Won't read DVD, won't eject it either

Just got a new refurbished macbook, and whenever i put in a DVD the DVD doesn't show up on the screen, and it only plays after a few minutes. It is also difficult to eject the DVD and won't until after several tries

It reads and burns CD's and CD-R's no problem. It will read and play any DVD-R that was NOT burned using iDVD. (A standalone DVD recorder) I just burned a quick test DVD-R with iDVD 5.0.1. Interesting that it plays fine in both the imac; PC and a conventional home DVD player.
However, any DVD-R that was burned on the imac using iDVD PRIOR to Tiger will NOT read. (the imac claims it is blank)- I have trouble shooted it to be a Tiger and/or idvd 5.0.1 problem with DVD-R media. In summary, everything burns and reads EXCEPT for DVD-R media created with iDVD AFTER Tiger. I can play on the imac a DVD-R burned with iDVD after Tiger.
DVD-Rs created not using Tiger that were burned two years ago on a standalone machine play fine. So this seems to be a post Tiger issue with DVD-R media. Pretty crazy stuff.

Similar Messages

Eearly 2006 iMac Won't Read DVDs or CDs

It seems suddenly my drive won't read DVDs or CDs. These are both blank or store bought. Everything I load one, it spins, tries to read and then just spits it out. I tried the preferences turn to "ignore" and that didn't work.
Anyone know why my drive suddenly is being picky?
So frustrating...thanks in advance!

Hi Gully
Just for the record what brand(s) are you using? I ask because even if they are the same brand you always use, it could be because there from a new of different batch.
Two things you can try on the iMac are resetting the SMC and PRAM and see if that helps!
http://support.apple.com/kb/HT1543
http://support.apple.com/kb/HT1379
I burn quite a few Photo & Music CD's using both Maxell and Fujifilm CD-R's, in the five packs they have always come thru. I don't burn a lot to DVD's, but I've never found a bad Memorex DVD-R in a five pack. I know lot's of folks will swear against Memorex, but in the last 2½ years I've never found a one that the SuperDrive in my Early Core Duo would not burn. Lastly I know it cost more to buy media in the five packs instead of 25 or 50+, but I've always done that just in-case they don't work.
Dennis

New PC build w/ P6N Diamond - won't read DVD's?

The P6N Diamond, hard drive, memory, and OS are new. DVD drive and power supply worked fine in old system (yesterday!). Clean install of XP MCE on new hard drive. All MSI drivers installed off CD-ROM. Ran online updates till all hardware and OS were happy.
I just realized the DVD drive I did all the installs from reads CD's fine but won't read data or video DVD's. I checked Device Manager and the DVD drive is listed correctly but I noticed the IDE controller is listed as Standard Dual Channel PCI IDE Controller. It has Microsoft drivers loaded. Shouldn't the driver be from Nvidia? It's a stretch but I'm wondering if this could be a driver issue? I can put the old system back together to verify the optical drive works but it would be a real pain...

I was hoping someone with the same board would look in Device Manager and see what drivers show as installed. I can find drivers but I believe the P6N has a 680i North bridge with an older South bridge chipset and I'm not sure Nvidia made reference drivers for this combo. I noticed MSI lists system drivers by North bridge/South bridge combination.
I'll swap drives between a couple of my pc's when I get off work and see if the problem follows the drive or stays with the pc, then I'll probably try reloading drivers. It's either hardware, drivers, or OS and I really don't look forward hours of updates if I re-install XP.
edit: I got lucky, it was the drive.

MacBook Pro won't read DVD+R media?

I have a first gen MacBook Pro, 15" 1.83GHz Core Duo processor with the Matshita DVD-R UJ-857 drive.
I have a number of data discs that I have written to DVD+R media (using another computer). When I place them in my drive, the MBP doesn't recognize the disc. I also have some DVD video I burned on DVD+R media, and the same thing: the MBP won't recognize the disc.
Anyone know why? It can read DVD-R just fine, but I haven't yet gotten it to read DVD+R at all.

