Won't recognize inserted cd windows xp

Many answers for this already - none work.  I got a new machine (Dell) with a GSA-H31N CD/DVD drive.  iTunes refuses to see an inserted CD, unless you insert the CD, then open iTunes.  Still have to tell it to import even though the setting is "import CD" when you insert a CD.  Need a solution as I'm not going to kill iTunes between each CD when I'm importing 10 CDs at a time.
Please help.
P.S.  Already tried updating drivers, etc.

There must be a dozen variations in XP CDs and even some XP SP3s that install and overlay the entire hard drive -- all without asking!
The OPTION (Alt) key works better than "C" on startup but that is another matter.
If you have to buy, I'd skip on XP and go to 7.

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