WON'T RECOGNIZE NEW IPOD - 5th Gen.

I just purchased the new 5th Gen, 30 GB - after having had TWO 3rd and 4th Gen IPODS - both malfunctioing on me and of course, not being able to replace them with an actual NEW ipod, and not a "refurbished" one.
I have been trying for DAYS to load this new ipod with my music and my PC won't even recognize it??
I have gone through trouble shooting, restarted my pc, uninstalled/reinstalled software, unplugged/replugged wires. It keeps saying something about the USB connector...??
I am SERIOUSLY frustrated and on the verge of bringing this thing back for a refund b/c i have HAD IT with apple.
PLEASE, DOES ANYONE KNOW WHAT'S WRONG?

It's saying "Firewire cables are not supported. To transfer songs, connect the USB cable provided"??? But that is what I've been doing?! I have been connecting my ipod to my pc with the wire that came with the ipod.
Then I even tried using the wire that came with the previous generation ipods - which has the little square piece that goes into the ipod and then the wire splits in two, and one wire goes into (what I think is) the firewall socket in my pc, and the other wire goes into this other socket.
That is what use to work with my other ipods. WHAT IS THE DEAL WITH THIS ONE?? Do I need another USB wire??

Similar Messages

TS4062 purchased a new iPod 5th Gen...it won't synch to iTunes....HELP!

New iPod 5th Gen won't synch to iTunes...need help

- Have you tried disabling Avast and Spybot?
- Have yu tried everthing here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- Do you have another computer to try to help determine if it is a computer or iPod problem?
- The Nano uses a different iOS so it not a good comparison.

How do I get entire library onto new computer without old ipod (stolen) or old computer (died)? When I plugged in my new ipod 5th gen, it only synced purchases.

How do I get entire library onto new computer without old ipod (stolen) or old computer (died)? I just bought an ipod 5th gen and when I plugged it in, it only synced purchases.

You restore the media to your new computer using the backup you made of your old computer before it died. You did backup your computer, right?

Does the new ipod 5th gen carry wi-fi?

i wanna know beause i just lost my ipod 4th gen yesterday and i tried to locate it but it dosent carry wi-fi so i couldnt find it, does ipod 5th gen carry wi-fi?

"i mean like iphone carrys wi fi everywhere you go"
This is not true at all. The iphones wi-fi capability are exactly the same as the ipod.
The iphone can also connect via the cellular network as it is a phone. The ipod does not, but there is no difference in the wi-fi capability.

Computer won't recognize new Ipod, Ipod won't setup

I just received a brand new Ipod 3rd gen, hooked it up to the computer, the apple icon showed up, then after a minute, the welcome screen with the language choice flashed, disappeared and back to the apple icon, and it just keeps doing that, occasionally going blank. No recognition from my computer that it's hooked up, nothing. Any ideas?
Thanks!

Hello susands,
And welcome to Apple Discussions!
With the iPod still connected to your PC, try resetting it. To do this, press and hold both the Select (Center) and Menu buttons together until the Apple logo appears. If no luck the first time, feel free to try this a couple more times as necessary.
Otherwise, it might help to manually place the iPod into *Disk Mode* using these instructions. If you can successfully do that, you may need to restore the iPod via iTunes.
http://support.apple.com/kb/ht1363
Other suggestions would be to let the battery completely drain. Then hook it up to your computer and let it charge up enough to fully boot and then restore it via iTunes.
Does it do this if you connect it to another computer?
B-rock

TS1538 Newest itunes refuses to recognize my ipod 5th gen

Recently, through no changes on my own part, iTunes has ceased to recognize when my iPod touch 5th gen is plugged in. My windows computer recognizes the device just fine, but itunes is being incredibly frustrating.
I have run the gauntlet of personal troubleshooting, so linking articles is unlikely to help.
1) I have tried deleting all files associated with Apple and reinstalling the latest itunes
2) I have tried charging my iPod until it is 100% and trying the above
3) I have tried manually updating all my apple device drivers, usb drivers, any drivers remotely linked to my ipod being plugged in.
4) I have tried manually forcing my iPod into recovery mode (itunes WILL recognize this) BUT recovery will fail due to "unknown error 1611".
5) I have tried going into settings and doing a factory reset on my iPod. All that happens is it hangs indefinitely on a black loading screen
6) forgot to add, I have tried EVERY SINGLE USB port available on my machine, and no difference, the device remains unrecognized.
So what's left? It seems my only option is to bring it into the Apple store.