I use a MacBook Pro 17" Core Duo and I am
experiencing the same issues where this MacBook will
not recognize Memorex DVD+R 4x discs burned on a
Lacie external 16x drive. Unfortunately for me, all
my backups over the last year are on these discs,
which seem to work in every other player or Powerbook
I have needed to load them on.
In general, Memorex uses the cheapest quality media possible to maintain their price point. Usually, this means Ritek and Prodisc media, which both vary widely in quality. Sometimes the media is great, other times crap.
Seems like the MacBook Pro drive has issues reading crap discs unfortunately.

Vaio SVE15115FXS Won't read dvd/cds

Recently my Viao (model referenced in title) stopped reading dvds/cds. The tray ejects and the disc spins for a few seconds and then nothing. The drive is not listed in Explorer. I uninstalled the drive and restarted the PC but did not fix the problem. I've been searching for hours on how to repair this. Any advice you guys can provide is greatly appreciated. Thanks

Hi SkeeterTia,
Welcome to Sony Community!
Kindly follow the troubleshooting guidelines here to isolate the issue further. Here's the link: https://us.en.kb.sony.com/app/answers/detail/a_id/41595/c/65,66/kw/41595
Please let me know the result.
Hope the link helps.
Thanks,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

My disk drive reads CDs, but it won't read DVDs anymore.

I have a 21'' mac desktop computer that is in great condition. Recently, the disk drive stopped reading DVDs. When I put the disk in, it spins around for a while before it automatically ejects. CDs still work perfectly fine, both buring and reading. It is just DVDs that get spit out. I have tried many different DVDs, both commercial and burned ones I have. Niether work. I believe they have all been NTSC DVDs (I don't think I have any PAL), and I am running Leopard I think. Any help would be appreciatted.

There is no Mountain Lion DVD. You purchase and download it via the App Store. You must be running 10.6.8 or later. Before you download see this:
Make Your Own Mountain/Lion Installer
1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/
    Lion application. After Mountain/Lion downloads DO NOT click on the Install button.
    Go to your Applications folder and make a copy of the Mountain/Lion installer. Move
    the copy into your Downloads folder. Now you can click on the Install button. You
    must do this because the installer deletes itself automatically when it finishes
    installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
a. Open Disk Utility in your Utilities folder.
b. After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left
      side list. Click on the Partition tab in the DU main window.
c. Under the Volume Scheme heading set the number of partitions from the drop down menu to one.
      Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the
      partition scheme to GUID then click on the OK button. Click on the Partition button and wait until
      the process has completed.
d. Select the volume you just created (this is the sub-entry under the drive entry) from the left side
      list. Click on the Erase tab in the DU main window.
e. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the
      button for Zero Data and click on OK to return to the Erase window.
f. Click on the Erase button. The format process can take up to an hour depending upon the flash
     drive size.
3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
a. Double-click on the InstallESD.dmg file to mount it on your Desktop.
b. Open Disk Utility.
c. Select the USB flash drive from the left side list.
d. Click on the Restore tab in the DU main window.
e. Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
f. Drag the mounted disc icon from the Desktop into the Source entry field.
g. Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
Note: The term Mountain/Lion used above means Lion or Mountain Lion.
As an alternative to the above (you still have to do your own download of Lion/Mountain Lion) you can try using Lion DiskMaker 2.0 that automates the process of Steps 2 through 4.

Itunes won't read dvd

My itunes does not recognize my cd.(Pink-Funhouse)I am trying to rip it to add to my ipod but it says no cd in computer.Help

The subject line says that you are having trouble with iTunes reading a DVD (not surprising as iTunes doesn't read DVDs). However, the body of you post says that you're having trouble with a CD. Can you clarify?

UJDA750 won't read dvd-r

Subject says it all, brand new Tecra M4 and the built-in Mat****a UJDA750 DVD/CDRW combo will not read DVD-R, in fact until I uninstalled the DLA & NTI software it got rather stroppy about reading a CDRW!
Whats the point of a new DVD drive that can't read common DVD-R!
I would like to point out that the media reads fine in 5 different drives other than the one that burnt the dvd-r originally. I've tried 1x, 4x & 8x media with the same disappointing results.

Hi
I dont know why it not possible but did you check any other CDs for writing?
If this problem occurs with any type on media so its better to contact a Toshiba Service Partner and ask for a check the drive.
In order to read CD-RW discs, a UDF reader software is required. CD-RW discs are written in UDF 1.5 format. This UDF reader software can be downloaded from Adaptec"s web site: www.adaptec.com
This software can read any CD-RW discs written with any CD re-writable drives that are written in standard UDF format.Without UDF reader software, the CD-ROM/DVD-ROMs in Toshibas notebook computers can only read ISO 9660 discs.
Bye

Combo Drive won't read DVDs - How to Install Tiger?

