Won't Recognize IPOD

I installed the 64bit Itunes,because I have VISTA and it forced me too. When i put the Ipod in the port it doesn't do anything. The circle with the line in it just keeps blinking. Can anybody help?

Please, take a look: http://support.apple.com/kb/TS1363?viewlocale=en_US

Similar Messages

  • ITunes won't recognize iPod Nano (1GB, 1st generation)

    I have been having problems Sync'ing my iPod nano with iTunes, however, the more I read help articles and follow the steps, the worse the problem gets. (I'm on a PC using Windows XP)
    I've gotten to the point where I updated my iPod software in Disk mode (up until then it was being recognized only in Disk mode), but when iTunes failed to recognize it when not in Disk mode I preceded to restore my iPod to factory settings, as instructed in the help articles.
    Now, up until then, I still had music in my iPod, and I was being able to charge it and listen to my music even though I couldn't sync the iPod anymore. After restoring, I not only lost my music (which I was aware of), but it STILL did not fix my problem. So I started to get annoyed.
    I then noticed that my iPod was being recognized by My Computer, just not by iTunes, so I began to perform the steps indicated in the following article:
    http://docs.info.apple.com/article.html?artnum=93716
    I restarted my iPod service - no luck
    I removed iTunes - no luck
    I emptied my Temp directory and restarted...
    That's when iTunes stopped recognizing my iPod altogether, not even in Disk mode. Not only that, but it seems to have affected the iPod itself, since it won't turn off or exit Disk mode anymore. So now I'm scared of going though with any more steps on whichever "help" articles and making the problem even worse than it already is (if that's possible).
    The only other information I can provide is that windows is still recognizing my iPod, no problem, and when I connect my iPod, iTunes actually launches... but DOESN'T recognize a thing. So I ran a diagnostics using iTunes and here's what I got (iPod diagnostics):
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    INTEL_ D945GCL_
    iTunes 7.3.2.6
    iPodService 7.3.2.6 is currently running.
    iTunesHelper 7.3.2.6 is currently running.
    Current user is an administrator.
    The current local date and time is 2007-08-30 11:53:26.
    Connected Storage Devices:
    Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
    Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
    Unidade de disco, Apple iPod USB Device, Bus Type USB
    Universal Serial Bus Controllers:
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No IEEE 1394 Host Controller found.
    Connected Device Information:
    IPOD (H:\), iPod nano running firmware version 1.3.1
    All green lights, and as you can see, according to iTunes, NO PROBLEM! Except that it won't recognize the iPod that the disgnistics says exists and reads... ?!?!?!
    If anyone could shed some light on my situation, i would be VERY greatful!

    My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

  • Itunes won't recognize iPod after installing MediaMonkey..

    Hi,
    I recently switched from Itunes to MediaMonkey, and I'm very happy. But my girlfriend still uses iTunes. And now her iTunes won't recognize neither her or my iPod when I connect either of them. Windows and MediaMonkey recognizes them perfectly. iTunes just comes up with this error message:
    "The software necessary to communicate with iPod isn't correctly installed. Install iTunes again before installing iPod-software."
    I've tried uninstalling and re-installing iTunes a number of times. I even tried uninstalled MediaMonkey, but nothing works..
    PLEASE HELP ME, I'M GOING INSANE HERE =(

    Have you tried working through the steps in this article, in the order listed?
    http://support.apple.com/kb/TS1363?viewlocale=en_US

  • Itunes won't recognize ipod and videos gone

    I have a 30GB Video Ipod and itunes won't recognize it. I have to keep putting the music files back in and converting them. Also the Movie and TV Shows I bought disappeared. I have a Windows XP Home Edition, and itunes 7. I downloaded itunes about 4 or 5 months ago, it that helps. My ipod shows up in my computer though. I want to know:
    1. How can I get itunes to recognize my ipod
    2. How do I get itunes to keep and remember my files
    3. How do I get my videos back?
    4. Which version of itunes should I get and how do I get it?

    Welcome to Apple Discussions!
    This article addresses both error messages...
    iPod shows up in Windows but not in iTunes
    As for the iPod not turning off. Try resetting...
    Reset iPod
    After you reset it, wait about a minute and then try turning it off.
    btabz

  • ITunes won't recognize iPod - Extreme frustration!

