Won't recognize memory card

Hello,
I recently purchased a BlackBerry Pearl 8100 and just bought a 4 GB micro disk to increase my memory, however, my BlackBerry doesn't recognize the memory card.  When I go into the Advanced Options and Media card it says "A media card is not presently inserted in the device."  When I go to the options menu, format card is not even an option.  And I've tried to turn off the Mass Storage Mode and saved it and gone back into the Media Card options to format, but it is still not an option.  Does anybody know why the media card is not being seen by my BlackBerry?  I've heard that a software update would possibly need to be downloaded but haven't been able to find where that would be.  Any help would be appreciated.  Thank you!

hi i have a blackberry curve 8520 and was wondering why it can reconise a memory card sandisk 2gb micro sd card but will not repair, save, format  or install memory card                                      (media card cannot be read. Verify that the memory card is properly inserted, formatted and not corrupted)  thats all i know  ?? and help please

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    I am a Volunteer here, not employed by HP.
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