I have an iMac G5 with a Combo drive (Matshita CD-RW CW-8123) that no longer reads DVDs. It handles CDs fine. Other postings offer complaints about Super drives with similar problems, but I have found no solutions. My warranty has expired. I would like to install Tiger, but the installation disk is a DVD. So is the installation disk for iLife '06. Other postings have suggested that installing a new optical drive doesn't always fix the problem. Since I'll be paying for this, that doesn't sound sound like a promising option. Should I purchase an external drive? In the meantime, is there any other way to install Tiger without the DVD? I have other macs that work fine, so I really don't need the DVD to work properly except to install new software. Suggestions are welcome!
iMac G5 Mac OS X (10.3.7)
iMac G5 Mac OS X (10.3.7)
iMac G5 Mac OS X (10.3.7)

An external drive is a great option.
With that, you will likely get a much more capable drive than you would if you were stuck with only the models that will fit in your iMac.
For example, my PC has a 16x Dual-Layer DVD-R drive. But, most Apple compatible Internal drives are still limited to 8x.
So, you could likely get a much faster and more capable external drive than you could an internal drive for the same price.
With an external drive, you can also keep that drive should you get another machine. And, if you have more than one machine, you can connect the drive to whichever machine requires it at the moment. So, essentially, you can upgrade all your systems with just one DVD drive.
And, best of all, you have a product that is covered by it's own warranty, and not subject to how you installed it. And, you don't have to tinker inside your machine.
Also, OS 10.4.x "Tiger" is available on CD-ROM. So, you could send in for the replacement disks if you have the retail box of OS 10.4 Tiger.
From the OS 10.4 "Tiger" sales page:
"Tiger ships on a DVD, but if your Mac doesn’t have a built-in DVD-ROM player, you’ll need CD media. When you buy Mac OS X Tiger, you qualify to purchase Tiger CDs for only $9.95. "
Download the order form.
http://images.apple.com/macosx/pdf/TigerMediaExchangeFormv5.pdf
Hope this helps.

Foreign language audio CD is stuck. Won't read. Won't eject.

I thought I'd brush up on my Russian and convert my Russian audio CDs to mp3 and store them on my iPod. My MBP won't recognize the CD. The eject button won't eject it. Restarting with the mouse button down does nothing. When I open Disk Utility and click the MATSHITA DVD-R UJ-898 it says, "This disc drive is busy. Please choose another one." I can't find a pin hole eject on this thing. How do I eject this CD, but more importantly, why can't it be read? I used to listen to these things on my TiBook and G4 Powerbook!

Problem resolved. I have Windows running on Virtual Box and the virtual PC was mounting the CD before Mac OS X could. Once it was unmounted from the virtual PC, then iTunes opened and imported it.

IMac G5 20 won't read leopard OS disc & ejects it in 30 seconds

I have an iMac G5 20" 2.1 GHz iSight computer that boots up to the flashing file symbol, which usually means it doesn't have an operating system installed on the hard drive. The previous apple computers I have bought, when I insert the Leopard Mac OS X disc, the apple logo will appear and it will begin to install Leopard on the hard drive. This iMac G5 will except the Leopard disc, but within 30 seconds it will eject it. I tried connecting the computer to a macbook through a firewire cable to see if the hard drive appeared on the desktop of the macbook and it did not.
Does this mean the hard drive isn't recognized or the superdrive isn't working?
Please help... I don't have a clue what's going on with this iMac.
Thank you in advance!

The hard drive either needs its directory repaired, does not have any data on it for the MacBook to read, or is dead.
If you don't have a backup, these recovery tools may help if they have a version written for PowerPC Macs:
https://discussions.apple.com/docs/DOC-1689
If you have a backup, follow that link to the point about repairing the directory.
Do not attempt to format it from the MacBook as the hard drive won't be recognized by the iMac if you do.
is what the disk needs to look like to work. It should not have a Mac model name, nor OEM, or Update/Dropin written on it.
If you have the correct disk, and Disk Utility says it can be formatted with Apple Partition Map HFS+ formatting:
https://discussions.apple.com/docs/DOC-3003 and you can't erase and install from that disk, you may need to replace the PRAM battery.
Otherwise you may need to bring it in for service.

