Won't recognise blank dvd-r's

when i insert a blank dvd-r into my disc drive, all it does is spin the disc a couple of times and then ejects the disk. ( the same dvd's will burn nicely in an iMac with the same configurations)
can someone please help i'm desperate to back-up some files onto disk

yes i have burned dvd before (using the same dvds i'm currently trying to use) but before i updated to snow leopard.
here is my disc burning infirmation:
MATSHITA DVD-R UJ-857E:
Firmware Revision: ZF1E
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: To show the available burn speeds, insert a disc and choose View > Refresh

Similar Messages

Won't recognise blank DVD media

My mid 2010 model won't recognise any inserted blank DVD media - it's ok with dvd's, cd's and blank cd media.
I put blank DVD in and it tries to read it then spits it out after a minute or so...
Any help or advice appreciated..
Kwozzii

Kwozzii wrote:
My mid 2010 model won't recognise any inserted blank DVD media - it's ok with dvd's, cd's and blank cd media.
I put blank DVD in and it tries to read it then spits it out after a minute or so...
Bad Superdrive. You're under warranty, so if you're near an AppleStore, just bring it in for repair, otherwise call Applecare and they will repair via Fed-Ex

Not recognising blank dvds

Hi,
my iMac won't recognise blank dvds at all, it recognises blank cds and my Macbook recognises the same dvds. I'm sure I used it to burn dvds from the same pack before.

Welcome to Apple discussions.
There have been discussions on this board before that indicate that some have experienced there DVD lens gets dirty or stops functioning.
Try this link
http://discussions.apple.com/thread.jspa?messageID=42186690
for information on cleaning/checking/problem solving/replacing DVD drives.
Mine never stopped working, but I replaced it for speed purposes with a 16x drive for a reasonable price.
Tim

Hp compaq elite won't recognise blank CDs & DVDs

I have an HP Compaq 8200 Elite Small Form Factor PC. It won't recognise when a blank CD or DVD is inserted into the drive. The green light comes on briefly, then there's a whirling sound but the light goes out. I can't burn CDs or DVDs. It recognises CDs & DVDs with material on them. I'm stuck. Any ideas?

Hi:
First right click on the drive in My Computer and select properties. Make sure there is a recording tab and that recording is enabled.
If it is...
You can try performing each of the resolution steps, 2, 3, 4 and 5 at the link below.
http://support.microsoft.com/kb/314060
If that does nothing, well, either there is a major problem with the operating system that would require you to back up all data you don't want to lose and do a system recovery and...
If that doesn't fix the problem, then the drive has malfunctioned and needs to be replaced.

My iMac won't recognise blank cd-r's.

My Imac, mid 2007, processor 2.8 GHz Intel Core 2 Duo won't recognise black cd's. It will recognise normal cd-r's and dvd's but not blank cd-r's. The cd drive makes a whiring sound like it's trying to accept the cd-r, then after 5-6 seconds, to ejects it again.

black
Typo?
Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
===============
Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
==============
Apple's Disc Burning Quick Assist
http://support.apple.com/kb/HT2801 Apple Computers: Troubleshooting the slot-loading SuperDrive
*** Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs. ***

DVD Writer won't recognize Blank DVD (Imation)

Hi
I have bundle blank DVD brand Imation but unfortunately my internal or external dvd writer would not recognize the disc. I have tried several times using Toast Titanium 6 and when i put the blank disc it says 'please put a blank disc. In fact, the disc i haven't use at all. Does it cause of my firmware or other related problem. Please help me. Thank you.

Hi M Faza-
Since it is two different drives the first step is to try a different brand of discs.
Are the discs compatible? Did you but dual layer discs when in fact you have a single-layer burner? Are you putting the disc into the drive with the correct side down?
Luck-
-DaddyPaycheck

My iMac won't recognise new DVD's

Post install of latest Lion updates (10.7.3(11D50), both my iMacs will no longer recognise new DVD's or CD's but will read previously recorded disks - Can anyone advise what I should do here?

Same deal.
iMac 3.06 27, 16 GB RAM, Mavericks 10.9.4, DVD version 5.8.0
I tried multiple pre-recorded (i.e., "bought as new, in-store or online, from OEM") DVDs, including Star Trek: TNG from any season, several movies from different companies/production years/studios. All are cycled for about 10-30 seconds and then ejected. All discs are pristine, and I carefully checked them with an air duster before inserting them in the slot. Ok, this is starting to sound pornographic. Queue the cheesy music...
Note that music CDs are accepted and read by the same machine/setup.
I have to say, I'm really noticing a serious downturn in customer service response and overall product quality ever since Steve is gone, not that I strongly believe that to be the reason. It's just hard to ignore the correlation even if it doesn't mean causation.

