI (disk0s3) <not mounted>: 209.7 MB
  10.6 (disk0s4) /Volumes/10.6: 12 GB (1.55 GB free)
  10.9 (disk0s5) / [Startup]: 930.02 GB (134.19 GB free)
  Recovery HD (disk0s6) <not mounted>: 650 MB
  10.7 (disk0s7) /Volumes/10.7: 20 GB (14.55 GB free)
  Recovery HD (disk0s8) <not mounted>: 650 MB
  10.8 (disk0s9) /Volumes/10.8: 16.6 GB (10.2 GB free)
  Recovery HD (disk0s10) <not mounted>: 650 MB
  OPTIARC DVD RW AD-5680H
USB Information:
  Microsoft  Microsoft Basic Optical Mouse v2.0
  Apple Internal Memory Card Reader
  Apple Inc. BRCM2046 Hub
  Apple Inc. Bluetooth USB Host Controller
  Apple, Inc. Keyboard Hub
  Apple Inc. Apple Keyboard
  Apple Inc. Built-in iSight
  Apple Computer, Inc. IR Receiver
FireWire Information:
  OEM OEM ATA Device 00 800mbit - 800mbit max
  EFI (disk1s1) <not mounted>: 209.7 MB
  1 TB Original (disk1s2) /Volumes/1 TB Original: 1 TB (80.6 GB free)
  AppleTV1 (disk1s3) /Volumes/AppleTV1: 503.96 GB (51.66 GB free)
  AppleTV2 original (disk1s4) /Volumes/AppleTV2 original: 495.83 GB (95.88 GB free)
Gatekeeper:
  Anywhere
Kernel Extensions:
  [loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7) Support
  [not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
  [not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
  [not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
  [not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
  [not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
  [not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
  [not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
  [not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
  [not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
  [not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
  [not loaded] com.elgato.eyetv.ClassicNotSeizeDriver (1.1.2) Support
  [not loaded] com.microsoft.VirtualPC.Networking.1040 (7.0.2) Support
  [not loaded] com.roxio.TDIXController (1.6) Support
  [loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) Support
  [loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) Support
Launch Daemons:
  [loaded] com.adobe.fpsaud.plist Support
  [loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
  [loaded] com.barebones.textwrangler.plist Support
  [loaded] com.bombich.ccc.plist Support
  [not loaded] com.bombich.ccc.scheduledtask.02E4ACD7-AC45-44FD-924F-C6FA001C2B1A.plist Support
  [not loaded] com.bombich.ccc.scheduledtask.08391EF1-E328-4EF2-BE96-DEF94AF7BDD0.plist Support
  [running] com.bombich.ccc.scheduledtask.0C9CECD6-D3CD-4F38-AECB-263D4FF44C02.plist Support
  [not loaded] com.bombich.ccc.scheduledtask.1166184D-8E1D-41EC-91BA-8E8156D8FADB.plist Support
  [not loaded] com.bombich.ccc.scheduledtask.39237540-5C4D-4B2A-BC99-B39BD742520B.plist Support
  [not loaded] com.bombich.ccc.scheduledtask.3EA8A46C-7012-40A0-880E-2A690C228211.plist Support
  [not loaded] com.bombich.ccc.scheduledtask.3ED1233C-0AB5-43E3-BA6C-8873C5D157B4.plist Support
  [not loaded] com.bombich.ccc.scheduledtask.437694D7-6B6A-4930-8C92-6A3835B12726.plist Support
  [not loaded] com.bombich.ccc.scheduledtask.C15073B7-6269-45CD-8088-A8E926651151.plist Support
  [not loaded] com.bombich.ccc.scheduledtask.D0B3F696-FA49-42F4-9308-ADC006D82BB2.plist Support
  [loaded] com.microsoft.office.licensing.helper.plist Support
  [loaded] com.oracle.java.Helper-Tool.plist Support
  [failed] com.tvmobili.tvmobilisvcd.plist Support
  [loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
  [loaded] com.adobe.CS4ServiceManager.plist Support
  [loaded] com.oracle.java.Java-Updater.plist Support
  [failed] com.tvmobili.artwork.plist Support
  [loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
  [loaded] com.google.keystone.agent.plist Support
  [running] com.nds.pcshow.plist Support
  [loaded] com.nds.pcshow.uninstall.plist Support
User Login Items:
  BtBatStat
  AirPort Base Station Agent
Internet Plug-ins:
  Google Earth Web Plug-in: Version: 6.0 Support
  Default Browser: Version: 537 - SDK 10.9
  Loki: Version: 3.0 Support
  net.juniper.DSSafariExtensions: Version: (null) Support
  Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
  FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
  Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
  iPhotoPhotocast: Version: 7.0
  QuickTime Plugin: Version: 7.7.3
  SharePointBrowserPlugin: Version: 14.2.0 - SDK 10.6 Support
  AdobePDFViewer: Version: 9.3.3 Support
  JavaAppletPlugin: Version: Java 7 Update 65 Check version
Safari Extensions:
  YoutubeWide: Version: 10.0
  Dictionary: Version: 0.2.2.23
  Open in Internet Explorer: Version: 1.0
  DuckDuckGoBar: Version: 1.31
  NinjaKit: Version: 0.9.1
Audio Plug-ins:
  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
  AirPlay: Version: 2.0 - SDK 10.9
  AppleAVBAudio: Version: 203.2 - SDK 10.9
  iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
  Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
  RealPlayer Plugin: Version: Unknown
  WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
  Flash Player  Support
  Java  Support
Time Machine:
  Skip System Files: NO
  Auto backup: NO - Auto backup turned off
  Time Machine not configured!
Top Processes by CPU:
      3% mds
      2% WindowServer
      1% fontd
      0% coreservicesd
      0% aosnotifyd
Top Processes by Memory:
  233 MB com.apple.IconServicesAgent
  205 MB mds_stores
  90 MB Dock
  86 MB Finder
  82 MB softwareupdated
Virtual Memory Information:
  1.58 GB Free RAM
  1.45 GB Active RAM
  411 MB Inactive RAM
  583 MB Wired RAM
  351 MB Page-ins
  0 B Page-outs

iTunes 11.1 ?  They didn't give you the routine, "Make sure you are running the newest iTunes" first?  (Not that I pay any attention to that, still running iTunes 7.5.)
I can't really answer your questions.  I don't see how these server sites really factor into it or how you can even have a file authorized to a server.  As far as I am aware it's the computer used to play the music that's authorized.
For what it's worth here's the only link I have saved with reference to a SC info folder:
Permissions issue when using external drive - https://discussions.apple.com/thread/3401007, especially https://discussions.apple.com/message/16675231#16675231 and deleting SC Info folder.

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