Won't read multimedia (cd/dvd) cd

My ibook G4 with combo drive works fine with regular cds but anytime I put in a multimedia cd it spins for a while and then pops it out without giving any error message. However, it does read the dvd side fine, and still reads regular cds without any trouble. Any clues?

I know that this sounds like voodoo, but try the Install disc one more time, paying attention to which direction it is installed. When it ejects it, turn it one-quarter of a turn and try reinserting it in that orientation. (This sometimes helps acceptance of a disc.)
If it still ejects it, you may want to try cleaning the optical drive with a cleaning disc to see if that helps.
Good luck.

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TouchSmart 300 Dvd Player won't read or burn DVD

My dvd player is not working correctly. I am able read and burn CDs, but the player won't read or write DVDs. I have a touchsmart 300 running Windows 7. I was trying to burn some home movies in WMA format. Movie Maker recognizes a blank DVD, and attempts to burn the DVD, but once it finishes, the disk is blank. I then tried to just burn a MPG file using another software program and it failed at the validation stage. Finally, I put a dvd movie in the drive and it wont recognize the disk. These functions used to work fine. The computer is only 15 months old, of course I only had a one year warranty.
Is there anyway this could be related to software or is it a hardware problem?

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
If it still isn't working, try the following.
Next, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Windows won't read the Drivers DVD

So I've installed Windows XP SP2 on my mac. It's the windows disk that came with my previous laptop, a dell pc. The installation of the windows went ok, and I'm able to boot my windows side up. For some reason, when I insert the drivers DVD, my mac won't read it and will only eject it. A friend of mine downloaded the drivers, and I tried that but I had no luck.
Does anyone have any idea as to what the problem may be?
Thanks much!

OEM Dell/HP etc discs usually don't work (in a few cases they seem to) and of course transfering the activation key to a new computer??
By 'drivers DVD' I assume you are referring to OEM or retail Mac OS X 10.5 or later DVD? you could try copying the OS X DVD to a flash card from another PC and see if that works.

My Windows 8 HP Pavillion g4 Laptop won't read CDs and DVDs.

My laptop won't read any DVDs or CDs. I really need it for my project. Someone please answer immediately, I really need it now =))

Hello KaitoKid. I understand your notebook is unable to read discs.
Take a look at the suggestions offered in this document.
Let me know if this helps. I hope you have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

My DVD Drive won't read Any DL Dvd

Hello, I have a problem. I am trying to burn a DVD+R DL from memorex and everytime I put it in my drive it always eject. But the drive works since I just re-installed my OS from the mac OS boot disc that came with the computer when I bought it. And I also installed programs from dvd before. Is this a driver not updated or my dvd drive is broken or what's wrong with my computer. Please help me. BTW, My computer is running on leopard, its a unibody 2,4ghz.
Sebastien

You can try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
and PRAM How to Reset NVRAM on your Mac - Apple Support
If that doesn't help you can try a cleaning disc or a quick shot of canned air. It's likely though that your drive has failed, it' not all that uncommon. It that is the case you can either replace it or have it replaced but it's far cheaper just to buy a usb external drive....just not Apples because it won't work with macs with a built in drive working or not. .