OS X won't recognise blank discs

I've tried inserting a blank DVD and blank CD, and nothing comes up on my desktop, and if I Cmd click a file and choose "Burn", OS X tells me no disc is inserted.
However if I load up Toast Titanium, I can burn using the same blank discs just fine.
Any idea what's going on?
Cheers

Try to check it here.
http://docs.info.apple.com/article.html?artnum=303593
http://www.mac.com/1/learningcenter/Modules/LHTSolve_t4.html

Superdrive won't recognize blank DVDs

This problem sounds similar to several I've seen here, but appears to be different, hence a new topic.
My PB has been in to Apple for repairs "several" times, and has multiple logic boards replaced and the DVD drive replaced at least 2x in the past 12 months.
I have the CD and DVD prefs both set to "ask". CD media immediately pops up the "You inserted a blank CD." dialog, so I know the drive is online and working. CDs with content load and run fine.
DVDs do not. Some DVDs burned on my 15" iMac read fine, while others get ejected or have read errors. Trying to burn off my nearly full internal disk to data DVDs, I've tried Disk Utility and Toast, and it doesn't matter. I get the same result. The program asks for a writable DVD; I insert a blank DVD; The drive churns for awhile; I hear a beep every so often while it is churning; The DVD is ejected without ever being seen by the Finder, Disk Utility or Toast.
I hadn't tried to burn a DVD since it last came from the shop, so I do not know if this specific drive ever worked for burning, but previous drives all worked fine. The fact that the DVDs never register anywhere I can see before getting ejected is just weird.
Is there some software config problem here, or should I just take the PB back to Apple and say, it doesn't work. Help. This is pretty frustrating.
It's not the DVD media, because it works fine in the iMac, and my other PB.
PB Ti G4 1Ghz 10.4.7 512MB/ 15" iMac G4 800Mhz 10.3.9 256MB Mac OS X (10.4.8)

Although, since when has a DVD that was rated for a higher speed NOT been able to be burned at a slower/lower speed?
Since always, if the data layer in the disc is sufficiently different from what the drive expects. In a high-speed drive, a disc with a high speed rating can be burned at any speed within the drive's range, often including very low speeds. But in a low-speed burner, high-speed media may not be usable at any speed, because its data layer is very different from what the drive was designed to work with. You may not be able to see the difference easily, but the drive does, and rejects the disc thinking it's defective.
Back before DVD drives and media were common, this problem arose all the time with people trying to read early CD-RW discs in the CD-ROM drives of older Macs: it couldn't be done. When the speed ratings of CD-R media skyrocketed to 48x and 52x, some CD-ROM drives couldn't read the high-speed CD-R media either, though that problem was less common.
When optical drives generally cost upwards of $200-250, it was hard to tell anyone that the simplest solution was to replace the outmoded drive with something newer and more capable. Now that you can buy a slot-loading high-speed dual-layer DVD burner with all the bells and whistles for under $100, it behooves anyone who can use those capabilities to go ahead and get one. As for me, I've never tried to burn a DVD in my UJ-815, and now that slow media are almost impossible to find, I probably never will. If I decide to burn more than one or two DVDs sometime, I'll replace my drive. You might save yourself some hassle by doing the same.
As for -RW media, I never bother with it: it's way overpriced and too often has problems. I've always had good luck with the cheapest CD-R discs on sale at Costco, Staples, etc. for about 15 cents apiece in large packages. I occasionally burn an archival disc using high-priced 200-year Delkin or MAM-A media, but for the most part, cheapies serve me fine.

Superdrive no longer recognises blank DVDs

Mac and Disk Utility accept MOST CDs (blank, self-burned or commercial), and accept commercial DVDs, but spins then spits out blank DVDs, and claims some CDS (burned on the same Superdrive) have zero content, though it successfully burned a cheapo CD yesterday and opens it fine today
This has come on suddenly, as everything was fine until about a fortnight ago. I've tried DVD blanks for four or five different manufacturers (including DVDs from a bargain-basement spindle which it happily burned to until this - all brands now spun then ejected.
Tried cleaning laser, repairing permissions, logouts & restarts etc. Can't find anything in these or MacFixit forums that helped.
Any suggestions?
TIA,
Bill

You could try posting this in the hardware forums but I'd say your drive is ready for replacement. Is this the original drive? With the low cost (in most cases) of replacement drives these days it sometimes isn't worth a huge amount of effort working with the drive, especially since there really isn't all that much you can do. The variable nature of the issue suggests something is going in the hardware, rather than a software issue. Burned media is usually the hardest for a drive to read and that's what you're seeing.
Pioneer drives are usually compatible with Macs and have replaced many a Superdrive in the G4 forums.