    So iTunes won't recognize my new IPod Video. It works fine with my kids' shuffle, mini and 4th gen but when I connect my new iPod I just get a window with: "iTunes cannot read the contents of the ipod "IPOD". Use the IPOD Software Updater Application to restore the IPOD to factory settings"
    I've been trying since Christmas to get this thing working. I've tried the five R's, I've tried every combination of everything suggested on the Apple site, (including posts here) I've tried stuff from other apple users sites. No joy. I just got off the phone with the help rep from Apple. He talked me through the MSCONFIG stuff, no joy still. He told me to go to depot.info.apple.com/ipod and fill out the forms and they'd send me a package to put my iPod in to send them so they could fix it. It's personalized so it'll take an extra 3 weeks to fix. Needless to say, I'm very frustrated and extremely disapointed.
    Merry Christmas.
    Windows XP

    Looks like you're another victim.
    http://discussions.apple.com/thread.jspa?messageID=1432706&#1432706

  • ITunes and iPod updater won't recognize iPod

    I'm running Windows XP and it shows the iPod is there but it won't show up in iTunes and iPod updater after 'initializing' for a good 5-10 minutes says either 'could not recognize the iPod' or if it does let me restore give the 'Firmware update failure. Diskwrite error.' I have the latest iTunes and iPod update and went through all the steps in the 'Windows recognizes iPod but iTunes does not' Troubleshooting help section. All these problems started when I tried to update with the new iPod updater software and got an error, everything worked fine before. I have also tried using a friends USB cable the problem is obviously in the Nano itself. Is there any way to safely format without using the iPod updater? or what should I try doing next?
    Also it seems like when the nano isn't plugged into a power source it drains the battery, with nothing showing on the screen because it always starts charging when I hook it up to the computer even though it was fully charge before.
    Thanks for any help.

    Hello,
    I too am having this exact same problem. My iPod nano was working perfectly until this "latest update" Since I installed that update my itunes and my ipod updater will NOT recognize my iPod. I am getting all the same error messages as you.
    I have done EVERYTHING recommeded in the support pages. Reinstall, uninstall, install, reboot I've done it all a hundred times. I have over 5 pages of support documents I printed up and I followed them to the T. I have 10 different USB ports including 3 2.0 USB ports. My windows recognizes the iPod instantly, but the updater will not.
    I 'm starting to think it's a problem with the update software.
    Please, if anybody has any advice other than "www.apple.com/support/ipod" please post something. I have had my Nano since October and never had a problem with it and I really, really miss it right now.
    Thanks
      Windows XP  
      Windows XP  

  • Storage space full of "other", computer won't recognize iPod is plugged in

    I just downloaded about 100 songs onto my 160 gigabyte iPod Video Classic, making my number of songs only about 1,300. My iPod says its storage now only has 1.9 mb left. I only have about 10 videos and no photos, but the "other" section of the storage content bar takes up a ton of space. It had none before. How do I remove the "other" from my iPod? Now my computer won't recognize any iPod when I plug it in, and I've tried multiple plugs.

    Connect the iPod to a USB2.0  port, on the Computer itself and not a USB hub or those found on the Apple keyboard.
    If iTunes launch, close it back.
    If your iPod is found on your Desktop, then run DiskUtility, (if not then Reset the iPod while connected to the Mac)
    Select you iPod
    Click FirstAid Tab on the right window.
    Press the Repair button.
    After Repair finish, iTunes may launch and ask to Restore, this will delete all the data in your iPod.
    if iTunes did not launch, just Reset iPod again while connected to your Mac.
    Always don't use USB hub or the Keyboard USB port or else your problem will come back, as the power is insufficient from these shared ports for iPod harddisk write process.
    Good Luck!

  • Low batter screen when plugged in; Computer won't recognize iPod

    My iPod stopped working two days ago. When I try to turn it on the screen stays blank. I've tried resetting it (holding down all buttons), and the screen remains blank.
    When charging, the display flashes on to the "charging, low battery" screen, then goes back to black.
    I've left it to charge for 24 hours, and I get no response.
    My computer (and iTunes) won't recognize it when plugged in. I've tried manual searches, USB function scans, checked my cords, re-installed iTunes, and still nothing happens.
    Once iTunes did recognize the iPod, and said it "detected a device in recovery mode". I let it go on, but when the recovery pack was done downloading I got an eror #1602 pop-up telling me the device could not be detected.
    Is this a battery issue? Can I fix my device, or is it a lost cause?
    Thank you for your time.

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • Computer won't recognize ipod and ipod flases foler with exclamation point

    Last week, my computer randomly said it did not recognize my ipod. I continued to use it and figured I'd worry about updating it another time. Then today, I was using my nano and it stopped and flashed the folder with the exclamation point icon and below the icon directed my to Apple's support website. I've tried most of the things I've seen in the forums, and I really have no clue what to do. Everytime I try to turn it on, the icon comes up and everytime I try to connect to iTunes my computer won't recognize it.

    rfletche,
    Just confirming... have you seen these articles?
    iPod displays a folder icon with an exclamation point
    iPod displays a sad iPod icon
    Also, see this post by Mitch 751, a user on these Discussions, which details some things to try with an exclamation point and folder symbol on an iPod:
    Mitch: Exclamation point and folder and nothing else
    -Kylene

  • Computer won't recognize iPod and iPod is frozen

    Just pulled my iPod out of it's case. When I went to install the software, the computer won't recognize the iPod Nano. I've tried all 6 USB ports. Computer states:
    "One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it."
    Now the iPod has locked up, won't change screens or makes any sounds. I've gone through the help guide, but toggling the hold button doesn't help either.

