Won't save photos from e-mail or texts?

I have an iPhone 4 that I purchased in March. Last month while trying to save a photo from a text, I went into the camera roll and in its place was a gray box with "JPG" in the middle where the photo should have been. Also, when I first clicked on the Photos app there was a very quick "Sorry, we're experiencing technical difficulties" screen that was so fast that I can't really remember if that's what it said exactly.
I called Apple tech support twice and they had me Reset All Settings, set up the phone as new on iTunes, restore it, then sync with the last backup I had had. This worked just fine until last night it happened again. I redid all of those steps but it will not work.
If I take a picture or save it from safari/google images it works just fine and shows up. However, it still will not let me save an image from a MMS text or from an e-mail.
Anybody else experience this or know what to do to be able to do this again?
(I was able to successfully do it that whole month in between when I called Apple in April until last night. I saved one from a text just last week)

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and I am trying to organize photos so there aren't duplicates and triples. I have photos in events, last import, photos and albums....I feel like they are all taking up space.
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Then you can use it in many albums and projects. Using the photo this way will only reference the one single copy of the photo in the event. The albums don't store the photos and do not require additional space. If you delete a photo from an event, it will be removed from all albums that have been using the this photos.
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Won't save photos from e-mail or texts?

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