Won't recognize blank DVD

I have a Powerbook with the new dual-layer Superdrive (Matshita DVD-R UJ-846). Blank DVDs are not recorgnized. I am inserting single-layer, 4.7 Gb discs; they don't show up on the desktop, in Finder window sidebars, etc. The lower area of Disk Utility shows this when a blank disc is in the drive:
     Disk Description :     MATSHITADVD-R UJ-846     Total Capacity :     0 Bytes
     Connection Bus :     ATA     Write Ability :     Read Only (DVD-R)
     Connection Type :     Internal     Capabilities :     CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW
     Connection ID :     Device 1
Note the statement "Write Ability :     Read Only (DVD-R)".
I am using Office depot 8x DVD-R media. http://www.apple.com/powerbook/superdrive.html claims this speed is supported.
CD-RWs work fine.

I had this problem as well; it really confused me until I figured out how to change the default behavior as I had found documentation online suggesting that it would default to prompting me what to do (mine would open iDVD by default but wouldn't mount the disk).
If I open in finder the disk is mounted (of course) but I get similar behavior in Disk Utility. I can drag files to the disk to burn but Disk Utility still sees it as read-only. I'm curious if this behavior changed for you or if you're just able to use other products and thus haven't checked Disk Utility?
I'm using DVD+R media, other than that this is the same issue.

Burner won't recognize blank dvd

Hi,
I have an old cd/dvd burner I bought from best buy years ago. Tried burning a dvd and it wouldn't recognize blank dvd..it keeps saying "please insert dvd" even though there's one in the drive. It burns CD just fine. Plays DVD just fine. I have tried using SEVERAL other burning programs and still doesnt work. Please help.
Also uninstalled and reinstalled the drive several times...going crazy here.

Just to make sure, are you SURE it's a cd AND dvd burner? There are drives out there(I mention this since you said years ago) that were CD burners, with the DVD ROM feather.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

27' imac wont recognise blank dvd r cd to burn idvd movie too.

hi anyone come accross this or have a solution
comp wont recognise a new blank disk to record too in either I DVD or I tunes, i have burnt one of my I dvd movies once before (the only time the burner has been used) and it will read that disk, i put in 6 other disks and they wont read either. comp is under two years old and stock as the day it got to me. surely it cant have failed already? i updated the system to the current osx system to try solve problem and looked at drive option settings all good there.
love some help

Hi
• a cleaning CD/DVD ?
My general (old) list
*Not knowing the origin to Your problem - General approach when in trouble is as follows.*
• Delete iDVD pref file - *or rather start a new user/account* - log into this and re-try
iDVD pref file resides.
Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences
and is named. com.apple.iDVD.plist
While iDVD is NOT RUNNING - move this file out to desk-top.
Now restart iDVD.
• Free space on internal (start-up) hard disk if it is less than 10Gb should rather have 25Gb
• Hard disk is untidy. Repair Permissions, Repair Hard disk (Apple Disc Util tool)
• Program miss-match. iDVD 5.0.2, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK - DON’T work under Leopard
• Program miss-match. iDVD 6.0.4, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• Program miss-match. iDVD’08 v. 7.0.1, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• iDVD (08) v7 Locate theme folder. Move out iDVD1, iDVD 2 and eventually iDVD4 folders to desktop - re-try
• Try a Cleaning CD/DVD that cleans the laser lens on the DVD burner/player
iDVD 6.0.4 and iDVD 7.0.1 are compatible with Mac OS X 10.5 Leopard
Last resort. from Craig. Solved the problem!! Finally!!
I deleted every iDVD application and folder from my boot drive,
emptied the trash and then installed iDVD 08 using the customize option
and I am up and running.
If You do a re-install be sure to get rid of all iDVD old parts AND then EMPTY the Trash-basket !
iDVD updated ?
Apple Codec updated ?
Start a New Clean project - or delete project assets
No of Colors - must be set to millions
Yours Bengt W

DVD Drive won't read blank DVD+R or DVD-R media

It just, ehm, won't. I've tried both, and I've never had any problems reading DVDs or writing CDs, though this is the first time I've tried to write to a DVD. When either disc is in the drive, the computer acts as if it's simply not there--Explorer, Nero, and everything else all act the same. Help would be greatly appreciated, because this DVD is fairly important...
I'd be more than happy to answer any questions about the problem, if you have any.
Thanks!
ThinkPad T61p [June 2008]: 2.5Ghz Penryn Core 2 Duo, 4GB DDR2 RAM, NVidia Quadro FX 570m 256MB, 160GB 7200RPM Fujitsu HDD, 1920x1200 WUXGA Matte LCD, Windows 7 RC1

it would be helpful if you could post which T-Series system you have, even better post the Type and Model Number this will help members to help you. If it ends in CTO please provide some details about it. Please do NOT post your s/n.
Thanks
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Audition 3 won't recognise CD/DVD player to rip tracks

Although every thing works properly, Audition will not recognise the CD/DVD player using EXTRACT AUDIO FROM CD
The DVD player shows in drop down list of DEVICE INTERFACE OPTIONS (but not as a default) but when selected it cannot see tracks on the CD.
All Device Interface options are greyed out including ASPI/SPTI options
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I wish someone would tell you how to fix this as I have had the same problem

Won't recognise blank dvd-r's

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