    I had the same problem with mine! I took it out of the box and it was working just fine, but as soon as I plugged it into the computer, the screen froze and the computer reported the exact same error message. I've tried resetting it, but none of the buttons work now, and I even tried restoring it, but the computer doesn't even recognize that it's an ipod nano. I'm starting to wonder if I need to just replace it.

  • Computer harddrive crashed, now restored, won't recognize iPod Shuffle

    Hello,
    My hardrive crashed and after the restore, I've lost all my playlists. I reinstalled iTunes, then connected the Shuffle, but iTunes won't recognize the Shuffle. I guess it would normally appear under "Store" on the left side of the iTunes page.
    Please advise.

    When I connect it to a powered port on the right side of eMac, I get no recognition from iTunes (or desktop).
    Other USB devices used are keyboard and printer. (Soundsticks II in audio hole - unrelated I figure.)
    iPod flashes green once, orange and green once, and then to orange flashing.
    When installed both iTunes 5 and 5.0.1, computer wouldn't shutdown properly initially. I had to unplug powercord. And initial update of 5.0.1 bogged down and I had to force quit and try again.

  • After transferring music to new Mac, Mac won't recognize iPod

    I just recently transferred my music from a PC to a new Powerbook G4 using my iPod in disk mode. I erased everything on my iPod, then loaded it with music in disc mode to put on my new computer. But now, I need to erase the stuff on there in disc mode so I can put it back in the normal mode.
    Just when I thought I was figuring it out, my Mac won't recognize my iPod. Do I need to reformat it for a Mac since I was using it with a PC? Be gentle, I'm new to Macs and don't know the lingo or my way around very well yet.

    Exactly what steps did you follow?
    1. what do I do with original iTunes folder?
    It's on your old computer.
    What do you want to do with it?
    2. how do I get iTunes to read/ingest playlist and songs?
    If you copied the entire /Music/iTunes/ folder from old computer to /Music/ on new computer then you simply need to open iTunes.
    Since it is the exact same library, everything will be there as it was on old computer.

  • Computer won't recognize ipod

    We had work done to our computer and they had to take everything off the computer and reload the operating system. My itunes were restored, but when I connect my ipod the computer won't recognize my ipod and the songs I recently downloaded from the itunes store won't synchronize. Any thoughts?

    I am having the same problem. I recently got a new iPod nano 3rd gen, connected it to iTunes and my computer and it was all well and good. I then connected it for a second time, all fine. But ever since then my computer says "one of the devices connected to this computer has malfunctioned and windows does not recognise it". My iPod works absolutuely fine apart from that. Any suggestions?

  • Computer won't recognize ipod touch

    When I attempt to connect my ipod touch 4th generation to my computer , the computer won't recognize the device.

    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • Itunes for mac won't recognize ipod but iTunes on parallels will

    Just upgraded itunes to 10.5 and purchased a new ipod classic (160gb). All my music is on my old macbook, but itunes won't recognize that the ipod is attached. Finder will, but iTunes won't. However, when I run iTunes in parallels desktop on the same mac, it recognizes the iPod and asks to sync. How do I get the mac itunes to recognize the ipod?

    Sorry for the late response. I realised my notifications are off. I've tried that. All my software is up to date, setting for wifi sync are all checked off. I spent 1 hour on the phone with Apple with no results. Most threads are about Windows PC. I run a a MacBook. Variables could be my Linksys router but i/ve played with the firewall settings and nothing. I have a range extender but all devices are using the same network. Any final ideas?

  • New ipod, system won't recognize ipod

    My sister already had an ipod on this computer. I got one over the weekend and put some music on it using another computer than my home computer. I came home and plugged my ipod in but the system won't recognize it. Every few tries it recognizes it and says its corrupt. Any info is appreciated. Thanks and happy holidays.

    HI.... I just gt a new video iPod.... I already had
    iTunes and music from the music store from a previous
    iPod, so I just downloaded the latest iTunes
    software... I downloaded the atest iPod updater
    software too... So, I plug in my iPod, and the "DO
    NOT DISCONNECT" screen comes up, and my iPod is
    recognized in My Computer, but is not recognized in
    iPod Updater OR in iTunes... has anyone else had this
    problem??? if so, have you fixed it. if you did...
    HOW?!?!?!?!
    SOMEONE PLEASE HELP ME!!! IM UPSEETTTT AHHHHHH
    Hi there
    I have a possible solution.
    Justre-install your iPod updater
    This worked for me, and I hope it works for you too!
    Sincerely
    Matthijs

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