Macbook Pro won't read SOME commercial DVD's

I found some people with similar issues, but no one with my exact problem, so I thought I would post it here.
I have a MacBook Pro that I got in November of 2007. Recently I noticed my drive stopped playing certain discs. I did some test and determined that it will play/write pretty much anything you throw at it except for some commercial DVD's. I actually brought it to the apple store and foolisly grabbed some dvd's at random, assuming that NONE would work. The one's I brought mounted just fine. Since I couldn't replicate the issue, I couldn't get much help. He said to try logging into a different user, I guess to determine if there was an issue with my Library. I tried that, it does the same thing regardless of the user.
Basically, some discs spin, and spin like the computer is struggling to read it, then it spits it out. Young Frankenstein and X-Men: The Last Stand, work fine. Children of Men doesn't (it used to work just fine).
I initially noticed the issue when trying to install the digital copies that came with my Back to the Future Trilogy boxed set. Back to the Future's digital copy disc mounts fine. The discs for Part II and Part III don't.
I doubt the drive is busted since so many discs work fine and it isn't ALL commercial discs that won't mount. Only some. My theory is that it's software related. Maybe something with reading certain encoding.
This is the second time I had this problem. The first time I read that verifying and repairing disc permissions would fix it, and it did....but now that doesn't do the trick.
It is consistent though. The same discs either work or don't work EVERY time. I thought maybe the lens needs cleaning. I read conflicting things about using lens cleaning discs in slot load drives so that's a last resort. But I imagine it wouldn't be so consistent if it was a dirty lens. Also, other players I've had with dirty lenses just skipped or had a disc read error of some sort. I don't get any errors. I also ran the Hardware Test on my OSX Install disc, which found no errors/issues. I wonder if it would have detected my drive as an error if it indeed was a hardware issue? Makes sense to me, but I'm not sure what the Hardware Test tests exactly, if the drive is included in that.
Any suggestions? I saw a thread from 2006 where someone suggested that deleting (Library/Preferences/com.apple.finder.plist) helped him, but I am really hesitant to delete an item from my Library. That just seems like asking for trouble and I'm not sure what my finder preferences have to do with my DVD's not mounting. Next I will probably try resetting my SMC. I'm not sure how that could help either, but it's a suggestions I've seen floating about and it's easy enough to do.
Here are some of my specs:
Macbook Pro, Intel Core2 Duo, 2.4 ghz
4gb Ram
Boot ROM Version:    MBP31.0070.B07
SMC Version (system):    1.16f11
MATSHITA DVD-R   UJ-857E:
Firmware Revision:    ZA0E
Interconnect:    ATAPI
Burn Support:    Yes (Apple Shipping Drive)
Cache:    2048 KB
Reads DVD:    Yes
CD-Write:    -R, -RW
DVD-Write:    -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies:    CD-TAO, CD-SAO, DVD-DAO
Media:    To show the available burn speeds, insert a disc and choose View > Refresh
Thanks. Sorry for the long and overly thurough post, but I thoguht that might help get me better help. Any input is greatly appreciated as it may save me the hour long trip back to the apple store.

I'm also having the same exact issues with some commercial DVDs and music CDs. It continues to read DVD-RWs but around two days ago it stopped reading commercially bought discs.
I've tested with brand new DVDs today (out of shrink wrap in pristine condition) all of which have the same region and have been tested on a DVD player, PS3, and another laptop without any glitches but only some of them played on my Macbook and the others would either spin for a bit and then ejected or it would read them as blank discs where the 'You inserted a blank DVD' message comes up.
I also tried testing older DVDs that used to play fine on my Macbook but only some of them mounted.
I then tried the following cleaning methods:
- Laser Lens Cleaner
- Compressed air
- Credit card with iPhone cleaning cloth
All of which failed to fix the problem so it's safe to assume this isn't a dust issue, the driver have also been very lightly used as I have only watched a handful of DVDs on it and written less than 10 DVD-RWs since I first purchased it in 2009.
My warranty has expired and replacing the drive would cost over $250 which I currently can't afford, therefore I plan to buy a cheaper external DVD burner but that is only a temporary workaround and I still hope for a solution other than replacing the driver.
Here's my info:
MacBook, Intel Core 2 Duo, 2 GHz
2 GB RAM
Boot ROM Version:    MB52.0088.B05
SMC Version (system):    1.38f5
MATSHITA DVD-R   UJ867A:
Firmware Revision:    KK08
Interconnect:    ATAPI
Burn Support:    Yes (Apple Shipping Drive)
Cache:    2048 KB
Reads DVD:    Yes
CD-Write:    -R, -RW
DVD-Write:    -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies:    CD-TAO, CD-SAO, DVD-DAO
Media:    Insert media and refresh to show available burn speeds

IMAC won't read CDs or DVDs

Hello,
I just got my iMAC setup and established today. Everything went fairly smoothly until I tried to insert and play a DVD with the side-mounted DVD drive. The drive physically took the DVD, but it always just cranks there for several seconds and then spits the disk right back out. This happens with regular data and music CDs as well. What am I missing?
Thanks.