i have a 3rd generation ipod and my girlfriend has a 2G nano, both of which stopped being recognized by itunes immediately after i installed itunes 7.0.2 (shocking). After some research and playing around i did find a workaround. Plug your ipod in and wait for "Do Not Disconnect". Right click on My Computer and select manage. On the left hand side towards the bottom select Disk Management. Next you should see the name of your ipod in the middle section, right click on it and select Change Drive Letter and Path. Next Click the Add button and choose a drive letter not being used by your computer (Q usually is available) and press OK. Close the Computer Management window and open itunes, you should see you ipod and should be able to update it.
As far as I can tell, you have to do this each time you plug you ipod in, but it does work.
Good Luck!
Windows XP Pro

How do i transfer all my music from my ipod to 4gen to my new laptop so i can put it on my new ipod 5th gen

Having trouble trying to get all my music transferd from my ipod to my laptop to put it on my new ipod 5gen that i just bought... Tried syncing it to itunes and it didnot work... Can anyone help?? Email me at [email protected] please....

The way I had to transfer my music from my 4th Gen. to 5th Gen. ipod touch was and still is iCloud. Look up iCloud and how you use it. You'll need to Download iCloud onto your Labtop(Log in, follow the steps ect.). Make Sure To Activate iCloud on you're 4th and 5th Gen. In both Ipod settings.(Just a note this was my personal way of doing this. There is other ways im sure, just sharing my way hope it works.

Upgrading new ipod (5th gen)?

i was bought new ipod touch 16gb. on the plastic sleeve there is a camera app. as i opened the box and see there is no camera. shop wont exchange as the box is opened (not apple shop). does anyone have a suggestion how i can go about upgrading to the 32gb model with camera?
thanks

If you turn on your iPod so will see that the camera app is actually there. Its for the front camera. You can take pictures and videos with your front camera which the 16GB model have.
The back side camera is only available on the 32GB & 64 GB models.
You can't exchange your product through Apple, try to sell your iPod so you can buy the 32GB version with the refund.

Is the new ipod 5th gen yellow ipod really yellow it looks like lime green?

Is the new ipod yellow or lime green, the color just looks different?

Visit an Apple store or other store that has them and look. It is kind of subjective otherwise.

Activate in-app purchase upgrade on magisto on new ipod 5th gen ( was on ipod 4)

I've transferred magisto app from ipod 4 to ipod 5 but it's come up as basic account. I purchased the upgrade for £12.99 2 months ago and this does not appear on the ipod 5. I went through the motions of verifying my apple ID on ipod 5 and to purchase the upgrade again but a message came up- You have already purchased this subscription. Question- how to make purchased upgrade work on new ipod 5? Thanks

See the follwoing. It may not be possivle. It depends upon the app.
iTunes Store: About In-App Purchases
Did you you do this:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

ITunes won't recognize new iPod touch

Last night I purchased a new iPod touch. When I try to connect it to iTunes; I get the following message:"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again."
I have uninstalled (removed) my current version to iTunes andinstalled the latest version of iTune and still get the same message.
Any ideas?

ok i figured it out.. not what was wrong but what to do.. you have to restore your system without having the iPod connect of course.. then uninstall itunes and quicktime then delete every trace of them from your computer. (once you reinstall iTunes you will get back everything you had) then once you restart your computer reinstall itunes and restart your computer again. now plug ur iPod Touch in the computer and it will work then.
same thing happened to mine.. it took a while to figure it out but i got it...
you have to uninstall them then delete it from program files... now it works perfectly

New ipod 5th gen 30 gb won't synch library

My desktop(xp) says my ipod needs to be retored. However, I get the 1418 error message. I removed everything from the usb, printer, etc.
I called apple. No help. They say it needs to be restored and I should find a way to do this. Try a laptop.
I go to my laptop and transfer my itunes library from an ipod that was stolen. The message says my ipod needs to be updated (running itunes 7.0.2). It supposedly updates. It will not synch my library. It did synch 19 songs from a cd.
Any suggestions? Thank you.

