Won't reset, not recognized by iTunes or computer

Hello,
Last week, my iPod was not recognized by my computer or iTunes, so I successfully followed the instructions to Reset, change to Disk Mode, and then restored the iPod (with the latest Updates and newest iTunes version).
Now, my songs cut off before they should end, and sometimes a song is completely skipped.
AND, to add insult to injury, when I try to sync my iPod with iTunes, once again neither iTunes nor my computer recognizes it.
When I try to reset it and start the process all over again (Reset, Retry, Restart, Remove, Restore, blah blah blah) NOW I CAN'T EVEN RESET IT.
Any suggestions???
Thanks.

Hi Jeffrey,
Sorry, I don't have a Mac. But these are the steps I went through to put the iPod in disk mode.
1. Reset your iPod (using the Menu and Select buttons).
2. When the Apple appears on the screen, immediately press the Select and Play buttons. This should bring it to Disk Mode.
At this point I could plug it in to my USB port and iTunes automatically opened up (make sure you don't have iTunes already open...that seemed to not work for me). I could then open up iPod Updater and follow all the necessary steps.
I had to drain my battery overnight before I could even get it to reset. However, once I followed these steps and successfully Restored my iPod, it has worked beautifully (knock on wood) ever since (although I did have to fully charge it before it was completely back to normal.
Good luck!
Barbara

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