Thanks everybody
I too have suddenly developed this failure to burn. Worked well last week, now doesn't even get to the multiplexing stage, just ejects the blank disk. Ejects original Leopard disk, won't write to CD with Toast 8. Couldn't even check the hardware diagnostic as it just spits the disk out.
Tried Unix single usere mode Command S to type in fsck -y after the prompt localhost# (p840 - The Missing Manual series Leopard) but never got to this prompt. Upgraded to lastest iMovie and iDVD
Tried your FINDER- PREFERENCES - TICKED THEM BUT THEY DON'T SHOW UP IN THE SIDEBAR. . Starting to look ominous. Here I am in the middle of the South Pacific with no Mac repair shop within 3000 km.
OR any other suggestions - may be "life saving" or this iMac is going on a long flight soon or could you send your father-in law.

SONY DVD RW DW-U10A Won't read Double Layer DVDs since 10.4.9

Folks
Been browsing for an answer to this problem, and it seems these SONY DVD RW DW-U10A — for a start — are not very reliable, but I also notice quite a few stating they have had problems since upgrading to 10.4.9.
I am trying to re-install my FCP Studio after a crash on my G5, now it SEEMS my SONY DVD RW DW-U10A won't recognize the disks that are double-layer.
I don't want to go off buying a new drive if the problem is in 10.4.9 — and if Apple are going to remedy the 10.4.9 problem.
Any help from anyone?
Regards
Roy

Folks
Further to this — tried to install (as an experiment) on my iMac, which has a Pioneer Drive, and it reads the disks okay — with 10.4.9!
So.......?????
Roy

Sony DW U-10A won't read Apple Software DVDs-

This is on the iMac 17", OS X 10.3.9 Panther, 768MB RAM, 40+ gigs free HD space, no haxies, only Epson printer connected.
The internal Sony DW U-10A drive will read CDs, burn CDs, play movie DVDs and burn DVDs but for some reason will not 'see' Apple SW DVDs. (I haven't anyone else's to try.) I have tried iLife 04, the iMac's original install disk and my iBook's retail Tiger disk. Interestingly, after burning a SW DVD it hangs at 'verifying'. Having successfully burned it can't 'see' what it has burned to verify! The burning is successful, my iBook reads it OK.
When I put a SW DVD in, there is no spinning, no noise, just silence. Then the DVD gets ejected after about a minute. Disk Utility doesn't see the disk either. I can't even run HW test, (it's on the DVD!)
I have tried a head cleaner but that is a CD head cleaner, are DVD head cleaners different?
I have read all the stuff about the problems others are having with the Pioneer drives but nothing seems to apply here.
I have repaired permissions.
I have tried booting it from a 10.4.6 clone of my iBook on an external to do a disk repair but I get a big Ø (the other way round…) and spinning gear wheel(?)
Does anyone have any advice, tips or tricks to try? Unfortunately I can't pin this fault down to any particular time, this weekend is the first time I've loaded a SW DVD in months.
Any and all help appreciated.
Adrian
iBook G4 1.07GHz, 30 GB, AE, 768mb; & iMac 17" 'igloo' G4:768mb 80 GB (10.3.9) Mac OS X (10.4.6) Belkin WiFi F5D7632, Epson C86, Shredder! Oh, and the iMac's got a droopy arm…

Hi Adam,
Thanks for the suggestion, no dice I'm afraid.
Yesterday I downloaded and reinstalled the 10.3.9 combo. Ran permissions and a safe boot. No Apple SW DVD read.
Today, first I did a disk repair from the retail Panther CD 1, no repairs were made. (I ran it twice just to be sure).
I then did as you suggested with iMacs original install DVD (Jaguar) in the iBook's drive, the iBook in Target disk mode and restarted the iMac holding the Option key. The iMac saw the iBook's Tiger drive, the Jaguar disk and obviously, it's own Panther drive as possible start ups. I chose the Jaguar disk, though I was expecting AHT to come up as an option.
After a long time on the spinning gear wheel I eventually got the Ø (inverted) sign with the wheel spinning endlessly.
So the iMac will not 'see' SW DVDs no matter whose drive they are in. Nor, (see my OP) will it boot from a clone of of another OS, even though it sees it as a bootable option!
Curiouser & curiouser…
Unless you or anyone else has any further advice I'm drawing a blank here I think. If I can pry 'the other half' away from 'her' iMac long enough I'm going to try a back-up, erase and install of Panther as that's the only OS I've got on CD. I think I've got 40+ GB free on my external.
Thanks again for you help,
Adrian
iBook G4 1.07GHz, 30 GB, AE, 768mb; & iMac 17" 'igloo' G4:768mb 80 GB (10.3.9) Mac OS X (10.4.6) Belkin WiFi F5D7632, Epson C86, Shredder! Oh, and the iMac's got a droopy arm…