A way to turn it off is to wait for it to run out of power, that way it will have to turn off eventually. Then restart it, and restore again.

ITunes won't recognize new iPod

When I plug my new 30 GB iPod into the computer, the computer detects new hardware, but iTunes 7.0 doesn't recognize it.

First, see these basic troubleshooting steps:
The Five R's
Also, have you tried going through all the steps in this Support article?
iPod is recognized by Windows but not iTunes
-Kylene

Itunes won't recognize new Ipod Nano 8GB

Hi, help someone please. The error I'm receiving is: "An Ipod has been detected, but it could not be identified properly. Please disconnect and reconnect the ipod, then try again".
Tried this several times and even reinstalled itunes... didn't work. Tried using a different USB port as well.
All other ipods are working fine when connected. I'm using Windows XP. HELLLPPP please !! it's my kids new Christmas present

I had exactly the same problem - heres the procedure I used - hope it helps ?
It looks a bit daunting but only takes a couple of minutes.
Disconnect iPod
Go into Start - Control Panel - Add/Remove programs
Select iTunes and remove ( don't worry all your music should be safe - mine was still there when I reinstalled )
Next go to apple website, disable your antivirus ( not sure if this is needed, but it's what worked for me) and download and install latest iTunes 9.0.
After installation - close iTunes
Reboot your P.C. and then restart your antivirus.
Next
Go into Control Panel again, then administrative tools( if you can't see admin tools select classic view from the left panel.
Then select computer management - then device manager
Scroll down the list in the right hand panel and expand the universal serial bus controllers section.
Connect your ipod nano - you should hear a bleep and then the details in the USB controllers list should change ( if iTunes starts just close it )
From the USB controllers list select the new addition - it'll either say apple ipod usb or Mass storage device something like that( whichever one has just appeared on connection of your ipod )
Right click on the new entry and select uninstall - at the warning message select ok
wait for it to complete the removal.
Right click the entry again and select scan for hardware changes, keep your ipod connected.
The computer should now find your ipod and reinstall the necessary usb drivers for you.
Next
disconnect your ipod
start iTunes
on your ipod - press and hold centre button and menu for about 8 seconds - apple logo will appear, - then press and hold centre button and rewind for 6 - 8 seconds- ipod will go into a diagnostic mode.
a list will appear on ipod screen
press the centre button and it will select the first parameter on the list then press menu - you will be returned to the diagnostic list but you will be on the second item in the list - once again press the centre button to access, then press menu to return to the list - repeat until you reach the last item on the list "restore". press the centre button and the ipod should restore - apple logo will appear and the ipod will reboot(wait for a minute or so for this to complete )
Now connect to iTunes - hopefully your ipod will show up on the left hand side ( mine did )
click on your ipod on the list - you should now have a screen showing your ipod - it may prompt you to download a newer version of software - click don't download.
on this summary screen select enable disk usage and then click apply - now wait it can take a little while to complete.
When it is finished the apple logo will be back at the top of iTunes.
O.k. this is the fun bit and needs to be done quite quickly !
Read this next section completely before you start
click restore on iTunes.
it will say something like download and restore, click this.
a progress bar will appear - saying extracting software
followed by another progress bar, restoring "your name" iPod
my progress bar then showed 3 or 4 blue dots traveling across the progress bar without actually making any progress.
while this is happening unplug your iPod
press and hold centre button and menu for 8 seconds - apple logo appears
then press and hold centre button and play until it says disk mode.
reconnect your ipod - the progress bar should now slowly complete and at the end say something like ipod will show up on itunes when it reboots.
wait for the apple logo to appear on your ipod, followed by the start screen ( select language )
disconnect
select the language you want to use as from new.
reconnect and then sync as normal - everything should now work.
This is what worked for me - it's a bit long winded but so far so good.
I hope this helps you - it took me about six hours of searching and messing around to finally get this working - my 2 daughters were driving me mad as their new Nano's wouldn't work !!!!

New ipod 5th gen

Okay I cannot seem to figure out how to get my ipod screen from going black after about 2 minutes. I also cannot get the videos to show on the full screen. Any quick help would be appreciated!
Zodog

iOS: Device not recognized in iTunes for Windows

WON'T RECOGNIZE NEW IPOD - 5th Gen.

Similar Messages

Maybe you are looking for