DR4-A won't read DVD-R, +R, -RW, +RW

The drive only reads original DVDs, it burns just fine i used nero 6.3.0.2 to burn a DVD and it just worked fine the disc reads on other devices please help.
my system it's
1.2 GHz duron
Gigabyte 7DXE
256 DDR Ram
80 GB HD
Toshiba SD1202 DVD ROM
also i updated to the lastest firmware 2.60

After 3 reflashings of the drive firmware it still doing the same i'm sick tired of this and msi support haven't replied me so msi i won't buy anything from msi from this day on.
i hope that my topic it's useful to others in the same position as me bye.

Superdrive won't read DVDs since I installed Lion

Long story short - My hard drive died a few weeks ago. Everything was backed up on a Time Capsule. After installing a new hard drive, I went through and install each OSX I have had before transferring over my data and applications. I have a Macbook Pro Mid 2009 (came with Leopard). So, I went through, updated to Snow Leopard then Lion, then transferred over my data.
1. I bought a game recently. All the specs fit for my computer. Put it in my SuperDrive and it would neither mount nor be recognized by the computer. My computer said it was a blank disc and spit it out after spinning it around for 5 minutes. I tested the game disc on another computer (my brother's Windows one) and it worked fine.
2. After transferring my data over, my Adobe CS3 was having problems opening. I recieved a few messages about problems with the licenses and figured I would have to uninstall everything and reinstall everything. (Tried the license repair tool from Adobe too, couldn't get it to work). So I uninstalled everything I had from Adobe (using Adobe's uninstaller). I inserted the disc to be reinstalled and had the same problems. The disc kept spinning, wouldnt mount, and my computer said the disc was blank.
I have tested burned discs and film DVDs. All of them seem to work. I am just having issues with installation DVDs it seems. I have also tried mounting them in Toast Titanium and I can't get that to work either.
I took my computer to the Apple store, they said they could replace the drive or do testing on it for 5 days. I can't really afford to be with my computer for that extended amount of time right now nor do I want to drop $100 when this could be a software or firmware issue. My questions are:
1. Will upgrading to Mountain Lion fix or make this issue worse?
2. Are there any diagnostic tools I can run besides the AHT to find out if my drive is going to ****?
3. Are there any software related things I can do to get my discs installed? (IE Installation over a network, using ISOs ->which I tried with the game, couldnt get that to work).
Thank you!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Cd/dvd rom reads cds but won't read dvds

I have a pbG4 titanium (M5884) with a MATSHITADVD-ROM (SR-8187) and am running 10.3.9. I can play cds fine, but when I attempt to insert a dvd, sometimes I hear something and it spits the dvd back out. Other times, it just holds the dvd and doesn't mount on my desktop. Is there any update that I need to install? I am trying to upgrade to 10.4 but my upgrade is on a dvd. Anyone have any ideas?

Hi,
It could mean your drive has come to the end of the rainbow and needs to be replaced. However, you could try running a DVD cleaning disc in the drive.
Is it only the install disc that won't mount? Have you tried a movie DVD? Check the install DVD to see if it is dirty or scratched.

Imac 10.4.11 won't read dvd-r....

that were recorded on dvd recorder . older dvd recorder..panasonic... one of first available..about 5 years ago. discs vary, many are fuji and tdk. speeds vary. but they're DEFINITELY dvd-r's, which i thought was the native system on the imac. why won't they play. i get a message that a blank disc has been inserted

first, thanks ever so much for taking the time to respond and try to help me on this matter. yes, they were finalised when they were burned on the dvd recorder (this is a "component type" dvd recorder made about 4 years ago by panasonic before all computers came with a dvd burner). they play in the dvd player they were recorded in (the machine was one which transferred vhs's to dvd) and an older windows machine. as far as format, i not sure of the meaning of format here----they weren't made on any pc, just a dedicated appx 5 year old panasonic dvd vhs--dvd recorder. thanks again for your time and attention

Won't read DVD, won't eject it either

Similar Messages

Maybe you are looking for