Macbook pro won't read windows 7 DVD

I have recently purchased a Genuine copy of Windows 7 home premium. When I go to boot camp, it tells me to insert windows 7 installer disc, when i do so, it doesn't recognize it at all. Sometimes the window for an empty DVD pops up.
Please tell me i didn't waste my money and time on a windows disc that will not work.
Help me please

post in the boot camp forum.

SuperDrive won't read Windows 7 DVD's

Hello everyone.
I have an iMac mid 2011 with Lion 10.7.5 installed and also Windows 7.
My problem is that I need to do a reinstallation of windows 7 but every DVD that I insert, even the original one that I have with Windows 7 Pro, are shown either blank or they are automatically ejected from drive. I also tried installing windows with external usb dvd-drive but all I got was a black screen after selecting the dvd.
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If it is readable on a Windows machine, can you create an ISO file on the Windows machine, move the ISO to OSX and try to open the ISO using OSX? It will remove the two Optical drives from the equation to verify if either has an issue with the original DVD or not.
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A Mac with an internal SuperDrive (in most cases) will not support a USB installation, the following are exceptions (as documented in Boot Camp 5.1: Frequently asked questions). I have used the USB method on a 2012 13 MBP.
Can I use a downloaded (ISO) version of Windows with Boot Camp?
MacBook Air (Mid 2011 and later), MacBook Pro (Mid 2012 and later, including Retina models), Mac mini (Mid 2011 and later), and iMac (Late 2012) can install downloaded (ISO) versions of Windows 7 and 8.

IBook won't read any CD/DVDs...

All of a sudden my iBook does not want to read any CDs and DVDs... it would not even read the Installation CDs... two days ago was just fine - i burned CDs without a problem whatsoever...
When I insert any type of CD either it spits it out after a few seconds, or keeps trying to read but nothing really happens...CD image does not appear on the desktop. Feels like it is trying to read it but it cannot.... could the problem be that it needs cleaning?
I know it's hard to say like that without even looking at it, but I would appreciate any opinions...

Hopefully the optical drive hasn't failed; hard to say if some procedure
could help restore use of the drive. A dirty optical drive may have some
thing to do with the problem; but even so, a disc should mount unless
the drive has gone bad. It may need cleaning, or replacement.
Not sure if there is a software possibility involved in this situation; since
it seems to me to be a hardware problem. Maybe you will have to think
about getting an estimate from some reputable specialists who do 'out
of warranty' work; unless you have an active AppleCare Plan in effect.
Then, if you do, a call to Apple would be in order. Best wishes.

Won't read CDs but DVDs normal data and video

My mid 2007 has stopped recognizing CDs, blank, data, and video. It makes several attempts to read then ejects disk. I haven't tried to record DVDs but it reads video and data normally. Sugestions?

The slot-loading optical drives used in iMacs are notorious for failing, even under light infrequent use. If your iMac is covered under an extended 3-year AppleCare warranty, you can take your iMac to any local Apple store or authorised Apple dealer to get a new optical drive fitted free of charge. Your other option is to buy an external USB/FireWire drive instead of using your built-in drive - if you go for a standard 5.25" tray loader, these are cheap and reliable.

October 2005 Dual G5 Won't Read Sony Mini DVD

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I have a very old version of iDVD, 2.1.2. I have trying to create a highlight film for my girls basketball team. I know I don't have a combo drive but I'd like to create something they could watch on my old ibook. I have recorded a few of our games on my Sony Handycam DCR DVD305. I can watch the games on the ibook but iDVD wont import any of the games. I assume my iDVD software is just out of date. Am I correct?

Hello Coach,
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hope this helps
mish

Won't read multimedia (cd/dvd) cd

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